AOL Broadband

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1-15 of 88 reviews of AOL Broadband sort by Usefulness | Product rating | Date

 

AOL – A Grand Brand In Broadband Land

Advantages: Fast Internet access, Use the telephone and Internet at the same time.
Disadvantages: None as yet

...made. I have been with AOL for about five years now and the thought of changing ISP and the mammoth chore of telling everybody I have a new email address was really not an option. Also I have been fairly pleased with my time at AOL, of course there have been problems but I am sure most people have the occasional glitch with their ISP. So an upgrade from my AOL dial up account was my choice and I set about putting my thought into action two weeks ...
...the standard dial up rate. AOL have also just launched a double fast 1MB broadband service that is twenty times faster than dial up access and twice as fast as normal broadband access, this costs £34.99 a month but as I am just learning to walk rather than run in the broadband arena I see no need to strap on roller skates as well. It is worth saying that all of the equipment in the AOL broadband pack, such as modem and filters, is completely free; ...

stuleg 07.01.2004 · Read full review
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American Only Line Not for use in Great Britain

Advantages: You can blag a couple of months free
Disadvantages: Very Bad customer service

...connected to the net. Using AOL dial up through a 52k modem, wow! Can anyone remember them? How technology has changed, pretty much everyone is on Broadband these days. So when I got my new place and started surfing I thought I would use AOL online because I was use to it. That and the other reason that my dad got a £50 voucher for a friend or Family member joining. I got a few beers out of it so everyone was a winner. So at the beginning it all ...
...explain now. This is when AOL started to go tits up. Well firstly once I Installed AOL the first time, I browsed around the internet for a bit, you know as you do. But then wanted to go on MSN, now previously I already had MSN from My dads dial up so wanted to speak to few mates on it. Well good luck trying to get MSN to work with AOL Broadband. What a nightmare. This was the first of many times I had to contact AOL Customer services. But to be ...

BloodySpike 15.03.2007 · Read full review
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AOL Broadband: Hot or Not?

Advantages: great broadband, no usage limitations
Disadvantages: browser is poor

...to a broadband company like AOL is a big decision for a person to make, and really it is not worth paying the extra money for something you are not going to use. But for me upgrading from AOL dialup to AOL broadband was brilliant, I got faster connection for uploading and downloading large files and Broadband makes pages load, as if you were just opening them from your PC. AOL is not just about the connection, it is about all the other things that ...
...Lets start at the beginning, AOL is really user friendly and installation is really very quick and easy, it tells you what is happening at every step so you can understand without the use of technical jargon what is going on! NOTE: AOL have to get your line configured for Broadband with BT, the customer service with AOL is great and they are very efficient in getting you phone line ready for Broadband Speed ************* My connection speed is ...

cybersplat 17.06.2004 · Read full review
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Broadband is the way to go!

Advantages: fast stable connection, free customer services
Disadvantages: not much

We have had AOL broadband now for just over a year and despite an initail problem with them over them charging me for 2 modems I am pretty impressed. 512k broadband costs £27.99 a month but if for any reason you have to use dial up you are charged on pay as you go at about 2p a minute. Another option is to have Broadband plus which costs £34.99 a month you still get unlimited dial up as well, useful if you use a computer away from home a lot. There ...
...all with the connection. With AOL you get 7 screenames and e mail accounts. Each sreename can be customised to the settings appropriate for the user ie adults, older teens, young teens and children. Depending on what setting each screename is set to you can make sure that only sites suitable for the age group can be viewed. You can also set time limits on sessions. Included on the new AOL 9 you also get spam filtering where any spam mail goes straight ...

tarara 14.04.2004 · Read full review
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AOL Broadband (GOLD)

Advantages: Fast - Reliable - Easy to Install - unlimited downloads
Disadvantages: Bit Costly ..... tied to AOL for a minimum of 12 months

I have been using AOL ever since I bought my first desk top PC approximately 2 years ago. I started off with dial up which at the time cost £5.99 for unlimited use & I have to say I was quite impressed with the speed of the web browsing...until of course, it came to downloading software or music.... another downside was the fact that I couldn't use the telephone to receive or make those all important phone calls (such as Richard & Judy's you play ...
...stores & picked up an AOL SILVER Broadband Kit - this included all relevant cables, the DSL Modem & 3 Filters plus an easy instruction guide & of course an installation CD-Rom with appropriate drivers....the only downside, having bought the box was that you had to ring AOL to activate & prep your telephone number in order to receive Broadband which took several weeks...so it was back to dial-up in the mean time. Having got the all clear that Broadband ...

