Advantages: prices Disadvantages: slow delivery and incorrect postage info.
...stock checker site and when 101cd flashed up on the screen as havin g stock i quickly clicked on it and bought it straight away... only after i'd done this it occured to me that i should probably of read some reviews about this site first as i hadn't heard of it before. when looking at other reviews i started to worry as alot of them are bad! saying that i couldn't see any recent ones so i hoped this company had sorted themselves out, and decided ... ...order status changed to shipped and i had an email confirming it and saying it would be sent royal mail 1st class. after 3days it hadn't arrived and i was starting to worry but then on the fourth day the postman came...but still no parcel ? i went to work feeling disappointed and a bit silly for not reading the reviews on this site before hand!
when i arrived homre from work that evening it had arrived!?... not by royal mail 1st class as stated ...
hazel1 20.08.2008
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Ciao members have rated this review on average: helpful Review of 101CD
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Customer Services Support
Quick review of 101CD
VERY poor service! I ordered a dvd which was stated as having a 3 to 5 day delivery. No order confirmation whatsoever was sent to me and I had to keep checking back on their web site daily for two weeks whilst the order was "processing". The final straw was tonight - my order has mysteriously disappeared from their system with no explanation, no email and no apology. I truly wish I'd ordered elsewhere and saved my time and wasted effort. In future I'll stick to Amazon who thankfully give decent service unlike this crowd of idiots. Avoid them - they dont deserve your business! ...
captain-indignant 16.07.2007
Ciao members have rated this review on average: helpful Review of 101CD
Advantages: Great variety - when they have them!!!! Disadvantages: Terrible Customer service / stock availability
I ordered a DVD for christmas - I called the help line and was told the item would be with me within a few days - payment went through immdiately.
Waitied three weeks, sent three e-mails (all unanswered) - phoned and spoke to lad, not much help but gave estimated time frame at least. Called again and again - only answer phone, left message no replies. Finally got through to be told but a girl this time (so proves they have more than one staff member ... ...order from US (couldnt keep much stock in) couldnt give me an expected time frame and her attitude was extremely slack to say the least (I could almost feel her eyes rolling as she spoke to me) Unfortunately the tone in her voice told me straight away that she really wasn't interested in my dissapointment or in resolving my issue.
I requested cancellation and refund - that was actioned quickly. At least they can get the money returned quickly - ...
Squibbs74 25.01.2007
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Ciao members have rated this review on average: helpful Review of 101CD
I pre-ordered the Oasis Ltd Edition Stop the Clocks CD on 6/11/06, so well before the release date of 20th November. It's now 27th November and no sign of the CD - I emailed them a couple days after release when it didn't arrive and they didn't bother to email to say there had been a problem and got a very curt email back which basically said hard luck, our suppliers didn't send enough copies and we'll send you one eventually but we can't say when. ... ...or very limited at all. The service is poor, you cannot respond to their emails and they do not update you by email to even tell you there has been a delay or what is happening ! I have just telephoned them and after waiting about 15 minutes because the lines were supposedly busy, I spoke to an android customer service person who wasn't really that interested . . . I cancelled the order and will now buy it in the shops - it's just not worth the hassle ...
CaptainWarlock 27.11.2006
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Ciao members have rated this review on average: helpful Review of 101CD
Advantages: Sadly none at all Disadvantages: Customer support does not extend beyond insults to buyer.
...She would not allow me to speak to the buying dep't and refused to transfer my call to anyone who might be willing to assist.
In short, they have taken my money and refuse to deliver the goods. I would recommend in the strongest terms possible that 101CD is avoided. ...
NMExpress 29.05.2006
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Ciao members have rated this review on average: somewhat helpful Review of 101CD
Advantages: None Disadvantages: Useless online store
101CD is a pathetic online store! My advice is to Steer Clear at all costs!
I ordered a DVD for my children and received a confirmation email. Then 10 days later I received an email from them cancelling the order because they could not supply it. However, the DVD is still available from them on their website if I pay £7 more than the price when I placed the order!
After calling the company, Customer Services did not get back to me when they said ...
wombat1 21.04.2006
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Ciao members have rated this review on average: somewhat helpful Review of 101CD
Advantages: cheap Disadvantages: 2 months waiting / damaged disks / bad service
...of the diskset were dent.
101cd mailed me a standard mail, i could send it back to them for another diskset No thank you, not another 21 Euro shipping costs !!
Please do not trust this shop and don't buy there, you cannot call them on the phone and you get automaticly generated emails.
Feel free to contact me.
acidrain@home.nl ...
deinum123 17.10.2005
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Ciao members have rated this review on average: helpful Review of 101CD
Advantages: accepts paypal Disadvantages: advertise out of stock items - lousy customer support
101cd.com is quite honestly the worst online retailer I have encountered.
Four months ago I ordered a "Futurama" DVD boxset advertised as "Dispatched within 3-5 Working days". After eventually waiting for three weeks my order arrived damaged, after complaining to their customer service team (which involved seven emails and two phone calls) they eventually sent a replacement and refunded my postage costs.
Thinking along the lines of 'everyone deserves ... ...for a DVD advertised as "Dispatched within 1-2 weeks". I placed the order on 20th August 2004. On 20th November 2004, 3 months after originally placing my order, and 3 months after 101cd.com billed my debit card, and fed up with waiting I instructed them to cancel the order and refund my money. (At the time of writing this I'm still waiting for a refund!)
The customer service team is worse than useless. The amount of time taken for them to reply ...
ijunk 25.11.2004
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Ciao members have rated this review on average: helpful Review of 101CD
Advantages: cheap locate old tracks Disadvantages: slow in the postal department
This websit is brillant for getting hold of old albums as i found out recently,,,
The website itself is very hard to understand so be patient it will be there.Its sells loads of cds from pop to rock and rap to indie so whatever you are looking for it will be there........Plus it also sells dvds and videos both new and old.
