AA

...rang and I had the AA European Breakdown Assistance number in Germany! Honda Chiswick earned themselves a LOT of loyalty bonus points that evening! As a compete aside here, a spot of "gallows humour" you could say, the salesman had originally called to enthusiastically offer me a test drive in the newly launched Honda Civic, he had just been issued with a new diesel demonstrator. It doesn't sound as funny now, as it did to me there and then in my ...
...from a different operator at AA European HQ in Germany to say that yes, indeed my car could be transported home under the Hondacare Guarantee, the service being entirely handled and administered by the AA in Germany. He told me that his name was Oscar and gave me a case reference number, also that he would be in touch to make further arrangements once they had decided how best to arrange transportation of the car. Either it would be put on a trailer ...

RICHADA 29.01.2006 · Read full review
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Review of AA

..., the services of the AA . We had been on our way to Portsmouth Passenger Ferry Terminal for our pre booked trip across the Channel to Caen on one of our regular visits to our house in Western Brittany . We were trundling along the A34 in our Ford van , making good time , and looking forward to our trip , when there was a sudden loud bang . The passenger side of the vehicle dropped and my husband lost all control of the vehicle as it slewed sideways ...
...his phone to call the AA . I explained to the operator that I had no phone and was using someone else's , and she took my details including make and model of the vehicle , registration number and its physical condition . I told her it wasn't driveable as the wheel was broken and jammed sideways , and she said we would need a large recovery vehicle and a heavy duty jack to load the van onto it to get us home . Then she asked our location , but as ...

Janej47 30.01.2006 · Read full review
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Review of AA

The AA pride themselves on being the UK's "number one breakdown provider". They provide a 24 hour recovery service for their members and there are different levels of cover available. Another claim made by the AA is that they "fix more breakdowns by the roadside than anyone else". I have never bothered with breakdown cover until I moved back home from university with the intention of commuting each day. I realised that if I were to break down on ...
...find the best deal. The AA always have some online offer which gives you a discount and they were certainly one of the best offers I could find. However, the moment that made me decide on the AA was actually when I experienced them with a friend. We had been in town shopping and went to get back in the car only to find that her clutch had died. Being a member, she rang the AA and explained the problem. They seemed good on the phone only asking for ...

ilusvm 17.11.2008 · Read full review
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Review of AA

...Centrica Group has bought the AA exactly 3 years ago I have not noticed any change in handling of customer breakdown calls and patrol operation. Past Breakdowns I have been a member of the AA breakdown service for a few years now under the AA’s most basic policy with joint cover for 2 people living at the same address. During my time as a member, we have called out the AA on several occasions for breakdowns ranging from a puncture, blown ...
...the time taken for the AA to reach us after the making the call was approximately 30 - 40 minutes and we have been satisfied with the service received. Although our policy is the most basic one known as ‘Roadside’, which is only meant to transport you to the nearest garage within 10 miles but on 2 occasions previously we had broken down more than 10 miles from home. The last time was on the A50 Stoke at about 9.30p.m. and we were towed ...

Connoisseur_Haggler 08.07.2002 (23.09.2002) · Read full review
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Review of AA

...review. I have had AA membership since before I could drive actually. This is because I actually worked for the AA for 5.5 years, between 1987 and 1993. I worked in the Insurance division, but I did get free AA membership, despite the fact that I came under their employ one month before I passed my driving test in 1987. Since I left the AA I have had almost continuous membership cover, initially through a new Rover which I bought in 1994, but I ...
...brake problem. Ringing the AA in an emergency is easy. It is a free-phone number 0800 887766. There is a simple automate message up front, asking to confirm that it is breakdown services you require. I was immediately transferred to an operator. As is always the case, when you need it, I did not have my membership card with me. The reason was because I had done an on line insurance quotation for hubby's motor insurance two days ago, and required ...

helencbradshaw 08.04.2003 (23.05.2003) · Read full review
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Review of AA

