1-15 of 39 reviews
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Cheaper For Me - But Only Just!
Review of First Utility by BNibbles

Advantages: Informative web-site. Marginally amongst the cheapest
Disadvantages: Long wait on phone. Flaky web-site

With the exception of those of us who have to buy central heating oil or gas separately by virtue of where they live, those of us without the internet and those, like my mother, who don’t want the bother in case it upsets ‘them’, most people will have giv ... Read review

Ciao members have rated this review on average very helpful
Ciao members have made 7 comments about this review View comments
Swapping over is such a hassle and then after a month or so the new one seems to cost around the same! by catsholiday
If they shortened their name to 'Futility' I'd be persuaded to switch. by Silverback
very helpful

12.02.2014 17:15
Big Thumbs Up for Severn Trent Water!!!!
Review of Severn Trent Water by plugster74

Advantages: Excellent service
Disadvantages: Nothing

Had a spot of bother last Friday evening when my Wife found water gushing out of the man-hole cover in our back garden. I phoned my local water provider for help. I was told that they hadn't got the equipment to do the job, that I should get in contact wi ... Read review

Ciao members have rated this review on average somewhat helpful
There is 1 other review on this product: View other reviews
somewhat helpful

04.02.2014 14:36
AVOID SCOTTISH POWER HOME COMFORT AT ALL COSTS
Review of Scottish Power by Brucella

Advantages: Nice music whilst on hold
Disadvantages: Engineer no-shows, Broken promises of call-backs, Failure to fix boiler

...take out boiler cover with Scottish Power We are now eight days without heating or hot water and I am regretting the day that I decided to move from British Gas to Scottish Power for my Central Heating Cover. I would urge all of you that might be ... Read review

Ciao members have rated this review on average somewhat helpful
There are 32 other reviews on this product: View other reviews
somewhat helpful

11.12.2013 20:20
(28.01.2014 23:39)
will never ever use again worst energy company outthere
Review of Scottish Power by toffeetracy3

Advantages: NONE
Disadvantages: customer service and abilaty to run an organisation I urge prople to boycot them

will never ever use again worst energy company outthere wont bore you with complete details bet reasons are 1. Been fighting for refund on my dead dads bill £145 in total, told me was on its way and keep backtracking and making excuses. They have now r ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 2 comments about this review View comments
You haven't actually told us anything of about the company or what they offer, i'm with them and never had a problem. by emmad5689
they are alk tossers by thedevilinme

There are 32 other reviews on this product: View other reviews
somewhat helpful

22.11.2013 13:50
Terrible service
Review of Scottish Power by soozym71

Advantages: None
Disadvantages: Unable to contact; no customer service

This company is the worst company I have ever encountered. You only need to take a look at their Facebook page (https://www.facebook.com/#!/ScottishPower?fref=ts) to see the hundreds of disgruntled customers who can never contact them. They sent me a re ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 2 comments about this review View comments
More rant than review by sandemp
I tend to ask power companies to contact me on my premium rate line. by 1st2thebar

There are 32 other reviews on this product: View other reviews
somewhat helpful

31.10.2013 10:56
Never use this company
Review of Npower by miloson

Advantages: NONE
Disadvantages: A LARGE BILL

...the direct debit. I rang npower straight away and told them what i had done they sai ... Read review

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They are all crooks,government backed to by thedevilinme

There are 75 other reviews on this product: View other reviews
helpful

16.10.2013 15:09
email says it all
Review of Npower by Straightshooter

Advantages: our kettle worked
Disadvantages: see above email

Dear Clive, I write with reference to numerous phone calls regarding the correspondence dated 17th Sept and two further letter dated 22nd Sept 2013. Despite those many torturous calls trying to dodge past pleasant front line staff including a very angr ... Read review

Ciao members have rated this review on average helpful
Ciao members have made 2 comments about this review View comments
I found the piece may help a consumer in deciding whether or not to go with Npower. Welcome to Ciao. by 1st2thebar
Just my take, but its an automatic NH from me where a review mention staff names - it may not be their fault they work for a lousy company, and it often feels like blackmail or revenge. I'm also not keen on the email format. by cr01

There are 75 other reviews on this product: View other reviews
helpful

01.10.2013 21:14
NPower: the definition of the word incompetence
Review of Npower by CloverRose

Advantages: They made me laugh with their poor excuses.
Disadvantages: Everything else was just pathetic.

