Advantages: customer service, covearage Disadvantages: video calling minutes
i am on 3 mobile for a year now as i took out a contract last year. It is very good network and i am on 300 mix and match with unlimited 3 to 3 calls. Also you can go on windows live messenger for free and you can go on planet 3 and check out news, weather forecast, usage and also download free videos on to your phone of your horoscope, gossip news etc. I previously was on tmobile pay as you go and 10 pound credit didnt last longer than a couple ... ...to network on a recommendation of my friend and since i have had no problems. the only downside is that when you take out a fairly new phone you have to pay voice calling minutes which is really annoying as i never do videocalls with anyone and knowing that i pay £2 extra for 18 weeks means that i throw £36 in to the bin ...
hunnybunny7 30.08.2009
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Ciao members have rated this review on average: somewhat helpful Review of 3 Mobile
Advantages: Pretty cheap for what you're getting. Disadvantages: Need to have a 3G phone before you can use the SIM, tech support can be difficult
...caught my eye was a 3 £15 deal. For the deal I got 300 any network minutes, 3000 texts and 2000 3 to 3 minutes as well as free Skype. Now I decided that I also needed the internet max package to allow me to go on Facebook and YouTube for when I had long train journeys which bumped the whole package up to £20. Not a bad deal, because if I'd gone with the PAYG option (which was seriously tempting) I'd have forked out that a month anyway. The thing ... ...HAS to be 3G as 3 don't allow 2G phones on their network and the SIM won't work) or a 3 phone. You do get a Pay As You Go SIM too, but thats not much use unless you either have another phone or someone who has a spare phone and wouldn't mind it being revived for you to call them. This is where the 2000 3 to 3 minutes come in because if you give it to someone who has an unlocked 3G phone then you can call them to your heart's content. I actually popped ...
ayanayuk 26.08.2009
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Ciao members have rated this review on average: very helpful Review of 3 Mobile
Advantages: None Disadvantages: Waste of time, money and space
...thinking of signing up with 3 mobile then in my opinion that is the worst move your about to make. Why ??? I hear you say. Ok I will share my experience with you and then you can decide for yourself wheather to join them or NOT !! ... I am coming to the end of my 18 month contract with 3 (thankfully) and will not be rejoining them. I have had nothing but trouble with my phone, my signal and the customer service team. The signal has never increased ... ...conversation... 3 tell me they are aware of this poor signal problem but have new technology that can rectify this !!! I asked why I couldn't have a piece of this new technology to resolve my troubles, and all I got was passed from pillar to post within the 3 customer service centre. The thing is nobody knew what I was talking about, apart from the guy that had obviously just lied to me !!! I have also been abused by a member of there customer service ...
neverby3mobilecontract 14.08.2009
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Ciao members have rated this review on average: helpful Review of 3 Mobile
Advantages: none! Disadvantages: to many to mention dont buy a contract with them!
...lie on the behalf of 3 whome have decided in there wisdome to not only stop me from doing so. they have also harrased me and tryed to push me into paying for the money. their customer service is about as good as an interigation center, you not only get put on hold and bullied you also get talked to as if you have about as much common sence as a plank of wood. to add to this desgrace on behalf of 3 they have also lied to me several times; including ... ...after posting a letter to 3 in april, this was sent recorded delivery and has been compleatly ignored. i have requested that all telephone conversations be investigated on my behalf and that i be aloud to hear what was said, however this has also been ignored. after contacting otelo on 01925430049 (for anyone who is intrested) i was told that 3 had been breakin the law in doing so know and now have 10 working days to repply (i will let you know how ...
jason.env.88 29.07.2009
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Ciao members have rated this review on average: somewhat helpful Review of 3 Mobile
Advantages: ive a phone that works Disadvantages: 3 network/3 customer services not knowing what other depts doing/inept staff/no cable/no stylus
well my 18month contract with 3 was coming to the end, and i stupidly left my mobile out in rain,,they dont like rain!
so i stupidly contacted 3 to get a new phone,and another 18month contract.
ive the 1100 talk n text,for £20 per month,which seems fair to me. they initially rang me 2 weeks before offering me a new phone and same 1100 units for £27 per month. i told them to forget it,,,,,,then after my phone packed in,i rang them,and a chap at ... ...all about??
ive been with 3 for 5 yrs now,and the reception has got better over the years,although worse where i live?
when i agreed to another 18 month contract,the 3 chap said i would get pc cable,stylus,protective cover and ear piece.
phone arrived in sealed box, inside which was a phone,battery and a charger.
oh! a free 3 pay as you go sim(to give to a friend along with my old phone!!!!).
so after not receiving stylus, cable etc, i rang ...
terrybiker 07.07.2009
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Ciao members have rated this review on average: somewhat helpful Review of 3 Mobile
Advantages: No long expensive contracts, no need for BT landline Disadvantages: a £10 top up needs to be used within 30 days since topping up.