DazzaN73 08.07.2006 · Read full review
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AOL Used to be Good - not now

Advantages: Good when it works
Disadvantages: Terrible since Carphone Warehouse has taken over

AOL used to be the best provider of broadband internet there ever was. Having been with them for many years and experiencing no problems, I was stolen away by cheaper broadband with another provider, Virgin. After a year of torture I was glad to return to trusty AOL. Or so I thought!. I took a years contract with AOL thinking phew a relaible service is what i am in for, but I couldn't have been more wrong. Admittedly in the first 6 months, everything ...
...Then, it happened. AOL UK (now owned by Carphone Warehouse) decided to move us from the AOL server to their own and that's when it all went to pot. Literally from receipt of the update they sent in January of this year (2008) I have consistently lost connection, my 2mb speed, previously constant, was now running at 1mb or less and my connection, when I could get on, would hang on blank pages. I of course used AOL live interactive help, but kept ...

883girl 30.03.2008 · Read full review
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AOL Broadband Platinum

Advantages: Value For Money
Disadvantages: None

I have been a AOL customer for a few years and have mostly been happy with the service and value for money that they have always brough me although I have had a few problems here or there with them just like most AOL users but over AOL have been a very reliable internet service provider for me. However, I have only just signed up to AOL Broadband Platinum (1MB) after being with another Broadband servive provider who made my life a living hell what ...
...I turned to ole faithful AOL to check out the prices of their broadband connection and availability within my area and luckily for me they were able to supply me with Broadband in my area even though their prices "may have" been pretty expensive I thought from previous experience that it would be worth it. So, I cancelled my previous provider which took over 6 weeks due to the fact they have a month notice policy even though my 12 month contract ...

Andyxx 28.09.2004 · Read full review
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AOL? Try a real ISP

Advantages: Well priced, easy to configure accounts for family
Disadvantages: Misleading advertising, awful customers support, bad connection

...the internet near it's birth, AOL dial-up, and all was rosy. A few technical issues later, all was not so rosy. I got a tad sick of calling up tech support across the entire world every time something went wrong, not least the AOL support ideology. If a customer has a problem, let people halfway across the world read out pre-written solutions that probably won't work, and then cut them off. Finally, after about 10 phonecalls, you reached nirvana. ...
...purchasing an 'always-on broadband connection' AOL doesn't actually connect you until you sign in through their ridiculous, resource hogging AOL browser. I told them that broadband wasn't meant to be like that, and contacted AOL to get the information so I could set up a spare router I had and get it working properly. Talk about blood out of a stone. I almost resorted to it. They refuse to give you the details point blank. And the reason for this ...

snootyjim 15.04.2007 · Read full review
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AOL - Broadband at your fingertips

Advantages: Ease of installation - Free Speed upgrades periodically
Disadvantages: Not the cheapest ISP around, Browser is resource intensive

...have been a member of AOL for three years now, in all that time I have had very little int he way of problems with AOL. I now have 1MB Broadband, soon to be upgraded for FREE to 2MB to compete with the BT Upgrade already impending. I do not however use the AOL Browser. I will however detail the good points about AOL and its service and then tell you why I do not use all they offer. The AOL package you recieve consists of an ASDL (Asynchronous Digital ...
...initialise the installation of the AOL Browser, Broadband Checkup, and various other utilities designed to aid your online experience. The setup program detects your modem and leads you through the steps required to set up your master screenname and get online. All this happens through a very well-designed interface, excellent and easy to understand, especially for beginners. THE BROADBAND EXPERIENCE Broadband is like a one way street. Once you ...

alanrodmell 11.04.2005 (22.09.2005) · Read full review
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AOL - Excellent Sales - Terrible Customer Service

Advantages: Easy Installation
Disadvantages: Customer Service

We have been customer of AOL for a few years. We purchased a new computer which ran on Windows Vista, the original router supplied by AOL wasn't compatable with Vista. My family were interested in getting a wireless router for our house and noted that AOL were offering them free to new customers, we also noted that another ISP were offering wireless routers to new customers. We called AOL and asked if it would be possible to get a wireless router ...
...we decided to cancel our AOL account and transfer to another ISP that were cheaper and offered a free wireless router. When we tried to cancel we were passed to AOL's customer retention department. We were immediately offered a free router as well as a new package which included free phone calls. Unfortunately we accepted. 2 weeks on and no router received (in fact no router was never despatched) after multiple phonecalls and no help from AOL at ...

