Rating Summary

1-15 of 18 reviews Show most helpful reviews first Newest first

 

Here is the reason to why the price is so cheap

AdvantagesCheap price at first

DisadvantagesMore money later. And this fee. And that fee. And more. And finally some more.

"Legitimate company but trying all kind of borderline scams on you. The low price is a bait. Once paid, you are hooked and they will not let you go without paying more for one thing or another. Do you have the strong nerve to bark back at their thug-alike bullies and do you need this added high stress? Think again before you pay their cheap price. There is a very good reason why they are so cheap. I made the mistake of buying 2 tickets with them. ..." Read review
03.12.2013

Ciao members have rated this review on average: helpful

DO. NOT. USE.

AdvantagesNone.

DisadvantagesEverything

"Very rarely can I ever be bothered to sign up to a website and share my experience about a company. In this particular case my experience was bad enough that I felt compelled to do so... partly because I want to put a dent in 9flights well-being, but also to warn others. Today I tried booking flights for two people. When I received confirmation of my payment via e-mail I noticed that both our middle name and last name were joined together, despite ..." Read review
24.07.2012

Ciao members have rated this review on average: helpful

DO NOT USE - 9flights

AdvantagesNONE!

DisadvantagesWorst travel company I have used

"I had a flight booked with 9flights who then decided to cancel my booking hours before the flight for no appparant reason. This was not communicated to me in any way. When I questioned the customer services manager (after being on the phone for hours during the day when they told me they would phone me back at all occasions) he told me that the airline had cancelled the flight even though I happened to be in the airport where the rest of the flight ..." Read review
23.05.2012

Ciao members have rated this review on average: helpful

NEVER GO WITH 9 FLIGHTS

AdvantagesNone

DisadvantagesPoor customer service, charging for products they have withdrawn

"I tried to book a flight with 9 flights - return London to new york. To begin with, my bank declined the transaction due to it being a large and unusual amount on my account. I called my bank who then authorised the payment and let it go through. I made the payment again and received an email from 9 flights saying that I would get my tickets in 24 hours. The tickets never arrived, so at the weekend, I logged into their website and found that they ..." Read review
27.10.2012

Ciao members have rated this review on average: helpful

ABSOLUTELY TERRIBLE

AdvantagesNONE

DisadvantagesThey book the wrong flight for you that takes 16 hours longer, for you to wait in Moscow airport!

"I rarely review any travel agents, but 9flights is terrible enough for me to do so. Here is my experience, I booked a 16 hours flight to Hong Kong via Zurich and I confirmed multiple times on the telephone. Somehow they booked a 32 hours flight to Hong Kong via Moscow instead! Not refundable. Now I have a rearrange my meeting just because of this crappy airline. Never ever book with them!! From my point of view all they want is my money and do not ..." Read review
10.07.2013

Ciao members have rated this review on average: helpful

ITS A SCAM! DO NOT USE THEM.

AdvantagesNONE!

Disadvantagesrude, inefficient and irresponsible. BAD custoommer service

"They booked the wrong flights for me in the first place. Instead of being apologetic about it they were REALLY rude to me. Not only that, they denied any responsibility and would just not agree to rebook me into the flight that i had originally booked even though I had payed a lot more money compared too the flights they gave me. I have been talking to them for the past one month but nothing has come off it. They keepp passing my call around the whole ..." Read review
23.12.2012

Ciao members have rated this review on average: somewhat helpful

Very Professional

Advantagesgrateful services and professional people

Disadvantagesno

"I'm very impressed and grateful for the services and professional help offered by 9flights. I have booked 4 air tickets on line and I am very impressed by the prompt feedback received and professional conduct of the agent. In addition, I booked the Aeroflot airline in rush wihtout realizing the flight will arrive destination at midnight. I express my concern to one of the agent to see if there is any other option availble. They provided me all alternative ..." Read review
19.11.2012

