Advantages: A good rate of interest was offered Disadvantages: Poor call centre, Poor customer service, Staff misled me, Failed to open my account correctly
...very well indeed: Abbey’s (nee Abbey National) Fixed Rate Monthly Saver. The account was described thus: “Fixed Rate Monthly Saver (Issue 6) offers you a really high 7% AER for a minimum of 12 months as long as you pay in between £20 and £250 a month by standing order and don't make any withdrawals”. So I got my automatic monthly payments, I got a competitive interest rate (considering the Bank of England rate at that point was just 4.5%), and my ... ...with some other similar products. Abbey also state that paying in more than the maximum £250 per month results in you getting 0.1% paid on the whole balance for the remainder of the term, although I didn’t think that it was likely to happen to me!
Having made my decision, I investigated ways to apply for this new account. Unfortunately, applying online isn’t an option, as Abbey need to see proof of your identity before they will open the account ...
Collingwood21 04.05.2007
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Ciao members have rated this review on average: very helpful Review of Abbey Accounts
Advantages: Convenient, safe, friendly service Disadvantages: Not featured in majority of campus bank units
...And hey, I’ve found one! Abbey National may not be the most popular choice amongst students, and there are some disadvantages, mainly branch accessibility, but I’ve found that my peace of mind where money is concerned is invaluable at this stressful period in my life. ACCOUNT BASICS
A Student Account can be opened any time once you know you’re going to university. I applied in the summer before I went to uni, even before I’d ... ...shop around. I chose the Abbey because I already had a savers account with them, and didn’t look anywhere else. While I have no regrets, I would stress it’s an important decision and everybody’s needs are different.)
When you apply, you will be asked to provide some means of identification to prove your name and address. A passport or driver’s licence is enough to prove you are who you say you are, but you will also need ...
Protagonist 31.08.2003 (05.09.2003)
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Ciao members have rated this review on average: very helpful Review of Abbey Accounts
Advantages: Free, efficient, reliable, time saving Disadvantages: All done remotely - you don't see a face
...had a personal account with Abbey National for several years with no complaints and decided to see what they were able to offer.
I was pleasantly surprised to discover that they were able to offer me totally FREE business banking (within certain clearly defined transaction limits) with their direct business banking service. The transaction limits on a monthly basis are:-
Deposits: 10
Cheques deposited: 50
Cash deposited: £2,500
Automated BACS ... ...If your needs are more complex, from others I know they are still able to deal with it all, including Fixed Rate Charity Bonds for registered charities. What’s more, they were voted best company bank account provider for 2002 by Business Moneyfacts.
Well done Abbey National Business! ...
fish02 01.10.2003 (02.10.2003)
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Ciao members have rated this review on average: very helpful Review of Abbey Accounts
Advantages: Internet and Telphone banking services Disadvantages: Not enough information given when opening an account
...a current account with the Abbey National for three years. This is called The Abbey National Bank Account. There is a cheque book available with this account but you dont have to take it if you dont want. There are three different types of card that go along with this account.
1. The multi-function card, this acts as a cash machine card, a cheque card and a debit card.
2. The Electron card, this is basically a cash machine card, but some of the ... ...found the advisors in the Abbey National very willing to discuss my banking needs, and act upon them if it was within their power. There are products other than the standard current account available within this bank.
The Instant Plus Account
--------------------------
This is a card based account, giving you access to your money through the many cash machines all over the world. The card you get in an Electron Card, which is accepted in most ...
LYZZCHARLIE 03.08.2001
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Ciao members have rated this review on average: very helpful Review of Abbey Accounts
Advantages: Free UK business Banking Disadvantages: Restricted usage of account
...expensive. Along came Abbey National with their small business banking option. I read about it in a magazine and was keen to get the details onto my desk asap. A quick check on their website led me to their customer service contact and I called them.
Extremely helpful and very willing to answer questions and lead me through the details of the account.
Based on that I signed up with them, almost on the spot. Not 10 days later I was up and running ... ...get, don't you...?
