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A month to get my stolen Iphone 5s claim sorted BAD Communication
Review of Insurance2go by ciaojen123

Advantages: Fairly good value for money
Disadvantages: SLOW customer service - lack of communication

BAD communication - Waiting waiting waiting...... I had my iphone 5s stolen at the end of January. I reported it stolen straight away, claim made the next day. After getting a CR number from the police and all of my documents (including ones they'd not ... Read review

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helpful

20.02.2014 15:33
PLEASE DO NOT BUY PHONE INSURANCE FROM THIS COMPANY
Review of Protect Your Bubble Phone Insurance by rnorthc2

Advantages: Seems cheap upfront, but not once you have claimed
Disadvantages: IMPOSSIBLE TO MAKE A CLAIM

****** They ask for sooo many pieces of documentation to prove the phone is yours, they want it all on headed paper and they want it emailed to them via pdf?! I Did all that and now it turns out that my claim is denied anyway. Also, the insurance company ... Read review

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More details would be useful by mozzie76

There are 14 other reviews on this product: View other reviews
helpful

15.04.2013 20:25
Terrible Serivce & Communication- Protect Your Bubble = Rip Off
Review of Protect Your Bubble Phone Insurance by maximusrules

Advantages: None
Disadvantages: Constant Delays, Inept Employees, Non-existant Communication,

I filed my claim on February 9th and had to call back one week later to see why I had heard nothing. They said I had to send in my receipt, so I did. Another week went by and after hearing nothing I called back again and they said I had to send in my tr ... Read review

Ciao members have rated this review on average somewhat helpful
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somewhat helpful

09.03.2013 16:30
The service was great, as long as you don't mind waiting
Review of CUSC Foneguard Insurance by speilzehn

Advantages: Good customer service, get what you pay for
Disadvantages: Claim procedure is very long

I had to make a claim after spilling tea on my phone. The customer service was excellent, very polite and helpful staff. I sent my phone in for repair, and when they realised it wasn't repairable I was sent a cheque for the value of my phone. They did ev ... Read review

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You need to add more details to this review by mozzie76

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somewhat helpful

14.02.2013 20:35
(14.02.2013 20:37)
RUBBISH IT COST ME £450 TO MAKE A CLAIM...READ ON
Review of Protect Your Bubble Phone Insurance by tIM2164

Advantages: None
Disadvantages: Cost me more to make a claim than buying a new i phone. I still havent recieved a phone no advanta

...to the complaints department at protect your bubble Hello, After our conversation last week still no phone call as promised. Still no no phone...........as promised.......Rubbish. I am posting the below on every Insurance review webs ... Read review

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Not a review, merely a complaint. I still don't know why you included your e-mail to the company and I have no idea where it ends. by KizzaD91
This review lacks balanced opinions by mozzie76

There are 14 other reviews on this product: View other reviews
not helpful

29.07.2012 12:05
Bubble - fast and friendly
Review of Protect Your Bubble Phone Insurance by kelly20112

Advantages: fast and friendly
Disadvantages: none i can think of

Bubble - thanks very much. Lost my 4s and you replaced it so fast I hardly had time to mourn the old one. If anyone is reading this review you should definitely insure your phone cos it is hard to imagine life without it after you lose it. I was without m ... Read review

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not helpful

12.03.2012 05:06
Insurance that just works.
Review of Protect Your Bubble Phone Insurance by JohnT1980

Advantages: quick set up, easy insurance, provides great cover, cheaper than network offer to insure
Disadvantages: None come to mind.

I luckily haven't ever needed to claim on my phone but had to on a laptop with them after it was stolen from me, they were very understanding and helpful. They replaced my laptop quickly and I was really happy with the service I received. I've had negativ ... Read review

Ciao members have rated this review on average somewhat helpful
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somewhat helpful

03.02.2012 00:32
Fast replacement of my iPhone
Review of Protect Your Bubble Phone Insurance by jones2011

Advantages: Fast claims process, Good price, helpful staff
Disadvantages: None really.

...to the folks over at Protect your bubble. I think they are based in Ireland as the person I spoke to was Irish. I had my phone swiped while I was shopping in Covent Garden. I was talking on it at the time. Called police and they ... Read review

Ciao members have rated this review on average somewhat helpful
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somewhat helpful

29.01.2012 22:08
look elsewhere.i wish i did.
Review of Protect Your Bubble Phone Insurance by joanna1973

Advantages: none
Disadvantages: not willing to process your claim, which is the whole point of paying a premium.slow,rude,liars.

