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Avoid at all costs - you have been warned!
Review of Harveys Soft furnishings by SargFowler

Advantages: None
Disadvantages: Too many to list, but watch out for the 40p a minute phone calls to customer service

...start of our relationship with Harveys to the bitter end, it's been the worst shopping experience of my whole life. With poor quality furniture, pathetic customer support, dodgy lying salesmen, late delivery, poor communications, the list is endl ... Read review

Ciao members have rated this review on average somewhat helpful
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somewhat helpful

09.05.2013 20:53
We had a good experience
Review of Carpet Right Retail Outlet by Milliesmum123

Advantages: very helpful staff
Disadvantages: fitters were a bit late

When I came to write this review I couldn't help but see how low this shop has scored and so I read through some of the reviews and am really surprised by the poor service people experienced. Our experience was a good one but I think it does show that it ... Read review

Ciao members have rated this review on average exceptional
Ciao members have made 13 comments about this review View comments
Super review. by Absinthe_Fairy
Glad all went well in the end. by mi_wa

There are 12 other reviews on this product: View other reviews
exceptional

17.04.2013 11:46
Ordered item, never arrived, no refund, had to chargeback
Review of clickshop.com by rhavern

Advantages: An education
Disadvantages: No goods, no refund

I ordered an item 04 Feb 2013 and messaged the site on 12 Feb asking if it had shipped. Said would check and get it sorted. Messaged again 04 March, got excuse that their stock was damaged, more arriving end of week. Messaged 14 March saying if not shi ... Read review

Ciao members have rated this review on average somewhat helpful
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What is they sell? You don't state here. by Bollinger28

There are 17 other reviews on this product: View other reviews
somewhat helpful

14.04.2013 20:30
DO NOT TRUST...THEY WILL NOT SEND GOODS AND STRING YOU ALONG
Review of clickshop.com by imfedupwithcrapservice

Advantages: NONE
Disadvantages: UNTRUSTWORTHY, DON"T DELIVER, NO REFUND

I ordered a toy for my son two weeks before his birthday and the goods did not arrive, after numerous emails to customer services department and many promises of resending the item I gave up and asked for a full refund, They said they'd give me a refund a ... Read review

Ciao members have rated this review on average somewhat helpful
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Grade D piece. by 1st2thebar
More details would be useful by mozzie76

There are 17 other reviews on this product: View other reviews
somewhat helpful

06.04.2013 01:17
Trinity taps faulty and response from company very poor
Review of Bathstore.com by Mdav

Advantages: So bad you'll only make the mistake once
Disadvantages: You'll lose more than you'll save

We bought the bathstore trinity taps and they have broken after just a few days. They have become impossible to turn on unless you have 20 minutes free to mess about. It's like trying to crack a safe. On the phone, bathstore seem to suggest this is a comm ... Read review

Ciao members have rated this review on average somewhat helpful
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somewhat helpful

28.03.2013 01:00
(28.03.2013 01:01)
They are very good at lying!
Review of Carpet Right Retail Outlet by ctazie

Advantages: none
Disadvantages: dealing with these jokers willl only serve to raise your stress levels.

Another extremely unhappy customer, wish I had read reviews before heading to Carpetright. Do these people ever tell the truth? It has been lie after lie, promise after promise and still no carpet. Have never experienced such consistently bad customer ser ... Read review

Ciao members have rated this review on average somewhat helpful
There are 12 other reviews on this product: View other reviews
somewhat helpful

27.03.2013 16:59
DO NOT BUY SAVOY CORNER BASIN WITH BENSHAM TAP
Review of Bathstore.com by Markinaboat

Advantages: Good showrooms for ideas with friendly staff
Disadvantages: Utterley incompetent, the most 'non-technical' 'technical dept' I have ever come across!

DO NOT BUY the Savoy Corner Basin with the Bensham Monobloc tap (or pedestal come to that). The hole in the basin is too big for the tap retaining plate and rubber seal. If you tighten it (moderately) to secure the tap adequately (to prevent it from sw ... Read review

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Welcome to Ciao. by 1st2thebar

There are 38 other reviews on this product: View other reviews
helpful

05.03.2013 12:42
Misleading
Review of therugseller.co.uk by devojkaizcacka

Advantages: non
Disadvantages: non existing customer care, misleading

I received my rug on Saturday morning and have to say that colors are nothing like the picture on their website. I did enquire before ordering about colors matching the exact product and I was reassured that is the case. Sales/Customer Service was not ... Read review

Ciao members have rated this review on average somewhat helpful
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As well as your poor experience, a review such a sthis needs to contain far more about the retailer (site in this case) where you purchased from. R. by RICHADA

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somewhat helpful

19.02.2013 12:06
Should be renamed 'Nightmares'!
Review of Dreams (Shop) by xKatieeex

