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1-15 of 27 reviews Show most helpful reviews first Newest first

 

Community Level 3manimal

manimal

How many times can i say "NO"

AdvantagesWas happy with coverage, never had nay problems using my phone.

DisadvantagesPoor customer services, will not take no for an answer, very hard to get what you want.

"...3. Last year my contract with 3 mobile was coming to an end after 18 months. I phoned customer services and my reason was to give them the 30 days notice required to cancel my contract. My decision to cancel my contract wasn?t due to bad reception or coverage, I was very happy with the service I had received whenever I used my phone. I basically wanted to get my monthly outgoings down to a minimum and then when I could afford it get myself a new ..." Read review
14.02.2009

Ciao members have rated this review on average: very helpful

Community Level 5Clurbur85

Clurbur85

3 Contract Mobile Broadband - Three isn't the magic number...

Advantages...

Disadvantages...

"I spent around 20 months getting my internet coverage from the mobile contractor Three. The reason I originally signed up with this contractor was because, at the time, they were one of the only providers offering competitive deals on the mobile dongle, but now a lot of others are offering more competitive deals. === How much did you pay? === Within my 18 month contract (which continued to roll on once it had expired), I paid £18 per month ..." Read review
14.06.2010

Ciao members have rated this review on average: very helpful

Community Level 4ayanayuk

ayanayuk

3 Me From This Madness Again...

AdvantagesPretty cheap for what you're getting.

DisadvantagesNeed to have a 3G phone before you can use the SIM, tech support can be difficult

"...caught my eye was a 3 £15 deal. For the deal I got 300 any network minutes, 3000 texts and 2000 3 to 3 minutes as well as free Skype. Now I decided that I also needed the internet max package to allow me to go on Facebook and YouTube for when I had long train journeys which bumped the whole package up to £20. Not a bad deal, because if I'd gone with the PAYG option (which was seriously tempting) I'd have forked out that a month anyway. The thing that ..." Read review
26.08.2009

Ciao members have rated this review on average: very helpful

Community Level 1E-Ro

E-Ro

The WORST customer service I have ever experienced!

AdvantagesCheap tarriff

DisadvantagesBad, bad, bad customer service, phonecalls that cut off even though there's a full signal.

"...have been tempted to join 3 because of their great value-for-money packages, think long and hard about the commitment you are about to make. I would say my association with 3 has been extremely stressful. I genuinely detest calling the customer services because I know the phone call will probably last for over half an hour, with patronizing repetitions, lies (yes, bare-faced lies) and, I'm sorry to say, immense difficulty in understanding what ..." Read review
01.12.2009

Ciao members have rated this review on average: very helpful

3 Mobile Broadband ZTE MF622 USB Modem.

AdvantagesUse literally anywhere with a mobile phone signal. 98% coverage. Full On Regular Internet Access

DisadvantagesRunning out of credit, unused bandwidth does not rollover

"...reading about it on the 3 website. What made me go out and buy it was the fact that existing 3pay customers got it for £70 instead of £99. Since buying it the price has dropped to 50%. So i presume that would be about £50 now. Obviously this is the best choice if you dont want a landline in order to enjoy the full benefit of broadband. It's just as good as wifi, as you can move about freely. No need to be near any phone line as the signal works the ..." Read review
29.04.2008

Ciao members have rated this review on average: very helpful

'3' mobile 'broadband' = SLOWER than dial-up!

AdvantagesEasy to setup and use

DisadvantagesSimply the S L O W E S T system you will EVER use - AVOID!!

"I have been with 3 for my phone for over 3 years now and have few complants, other than the long delay before voicemail notifications come through. BUT Their 'mobile broadband' service is simple AWFUL! For £15/month you get a box containing a 'dongle' which you plug into a USB port on your PC. With a few minutes, the PC has recognised the new device and you are connected to 3 as your ISP and off you go - very simple, very easy, very quick. Unfortunately, ..." Read review
25.04.2008

Ciao members have rated this review on average: helpful

Community Level 1FredMckenna

FredMckenna

Don't sign up with 3 mobile

AdvantagesThe Nokia 6500 has camera, which is capable of taking photos.

