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Disgusting organisation and administration.
Review of Burchell Edwards~ by lookingtolet123

Advantages: All seemed lovely when we paid them our referencing fees.
Disadvantages: All blew up in our face when they could no longer give us any dates/times etc. lost days work.

Absolutely shocking. Let us down on 3 ocassions by giving 3 different move in dates. All of which were NOT met. And no answers when phoning them as to when we could ACTUALLY move in. Always blaming paperwork and not their rediculously poor organisation sk ... Read review

Ciao members have rated this review on average not helpful
Ciao members have made 3 comments about this review View comments
You need more detail here. by Secre
I think I'd need some more information about the circumstances and the situation before uprating such a negative review. As it stands I didn't get a picture as to what was happening here... by cr01

There are 4 other reviews on this product: View other reviews
not helpful

02.12.2014 11:56
Strongest recommendation to avoid and not make the mistake we did
Review of Britannia Movers International by Cubiscus

Advantages: None
Disadvantages: Everything

Our experience with Britannia was one calamity after the next with god-awful customer service from the exact point they took our money and one of the most stressful experiences of our lives. Seeing other reviews are universally bad we should have done ... Read review

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Ciao members have made 6 comments about this review View comments
Just copy and paste errors ryanando. And yes guys, please don't make the same mistake we did. Looking round their reviews are pretty universally awful. by Cubiscus
What an awful experience. Thanks for the warning. by Kukana

There are 11 other reviews on this product: View other reviews
helpful

02.12.2014 02:22
(03.12.2014 04:27)
Worst experience ever
Review of Winkworth by bennylu

Advantages: none
Disadvantages: not professional and absolutely no sense of customer service

I tryed to book a viewing for a flat, all they did is waste my time and postponing my viewing appointments. I took time off work to view the flat at the time agreed. They later changed it for a later time, which was fine for me. But then once I was in ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 4 comments about this review View comments
Yeah it was quite distressing! by bennylu
Sounds like an awful experience based on what youve shared. by Scotlass712

There are 10 other reviews on this product: View other reviews
somewhat helpful

19.11.2014 17:45
AVOID AVOID AVOID RENT ELSEWHERE
Review of Reeds Rains by GERARDHOL

Advantages: NONE
Disadvantages: POOR SEVICE JUST WANT YOUR MONEY

DONT BE TEMPTED TO RENT A PROPERTY FROM THESE PEOPLE, I WAS AND DEEPLY REGRET IT, I SAW THEY HAD A CHEAP 3 BEDROOMED SEMI FOR ONLY £400 PER MONTH, IT WAS NO FRILLS, DECOR WAS OUTDATED KITCHEN OLD, BOILER OLD BUT HEY THATS WHY IT WAS CHEAP, AND I COULD LIV ... Read review

Ciao members have rated this review on average not helpful
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Capital letters mean nothing. by ravingreviewer
I POINT BLANK REFUSE TO READ SOMETHING THAT IS ALL IN CAPS. by ryanando

There are 16 other reviews on this product: View other reviews
not helpful

06.11.2014 23:27
Terrible Service
Review of Reeds Rains by Angela1953

Advantages: None
Disadvantages: Dont deliver on their promises.

I've never come across a company so incompetent in my life!! After putting my trust in them to sell an empty property with no chain, I feel badly let down. Accepted a much lower offer on condition the buyers were able to complete quickly and were promised ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 7 comments about this review View comments
I'm sorry, but this is more of a rant than a review. I'm afraid I have to agree with most of the prior comments :-( I'd be happy to come back and re-rate should you edit this to be more of an actual review? Thanks for sharing :-) by Scotlass712
I don't really rate rants well considering it is a review site, you can give a negative review as long as you don't write it rant style - it's the way I rate. Message me for any queries and I could help you write a negative review in the right style ;) by DodoRabbit

There are 16 other reviews on this product: View other reviews
somewhat helpful

20.10.2014 14:22
A consistantly appauling company in all areas of service.
Review of ludlowthompson.com by newtonellie

Advantages: none
Disadvantages: too many to list

From the outset when looking at properties through Ludlow Thompson there were warning signs indicating the lack of organisation, and communication between staff. A number of appointments were cancelled or had none of the things we had requested when fir ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 4 comments about this review View comments
A few essentials missing here in order make this a helpful review - how to contact them - where they are located, what services do they offer if this is an online agency how the website works, is it intuitive, can you find the info that you need on the properties? R. by RICHADA
good for first review xx by Nina0

There are 43 other reviews on this product: View other reviews
somewhat helpful

09.10.2014 13:27
Worst state agent
Review of Your Move by teele

Advantages: liked the property
Disadvantages: poor customer service/ communication, super slow service

...properties through other agencies but Your Move is the worst by far. We paid our admin fees, the deposit and first month's rent and have not received a contract after 3 weeks. Excuses include "our system is down" and we cannot access the f ... Read review

Ciao members have rated this review on average somewhat helpful
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More of a rant than a review... by euphie
Better luck next time. by 1st2thebar

There are 10 other reviews on this product: View other reviews
Disgusted
by heatherloughborough
No good for us
by natalie100
somewhat helpful

03.09.2014 13:22
Durham branch cost me time and money
Review of Reeds Rains by Stephen123123

Advantages: None
Disadvantages: Incompetent

...original asking price. When I instructed Reeds Rains to market the property for me, I said that I wanted to sell the property quickly. The askin ... Read review

