1-15 of 54 reviews
Show:
awful company, awful service
Review of Interparcel by cjohn1980

Advantages: none
Disadvantages: poor service

I really don't know how this company has become even remotely successful. They haven't got a clue what they are doing and the service is about the worst I have ever experienced and I have used just about every courier service possible. I wouldn't recommen ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 2 comments about this review View comments
Sorry to hear about your poor experience. You could do with more info here but this is still a warning to stay well away! by Secre
I really need some more detail about the circumstances before I could rate this review higher than SH. what was on the small print of the contract for example? by cr01

There are 40 other reviews on this product: View other reviews
somewhat helpful

13.04.2015 22:14
MY PARCEL WAS STOLEN BY HERMES
Review of Hermes Parcel delivery by olga2015

Advantages: NONE
Disadvantages: SERVICE NOT ANY RESPECT IT ALL

...WAS LOST ORE STOLEN BY HERMES COMPANY.THEY EVEN LIE I RECEIVED THE PARCEL AND WROTE MY NAME(I AM ALWAYS USING JUST ONE LETTER FROM MY MAIDEN NAME) THE COMPANY REFUSE COMMUNICATE WITH ME AND NOT ANY COMPENSATION WAS GIVEN (INSIDE THE PARCEL WAS T ... Read review

Ciao members have rated this review on average not helpful
Ciao members have made 5 comments about this review View comments
SHOUT! Shout! What's it all about? R. by RICHADA
This isn't really a review. by Secre

There are 71 other reviews on this product: View other reviews
not helpful

30.03.2015 00:44
A great delivery service when things go right
Review of Hermes Parcel delivery by xmum2fourx

Advantages: Cheap, quick and perfect when it works
Disadvantages: Shocking customer service when things go wrong

Zero hour contracts are rubbish. Despite working for the same company for six years they cut our hours from 40- 50 a week to less than 20 at the end of last year. I decided to look at other ways of making money from home as with five young children I have ... Read review

Ciao members have rated this review on average very helpful
Ciao members have made 40 comments about this review View comments
well reviewed by StewwyB
An excellent review. E from me.x by Violet1278

There are 71 other reviews on this product: View other reviews
very helpful

08.03.2015 12:31
False claims of being cheapest
Review of www.parcel2go.com by JLTann

Advantages: None
Disadvantages: Dearer than booking direct with courier

"We constantly work with our couriers to bring you the best possible selection of services at the lowest prices available," Ha! I recently sent a parcel by Parcel2Go (as they claim to be cheapest) via Hermes . The next day I went on to the Hermes site to ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 5 comments about this review View comments
Should have shopped around. by Secre
This doesn't really say much apart from that you didn't do any research, sorry. by sharper_fin

There are 138 other reviews on this product: View other reviews
somewhat helpful

03.03.2015 09:57
Ruining courier businesses work as they dont like you!
Review of shiply.com by msc1

Advantages: Finding couriers when they allow couriers to work and do their best without restriction
Disadvantages: No customer service on the phone, poorly managed

We have done more than 1800 courier jobs and they have now come out with facts that are just not true about jobs being cancelled etc and stopped us from using the site. Completely wrong way to do business. You cannot talk to them on the phone and they ar ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 4 comments about this review View comments
Needs more info by Secre
RAGE by SirJoseph

There are 35 other reviews on this product: View other reviews
somewhat helpful

25.02.2015 10:02
P2G LOST PARCEL - WILL NOT REFUND - NO SIGNATURE
Review of www.parcel2go.com by neilc2015

Advantages: I've learnt a lesson of never using these services again!
Disadvantages: Learn't the hard way!!!

Disgraceful service, would not recommend this service to any future customer. Parcel is showing as delivered but no signature was not obtained. Customer advised they did not receive the parcel so will only refund a small fraction of the content value. If ... Read review

Ciao members have rated this review on average not helpful
Ciao members have made 5 comments about this review View comments
Caps don't emphasize your point. Not helpful in the slightest. by SirJoseph
A good rant but not a review. Ann by anwar

There are 138 other reviews on this product: View other reviews
not helpful

11.02.2015 14:43
biggest bunch of cowboys
Review of TNT Courier Service by luxshah

Advantages: none
Disadvantages: non existent customer services

hi my consignment number is 27679385 don't touch these guys as there the biggest bunch of cowboys going ordered a light and a bumper from source in Coventry, light arrived on time no bumper, after numerous calls of being promised delivery it has now bee ... Read review

Ciao members have rated this review on average not helpful
Ciao members have made 6 comments about this review View comments
I'm being somewhat kind with the rate here, as you definitely share a warning that may need to be well heeded. However, this is not a review as one would expect to read here. by Scotlass712
Sorry to hear about you experience but this is more of a rant than a review... by Secre

There are 34 other reviews on this product: View other reviews
not helpful

05.02.2015 13:30
Delayed delivery. Instruction ignored about where to leave parcel
Review of Hermes Parcel delivery by Ukeman

Advantages: None
Disadvantages: Total unreliability

Delayed delivery. As part of our order from Lakeland we added a short but VERY precise instruction about leaving our package on top of a trough that was under the veranda at front of house. Instead, driver wasted HIS time by going down side of house (ie: ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 5 comments about this review View comments
More details and info needed please. by Scotlass712
A good start, but could use more info by Thehonesttruth

There are 71 other reviews on this product: View other reviews
somewhat helpful

30.01.2015 12:17
Two moths on and still no resolution!!
Review of Interlink Express by YvetteBoland

Advantages: None
Disadvantages: Everything!