...about the coverage of the 3 network after reading some terrable reviews but I found I got fast broadband everywhere I went.
The installation is simple, there is no disks to load up, simply plus the usb stick into your pc, wait a couple of minutes and your away. I found that just browsing websites on this thing didn't use very much bandwidth either. I tested it on Paltalk which used around 40mb per hour. this isn't bad as £10 gets you 1000mb (1gig).
... ...it drops to around 500kbps. This is a great way to get mobile broadband on the move, without signing up to long and expensive contracts. Also good for those who havent got or dont want the extra expense of a BT landline.
Well done 3 for a fantastic service. ...
masterm1nd 15.03.2009
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Ciao members have rated this review on average: helpful Review of 3 Mobile
Advantages: Was happy with coverage, never had nay problems using my phone. Disadvantages: Poor customer services, will not take no for an answer, very hard to get what you want.
...Last year my contract with 3 mobile was coming to an end after 18 months. I phoned customer services and my reason was to give them the 30 days notice required to cancel my contract. My decision to cancel my contract wasn?t due to bad reception or coverage, I was very happy with the service I had received whenever I used my phone. I basically wanted to get my monthly outgoings down to a minimum and then when I could afford it get myself a new contract ... ...the 7th January I phoned 3 customer services and asked to cancel the contract. I was asked for a reason, so I told them that I don?t need the number anymore and it was an unnecessary expense every month. I told the man on the other end of the phone that I had destroyed the sim card as I had no need for it. He then proceeded to offer to send me a new card; I declined and asked him again to cancel the contract. To cut a long story short I was offered ...
manimal 14.02.2009
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Ciao members have rated this review on average: very helpful Review of 3 Mobile
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I have been with 3 for nearly 3 years and recently contacted their HELPDESK as I was charged for downloads which I never recieved due to the connection failing. As any normal person would they'd try again which I did and again it didn't work so I just gave up trying. SUPRISINGLY WHEN MY BILL CAME I WAS CHARGED FOR THESE TWO DOWNLOADS. I called and was told because i didn't notify 3 within 24hrs of it happening i was not allowed a credit, but when i explained that my bill only came today they said the same thing (reading off her script). But like most of these call centres the conversation just goes around in circles...RECOMMEND NEVER TO USE 3 MOBILE.. ...
JONNYJOHNSON 07.01.2009
Ciao members have rated this review on average: helpful Review of 3 Mobile
I have had 3 Broadband for 6 months now on a 18 month contract, i work in electronics so have plenty of experience in this field, what needs to be put strait first is 3 Broadband is not no where near even at its best as fast as a land line Broadband, the only time you can use it is in the middle of the night when other user's have gone to bed, in the day or evening you can wait five minutes for a page to change, i have obviously contacted 3 Broadband ... ...to the so called 3 technical team in India making adjustments etc the situation is no better, so in the end decided to cancel this contract with full refund and cancellation of contract, still waiting to hear from 3, i have a 3 mobile contract which is suffer able 3 broadband stay away. ...
PB222 21.11.2008
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I have and use G3 mobile broadband, and it is the best choice I have made.
Receiving is not always strong but it connect me to braodband at all places all over the UK . ...
virtusfides 01.10.2008
Ciao members have rated this review on average: somewhat helpful Review of 3 Mobile
Advantages: easy to use, mobile, can be fast Disadvantages: can be slow!, software needed to connect
I have been using the mf622 for about three months now, and it generally performs well.
I took up threes offer of a modem with 3GB a month allowance, for half price as I already had a phone with them. It costs me £7.50 a month, and I pay £3 insurance. The insurance can be cancelled without affecting the deal apparently.
I was also interested as I had moved into a new house, and BT wanted £130 to connect me up!
I use the modem in a fixed location ... ...sounds daft, but it seems to get a better signal there. I have full reception, i.e. 5 bars. On a good day I get just over 1MB/s this is fast enough to watch the BBC iPlayer, YouTube and the like without interruptions. Sometimes, the connection speed drops, apparently when there are several other users all connected to the same mobile mast. This does not happen too often though.