...The AA. The AA are now so much more than just a breakdown company, the range of products they offer is vast. They now offer breakdown cover, car, home and travel insurance, loans, a hotel booking service, information service, a wide range of books and travel guides and a brand new and used car buying service, as well as having bought all of the Halford?s service centres and rebranded them all under The AA name. Now that they are owned by Centrica, ...
...have needed to call the AA out 3 times, and they have always arrived promptly, and repaired my fault, which ranged from cracked radiator to a binded break The patrols are always friendly, and they have chatted with my wife and I and made us feel very reassured. I would never change companies, because they have been so impressive. I have also now taken out their new Parts and Labour product for only £48. If I breakdown and I need to be taken to a ...

nicanddarrell 30.11.2002 · Read full review
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Review of AA

...man hopped out of the AA truck, (obviously after stopping it) and after a brief explanation as to my idiocies, he grabbed this huge……. (hehehehe… for the ruder readers, insert pun here) … metal contraption which was not unlike a giant metal brief case with jump leads on it. I thought that we might have problems starting the car as it was parked quite tightly between two others and you would have needed rather a long set of ...
...Cover with the AA starts from just £40, so even if we didn’t have this free cover I would definitely join. They have four main types of cover package. OPTION 100 Roadside cover – simply that as long as you are at least a quarter of a mile away from your home they’ll come out and sort your car out. Fix it or take it to the nearest garage or to your home. Single £40 Joint £58 Family £96 OPTION 200 Roadside & Relay. You get everything ...

Fishbulb 05.09.2002 · Read full review
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Review of AA

...a complete breakdown if The AA had not been so helpful. I received my AA breakdown cover free when I purchased my car, and to be honest never really thought anything of it, just another thing to renew in a years time! However recently it has proved to be worth its weight in gold. I currently hold the Option 100 membership, which basically provides me and my wife with roadside assistance a quarter of a mile or more away from my home address. And ...
...on three occasions where the AA where called out to assist me. And it was a pretty basic faults namely a battery, which pretty much had it. And as usual it is one of those things which are on the to do list but way down that list. The three times I called the AA I was pleasantly surprised by their customer service teams on the phone. At 6am/4am in the morning they where very polite and more than willing to help me with any query I had and most importantly ...

WillKnn 06.03.2001 · Read full review
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Review of AA

...an hour after breaking down, AA man Mr Garratt joined us to see if he could fix our car and get us back on our way back up to sunny Newcastle. This is where the AA really impressed me, by ringing they technical department for possible causes to the problem before pulling the engine to bits. A few simple checks did not cure the problem, so he started logical steps to try and bring life to my engine. Again a number of times he managed to get the engine ...
...repairs are carried out by AA patrol or an approved garage agent. This add on is available for cars under 100000 miles or under 10 years old. Conclusion +++++++++++ I am trying to replace my current car and will make sure it comes with Vauxhall assistance or AA cover again. Some times it is worth paying the extra for the top service as it can make an ackward situation so much easier. I am so glad we had this cover today as the fault is not going ...

bazza1603 09.10.2002 (11.10.2002) · Read full review
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Review of AA

...been a member of the AA for a few years now and up till 2000 I didn’t have to use it much! But from 2000 till the beginning of 2001 was a bad year for me as I broke down about 4 times! Talk about bad luck! Anyway the breakdown cover I have is the Option 200 ROADSIDE + RELAY cover which is jointly used by my brother which means a joint cost of £106 for a year. This covers me for any roadside assistance and in the case of the AA man not being ...
...have an idea what the AA Breakdown service is all about and what the service offers, so I wont bore you with the details but I would like to share an experience with you which might make you think carefully about joining the AA. I’ve never ever felt dissatisfied with the service that AA provided; in previous years it had helped me out when my cars went dead on me and they really provided an efficient and friendly service. Yes, they could be ...

rayliu 14.11.2001 · Read full review
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Review of AA