Disadvantages3 mobile give poor service, & like to tie you to long contracts

"...YOUíR NOT WITH 3 MOBILE ! Please tell me your horror stories, .....hereís mine ! I have been paying between £15 & £40 a month, for over a year, for a phone with no signal, or service. I am e-mailing their customer service, almost daily, without satisfaction. When they do contact me, it is 4 days after their e-mail, saying the will phone me the same day ! If they canít get me, they leave a message on my T.MOBILE phone ( itís pay as u go....but ..." Read review
02.12.2009

Ciao members have rated this review on average: helpful

Community Level 1Raavish_x

Raavish_x

3 mobile

Advantageslots of free stuff on planet 3, "we pay", fast and easy internet

Disadvantagescannot top up for just 5 pounds

"well i personally think that 3 is a very good.. i've got a nokia 6680 and i can make the most of my phone with 3.. internet surfing is quick and easy..planet 3 is a great place to find all sort of stuffs for your mobile phone.. you can download music easily at affordable prices, watch clips, catch up with the latest news and gossips if you want to, etc.. and as well as subscribe to various services.. point to be noted is that browsing in planet 3 ..." Read review
19.04.2007

Ciao members have rated this review on average: helpful

Community Level 1jgurung

jgurung

A great choice

AdvantagesFriendly staff, good prices

DisadvantagesCoverage could be better, poor firmware with branded phones

"Overall Three is a very good service provider and I have had an excellent experience with them over the past 18 months. When my contract came to an end recently I chose to stay with Three, rather than switch to an alternative provider, and I was offered a wide range of phone and contract upgrades despite not being a 'brand new customer'. Signal coverage is not as widespread as Vodafone, for example, but perfectly adequate for normal daily use. Occasionally ..." Read review
13.02.2008

Ciao members have rated this review on average: helpful

Community Level 1Carrotts73

Carrotts73

3 Mobile, it's not so bad really!

Advantageseasy to use, mobile, can be fast

Disadvantagescan be slow!, software needed to connect

"I have been using the mf622 for about three months now, and it generally performs well. I took up threes offer of a modem with 3GB a month allowance, for half price as I already had a phone with them. It costs me £7.50 a month, and I pay £3 insurance. The insurance can be cancelled without affecting the deal apparently. I was also interested as I had moved into a new house, and BT wanted £130 to connect me up! I use the modem in a fixed location ..." Read review
20.07.2008

Ciao members have rated this review on average: helpful

Community Level 1neverby3mo...

neverby3mobilecontract

3 Mobile contract and customer services

AdvantagesNone

DisadvantagesWaste of time, money and space

"...thinking of signing up with 3 mobile then in my opinion that is the worst move your about to make. Why ??? I hear you say. Ok I will share my experience with you and then you can decide for yourself wheather to join them or NOT !! ... I am coming to the end of my 18 month contract with 3 (thankfully) and will not be rejoining them. I have had nothing but trouble with my phone, my signal and the customer service team. The signal has never increased ..." Read review
14.08.2009

Ciao members have rated this review on average: helpful

Community Level 1scoobyjones1

scoobyjones1

extortion from 3 mobile

Advantagesempties your bank account

Disadvantagescan cause heart attacks!!

"3 (three) mobile have charged me an exorbitant amount for going over the monthly 3GB limit.They mislead me instore by saying this was not possible, and the customer "help" is dreadful, both on the Indian no-help line and instore. I was notified (by being sent 50 messages all at once!!) 2 days after allegedly going over my limit, and later told they couldnt contact me sooner as I hadn't been online!Overall they charged me £39 for one month for allegedly ..." Read review
29.04.2008

Ciao members have rated this review on average: helpful

Community Level 1JONNYJOHNSON

Quick review of 3 Mobile

"I have been with 3 for nearly 3 years and recently contacted their HELPDESK as I was charged for downloads which I never recieved due to the connection failing. As any normal person would they'd try again which I did and again it didn't work so I just gave up trying. SUPRISINGLY WHEN MY BILL CAME I WAS CHARGED FOR THESE TWO DOWNLOADS. I called and was told because i didn't notify 3 within 24hrs of it happening i was not allowed a credit, but when i explained that my bill only came today they said the same thing (reading off her script). But like most of these call centres the conversation just goes around in circles...RECOMMEND NEVER TO USE 3 MOBILE..
07.01.2009

Ciao members have rated this review on average: helpful

Community Level 1masterm1nd

masterm1nd

3 Pay as you go broadband

AdvantagesNo long expensive contracts, no need for BT landline

Disadvantagesa £10 top up needs to be used within 30 days since topping up.

"...about the coverage of the 3 network after reading some terrable reviews but I found I got fast broadband everywhere I went. The installation is simple, there is no disks to load up, simply plus the usb stick into your pc, wait a couple of minutes and your away. I found that just browsing websites on this thing didn't use very much bandwidth either. I tested it on Paltalk which used around 40mb per hour. this isn't bad as £10 gets you 1000mb ..." Read review
15.03.2009

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Community Level 1traceylouise

Quick review of 3 Mobile

"Just took delivery of my Nokia E65 from 3, excellent funcations and easy to use, best of all I went for the x-series package, it was the free skype calls anywhere in the world that sold it
09.05.2007

Ciao members have rated this review on average: helpful



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