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Delayed delivery. Instruction ignored about where to leave parcel
Review of Hermes Parcel delivery by Ukeman

Advantages: None
Disadvantages: Total unreliability

Delayed delivery. As part of our order from Lakeland we added a short but VERY precise instruction about leaving our package on top of a trough that was under the veranda at front of house. Instead, driver wasted HIS time by going down side of house (ie: ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 5 comments about this review View comments
More details and info needed please. by Scotlass712
A good start, but could use more info by Thehonesttruth

There are 69 other reviews on this product: View other reviews
somewhat helpful

30.01.2015 12:17
Two moths on and still no resolution!!
Review of Interlink Express by YvetteBoland

Advantages: None
Disadvantages: Everything!

...still no excuse). I use interlink regularly and have even built a rapport with our local collections driver Kevin. I have never had any i ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 4 comments about this review View comments
This is what I have sent to them on several occasions and been ignored- it is a demonstration of the poor customer service they offer. They will not give you a complaints department to direct to just a customer services or social media team. Believe me I have asked on countless occasions. It is a true reflection of what happened and was told to share a true account of my experience. by YvetteBoland
This should have been the message you sent to the complaints department at Interlink and not a review on this site. by Dholloway

There are 35 other reviews on this product: View other reviews
somewhat helpful

28.01.2015 13:47
Beware no customer service ethic and exposure to unspecified fees
Review of Interparcel by Petelox

Advantages: cheap - but I guess you get what you pay for
Disadvantages: My parcel did not reache the recipient I was charged £22 + £34.80 for nothing

Hi I just wanted to share my opinion of Interparcel, this is only my opinion but it is based upon my experience - I arranged to send a parcel to Sweden, I entered my email address and phone number in case of issue. I paid over £22 and thought everything ... Read review

Ciao members have rated this review on average not helpful
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I would advise asking them or finding out on the website if they are members of the postal redress service, as that gives you another avenue for complaint and resolution if they are unable to resolve things to your satisfaction internally! by Thehonesttruth
This is more of a rant than it is a review which is of no help. by ravingreviewer

There are 39 other reviews on this product: View other reviews
not helpful

27.01.2015 13:24
Terrible! Damaged goods and extortionate customs handling charges
Review of Parcelforce by jammy177

Advantages: None
Disadvantages: Goods damaged on arrival, rude customer service, extortionate hidden handling charges

First of all had a laptop arrived where the box had very obviously been attempted to be opened from both sides. When I asked the driver, he just shrugged and insinuated if I did not like it, the item can go back. How do they even allow a parcel through to ... Read review

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Ciao members have made 5 comments about this review View comments
You've fulminated, rather than reviewed. by 1st2thebar
Sorry to hear you've had bad experiences, but as others have said this is more of a rant than an impartial or objective review. Perhaps you could point to some good sides or at least describe other aspects of the service. Have you ever had deliveries without problem? And have you posted things yourself? by a-true-ben

There are 108 other reviews on this product: View other reviews
not helpful

26.01.2015 16:12
Awful company. Lies and no deliveries. Use at your peril.
Review of Interparcel by ConradMurray

Advantages: None
Disadvantages: Nothing get delivered. No deliveries. They blatantly lie. They blame everyone else but won't help.

There was a 'sorry we missed you' card left in my post box yesterday. IT wasn't filled out with any details or ticks in the boxes what so ever, just the consignment number. The delivery man had NOT knocked on my door. Just put it through my outside post ... Read review

Ciao members have rated this review on average somewhat helpful
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Hope it gets resolved. by 1st2thebar
Santa is busy this time of year by thedevilinme

There are 39 other reviews on this product: View other reviews
somewhat helpful

16.12.2014 10:58
(18.12.2014 13:39)
TWO VERYWORRYING EXPERIENCES WITH MYHERMES
Review of Hermes Parcel delivery by samone11

Advantages: 90% OK
Disadvantages: IN THE COURIERS HAND, TRACKING MEANS NOTHING, CUSTOMER SERVICE NON EXSISTANT

I have used Myhermes for a couple of years and have never had a problem until recently. BUT, now I have a very different view of them. I sent my Grandson a metal puzzle which the courier interpreted to be 'broken glass' I was told it was 'destroyed' but ... Read review

Ciao members have rated this review on average not helpful
Ciao members have made 3 comments about this review View comments
Welcome to Ciao - this review site isn't a site to purely report complaints. As you've been happy with them in the past, not sure why you've not commented prior to now. by 1st2thebar
Two incidents are unfortunate, but if you've used them for years surely it's not enough to slam them quite like this? by Secre

There are 69 other reviews on this product: View other reviews
not helpful

25.11.2014 16:02
(25.11.2014 16:05)
Use Parcelforce if You Like Horrible Nonexistent Service!
Review of Parcelforce by elizabethgf

Advantages: it sucks so bad its...almost funny?
Disadvantages: dont deliver packages, bad customer service, no attempt to improve horrible ratings, just bad.