...5 months, total cost £120. AA offered me 1 payment of £91. However I favoured the AA as my Dad has been a member of the AA for 20 years. To celebrate this fact what does the AA give him? A free years membership? Huge discounts? A free gift even? Well kind of, he got a car sticker!! Wooooooooooo!! Anyway as a member he could introduce me and we get a free gift each, a choice of travel rug or first aid kit or flask type gifts. So I call the AA to ask ...
...told if I want my Dad to introduce me then it will cost £120 not the £91 quoted previously. When I said that therefore the free gifts would cost me £29 and therefore they should not really be called free, the operator said that this offer could not be used in conjunction with any other offer. IE We don't care we've had your Dad's money for the last 20 years and he's remained loyal you're getting nothing, thanks for calling! The other thing was I ...

sallyjbooth 21.09.2001 · Read full review
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Review of AA

...in my purse for my AA card. After a rather poor experience with the RAC two years back, I had switched to the AA not expecting much better but feeling smug that I had taken my business away from a company who had displeased me. Saturday was the first time I'd had to call the AA since joining, and I did so with a certain amount of trepidation. THE PHONE CALL My call was answered within about 4 seconds by someone very polite, very professional and ...
...from someone else from the AA asking if I was okay and informing me that they still aimed to reach me before the hour was up. After another 20 minutes I got a text reiterating that they should reach me within the next 15 minutes. Ten minutes later the AA man himself called to say he was one junction away from me and should get to me in about ten minutes as traffic was slow. Ten minutes later he arrived, smiling and calm. THE OUTCOME My gearbox ...

sandrabarber 28.05.2003 · Read full review
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Review of AA

...been a member of the AA for about 12 years now, and I have found them to be a very good organisation. They are reliable, efficient and willing to please. The longest I have ever had to wait is about an hour and a half, but when you phone up they usually give you a pretty good idea of how long you have to wait. If you can describe the fault then so much the better. My husband and I have Option 300, Home Start, Relay and Roadside. Which means you are ...
...brothers suggested I join the AA since the journey is long and one day something was bound to happen, so join I did. In fact, the AA helped me twice on that route, once when I had too much oil in the car and the police made me come off the motorway, and secondly when it broke down when I was travelling with some friends. The first time the AA fixed the problem, draining the oil from the engine, the second time the clutch had gone, so since I had ...

CarolB 18.07.2003 · Read full review
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Review of AA

I have had full AA cover for 7 years now - All provided free with company cars. During this time I have called the AA out 3 times and the service has varied in quality considerably. On the first occasion the clutch packed in on an old shape Rover 400. I phoned the AA and gave them my exact location. They advised a waiting time of approx. 1 hour. After three quarters of an hour they rang back to say they couldn't get a patrol to me and would send ...
...took three hours for the AA to sort out the hire car (mainly because I had no voucher from the patrol man. It took 3 phone calls for them to understand that having this voucher was impossible because I hadn't been attended by a patrol man. On the second occasion my Vauxhall Vectra wouldn't start. Initially the AA sent out a garage again. He was not able to fix the car and thought it was the immobilisor. He arranged for the AA to relay me to Bristol ...

rlmjam 15.07.2001 · Read full review
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Review of AA

...bad), so i did. The AA and RAC were the 2 frontrunners. Both offering a very similar range of packages. But as i use Quidco cashback site, the AA cashback was higher, and so i went to look into them at greater detail. I did this all online as i am a bit of WWW addict and so all this was down over the AA.com website. The website is very user friendly and so i was off and running straight away. Some sites you can be looking about for 10-20 minutes ...
...and conditions booklet, and the AA handbook. A well presented package which supplies everything you need to know straight-off. The total cost of my package was around £114 and i managed to get £50 cashback from Quidco. Overall i found the whole transaction and purchase very user friendly and found their communication to be very helpful and informative. I would seriously recommend this service to anyone looking for breakdown cover, especially if getting ...

asillars 29.09.2009 · Read full review
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Review of AA