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Home > Household Appliances > Tea & Coffee > Espresso Machines > AEG-Electrolux Espresso Machines > AEG-Electrolux PE 9038M

User Reviews

for AEG-Electrolux PE 9038M

Rating Summary based on 4 reviews

  • 5 Stars
    		0
  • 4 Stars
    		0
  • 3 Stars
    		0
  • 2 Stars
    		0
  • 1 Star
    		4

Detailed rating

  • Cleaning & Maintenance
  • Durability
  • Ease of use
  • Performance
  • Safety
  		• 3.0
  		• 1.0
  		• 3.0
  		• 1.0
  		• 3.0
Previous page Next page Page 1 of 1 | 1 to 4 out of 4 Review(s)
  • 20 of 21 Ciao users found the following review helpful
    1 Star Quick review of AEG-Electrolux COMPETENCE PE 9038 by garyaxe 08/12/2008
    I have had 2 replacement machines and am currently awaitng a third. None worked for more than a few months.The service department said these machines are notoriously unreliable.The new machine I am now awaiting is apparently a new model but is not in stock! My problem is that it is built in and I have a big gap where the machine should be. I will exchange the machine for a micro-wave if possible. I would not recommend anybody to buy this machine.
  • 22 of 24 Ciao users found the following review helpful
    1 Star Quick review of AEG-Electrolux COMPETENCE PE 9038 by pklaczew 19/11/2008
    It worked only for 4 months before breaking down. AEG service didn't manage to repair it. They didn't manage to get the parts :(. Moreover they don't have more machines of this type in stock so they offered to give the money back. Problem is: it's built-in equipment. They should replace it. How come they don't have more in stock - several shops offer it online! So now I have to take it back from my kitchen myself and send it to the shop where I had bought it :((((. It's not what you're expecting for such "exclusive" product.
  • 3 of 4 Ciao users found the following review helpful
    Picture of Gavinola

    Gavinola

    1 Star Avoid at all costs 12/07/2007
    User doesn't recommend the product

    Advantages Advantages Beautiful

    Disadvantages Disadvantages Doesn't work; AEG customer services very poor

    Beautiful bit of kit that doesn't work! Problems are : 1. Bad design. Either that or it's broken (AEG now taken it back) 2. AEG customer services inability / unwillingness to do anything! It may be the design at fault. A microscopically small pellet of coffee is used. Around 25% of expected volume on a decent machine. The real problem is AEG customer services. Sent an engineer, who DIDN'T ACTUALLY TRY IT OUT just supposedly diagnosed a problem and carted it off. Waited and waited x weeks, x months for non-available part. Got fed up, demanded a replacement. No problem they said. Since when ... more
  • 0 of 4 Ciao users found the following review helpful
    Picture of CraigNoble999

    CraigNoble999

    1 Star AEG PE9038M : DON'T TOUCH IT WITH A BARGE POLE ! 27/06/2009
    User doesn't recommend the product

    Advantages Advantages None come to mind

    Disadvantages Disadvantages A £650 coffee machine that doesn't make coffee

    I regret not taking heed of the advice given on this site before I purchased this machine, so I urge you to learn from my mistake - DO NOT BUY THIS AEG COFFEE MACHINE. After 18 months of ownership I would say that I have had 13 months of functioning coffee machine. The rest of the time it lies dormant waiting to be fixed or replaced. I've had 2 machines now and the 2nd one has just broken, so its clear the issue is a fundamental design flaw. No matter how many times its repaired it will ultimately fail. So, I am in the process of trying to persuade AEG to give me my money back so I can go and ... more
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