marklgz 20.08.2008 · Read full review
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Reliable Speed, Very Good Servies, Thumbs up to AOL Broadband

Advantages: Fast, Reliable, Good Support., Fab Software
Disadvantages: Glitches During Switchover, No More Unlimited Bandwidth

...review and indepth review of AOL broadband using the LLU and Broadband Max System. I am extremely Happy with the service and this is to show what you should expect if you were to take out Internet acess with them. INTRODUCTION I am a regular user of the internet with heavy downloads often run for a large amount of the time showing i have a large bandwidth requirement. AOL first caught my attention when it was advertised with the free laptop deal. ...
...take out my service with AOL as i was now becoming impatient with Speed of my aging desktop computer. THE EQUIPMENT I simply ordered my broadband over my old internet connection. After several attempts (due to Dial-up Drop-outs) i got through the order process which was plain and simple. Completed within three minutes and recieved a letter a few day later to say when to be expecting my router and when my DSL would be connected. After 5 days i recieved ...

mattspectek 10.10.2009 · Read full review
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AOL Broadband Platinum

Advantages: Very Good Customers Service
Disadvantages: None

I have been a AOL customer for a few years and have mostly been happy with the service and value for money that they have always brough me although I have had a few problems here or there with them just like most AOL users but over AOL have been a very reliable internet service provider for me. However, I have only just signed up to AOL Broadband Platinum (1MB) after being with another Broadband servive provider who made my life a living hell what ...
...I turned to ole faithful AOL to check out the prices of their broadband connection and availability within my area and luckily for me they were able to supply me with Broadband in my area even though their prices "may have" been pretty expensive I thought from previous experience that it would be worth it. So, I cancelled my previous provider which took over 6 weeks due to the fact they have a month notice policy even though my 12 month contract ...

Andyx 20.06.2004 (21.06.2004) · Read full review
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America Online is everywhere

Advantages: Talk and download unlimited
Disadvantages: Techincal support

Having been with AOL for 4 yrs now. And not had a lot of problems until recently when I could get a signal to my ADSL modem. Rang Customer services which then put me in touch with Tehcinal support and spent over 3hrs talking to them. They had me uninstalling and reinstalling software, still no luck they tested phone line and said fault on line. I thought wot ever they blagging as they cant help me with this problem. So with no internet told them ...
...months and I also have AOL Talk Unlimited which was £5.49 per month but you did not pay for calls except international,mobile and 0870 numbers. Due to the problem of the internet they gave this to me free for lifetime. So even though I have had a problem they were very happy to compensate me for my loyalty to them. Aol I have found to be a decent ISP so ok everyone has there problems but I have not changed supplier since leaving NTL which was a serious ...

redrag 13.05.2008 · Read full review
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hold on to your hat

Advantages: very fast dowloads
Disadvantages: none apart from modem cost

What is AOL broadband? Downloading mp3 music files in 2 or 3 minutes,Downloading movies in a day or 2 rather than weeks and web pages loading up in a flash for starters! I had been using AOL's standard 'unlimited' internet access for over a year and was quite satisfied with this until I saw an advert for the broadband package claiming to be up to ten times faster than a standard dial up connection.There was also an offer of one month free worth ...
...Getting on to broadband through AOL could not be easier. The first thing you have to do is check that the service is available in your area,you can do this on the AOL website by entering your phone number and area code. If it is available then you can apply online to join up,you will recieve an email confirming whether or not your application has been accepted (subject to AOL checking your line with BT). If you are accepted and you go through ...

welshlad33 07.02.2003 · Read full review
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A company with contempt for it's customers

Advantages: Free modem, easy to set up, fast and reliable connection
Disadvantages: AOL's browser, appalling customer service

I migrated to AOL from the awful Toucan, thinking I was doing a good thing. It didn't get off to a great start, as they put my order through but forgot to send me the wireless modem, which was part of the package. Not too much of a problem, as I had the USB modem which I'd used with Toucan, but annoying none-the-less. After a 30-minute call to their 8p a minute 'customer care' line, I finally managed to get them to order my modem. I joined as ...
...socket, rather than being an AOL issue. However, AOL's browser is a pain in the neck. It's a real resource hog, so if you have an old or low-spec PC, AOL's browser will cripple it. Thankfully, you can use other browsers, such as Internet Explorer, Opera or Firefox if you want to (all of which are quicker and easier to use than AOL's browser). Also, AOL supply certain security software. Great you may think, I know I did. So I downloaded and installed ...

kevhamster 25.10.2007 · Read full review
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