Advantages: Cheap Disadvantages: Website a bit stringy
...they were on my Fiesta.
1st quote were not the cheapest, they were quoted as 4th cheapest, but I found that when I clicked onto the cheapest policy I had to enter in all my details again and then it was quoting me a different and more expensive price.
1st quote also had a really low deposit amount making it more appealing as its Christmas next week and the initial payment would have meant that a few people would be getting what they asked for!
... ...by the whole experience.
1st quote seems like a very small company which is probably why it took a while for someone to get to the phone (they may only have a few advisors) but their quote was excellent and I am happy going into a company like them, who are not competing with all the bigger companies and offering me high prices for their services.
They also do other types of insurance, home, van etc and I really liked it that when I phoned them, ...
amyloop 15.12.2007
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Ciao members have rated this review on average: very helpful Review of 1st Quote
Advantages: Very Competive Quote Disadvantages: Lack of Response
...buildings and contents cover from 1st Quote, over the internet, and it was very competitive, therefore I decided to take the cover. Although one week after selecting the cover and paying a deposit I have still not received my policy documents. In this week I have rung them twice and emailed them, I've asked for a cover note to be faxed which I have not yet received. The email has not been responeded to! The phone calls resulted in nothing so far ... ...policy is in the post. What I have received is credit agreement, but no policy agreement. I will add updates about this situation as it progresses.
I have now received a fax copy of the policy and have been told the hard copy will follow by registered post. This was after been called by the accounts department requesting direct debit details!
Finaly my insurance documents arrived, two copies within 3 days, arranging the direct debit was carried ...
jason.rowe 26.11.2000 (03.12.2000)
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Ciao members have rated this review on average: very helpful Review of 1st Quote
Advantages: Fairly competitive, monthly payments to suit many Disadvantages: Non existent customer care, ignorant staff, management
No beating about the bush here. This company is possibly one of the worst insurance companies going. You may think this unfair, but I have had the dubious pleasure of working for them.
The company has just one aim - to make money. Customer service and satisfaction do not come into it at all. They want your money, and will tell you what you want to hear to make you part with it.
OK, their quotes may be cheaper than a lot of others and this is fine, ... ...I left, 5 people working in the claims department. 5 people to service a client base of several thousand. Is it any wonder you wait for months to get repairs authorised and claims settled?
The quotes staff are little better, in the motor department there are around forty staff members all trying to reach target figures, and be the best selling salesman for the month. To achieve this aim, they will assure you your policy has breakdown cover, when ...
DarkDave 23.01.2003
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Ciao members have rated this review on average: helpful Review of 1st Quote
Advantages: They're good at taking money from you Disadvantages: They demand money that they're not entitled to
This is the worst insurance I have ever dealt with. I cancelled my policy with them over a year ago and had no contact from them at all until recently. They claimed that despite me cancelling my policy they insured me an extra month and wanted £205 for that service. I said that I didn't want that extra month insurance. They said that they would waive the month if I could prove to them that I was insured with another company for that period as it's ... ...Despite it being none of their business if I'm insured or not they insisted that i had to prove this to them. When using that as a lever to try and get some more money out of me failed they simply passed their demand on to a credit agency for recovery.
In my opinion they were simply chasing old accounts to try and get a bit more money when the credit crunch is hitting them. They had lied to me, denied receiving cancellation letter and in my opinion ...
Dboutcher 10.06.2009
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Ciao members have rated this review on average: helpful Review of 1st Quote
Advantages: none Disadvantages: slow,dont put clinets needs 1st
...Work for a company called 1st Quoteline
now this is a differant company from 1st quote.
like our company they are brokers not a direct insurance company We get calls on a daily basis from clients who think they have insured their car/house ect with us (because clients get the names confused)only to find out they have not and now they are even more confused on who they paid their money to.
These clients 99% of the time are wanting to know where ... ...of their insurance yet.
All i want to say is be very carefull you have the correct company and you know who your insured with because 1st Quote dont seem to rush documents out to you
If you need your cover note asap i would insure else where ...
smoldering 31.07.2001
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Ciao members have rated this review on average: helpful Review of 1st Quote
Competitiveness of APR
Comprehensiveness of ra...
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1-5 of 5 reviews
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