Way back in July 2012, my boyfriend and I decided that we would have our gas and electricity supply changed from a token meter (in which we would top up £10 when needed) to be part of NPower's standard tariff receiving monthly bills instead; we were advis ... Read review

There are 75 other reviews on this product: View other reviews
not rated

07.08.2013 10:20
Losing a load of money with nPower on a painful long switch
Review of Npower by ziggy123dan

Advantages: Looks good on comparison sites
Disadvantages: Painful switch process losing a lot of money with them

...and Gas) from eON to NPower early December 2012, after many chases with no correspondance I finally had a welcome letter in March 2013 from nPower, but noticed it was for electric only!! After many more chases ... Read review

Ciao members have rated this review on average somewhat helpful
There are 75 other reviews on this product: View other reviews
somewhat helpful

30.03.2013 14:31
British Gas - Aggressive, unhelpful and incredibly rude.
Review of British Gas by lilla25

Advantages: I suppose technically they supply energy.
Disadvantages: Aggressive, rude and unhelpful.

British Gas have an unbelievably aggressive policy when it comes to collections. I recently cancelled my direct debit thinking I would be able to make a slightly more flexible payment arrangement. Despite making payments over the phone, I have received ch ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 4 comments about this review View comments
I had major problems with this company many years ago and as a result, would never use them again by Alyson29
I had a bad experience with them when I was their customer too. Trading Standards took them on for me, and BG suddenly saw sense. I would recommend talking to your local TS. by kevin121

There are 53 other reviews on this product: View other reviews
somewhat helpful

19.03.2013 13:24
In my opinion EDF offer an awful service
Review of EDF Energy by gabrielle1234

Advantages: None
Disadvantages: Lack of communication, conflicting communication, Continually busy phones, poor timelines.

I was EDF for over two years roughly around the time that they introduced the SAP System. When I first signed up with EDF I was informed in writing that my bill's would be monitored twice a year to ensure my Direct Debits were running parallel to my usage ... Read review

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Ciao members have made 1 comment about this review View comments
B gas will also shaftyou by thedevilinme

There are 17 other reviews on this product: View other reviews
helpful

02.01.2013 22:41
Southern Electric seem to have trouble adding up!
Review of Southern Electric by matt__1985

Advantages: none!
Disadvantages: poor service, inconsistent figures, stressful, useless, unauthorised debits from account

...this prompted me to call southern electric with "actual readings". This is where the confusion starts, the advisor states we owe lower, I agree with a smile on my face! I sa ... Read review

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helpful

19.10.2012 13:54
Scottish Water
Review of Scottish Water by tb240904

Advantages: Excellent service, clean and fresh water
Disadvantages: None, really

In my humble opinion, Scotland is one of the greatest countries in the world. We have free education for all our citizens, we have great and varied landscapes, have produced hundreds of great thinkers, and we have the highest quality water of any country ... Read review

Ciao members have rated this review on average very helpful
Ciao members have made 3 comments about this review View comments
i pay about the same for water in another part of Scotland, the tap water in London is horrible after a few days of showering in it my skin was so dry it was peeling off! by wigglylittleworm
£25/month is very cheap, we pay £50/month for our 2 bed, band B flat!!! by sandemp
very helpful

13.10.2012 00:45
N Power Hometeam
Review of Npower by chihuahuas

Advantages: None.
Disadvantages: You get fobbed off with the phrase @ an engineer will call you' but they dont.

Do not take out N Power Hometeam 50 Insurance cover! Extremely bad service. I reported my Gas Boiler breakdown on Wednesday this week, and I was told an engineer would phone to say when he would call to fix it, and a day went by and nothing. I phoned agai ... Read review

Ciao members have rated this review on average not helpful
Ciao members have made 1 comment about this review View comments
There does need to be something here about N Power as a utility provider, not just their Hometeam. by Soho_Black

There are 75 other reviews on this product: View other reviews
not helpful

25.05.2012 10:35
Decent service, seems like a good deal
Review of Just Energy by jackiewalden

Advantages: Competitive prices
Disadvantages: Nothign egregious

The sales agent that we spoke with patient and seemed knowledgeable about energy serviceability. He explained that it was a rather complicated industry and that depending on where you're located, the companies available and systems of measurement change, ... Read review

Ciao members have rated this review on average not helpful
There is 1 other review on this product: View other reviews
not helpful

25.04.2012 23:37
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