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Home > Finance > Services > Property & Real Estate > Removal & Storage > Allied Pickfords

User Reviews

for Allied Pickfords

Rating Summary based on 21 reviews

  • 5 Stars
    		1
  • 4 Stars
    		0
  • 3 Stars
    		0
  • 2 Stars
    		1
  • 1 Star
    		19

Detailed rating

  • Care taken with possessions
  • Competitiveness of charges
  • Service efficiency
  • Value for money
  		• 1.2
  		• 1.9
  		• 1.4
  		• 1.2

Review attribute filters

Previous page Next page Page 1 of 3 | 1 to 10 out of 21 Review(s)
  • 5 of 5 Ciao users found the following review helpful
    Picture of unspecific

    unspecific

    1 Star More like "the careless movers" Review with images 14/03/2011
    User doesn't recommend the product

    Advantages Advantages Were willing to negotiate on price.

    Disadvantages Disadvantages Office staff untrained & unhelpful. Packing staff slow & incompetent. Zero customer service.

    I used Allied Pickfords to move from Bristol, UK, to Adelaide, Australia. Pick-up was October 29th 2010 and delivery was early February 2011 (over a month late). I got 5 quotes for the move. Pickfords were the second-dearest (John Masons/Wridgways being the dearest). I searched for online reviews of all 5 companies before deciding - John Masons/Wridgways were the only company to get only good reviews (that I could find). Unfortunately I had a fixed moving allowance (paid for by my new employer) and they were just too expensive. They did offer to reduce the price by a small amount, but it was ... more
  • 24 of 24 Ciao users found the following review helpful
    Picture of moaning1

    moaning1

    1 Star Not a pleasant experience whatsoever! 01/01/2005
    User doesn't recommend the product

    Advantages Advantages The so called #1 mover in the UK

    Disadvantages Disadvantages Doesn't live up to expectations

    Take care before you move home Today is Christmas Day 2004 and it should have been a special day in our new home but thanks to Pickfords it is the worst ever hence the fact I am sitting here typing this page at 1.30pm instead of enjoying our day. On 12th November 2004 we moved just 2 miles using Pickfords. When we last moved home back in 1990 we used a cheap local firm, incidentally their service was great and faultless. But 14 years later having collected a lot of valuables we decided to use the best movers in the country. I had already begun to have my doubts when it took several weeks to ... more
  • 20 of 20 Ciao users found the following review helpful
    Picture of synctime

    synctime

    1 Star Allied Pickfords - the careless movers 15/06/2004
    User doesn't recommend the product

    Advantages Advantages Same company at both ends

    Disadvantages Disadvantages Large organisation - chaotic

    I used Allied Pickfords to move my houshold belongings from Australia to the UK. The price quoted by Pickfords Australia was not the cheapest, but I choosed them because they would be the same company at both ends, and I thought Pickfords are 'careful movers'. (I had a quotation from an Australian company for less money, and for a full container.) After my belongings were taken away in Australia, I had a call from the salesmen for more money, because the volume was more than he estimated. He told me that if I don't pay, then the excess boxes would be returned to me. Hence, I had no choice but ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of California76

    California76

    1 Star Do not use Allied Pickford 19/11/2007
    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Competence of people that pack your goods is abysmal

    My husband & I have just moved from Australia to the U.S & used Allied Pickford. We had just been married six months prior & had substantial delicate wedding gifts. We chose Allied even though it was more expensive as we wrongly believed they would be the most capable in moving our things. We couldn't have been more wrong. The way they packed our items was shocking, to the point, where the Allied unpackers in the U.S asked us whether we had our packed the things ourselves because they had never seen items packed so terribly. We had a very expensive fine bone china dinner set which they put in ... more
  • 11 of 11 Ciao users found the following review helpful
    Picture of surfer-bob

    surfer-bob

    1 Star The worst removalists in the world! 01/03/2007
    User doesn't recommend the product

    Advantages Advantages Absolutely none

    Disadvantages Disadvantages Breakages, losses, damage to house and no customer support,

