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Home > Finance > Banking & Personal Finance > Accounts > Abbey Accounts

User Reviews

for Abbey Accounts

Rating Summary based on 19 reviews

  • 5 Stars
    		9
  • 4 Stars
    		4
  • 3 Stars
    		1
  • 2 Stars
    		1
  • 1 Star
    		4

Detailed rating

  • Competitiveness of charges/rates
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  • Online - Investment tracking
  		• 4.6
  		• 3.8
  		• 3.8
  		• 3.0
  		• 1.8

Review attribute filters

Previous page Next page Page 1 of 2 | 1 to 10 out of 19 Review(s)
  • 86 of 86 Ciao users found the following review helpful
    Picture of Collingwood21

    Collingwood21

    1 Star Shabby National 04/05/2007
    User doesn't recommend the product

    Advantages Advantages A good rate of interest was offered

    Disadvantages Disadvantages Poor call centre, Poor customer service, Staff misled me, Failed to open my account correctly

    Last summer, I graduated from university and began my first “proper” job. Having been brought up to have a savings habit (something that I had been unable to continue with consistently during my student years), one of the first things I wanted to do with my new income was to get saving again and build up a little bit of financial security. Now, there are many different savings options out there to choose from and the choice can be quite bewildering, so I had a careful think about what exactly I needed from my new savings account. I decided on the following guidelines: 1) I needed to get back ... more
  • 65 of 65 Ciao users found the following review helpful
    Picture of Protagonist

    Protagonist

    5 Stars Student Account at Abbey National 31/08/2003
    User recommends the product

    Advantages Advantages Convenient, safe, friendly service

    Disadvantages Disadvantages Not featured in majority of campus bank units

    Students, I’m sure you’re aware, are fraught with money trouble. What with extortionate tuition fees and living costs to pay, not to mention the weekly dilemma involved in deciding whether to buy that textbook or a round of drinks, students need a stage for their financial drama complete with suitable props and cast to help make it a smoother performance all round. There are a variety of student bank accounts tempting you with cheap gifts, cash, or even inflatable chairs! But air-filled furniture isn’t going to pay the bills now, is it? This is why you need a dependable and ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of fish02

    fish02

    5 Stars Free Direct Business Banking 01/10/2003
    User recommends the product

    Advantages Advantages Free, efficient, reliable, time saving

    Disadvantages Disadvantages All done remotely - you don't see a face

    There is a growing trend for people to start their own small business working from home. I took this step in December 2002 and registered as a Sole Trader being part time self employed on top of my normal employment. Like anyone in this situation, I needed to decide on the best way to deal with my finances and took the choice to keep things clear and simple with a separate business account. I have had a personal account with Abbey National for several years with no complaints and decided to see what they were able to offer. I was pleasantly surprised to discover that they were able to offer me ... more
  • 30 of 32 Ciao users found the following review helpful
    Picture of LYZZCHARLIE

    LYZZCHARLIE

    4 Stars Things Are Looking UP 03/08/2001
    User recommends the product

    Advantages Advantages Internet and Telphone banking services

    Disadvantages Disadvantages Not enough information given when opening an account

    I have had a current account with the Abbey National for three years. This is called The Abbey National Bank Account. There is a cheque book available with this account but you dont have to take it if you dont want. There are three different types of card that go along with this account. 1. The multi-function card, this acts as a cash machine card, a cheque card and a debit card. 2. The Electron card, this is basically a cash machine card, but some of the big shops accept it. The advantage of this card is that you cannot overdraw your account using it, which you can with the Multi-function ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of GermanGuy

    GermanGuy

    5 Stars Small business services 24/01/2003
    User recommends the product

    Advantages Advantages Free UK business Banking

    Disadvantages Disadvantages Restricted usage of account

    As a small business owner I used to bank with one of the major high street banks in the past. But they just got way to expensive. Along came Abbey National with their small business banking option. I read about it in a magazine and was keen to get the details onto my desk asap. A quick check on their website led me to their customer service contact and I called them. Extremely helpful and very willing to answer questions and lead me through the details of the account. Based on that I signed up with them, almost on the spot. Not 10 days later I was up and running with them. Now you want to know ... more
  • 17 of 18 Ciao users found the following review helpful
    Picture of lizbizi

    lizbizi

    1 Star Because lifes difficult enough they say......... 02/02/2001
    User doesn't recommend the product

    Advantages Advantages None that are obvious except for those with bad credit history who just need a basic account that they can't get elsewhere.