I have yet to use it truly mobile, as my laptop has stopped working, ...
Carrotts73 20.07.2008 (19.07.2008)
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Ciao members have rated this review on average: helpful Review of 3 Mobile
Advantages: empties your bank account Disadvantages: can cause heart attacks!!
3 (three) mobile have charged me an exorbitant amount for going over the monthly 3GB limit.They mislead me instore by saying this was not possible, and the customer "help" is dreadful, both on the Indian no-help line and instore. I was notified (by being sent 50 messages all at once!!) 2 days after allegedly going over my limit, and later told they couldnt contact me sooner as I hadn't been online!Overall they charged me £39 for one month for allegedly ... ...Avoid if at all possible.Three 3 mobile internet is a disgraceful rip-off.If you go over by 1GB they will bill you £100 plus vat, so £117.50 for 1GB!!! How can this be legal, I think its fraud/extortion/a con-trick.What do you think? 4GB (one DVD) comes in at a bargain £470.00 !!!Some kind of regulation is urgently needed. ...
scoobyjones1 29.04.2008
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Ciao members have rated this review on average: helpful Review of 3 Mobile
Advantages: Use literally anywhere with a mobile phone signal. 98% coverage. Full On Regular Internet Access Disadvantages: Running out of credit, unused bandwidth does not rollover
...reading about it on the 3 website. What made me go out and buy it was the fact that existing 3pay customers got it for £70 instead of £99. Since buying it the price has dropped to 50%. So i presume that would be about £50 now. Obviously this is the best choice if you dont want a landline in order to enjoy the full benefit of broadband. It's just as good as wifi, as you can move about freely. No need to be near any phone line as the signal works the ... ...Cheshire. Im apparently in the 3 turbo network area which is meant to give you a connection rate of about 3.6mbps. Which is pretty good going. All the big websites which use a lot of bandwidth such as download.com and youtube work just as well as some of the adsl broadband providers. At the moment the mobile broadband craze is just kicking off so networks aren't too bad in capping your connection rate. Dunno how its gonna be in the future. I think ...
jmz1984 28.04.2008
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Ciao members have rated this review on average: very helpful Review of 3 Mobile
Advantages: Easy to setup and use Disadvantages: Simply the S L O W E S T system you will EVER use - AVOID!!
I have been with 3 for my phone for over 3 years now and have few complants, other than the long delay before voicemail notifications come through.
BUT
Their 'mobile broadband' service is simple AWFUL!
For £15/month you get a box containing a 'dongle' which you plug into a USB port on your PC. With a few minutes, the PC has recognised the new device and you are connected to 3 as your ISP and off you go - very simple, very easy, very quick.
Unfortunately, ... ...speeds, so DO NOT USE 3 - at least until they increase their network to teh point where 10x the current data stream is normal.
Truly, truly, a network and system to be avoided - at least at present.
Note - comments apply in the Shrewsbury area - reception quality varies greatly from 2-5 bars, and the speed IS faster whenShrewsbury school are on holiday (= no boys on the same mast!) BUT the rate is still on 25% of that advertised and most of the ...
happydadtoo 25.04.2008
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Ciao members have rated this review on average: helpful Review of 3 Mobile
Advantages: Friendly staff, good prices Disadvantages: Coverage could be better, poor firmware with branded phones
Overall Three is a very good service provider and I have had an excellent experience with them over the past 18 months. When my contract came to an end recently I chose to stay with Three, rather than switch to an alternative provider, and I was offered a wide range of phone and contract upgrades despite not being a 'brand new customer'. Signal coverage is not as widespread as Vodafone, for example, but perfectly adequate for normal daily use. Occasionally ... ...questions, and while the queue on their freephone number is sometimes a few minutes long the staff have always seemed friendly and ready to help.
For customers intending to buy a modern phone, it's a great plus that Three offers free Skype calls and MSN messages with its main packages. On the downside, some of the branded firmware packaged with phones is much worse than the original unbranded versions. ...
jgurung 12.02.2008
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Ciao members have rated this review on average: helpful Review of 3 Mobile
3 brings together video calling, video clips, location based services and amazing content to browse and download. 3 has great offers and a huge range of the 3G handsets. Visit the 3 Shop to find more info. on offers