Here's an overview of the small business account:
The account is a so called card cash account, which means that all transactions, such as pay-ins and withdrawals are made by using their machines for pay-ins and any Link machine in the UK for withdrawals.
I have a cheque book in my business name, freepost envelopes for correspondence with the bank as well as a great stylish folder to keep all my statements in as well as the ...
GermanGuy 24.01.2003
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Ciao members have rated this review on average: very helpful Review of Abbey Accounts
Advantages: None that are obvious except for those with bad credit history who just need a basic account that they can't get elsewhere. Disadvantages: High fee's for all transactions,low availability of locations that accept the debit card,rules change without notice
Another whinge about abbey naff i am afraid.Continuing from nmforste with whom i have share the same gripes with abbey's instant plus and more.
The account is a card based account that gives you an electron card to rely on for all your banking etc,except there are very few places that accepts this sort of debit card,hence you need to find the cashpoint owned by the abbey naff to get some money,DON'T use anyone elses cashmachine to withdraw funds ... ...Barclays.This fee was charged by Abbey NOT Barclays.They also charge you for making transactions across the counter!!!Now i am fine with depositing cheques into a cash machine but,sometimes i need to put in cash quickly to cover a direct debit due AND if i put it the machine it WILL NOT hit my account for approx 3 days.
And the new fee for being overdrawn is totally different{i add i never recieved notice of the change either},it used be the case ...
lizbizi 02.02.2001
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Ciao members have rated this review on average: very helpful Review of Abbey Accounts
Advantages: Friendly advise Disadvantages: none to speek of
I have been with the Abbey for several years. Most of the money I have with them is tied up in long term investments.
However, I decided to try their Banking vacilities. There were three reasons for this:-
1. Their local branch, Barkingside, is open all day on a Saturday. This is very inportant to me since my other account is held at Barclays, who in their wisdowm, decided to close many of their branches on a Saturday.
If you work all week and ... ...better control.
Get the Abbey habit...and get a better rate of interest and financial help. I sound like one of their salesmen, but they have been more helpful to me and offer great services.
A final note....Their credit card is 0% APR, so if you have a Barclaycard get it transfered to the Abbey. ...
STUARTSTIRLING 20.01.2003
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Ciao members have rated this review on average: helpful Review of Abbey Accounts
Advantages: Excellent online banking Disadvantages: No paying in books and poor in branch service
...my personal banking to the Abbey in protest against the quality of services offered by the other bank. I have to say that the Abbey have been a huge improvement over my previous experience however there is still room for improvement.
With the Abbey, I hold a standard current account (called the abbey account) which offers me exactly the same services as the Natwests Premier current account did, but without the the monthly fee which i had been paying. ... ...for day to day banking this really isn't a problem. So i would deffinately recommend the Abbey over the natwest, but not if you like to do your banking over the counter. If, like me you prefer to use online banking then it is certainly worth your while. ...
RAF_Reviewer 25.05.2005
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Ciao members have rated this review on average: helpful Review of Abbey Accounts
Advantages: Willing to listen. Good rates of interest on current account Disadvantages: none
...opened my first account at Abbey National 6 years ago. Because I was not paid directly into the bank I found that the services I could have were limited.
When I changed my job and my salary was paid into my account I was able to take advantage of more services, such as an overdraft facility and cheque book. I have since then opened both an ISA and Esaver accounts. Over the years a couple of mistakes have been made by the bank but I find that having ... ...pretty good compared to some other banks.
I can only advise any one opening an account with Abbey National to read the small print so there will be no nasty suprises. The only charges I pay are interest charges if I use my overdraft. ...
swindellsk 13.11.2002
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Ciao members have rated this review on average: helpful Review of Abbey Accounts
Advantages: Helpful and friendly staff, easy to use Disadvantages: Sometimes you have to pester them but only a little
...applied for a loan from Abbey but was reefused as she didn't have an account with them. "some people have held accounts with us since they were children" and so she decided that a saver account was well worth having. Thanks for the vote of confidence she obviously anticipates I'll be needing loans. She opened an action saver account for me with the Abbey National. A small paying in book and a high interest rate. Over the years my savings grew. When ... ...year and as a student Abbey will offer me an overdraft with no interest when I go into the red.