    Disadvantages Disadvantages High fee's for all transactions,low availability of locations that accept the debit card,rules change without notice

    Another whinge about abbey naff i am afraid.Continuing from nmforste with whom i have share the same gripes with abbey's instant plus and more. The account is a card based account that gives you an electron card to rely on for all your banking etc,except there are very few places that accepts this sort of debit card,hence you need to find the cashpoint owned by the abbey naff to get some money,DON'T use anyone elses cashmachine to withdraw funds or you could get charged up to £6.50 like i did when i used a machine outside my local Barclays.This fee was charged by Abbey NOT Barclays.They also ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of STUARTSTIRLING

    STUARTSTIRLING

    5 Stars Abbey National Bank Account 20/01/2003
    User recommends the product

    Advantages Advantages Friendly advise

    Disadvantages Disadvantages none to speek of

    I have been with the Abbey for several years. Most of the money I have with them is tied up in long term investments. However, I decided to try their Banking vacilities. There were three reasons for this:- 1. Their local branch, Barkingside, is open all day on a Saturday. This is very inportant to me since my other account is held at Barclays, who in their wisdowm, decided to close many of their branches on a Saturday. If you work all week and cannot pay cheques in coveniently at your local Barclays, then pay them in at the Abbey. 2. Their currant account pays a very high rate of interest ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of RAF_Reviewer

    RAF_Reviewer

    4 Stars Nearly a Perfect Abbey 25/05/2005
    User recommends the product

    Advantages Advantages Excellent online banking

    Disadvantages Disadvantages No paying in books and poor in branch service

    As i stated in another review (Of Natwest Bank) I switched my personal banking to the Abbey in protest against the quality of services offered by the other bank. I have to say that the Abbey have been a huge improvement over my previous experience however there is still room for improvement. With the Abbey, I hold a standard current account (called the abbey account) which offers me exactly the same services as the Natwests Premier current account did, but without the the monthly fee which i had been paying. I have a superb overdraft facility, with no arrangement fee and a very low level of ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of swindellsk

    swindellsk

    5 Stars Abbey National current account 13/11/2002
    User recommends the product

    Advantages Advantages Willing to listen. Good rates of interest on current account

    Disadvantages Disadvantages none

    I opened my first account at Abbey National 6 years ago. Because I was not paid directly into the bank I found that the services I could have were limited. When I changed my job and my salary was paid into my account I was able to take advantage of more services, such as an overdraft facility and cheque book. I have since then opened both an ISA and Esaver accounts. Over the years a couple of mistakes have been made by the bank but I find that having spoke to them on the phone the problems have been sorted out very quickly with no further incidents. I use the oneline services mostly and apart ... more
  • 15 of 15 Ciao users found the following review helpful
    Picture of Jennie-Jenn

    Jennie-Jenn

    5 Stars There's not reason not to have an abbey account 31/07/2004
    User recommends the product

    Advantages Advantages Helpful and friendly staff, easy to use

    Disadvantages Disadvantages Sometimes you have to pester them but only a little

    Building societies often offer quite good rates of interest and so my mum applied for a loan from Abbey but was reefused as she didn't have an account with them. "some people have held accounts with us since they were children" and so she decided that a saver account was well worth having. Thanks for the vote of confidence she obviously anticipates I'll be needing loans. She opened an action saver account for me with the Abbey National. A small paying in book and a high interest rate. Over the years my savings grew. When I was seven I became in charge of my own money, my mum had previously ... more
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