I had a package sent to me from the USA. It cost me $100 shipping. I waited for it for 6 weeks, finally checked with the US post office to see what was up. Apparently it was being RETURNED back to the US because it had arrived a month ago and I had not co ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 3 comments about this review View comments
Thanks :-) by Scotlass712
Could do with more info about the company as a whole, and not just the problem they caused you. Afterall, the review category is called Parcelforce. by StewwyB

There are 108 other reviews on this product: View other reviews
somewhat helpful

07.11.2014 18:18
nightmare customer service parcel2go.com
Review of www.parcel2go.com by mmickk

Advantages: good idea cheap service
Disadvantages: horrible when a problem arrises takes to much time to sort

Used many times when locker to small you click on screen close the locker bigger one opens. But it did not called 24?7 helpline non existent. So I went home and paid to send on new booking. Claimed for empty locker refused as they said parcel collected a ... Read review

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This made very little sense to me - cannot imagine it being of great help to a potential consumer. R. by RICHADA
ok by ravingreviewer

There are 136 other reviews on this product: View other reviews
not helpful

16.10.2014 20:19
Failed to collect, had to use another courier
Review of www.parcel2go.com by alchemist_1973

Advantages: You can book insurance for Yodel, although Yodel does not offer this themselves
Disadvantages: The actual booked service does not turn up and they do not talk to their subcontractors

P2G works by placing orders with subcontractor courier companies like Yodel or UPS - they don;t carry any parcels themselves. Nor do their systems link fully with those of their subcontractors (eg to say if the collection is booked, or has been picked up) ... Read review

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I always found them to be very good! by LiveMusicLoverLyn
Welcome to Ciao - ravingreviewer is correct, but this isn't a bad start. You've got the opinion part, all you need to add is some information on how to use and contact, what the prices are like etc. Lissy by Secre

There are 136 other reviews on this product: View other reviews
helpful

16.10.2014 09:38
(16.10.2014 09:40)
AVOID AVOID AVOID !!!
Review of shiply.com by iorga07

Advantages: you can have quotes from allot of transporters
Disadvantages: very poor communications with this web site !!!

This Shiply web site takes 20% from any quotes just to give up the contacts for transporter what I see like a big big con system ( ex . transporter quotes you 800 you will see 1000 ) !!! please reed very careful feedbacks for any transporter and if you s ... Read review

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Sorry for the lowish rate, but this isn't really a review and it has some spelling errors to boot. by Dentolux
When I used them I found all teh costs laid out! by LiveMusicLoverLyn

There are 34 other reviews on this product: View other reviews
somewhat helpful

12.09.2014 15:50
AVOID AT ALL COSTS!
Review of Interparcel by chopster

Advantages: cheap
Disadvantages: non performance

The website is not very user friendly and somehow put my first line of address on the label. I edited the address and spoke to customer services on three separate occasions who advised me that the address would be corrected on the system. After about 7 fa ... Read review

Ciao members have rated this review on average somewhat helpful
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somewhat helpful

12.09.2014 08:18
Disgusting Customer Service
Review of Interlink Express by milli093123

Advantages: None
Disadvantages: No Client facing experience for shift managers

I arranged to collect my parcel from the local depot as it had not arrived on time, I received an e-mail confirmation to collect between 8.30-9.30am on Friday 22nd August. When I arrived at the depot 20 miles away I was faced with a very unhappy shift man ... Read review

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I can see the frustration. Presumably you can resolve the issue via your client and fork back a % of the expense. by 1st2thebar
I am sorry that you had a poor experience but this still does not really tell me a lot about them. by ravingreviewer

There are 35 other reviews on this product: View other reviews
helpful

25.08.2014 12:09
Mis-delivered parcel now stolen.
Review of Interlink Express by Richardcarre

Advantages: I refuse to give any positive aspects
Disadvantages: The disadvantages are mentioned above

On the 30th of June, 2014 I was sent a text message asking me to reply with the following text options: 1=Deliver to neighbour, 2=Wed, 3=Thu. Specifically not wanting option 1, I replied by text 2=Wed. I have photo proof of the text messages. When I retu ... Read review

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Not a happy customer. by spobz86

There are 35 other reviews on this product: View other reviews
somewhat helpful

30.07.2014 11:40
DISGUSTING COMPANY- DO NOT USE
Review of Hermes Parcel delivery by sharonbrown44

Advantages: NONE
Disadvantages: NEVER READ BEFORE USING

...HAD BEEN USED WITH LOCATIONS" Hermes said the phone was in Thurrock in Essex then changed story about in Nuneaton. sent email and they sent back with a ref ... Read review

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Was the parcel sent with insurance? by euphie
I've only had bad experiences with them too. by LiveMusicLoverLyn

There are 69 other reviews on this product: View other reviews
somewhat helpful

25.07.2014 18:08
WORLDWIDE PARCEL SERVICES - USE AT YOUR OWN RISK !
Review of Worldwide Parcel Services by jeremia

Advantages: none
Disadvantages: Very bad customer service - Misleading insurance policy - rude

...by this Courier Service - Worldwide Parcel ServicesBold(who I have since found out are not a real courier service, but they rely on other) Having spent more money purchasing the extra insur ... Read review

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More of a rant than a review by euphie
Sorry for the lowish rate, but this is a rant instead of a review of the company. by Dentolux
somewhat helpful

22.07.2014 08:17
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