So far I have had nothing but generousity and helpfulness from Abbey. I have changed accounts many times and never incurred a cost for doing so. I do not pay any bank charges but I do recieve very good interest rates. I recieve monthly statements of everything that went into and out of my account. And now I can check my balance and all my transactions ...
Jennie-Jenn 31.07.2004 (01.09.2004)
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Ciao members have rated this review on average: helpful Review of Abbey Accounts
Advantages: Very helpful, Good for people on benefits Disadvantages: None
...was until we came across Abbey as they like to be called now, we made an appoinment to see an advisor and took in our benefit books and passports as ID it took about 20 minutes and we had a basic account with this you can have benefits paid in, you can pay cheques in, in fact you can treat it like any normal account, even had Direct Debits paid out of it, the only down side is no cheque book you an only use the hole in the wall machines and you cannot ... ...it helps people on benefits to budget.
You get a statement every month, and you can access your account on the net as well, you can make payments over the net and by phone.
Since we have been with them we have not had one problem in fact I cannot priaise them enough, as when we have had a problem eg. our benefit payments being late they have paid our DD's and not charged us for it even though sometimes it has been over our limit, as I said erlier ...
adele240859 09.01.2005
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Ciao members have rated this review on average: helpful Review of Abbey Accounts
Advantages: Very friendly buliding society and great website Disadvantages: non yet
...I have been an Abbey National Customer of the Harrogate Branch for the last 20 years.
My experiences of Abbey National have all been very good.
I have held tax exempt savings with them since 1996 when I signed up for a TESSA of which I saved up to nearly £9000 over 5 years.
They have always been more than happy to offer good, sensible and honest advice on all there products what account was best for me to invest my TESSA capital and all the interest ... ...and Tessa only ISA's at Abbey National offer 3.55% gross on balances of £6000- £8999 and 4% for balances above £12000 when you consider other savings accounts pay scarcely 1% in general.
For the reasons above I recommend TOISA's for people who still have maturing TESSA's and Cash ISA's for the TESSA's interest too.
I would also recommend the e-saver account of which I also signed up to last week which offers 3.88% interest inc 0.35% bonus for all ...
Jeser 31.07.2003 (01.08.2003)
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Advantages: Apparently none as it is more difficult to get the card. Disadvantages: A big hype so not worth going for.
...we got an account with Abbey National that promised to be an account to allow you to get a current account despite having bad credit. In the recent nine months we have had nothing but headaches from the same account where we are being charged £30 even if you are only a penny overdrawn. The bank did not warn us that they brought this in, they just suddenly changed their policy. Before the change you could go overdrawn on the bank account to a value ...
nmforste 26.12.2000
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Abbey National UN Current Account
I've been with Abbey for a year or so and had no problems until this week when my Abbey card failed to register both in one of abbeys own cash machines and while I was trying to pay for my shopping ( i had to ring my mum to bail me out because i couldn't pay for it!) Obviously I was worried that my money had gone or my account was closed so I went into the Abbey the next day, and was surprised at how common this ...
x-sarah-x 26.11.2007
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Ciao members have rated this review on average: helpful Review of Abbey Accounts
Advantages: £40 free, £1000-£2000 interst free overdraft Disadvantages: some banks give a higher overdraft
I've just opened a student account with them (as nationwide, who I normally bank with dont offer one) and so far I'm impressed.
The account was opened quickly, and they gave me £40 as a free gift (there was a choice, but the £40 was by far the best in my opinion). They also offer a £1000-£2000 interest free over-draft. I know this isn't as much as some other banks, but I really don't want to get 'that much' into debt.... especially as I'm going ...
geserve 04.08.2001
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Ciao members have rated this review on average: helpful Review of Abbey Accounts