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Reviews - 9flights.co.uk

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Not for me

Cheap price at first

More money later. And this fee. And that fee. And ...

Legitimate company but trying all kind of borderline scams on you. The low price is a bait. Once paid, you are hooked and they will not let you go without paying more for one thing or another. Do you have the strong nerve to bark back at their thug-alike bullies and do you need this added high...

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Not for me

“NEVER GO WITH 9 FLIGHTS”

published 27/10/2012

None

Poor customer service, charging for products they ...

I tried to book a flight with 9 flights - return London to new york. To begin with, my bank declined the transaction due to it being a large and unusual amount on my account. I called my bank who then authorised the payment and let it go through. I made the payment again and received an email...

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Not for me

“DO NOT USE - 9flights”

published 23/05/2012

NONE!

Worst travel company I have used

I had a flight booked with 9flights who then decided to cancel my booking hours before the flight for no appparant reason. This was not communicated to me in any way. When I questioned the customer services manager (after being on the phone for hours during the day when they told me they would...

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Not for me

“ABSOLUTELY TERRIBLE”

published 10/07/2013

NONE

They book the wrong flight for you that takes 16 h...

I rarely review any travel agents, but 9flights is terrible enough for me to do so. Here is my experience, I booked a 16 hours flight to Hong Kong via Zurich and I confirmed multiple times on the telephone. Somehow they booked a 32 hours flight to Hong Kong via Moscow instead! Not refundable. Now...

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Not for me

“DO. NOT. USE.”

published 24/07/2012

None.

Everything

Very rarely can I ever be bothered to sign up to a website and share my experience about a company. In this particular case my experience was bad enough that I felt compelled to do so... partly because I want to put a dent in 9flights well-being, but also to warn others. Today I tried booking...

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Not for me

None

Utterly awful in every respect

I've crossposted this everywhere in the hope it might just help someone! 9flights/Crystal Travel are not a nice company. I recently had to take them to court to recover money lost due to them changing my flights (booked five months previously) at the last minute. I gave them ample opportunity to...

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Excellent

“Very Professional”

published 19/11/2012

grateful services and professional people

no

I'm very impressed and grateful for the services and professional help offered by 9flights. I have booked 4 air tickets on line and I am very impressed by the prompt feedback received and professional conduct of the agent. In addition, I booked the Aeroflot airline in rush wihtout realizing the...

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Not for me

“ITS A SCAM! DO NOT USE THEM.”

published 23/12/2012

NONE!

rude, inefficient and irresponsible. BAD custoomme...

They booked the wrong flights for me in the first place. Instead of being apologetic about it they were REALLY rude to me. Not only that, they denied any responsibility and would just not agree to rebook me into the flight that i had originally booked even though I had payed a lot more money...

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Not for me

“online booking”

published 18/07/2012

no advantages

everything is a disadvantage

i booked my ticket to india online and by mistake i entered the wrong month. i was leaving and coming back the next day acc to my ticket when my return was to be the next month.i called up 9 flights first time and i was told that they cant do anything and i need to contact the air india office.i...

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Not for me

“FRAUDULENT”

published 04/07/2012

None.

You will not get your flight or money back

I started a Ciao account just so I could uncover the truth about this company. The good reviews you see below are written by 9flights themselves (evident also from the closeness in dates of each review... they obviously opened accounts just to write good reviews for themselves!) Although I myself...

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Excellent

Reliable, Inexpensive

Nothing

Hi 9flights.co.uk I am very glad to thank and compliment on your achievement. You are providing an excellent service especially handling the customers, instant response and providing cheap vacations. I am looking for my next vacation trip to use your service. Whoever is reading this review it is...

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Excellent

“professional agent”

published 13/03/2012

cheap flights, Reliable

nothing to be exacte

I would like to thank to 9flights.co.uk for providing cheap flights.I enjoyed my vacation last winter through you guys.It was the best experience my life. Accomplished only because of you.You guys rock. I will recommend you to all of my friends. And all the Visitors can make use of this expert...

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Super

“9flights reviews”

published 12/03/2012

Cheap flights, Expert travel agent

NO

Hi, I thought I would share this great review with all of you. I’m highlighting this review because I think it is a great example of the qualities that make up a good Travel Agent. We (my Family) had our vacation in Spain last month. I booked my tickets with 9flights.co.uk people. They provided a...

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Excellent

Good in Service and Cheap

No possible disadvatages

Hi 9flights.co.uk, I am very glad to thank and compliment on your achievement. You are providing an excellent service especially handling the customers, instant response and providing cheap vacations. I am looking for my next vacation trip to use your service. Whoever is reading this review it is...

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Excellent

“9flights”

published 12/03/2012

Cheap and Best Travel agents

No dis advantages

Hi, I was on my vacation in Mexico. One day I got a call from my manager in Jeddah, Saudi Arabia and I was noticed to report ASAP. I reached 9flights.co.uk people for an inquiry and then only I confirmed my immediate ticket to Jeddah. They are expert in service I would say. Reached office in time...

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