The payment is easy either paypal or visa etc.
It also keeps track ov your purchases and tells you when they will be in stock,,, ... ...The customer services department is brillant in dealing with enquires aswell. The websit is very fast in searching you enquires aswell which is good for when you are in arush. I do recommend this site to anybody as its one of the cheapest around. so happy shopping Plus no queing up ...
allissa 25.09.2004
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Ciao members have rated this review on average: helpful Review of 101CD
Advantages: Excellent prices, regular reminders of new bargains in inbox Disadvantages: Often seems primitive/messy
I came across this online store when using a price comparison site. Having not used it before, I cautiously checked out the website and looked at the selection of CDs and DVDs. From the start I was impressed.
Excellent prices and a wide range of music reminded me slightly of CD-WOW a few years ago. When using this site you feel like you've stopped at a shop that's closing down - the prices are so good that it often feels like there's a sale going ... ...myself) or are hoping to save a few pennies by shopping online this is the place for you. After joking about the "closing down" feel, I definitely recommend you try the Bargain Basement if you're looking for some unbelievable prices.
Prices:
CD prices are great, if not among the best I have ever found, although DVD prices are average when comparing them to other sites such as Play.com and DVD.co.uk.
Layout/Design:
Sadly, it is the layout and ...
ILoveBargains 24.08.2004
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Ciao members have rated this review on average: very helpful Review of 101CD
Advantages: Some good prices Disadvantages: Unreliable
I have shopped at 101cd on a few occaisons. The first time, i ordered two items, waited for weeks and nothing happened. Then, one of the items i orderd the price went up from £2.99 to £8.99. I emailed the company and got no response, so after at least a month, I cancelled my order. On my next visit, I placed an order for two cds, their status stayed on 'processing' for about a week, then one of them changed to 'shipped'..i got the Cd two weeks later, ... ...of money. I think that 101cd could also use more pictures, for exmaple on some of the clothing it only has a title, not a detailed description or even a picture, so you do not know what you are buying. So, my orders at 101Cd have been unsuccessful, and when I have recieved an item its was a week late. And when emailing them, i never got a response. I guess its just luck whether your order will run smoothly or not. ...
VRkate 30.06.2004 (01.07.2004)
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Ciao members have rated this review on average: helpful Review of 101CD
Advantages: Huge range of music and film media Disadvantages: They email you daily, but you can tell them not to
...in my collection next time. 101CD have the widest range of material I have seen yet, and I have tried a lot of others, their search facility almost always comes up with the goods, I just wish my CD collection was as vast as theirs. Perhaps one day. I live in a remote part of Scotland and delivery here can be problematic with some companies, not with 101CD though, I order on Sunday or Monday and the goods arrive in plenty of time for the next weekend ... ...favourite movies the number one choice of retailers has to be 101 CD, they tell you all about the content of the DVD, including whether or not it has subtitles. In my experience not many other stores offer this information so readily, so top marks to 101CD again.
Highly Recommended ...
thepict 24.06.2004 (29.06.2004)
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Ciao members have rated this review on average: helpful Review of 101CD
Advantages: Very Good way of getting a CD you want and cheap Disadvantages: CDs may be copies I am unsure
I first visited 101CD.com and found that i could search for various titles and artistes from all decades and found the search engine to be really good. From Order to arrival it takes a bout a week at the most and they keep you in touch with the progress - I found I could search for stuff where other sites didn't have any links at all - Also they are good value - I bought some Madness Stranglers and Deep Purple CDs 5 for £2-99 each and all original ... ...stuff noone has heard of! If you want that old record in CD format try looking at this site you will soon build up a collection of all your old records!
EXTRA 01/04/04
They accept Credit cards and it is very secure I've used them for 2 yrs no probs.
They are prompt as well never waited longer than a week.. When searching for a band or artist - note you will get loads of varying prices for the same CD so spend a bit of time browsing for cheapest ...
tonyblai 01.04.2004
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Ciao members have rated this review on average: somewhat helpful Review of 101CD
Advantages: Lots of choice at bargain basement prices Disadvantages: the estimated times are incorrect
I found them advertised in an internet magazine and thought I'd check them out as with the amount of CD's I want at any given time I always try to find a bargain and that's what I found.
The prices are excellent with a huge choice of obscure titles at very good prices. The site is easy to navigate and doesn't take very long to load.
I placed my order for a Collide CD on the 15th of September and it cost only £6.99 in total and would have been a ... ...ecstatic as Collide albums are fairly difficult to get over here and at such a great price. I was told it would take one to two weeks but that didn't bother me. After a month I called up and was told sorry the item is still on order. so I waited and waited, I called again on month later to be told the same thing. After well over three months I gave up and not even the good price I was getting convinced me to wait longer.
I have to say the people ...
dianabz 30.11.2003
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Ciao members have rated this review on average: helpful Review of 101CD
Advantages: Cheap price Disadvantages: Late delivery, non responsive to queries
...order some TWEENIES DVDs from 101cd on 25Oct for my daughter's birthday on 22Nov. I had thought I had given them sufficient time to complete the order, but no it seems that 4 weeks is insufficient. The order has still not arrived, and I do know when it will.
Upto now, I have not received a concrete confirmation of shipment date. Queries via Email or telephone have proved to be of little use. Overall, it is very disappointing as I have tried to be ... ...UK products. I normally try the other online service AM**ON, which is very good, but unfortunately I was attracted by the 101cd prices which are slightly cheaper. I have learnt a lesson and will not be using 101cd again and will definitely not be recommending them to anyone. ...
kaisan01 18.11.2003
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Ciao members have rated this review on average: somewhat helpful Review of 101CD