    I have moved from Australia to the UK and back, within Sydney three times and from Sydney to Melbourne - all with companies, such as Grace Removals, which were great. Unfortunately we chose to move from Melbourne to Sydney with Allied Pickfords Australia and it has been a decision for which I have consdierable regret. It all started so well. Their sales rep was good at her job and even though they were slightly more expensive than another quote we decided to put our trust in them. From this point if went downhill. I was amazed at the lack of respect their "packers" had with our personal ... more
  • 31 of 32 Ciao users found the following review helpful
    5 Stars Quick review of Allied Pickfords by dollie2008 12/09/2008
    I moved overseas with Pickfords from Edinburgh to USA, the move was perfect from start to finish, it was a company relocation and we had to have 3 quotes the representative who visited with us was a fountain of knowledge, we chose not based on cost but service, the move coordinator in the office was first class, she spent time explaining the paperwork, insurance and destination services then when we arrived in the US we were contacted by Allied again and all explained, they cleared our goods at customs and delivered everything intact. I could not rate them any higher - ... more
  • 6 of 7 Ciao users found the following review helpful
    Picture of Ludwig44

    Ludwig44

    1 Star Pickfords move - but not always to your new address 15/03/2010
    User doesn't recommend the product

    Advantages Advantages Easy to find in the phone book

    Disadvantages Disadvantages Every aspect of their service judjing by our experience

    Like many we chose Pickfords for our move from Scotland to southern England via storage based on reputation and the assurances of their rep. We knew it would not be easy but little did we know how much stress, heartbreak and anger it would generate. Briefly, the all-container pack we paid for didn't happen and on day 2, despite our protests, our belongings were loose packed into the van to be packed into containers at the depot! When our belongings arrived at our new house we began to see just how bad a job they had done. The careful wrapping when we were around changed to things just being ... more
  • 7 of 8 Ciao users found the following review helpful
    Picture of jasonford

    Level 2 jasonford

    Member since 21/12/2008

    Reviews written: 17

    1 Star Pickfords? The very worst moving experience ever! 21/12/2008
    User doesn't recommend the product

    Advantages Advantages none

    Disadvantages Disadvantages numerous

    I used Pickfords to move house in March 2008. The four-man team that appeared looked and behaved like a crowd of ruffians. Although I'd booked the packing service they did not bubble-wrap everything, which resulted in minor damage to several items. When I arrived in the new house I discovered that a valuable item had been damaged in several places and I reported this to Pickfords. Later that day a neighbour who had seen the item concerned being moved out of the old house told me that the Pickfords team had moved it with no packing and had left it lying against a brick wall. In my neighbour's ... more
  • 8 of 10 Ciao users found the following review helpful
    Picture of joonas

    joonas

    1 Star Pickfords to be avoided at all cost 12/08/2007
    User doesn't recommend the product

    Advantages Advantages Nice website and advertisements

    Disadvantages Disadvantages Temperamental packers, very expensive and unreliable

    I recently moved to Finland from the UK. After having been given a low price and assurance that care would be taken with our musical instruments we accepted Pickfords quote. On the day the instruments were all left unwrapped and put loose into wardrobe boxes with sports equipment. Once things were removed and in their warehouse, the price increased by 50%, then lowered at great lost to them (I was told), only to be finally increased again as they had forgotten to add VAT. The packers were ill prepared, aggressive and bad tempered, reducing my wife several times to tears. The boxes were left ... more
  • 4 of 7 Ciao users found the following review helpful
    Picture of loz8899

    loz8899

    1 Star Worst moving experience and service we've ever had! 20/07/2011

    Advantages Advantages very few

    Disadvantages Disadvantages damaged furniture, they (effectively) stole our money (i.e. no refund for terrible service)

    We had previously used Allied Pickfords over the past 25 years for about 5 moves across three continents. Very happy until our most recent move In July 2011, in Perth Australia. It is hard to write this review without getting emotional or rude but I can say that it was one of the worst experiences we've ever had. In very brief, just a few of the issues we had: they were late, they didn't have enough people for the job, the truck was too small for the job. When we complained about this to the manager (by phone) we were promised that more people would be sent but no one was sent. The people who ... more
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