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Ciao members have made 4 comments about this review View comments
Consult the 'TPO' The Property Ombudsman - let us know what they conclude. Regs. by 1st2thebar
Hello! Thanks for the comments! @ravingreviewer It is the Durham branch of Reeds Rains, on Old Elvet, selling in the Durham area. @1st2thebar I understand your point, and I acknowledge that there are uncertainties in the market in the last part of my review. But I don't think that excuses bad customer service - I wasn't kept informed satisfactorily. I am sure that a better agent could have either got the house sold quicker, or for a better price - and maybe both. by Stephen123123

There are 16 other reviews on this product: View other reviews
helpful

18.07.2014 21:10
Ludlow Thompson Rip Off Con Men
Review of ludlowthompson.com by LJGems

Advantages: None
Disadvantages: AVOID, AVOID, AVOID CON ARTISTS!

DO NOT USE THIS COMPANY TO EITHER RENT YOUR PROPERTY NOR AS POTENTIAL TENANTS. Their fees are ridiculously high and they are rude inefficient and incompetant! They conned both myself and my tenants into a three year deal when both parties only wanted 12 ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 2 comments about this review View comments
I found this review helpful, but I would strongly advise you to remove the word con men. It may very well be true, but it can be taken as libel. I think I would use something like unscrupulous instead. Same general meaning but less likely for them to be able to make a case of it. I only know as issue was made over me calling one firm cowboy builders years ago - they were - and worse they did an awful job, I caught an employee searching through my underwear drawer claiming he was looking for the loo and then he took offense when I said he wouldn't find it in a dresser drawer and peed all over the house - but I couldn't prove it and could have gotten into trouble. by Marge3781
A good example of why you should always read important contracts fully and understand the implications of signing. by ryanando

There are 43 other reviews on this product: View other reviews
somewhat helpful

15.04.2014 15:24
LudlowThompson - rip off merchants
Review of ludlowthompson.com by ChuckMaverick

Advantages: None
Disadvantages: expensive and watch out for dodgy charges

I'm a landlord and I've rented my small flat out via Ludlow Thompson. It's been a nightmare from the start as it's endless charges they keep putting on my account. First of all the additional management fee they calculate on top of the agreed management ... Read review

not rated

31.03.2014 03:40
Townends provide no service to landlords
Review of Townends by ZookeeperHasEars

Advantages: They are reasonably on the ball with regard to monitoring
Disadvantages: They are unable to provide a maintenance service which is reputable

Townends property services are to be avoided at all costs and can not be recommended. They own their maintenance company called INEX which is not only a conflict of interest but INEX actually engage in generating unnecessary work and provide overpriced ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 1 comment about this review View comments
More info and explanation required. by MrGump

There are 10 other reviews on this product: View other reviews
somewhat helpful

02.01.2014 21:10
Property management was terrible
Review of Kinleigh Folkard & Hayward by jxw002

Advantages: None
Disadvantages: Very poor care, unless you are the landlord

Do not use KFH. We rented for 18 months, the experience was dreadful, they take weeks to get anything fixed, don't answer calls, emails, letters. When you leave they show new tenants round with 30minutes notice and are supposed to be impartial but writ ... Read review

Ciao members have rated this review on average somewhat helpful
There are 5 other reviews on this product: View other reviews
somewhat helpful

30.12.2013 11:59
DON'T GET THIS PRODUCT!
Review of Hippo Bag by TEAMBEC

Advantages: NIL
Disadvantages: EXPENSIVE, MISLEADING, PROBLEMATIC

Brought a hippo skip bag from B&Q - £30. Filled skip up with rubble and ordered Hippo to come and collect it. They tried - but it was too heavy. When I phoned them and asked why - they informed me that rubble should only be stacked to the black line. ... Read review

Ciao members have rated this review on average somewhat helpful
There are 18 other reviews on this product: View other reviews
somewhat helpful

09.11.2013 20:56
(09.11.2013 21:03)
Efficient service - all items delivered - no damage
Review of Allied Pickfords by OLJR

Advantages: All staff friendly, helpful, careful and diligent
Disadvantages: Goods delivered one day late due to breakdown

I moved from Newcastle upon Tyne to London in January 2013 with approximately half a Luton van's worth of goods. The removal was conducted as a part load, sharing a truck with other people's goods. KEY DATES Date of contact: 10/Dec/12 Date a Pickfords r ... Read review

Ciao members have rated this review on average very helpful
There are 21 other reviews on this product: View other reviews
very helpful

16.10.2013 19:00
a test
Review of Hippo Bag by anotherunhappyclient

Advantages: OK
Disadvantages: None

This is a Test Review. This is a Test Review. This is a Test Review. This is a Test Review. This is a Test Review. This is a Test Review. This is a Test Review. This is a Test Review. This is a Test Review. This is a Test Review. This is a Test Review. T ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 2 comments about this review View comments
I suggest asking Ciao to remove this review. Whatever you wrote previously must have been more relevant than this. by Essexgirl2006
Maybe you could explain what a Hippo bag is and why you bought it - is it a rucksack type of thing, or for laundry/household use? Also how much do they cost and can you buy them from anywhere other than the manufacturer? by KateHurst

There are 18 other reviews on this product: View other reviews
somewhat helpful

15.10.2013 14:17
(16.10.2013 07:33)
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