...still no excuse). I use interlink regularly and have even built a rapport with our local collections driver Kevin. I have never had any i ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 4 comments about this review View comments
This is what I have sent to them on several occasions and been ignored- it is a demonstration of the poor customer service they offer. They will not give you a complaints department to direct to just a customer services or social media team. Believe me I have asked on countless occasions. It is a true reflection of what happened and was told to share a true account of my experience. by YvetteBoland
This should have been the message you sent to the complaints department at Interlink and not a review on this site. by Dholloway

There are 35 other reviews on this product: View other reviews
somewhat helpful

28.01.2015 13:47
Beware no customer service ethic and exposure to unspecified fees
Review of Interparcel by Petelox

Advantages: cheap - but I guess you get what you pay for
Disadvantages: My parcel did not reache the recipient I was charged £22 + £34.80 for nothing

Hi I just wanted to share my opinion of Interparcel, this is only my opinion but it is based upon my experience - I arranged to send a parcel to Sweden, I entered my email address and phone number in case of issue. I paid over £22 and thought everything ... Read review

Ciao members have rated this review on average not helpful
Ciao members have made 3 comments about this review View comments
I would advise asking them or finding out on the website if they are members of the postal redress service, as that gives you another avenue for complaint and resolution if they are unable to resolve things to your satisfaction internally! by Thehonesttruth
This is more of a rant than it is a review which is of no help. by ravingreviewer

There are 40 other reviews on this product: View other reviews
not helpful

27.01.2015 13:24
Terrible! Damaged goods and extortionate customs handling charges
Review of Parcelforce by jammy177

Advantages: None
Disadvantages: Goods damaged on arrival, rude customer service, extortionate hidden handling charges

First of all had a laptop arrived where the box had very obviously been attempted to be opened from both sides. When I asked the driver, he just shrugged and insinuated if I did not like it, the item can go back. How do they even allow a parcel through to ... Read review

Ciao members have rated this review on average not helpful
Ciao members have made 5 comments about this review View comments
You've fulminated, rather than reviewed. by 1st2thebar
Sorry to hear you've had bad experiences, but as others have said this is more of a rant than an impartial or objective review. Perhaps you could point to some good sides or at least describe other aspects of the service. Have you ever had deliveries without problem? And have you posted things yourself? by a-true-ben

There are 108 other reviews on this product: View other reviews
not helpful

26.01.2015 16:12
Awful company. Lies and no deliveries. Use at your peril.
Review of Interparcel by ConradMurray

Advantages: None
Disadvantages: Nothing get delivered. No deliveries. They blatantly lie. They blame everyone else but won't help.

There was a 'sorry we missed you' card left in my post box yesterday. IT wasn't filled out with any details or ticks in the boxes what so ever, just the consignment number. The delivery man had NOT knocked on my door. Just put it through my outside post ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 5 comments about this review View comments
Hope it gets resolved. by 1st2thebar
Santa is busy this time of year by thedevilinme

There are 40 other reviews on this product: View other reviews
somewhat helpful

16.12.2014 10:58
(18.12.2014 13:39)
TWO VERYWORRYING EXPERIENCES WITH MYHERMES
Review of Hermes Parcel delivery by samone11

Advantages: 90% OK
Disadvantages: IN THE COURIERS HAND, TRACKING MEANS NOTHING, CUSTOMER SERVICE NON EXSISTANT

I have used Myhermes for a couple of years and have never had a problem until recently. BUT, now I have a very different view of them. I sent my Grandson a metal puzzle which the courier interpreted to be 'broken glass' I was told it was 'destroyed' but ... Read review

Ciao members have rated this review on average not helpful
Ciao members have made 3 comments about this review View comments
Welcome to Ciao - this review site isn't a site to purely report complaints. As you've been happy with them in the past, not sure why you've not commented prior to now. by 1st2thebar
Two incidents are unfortunate, but if you've used them for years surely it's not enough to slam them quite like this? by Secre

There are 71 other reviews on this product: View other reviews
not helpful

25.11.2014 16:02
(25.11.2014 16:05)
Use Parcelforce if You Like Horrible Nonexistent Service!
Review of Parcelforce by elizabethgf

Advantages: it sucks so bad its...almost funny?
Disadvantages: dont deliver packages, bad customer service, no attempt to improve horrible ratings, just bad.

I had a package sent to me from the USA. It cost me $100 shipping. I waited for it for 6 weeks, finally checked with the US post office to see what was up. Apparently it was being RETURNED back to the US because it had arrived a month ago and I had not co ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 3 comments about this review View comments
Thanks :-) by Scotlass712
Could do with more info about the company as a whole, and not just the problem they caused you. Afterall, the review category is called Parcelforce. by StewwyB

There are 108 other reviews on this product: View other reviews
somewhat helpful

07.11.2014 18:18
nightmare customer service parcel2go.com
Review of www.parcel2go.com by mmickk

Advantages: good idea cheap service
Disadvantages: horrible when a problem arrises takes to much time to sort

Used many times when locker to small you click on screen close the locker bigger one opens. But it did not called 24?7 helpline non existent. So I went home and paid to send on new booking. Claimed for empty locker refused as they said parcel collected a ... Read review

Ciao members have rated this review on average not helpful
Ciao members have made 4 comments about this review View comments
This made very little sense to me - cannot imagine it being of great help to a potential consumer. R. by RICHADA
ok by ravingreviewer

There are 138 other reviews on this product: View other reviews
not helpful

16.10.2014 20:19
"Reviews". 1-15 from 54 products  Page 1 2 3 4  Next page