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User Reviews

for ASDA Mobile PAYG

Rating Summary based on 9 reviews

  • 5 Stars
    4
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Star
    4

Detailed rating

  • Accuracy of Charges
  • Customer service quality
  • Customer service waiting times
  • Line Quality
  • Range of services (call waiting, etc)
  • 3.2
  • 3.0
  • 3.6
  • 4.6
  • 3.1

Review attribute filters

Previous page Next page Page 1 of 1 | 1 to 9 out of 9 Review(s)
  • 32 of 32 Ciao users found the following review helpful
    Picture of nickbrown60

    Level 6 nickbrown60

    Member since 06/02/2009

    Reviews written: 102

    User recommends the product

    Advantages Advantages Great Prices, Great Coverage, Fantastic Sevice,

    Disadvantages Disadvantages International Calls can be expensive!

    Hello everyone and welcome to this review! I recently switched from the T-mobile to the Asda Mobile network due to the poor service I was receiving from T-mobile. Also finding that I was spending over £100 a month!! I thought of all the lovely products I could go out and buy to review here on Ciao and decided.. Something must be done about it I was on a search for a new network until I went to buy some bananas. Network information? ****************** One day I was in Asda looking for bananas when I saw this new network being advertised. This was around 7 months ago when the network was first ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of zahravius

    zahravius

    User recommends the product

    Advantages Advantages Really cheap tariff, Great customer service

    Disadvantages Disadvantages None but probably not cheapest if you need a gazillion minutes and texts

    I recently switched to ASDA Mobile Pay-As-You-Go after spending a hellish 18 months on a contract with O2. I have never been a heavy user of my mobile but I was tempted into the contract by a shiny new phone at Phones4u - my mistake I admit that. Why did I choose ASDA Mobile? The main reason was the price. 16p for the first 3 minutes each day then 8p 10p for the first 3 texts per day then 5p a text And this applies to any network or landline. It's really good value for someone like me. I might not use my phone everyday and only send a few text messages most of the time, but occasionally I do ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of Helenconrad

    Helenconrad

    User doesn't recommend the product

    Advantages Advantages Looked good on sales pitch, but soon exposed as false claims and lies

    Disadvantages Disadvantages Asda Lies. Phones network locked (website says they are not). Uncompetitive see GiffGaff, Tesco, 3

    Asda Mobile lie. "All ASDA phones come unlocked, so if you ever change to another network you won't need to worry about getting your phone unlocked." http://www.asdamobile.com/help/faqs.html (13th March 2011) In reality the phone is locked, I found this out after believing the sales pitch when they decided they didn't want my custom and 2.5% of other Asda Mobile customer. Asda Mobile offered a tariff, launched 6th September 2010 called "Unlimited", we all know that the word unlimited does not mean unlimited when it come to mobile networks but Asda decide to use it to describe the 2000 min / ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of deputydawg

    deputydawg

    User recommends the product

    Advantages Advantages Strong network, all low prices, low, low Internet pricing

    Disadvantages Disadvantages If you have a thing about the ASDA name...

    ASDA mobile is definitely now my top recommendation for pay as you go. Four reasons. First, it sits on the Vodafone network, which where I live and travel seems to be the best signal. Second, it's good value across the board with no dodges. 8p calls and 4p texts with no commitment. If you like spending £15 every month you can do a bit better, but if like me you sometimes use the phone a lot and sometimes a little, this is truly great value. Third, for the first time ever it makes sense to use the Internet. Data charges are 20p per MB at time of writing - Tesco is twenty times more, 400p per MB ... more
  • 1 of 5 Ciao users found the following review helpful
    Picture of samela

    samela

    User recommends the product

    Advantages Advantages Cheap calls and texts

    Disadvantages Disadvantages None

    As I use my phone mainly for texting and only make a few calls I was impressed with the charges on Asda mobile PAYG - 8p a minute to any network, mobile or landline, anytime and 4p for texts. It's the best deal out. It was easy to get started. I bought a sim for 48p put it into my own phone and off I went - I could have kept my original number but I decided to make it even easier for myself so I changed ny number and simply sent a text to everyone with my new number - at 4p a text it wasn't an expensive way of doing it. Asda uses the vodafone network so coverage is excellent - in fact I get ... more
  • 0 of 3 Ciao users found the following review helpful
    Picture of dave99588

    dave99588

    User doesn't recommend the product

    Advantages Advantages Polite customer service

    Disadvantages Disadvantages Customer service can't help

    Switched to Asda after being with O2 haveing been tempted by their very good rates, but that's where the fun ended. Port took 2 days to go through so no service. Have ongoing problems with voicemail - can't get messages. Have called more than 10 times but still can't get a fix. An email I sent was ignored even though their system replied. Seems like it may to be too good to be true, these cheap rates. Where is the service? On a plus point the coverage is good but that is because they use Vodafone network. Probably ok if you want to just buy a SIM and get on with it but couldn't recommend ... more
  • 0 of 4 Ciao users found the following review helpful
    Picture of kev19687607

    Level 2 kev19687607

    Member since 06/06/2004

    Reviews written: 14

    User doesn't recommend the product

    Advantages Advantages No need to put my phone on silent

    Disadvantages Disadvantages Does'nt work

    Try porting your number across to Asda and be prepared to be unable to make or receive calls for 48 hours plus. Customer service promise to call you back with updates - but never do. Asda blame it on 'a technical fault' and 'it has the utmost priority'. Allegedly Vodaphone technicians are working on it. I think that if Vodaphone was working on it, then it would have been resolved a lot quicker - unless they are giving it 'Asda priority' i.e. cheap and crap. So I ask for a PAC code so I can go back to Orange, but apparently that's not possible either because their system is down. Funny how it ... more
  • 0 of 3 Ciao users found the following review helpful
    Picture of SteveJ2010

    SteveJ2010

    User doesn't recommend the product

    Advantages Advantages Was Good

    Disadvantages Disadvantages Now Expensive. Bad Customer Service

    This was a good deal, and I had been happy with Asda Mobile until this month where they have decided to no longer support the tariff. In pervious contracts when networks have changed tariffs they have allways run the original deals for existing customers but don't allow new users to sign up... This has been the case ever since my first mobile phone back in the days of "one2one" the London network that offered free calls to 0171 and 0181 (London 0207 and 0208 landlines). But Asda have decided to simply stop the tariff that they sold you the phone with yet not provide a viable alternative. My ... more
  • 0 of 4 Ciao users found the following review helpful
    Picture of Kelvinl

    Kelvinl

    User recommends the product

    Advantages Advantages The cheapest I can find, unlimited mobile internet and txts with 250 minutes for £10.

    Disadvantages Disadvantages You need your own phone.

    ASDA offer a great package with cheap calls and texts, but I think I've actually found a cheaper pay as you go deal. The calls are still 8p and texts 4p, but MMS is 9p cheaper and you get Unlimited mobile internet usage with no Fair usage Policy, so you don't get charged all those extra 20p per MB. You also get unlimited texts, with free same network calls for 3 months every time you top-up with £10. So each month now my bill is only £10, which gives me 250 minutes, unlimited texts and unlimited mobile internet, and of course free same network calls. Light mobile users also have the option of ... more
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