Advantages: Comfy bed!
Disadvantages: Poor customer service, terrible experience

Dreams is supposedly Britain's leading bed specialist, but I really don't know how. They have over 250 stores in the UK and you can also purchase your bed online. They have a variety of beds in a variety of sizes which can be customised with drawers and o ... Read review

Ciao members have rated this review on average very helpful
Ciao members have made 5 comments about this review View comments
If it had been me I would have given all the details for the order and then told them I had decided to go elsewhere due to the attitude of the staff. By ordering, you are, effectively, keeping that moron in a job. by mattydalton
I hate it when you receive awful service and they try to make up for it by offering a gift voucher which means you have to shop there again....it's kind of missing the point! One to avoid, thanks x by Gingerkitty

There are 15 other reviews on this product: View other reviews
very helpful

01.02.2013 21:29
CSL - Completely Shocking and Lousy
Review of Csl Sofas by jamiesiers

Advantages: Sofa should hopefully be great when it arrives
Disadvantages: Poor after sales service and lack of communication

I assume that is what CSL stands for anyway!! I purchased a sofa from their Lakeside store in November and got a delivery day of 26th Jan - a Saturday which I paid extra for so I didn't have to take time off work. All was looking good as I received a tex ... Read review

Ciao members have rated this review on average somewhat helpful
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Hope it turns up! by catsholiday

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somewhat helpful

26.01.2013 17:08
Your favourite Scent in your Pocket!
Review of Scentsy.com by Coll931

Advantages: Take your favourite secnt anywhere.
Disadvantages: Delivery a little slow

***There appears to have been some confusion and my product proposal has been dropped into the wrong category - I am working on getting this review moved to the correct one*** In all honesty I only really bought this as I had to use the last of my ... Read review

Ciao members have rated this review on average very helpful
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E x by xxfoxyredxx
excellent review.. by Angela150
very helpful

18.01.2013 14:34
(18.01.2013 19:17)
Everything About Wilkinsons is BRILLIANT!
Review of Wilkinsons (Shop) by BrookieFan99

Advantages: Expeptional Product Quality, Cheap Prices, Helpful Staff, Hardly Any Queues, I could go on!
Disadvantages: None!

Wilkinson (Wilko) Wilkinsons (or Wilko I will call it throughout this review), is an ever growing company that most people know of. Their stores stock most of the items you'll find in big retail stores including Boots, B&Q & WHSmith, but at cheaper ... Read review

Ciao members have rated this review on average exceptional
Ciao members have made 14 comments about this review View comments
I haven't visited any of their stores for a long time. Your review covers everything a consumer would need to know :o) by Alyson29
I had no idea they had been around for so long! I don't think I'd even heard of Wilko's until about 15 years ago. by Kukana

There are 66 other reviews on this product: View other reviews
exceptional

13.01.2013 18:29
(13.01.2013 23:18)
Product poor, disgraceful after sales and customer service.
Review of Bathstore.com by sarfrazulhaque

Advantages: Shower enclosure has been fine to-date... touch-wood.
Disadvantages: Poor quality products. Based on experience, would NEVER recommend Bathstore to anyone.

We'd purchased a new shower enclosure, tray and fittings back in November for £1300, which was delivered and professionally fitted mid-December. Shop staff were friendly and helpful. The tray was fitted onto a solid waterproof-lined and tiled floor of a w ... Read review

not rated

20.12.2012 15:39
READ the small print re delivery.......!
Review of ScS Sofas by mirandamac

Advantages: Good choice, good service in store, reasonable prices (compared with others)
Disadvantages: Hidden delivery times - why? Lack of contact AFTER the sale.

Way back in August we decided it was time to replace our suite - the old one was leather, the standard 3 seater + 2 chairs. First a good hunt around - I did a bit of 'research' on line just to get an idea of prices. Then off we went ..... we headed to Ju ... Read review

Ciao members have rated this review on average very helpful
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An excellent review x by gingelou
Interesting review that tells me all I could want to know about this store. Hope you enjoy the suite - at least it did arrive before Christmas! We simply can't risk leather or even faux leather as our cats would have it in pieces in no time. by Kukana

There are 34 other reviews on this product: View other reviews
very helpful

19.12.2012 11:50
Please note there return policy
Review of Bathstore.com by connieciwa

Advantages: no advantages
Disadvantages: return policy

I have placed on order online and informed them on time that I want to return two items by responding to the confirmation emailaddress that I have received at the time of placing the order and clearly stating I want to return 2 items. I also send an email ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 3 comments about this review View comments
This is not a review of Bathstore.com as it tells us nothing about their products, prices & site. R. by RICHADA
That 20% fee sounds a bit questionable by ithoughtyoudneverask

There are 38 other reviews on this product: View other reviews
somewhat helpful

03.10.2012 16:33
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