Avoid this company at all costs. They will find any reason not to process a claim. I had my iphone stolen right in front of my nose. It was on a table, within fingertip reach and eye shot and was stolen when some young adults placed some leaflets on my ta ... Read review

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As below by Thehonesttruth
see below by angelboouk123

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somewhat helpful

30.09.2011 17:46
Stay away from protect your bubble - waste of money
Review of Protect Your Bubble Phone Insurance by lostwithoutiphone

Advantages: cheap
Disadvantages: terrible customer service, don't honour claims, high charges for phone calls to them

I'm reposting this from the travel insurance review as I accidently submitted my review on the wrong page This is a terrible insurance company, stay away from them. You have been warned! I got insurance with them for my iphone 4 for peace of mind. ... Read review

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Thanks for the review, it sounds like I dodged a bullet there! I was seriously thinking about going with this website, but this has changed my mind. Sorry to hear about your iPhone by the way! by space_cat
you will need to ask ciao to delete the other review x by angelboouk123

There are 14 other reviews on this product: View other reviews
somewhat helpful

25.08.2011 12:26
Fab, great service
Review of Protect Your Bubble Phone Insurance by debbie_0110

Advantages: customer service, value for money, easy process
Disadvantages: loosing the ipod in the first place

...was a little wary about protect your bubble but I just felt that I needed to cover my ipod otherwise I may have regretted it. Wary? No need to be! After recently loosing my Ipod I was gutted. I was just so happy that in the end I protected it a ... Read review

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Welcome to Ciao. Sorry I can't rate this any higher but there isn't enough info here for me. Maybe if you read some other insurance reviews in Ciao, you'll get an idea of what to include. And if you do add more, let me know and I'll take another look for you. by kevin121

There are 14 other reviews on this product: View other reviews
somewhat helpful

07.06.2011 00:23
iPhone Insurance that came good when I needed it.
Review of Protect Your Bubble Phone Insurance by BorisBecker

Advantages: Good prices, paid out when needed, professional
Disadvantages: None - was very pleased.

I bought some iPhone Insurance last year - I really hoped I would not have to use it. But you never know. I came accross Protectyourbubble.com on Google. Very professional and good prices so I went for it. Last week someone stole my iPhone from my pocket ... Read review

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somewhat helpful

23.05.2011 00:21
An absolute must!
Review of Orange Insurance by Chris494rep

Advantages: Next day delivery, Great friendly staff.
Disadvantages: None.

I have been with Orange for about eight years, I never shop around for the best deals due to Orange insurance. I have had two replacement iPhones in the last year, both my fault with the first being water damaged and the second I dropped. Each time ... Read review

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somewhat helpful

26.04.2011 00:27
Not a good word about it.
Review of Carphone Warehouse Insurance by toniw88

Advantages: None
Disadvantages: I am still paying for a policy which refuses to pay out when I make a claim

I have phone insurance from carphone warehouse which I purchased at the time of buying my blackberry. When I lost the blackberry in November, I reported it missing to both orange and the police on the day I realised it was missing and then went to carpho ... Read review

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And if you do add more, let me know and I'll take another look for you. by kevin121
I see this is your first review, so welcome. Sorry to hear of your bad experience with them, but you haven't covered enough ground for me to rate this higher. Maybe if you read some other reviews in this category, you'll get an idea of what else you could include. by kevin121

There are 13 other reviews on this product: View other reviews
somewhat helpful

24.01.2011 18:21
mobile phone insurance through bank account
Review of Mobile Phone Insurance by soniaoh1982

Advantages: it doesn't cost anything as through your bank account
Disadvantages: the length of time to get a replacement handset

...had my iphone4 stolen. my mobile phone insurance is through my bank account. i pay £12.50 a month for extra perks and insuring 2 phones (as its a joint account) is one of them. i called up the insurance company who then told me i would have ... Read review

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Sorry but there is not enough information or opinion in this review. Leave a message in my guestbook if you update it and I will re-rate. by TheHairyGodmother

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somewhat helpful

18.12.2010 20:39
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