Ciao members have rated this review on average: somewhat helpful

9flight are a truly terrible organization

AdvantagesNone

DisadvantagesUtterly awful in every respect

"I've crossposted this everywhere in the hope it might just help someone! 9flights/Crystal Travel are not a nice company. I recently had to take them to court to recover money lost due to them changing my flights (booked five months previously) at the last minute. I gave them ample opportunity to remedy the problem but ended up having to book alternative return flights elsewhere. Dealing with their customer services is one of the most futile and ..." Read review
03.08.2013

Ciao members have rated this review on average: somewhat helpful

online booking

Advantagesno advantages

Disadvantageseverything is a disadvantage

"i booked my ticket to india online and by mistake i entered the wrong month. i was leaving and coming back the next day acc to my ticket when my return was to be the next month.i called up 9 flights first time and i was told that they cant do anything and i need to contact the air india office.i called up air india and they told me that the ticket is non utilised ticket and the agent will have to change the date on my ticket.i once again called up ..." Read review
18.07.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1Smithwarn

Smithwarn

professional agent

Advantagescheap flights, Reliable

Disadvantagesnothing to be exacte

"...would like to thank to 9flights.co.uk for providing cheap flights.I enjoyed my vacation last winter through you guys.It was the best experience my life. Accomplished only because of you.You guys rock. I will recommend you to all of my friends. And all the Visitors can make use of this expert travel agent of UK.They also provide Cheap Flights, cheap accommodation deals, cheap holiday deals and many in budget. Think before you ..." Read review
13.03.2012

Ciao members have rated this review on average: somewhat helpful

FRAUDULENT

AdvantagesNone.

DisadvantagesYou will not get your flight or money back

"I started a Ciao account just so I could uncover the truth about this company. The good reviews you see below are written by 9flights themselves (evident also from the closeness in dates of each review... they obviously opened accounts just to write good reviews for themselves!) Although I myself was not a victim, I had to ring the company several times on behalf of my friend since she is in Hong Kong after having to book with another company. They ..." Read review
04.07.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1ugatabecon

ugatabecon

Perfect Accommodation and service by 9flights

AdvantagesBest Services, Cheap Flights, Cheapest Flights, Cheapest Deals

DisadvantagesI don't know

"Hi all, 9flights are the reliable travel agent. I am writing this with my personal experience. I spent my last vacation in Europe. I traveled to their through these people. i booked my entire holiday package with them in cheap fares. I was worried about the accommodation, but it was a surprise they took me in one of the top hotels in Europe. Excellent services throughout the tour. I was delighted. Superb simply superb. It was a never forgetting Experience ..." Read review
13.03.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1kellyedwards

kellyedwards

Best in Industry: 9flights.co.uk

AdvantagesReliable, Inexpensive

DisadvantagesNothing

"Hi 9flights.co.uk I am very glad to thank and compliment on your achievement. You are providing an excellent service especially handling the customers, instant response and providing cheap vacations. I am looking for my next vacation trip to use your service. Whoever is reading this review it is completely recommended for all, Log on to their website www.9flights .co.uk and judge yourself. I have never seen a travel site that provides cheap air tickets ..." Read review
13.03.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1DaveHarper

DaveHarper

9flights

AdvantagesCheap and Best Travel agents

DisadvantagesNo dis advantages

"...to report ASAP. I reached 9flights.co.uk people for an inquiry and then only I confirmed my immediate ticket to Jeddah. They are expert in service I would say. Reached office in time. 9flights has gained proficiency in customer service. Now you can reliably book your air tickets with us. We became expert travel agent in UK. Now, the tickets we book are ATOL protected means you can book your last minute flights and also in case you can postpone ..." Read review
12.03.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1jackelvis

jackelvis

Thanks to all the people Associated with 9flights.co.uk.

AdvantagesGood in Service and Cheap

DisadvantagesNo possible disadvatages

"Hi 9flights.co.uk, I am very glad to thank and compliment on your achievement. You are providing an excellent service especially handling the customers, instant response and providing cheap vacations. I am looking for my next vacation trip to use your service. Whoever is reading this review it is completely recommended for all, Log on to their website www.9flights .co.uk and judge yourself.9flights.co.uk is completely ..." Read review
14.03.2012

Ciao members have rated this review on average: somewhat helpful



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