Anglian Windows

Anglian Windows are a part of Anglian Home Improvements and should be avoided at all costs. As they are running another aggressive TV advertising campaign I thought that I should record my experiences of this dreadful company. Before I moved I needed to tidy up the old house which involved replacing the soffets and fascias in UPVC. I stupidly asked them to call and quote a price. They sent round a pimply faced youth in a badly fitting suit who ...
...and insisted on going through the full presentation, as taught to him at the National Annoying Salesmen's Academy, despite being asked not to. After two long tedious hours of verbal diarrhoea he finally came up with a price. When I came round I asked him if he was joking. "No problem, if you sign up for our finance deal and pay £x per month for five years you'lll find it a lot more affordable" A quick tappity tap on my calculator told me that my ...

JeffFromPoole 04.02.2008 · Read full review
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Review of Anglian Windows

I had contacted Anglian windows in late 2000 for a quote. This was the start of the problems with them! I had made it very clear to him that the windows were an integral part of the structure of my property (being timber framed back and front) and that they would need to be strengthened to support both the upper and the roof. I was told this would not be a problem and they would be able to deal with this. Their rep spent three hours giving me the ...
...house I contacted Anglian windows head office several times and complained eventually they sent out a surveyor to look at the job and see what if any thing they needed to do to put it Wright. Their surveyor looked at the house and said that this is a common problem with this type of property and it was down to the way the house was constructed and went away leaving me feeling very foolish. However I have recently put my house up for sale and the ...

kennyboy1962 28.11.2007 · Read full review
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Review of Anglian Windows

BEWARE of ANGLIAN Home Improvement! I have just had a very bad experience with this company. They use high pressure tactics, provide poor customer service and are not trustworthry Their salesman knocked on my door with offer of free quotation for windows, rooftrim and garage door. He qoted £27.5+K which was rejected. For a whole month was chased up by calls and further offers of initially £18K for the job (rejected) and subsequently after further ...
...home leaving a note that Anglian cannot match external features of property which we were not told about before when contracts signed. Few days later the window surveyor came (on the agreed date) but surprisingly broke the wooden joints between the windows of my 2 Bay windows with the excuse that he needed to get accurate measurements. A week later received a notice from the company that Anglian wanted further nearly £3K to complete the job seemingly ...

Testmony 05.07.2008 · Read full review
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Review of Anglian Windows

...companies and eventually decided on Anglian Windows. We got a very good deal from them, including a large show home discount. We were confident that the product would be good, as the in laws had had them fitted twice, and my df had once worked in the factory. I’ll warn you now this next part is a bit of a saga! The salesman firstly visited us. He was a very pleasant man, who roughly measured up the windows, noted what styles and types of glass we ...
...what we had expected from Anglian windows. Other people we had spoken to, who had had their windows fitted by Anglian and similar companies had been left with clean and tidy homes and gardens. Certainly not with shards of glass liberally spread about for our little boy, or our neighbours’ children to injure themselves on. We spoke to the company, and voiced our complaints. They explained that the fitters were a new subcontractor, and offered to send ...

Rainbow2911 19.01.2004 · Read full review
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Review of Anglian Windows

Anglian Windows should be avoid if do not want to pay over the odds and make endless complaints and surveyors fee and stress. I though the sales people gave a good product but let down by extremely poor windows installation and after sales service. The first installation all the windows were under sized . All the windows were under sized I could get my fingers in between the brick face and the windows frame.The top of the door I could put my ...
...the windows did not meet anglian own quality standard . They only agreed to redo the windows but not the doors.The surveyor advised me to take the offer which I did with reluctanct as Anglian demaned money.I advised the surveyor that they would do a spoiler. I had a builder in to do work on my garage and he advises me that none of the windows are fixed to the windows that I was lucky that the windows had not fallen out.Now I have windows that are ...

rugbyman1 27.10.2008 · Read full review
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Review of Anglian Windows

Just had Anglian windows fitted... But have only paid them half of the bill because the work was not completed, they have one other window to fit.. Because we refused to pay we were threatened with them sending the fitters back into the house to remove the windows they had just fitted... I told the guy to grow up! He then threatened us with court if we did not pay them in full... they had not finished the job, according to our contract the money ...
...day... still no call! AVOID ANGLIAN WINDOWS LTD AT ALL COST... THEIR CUSTOMER SERVICE STINKS.... SHAME BECAUSE THE PRODUCT IS OK! on their website they state... * HIGHEST STANDARDS OF SERVICE * UNPARALLED CUSTOMER CARE Two of the best jokes I have heard this century......... If you are thinking of buying from this company just do a search on google for complaints about Anglian windows... and you will find hundreds of people who have been ripped ...

snapdogs 10.11.2008 · Read full review
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Review of Anglian Windows

...(not very good) review about Anglian windows on 5th May. This has STILL NOT BEEN SORTED OUT !! We eventually got an engineer out last Thursday who took one look at the door and said he had the wrong part with him. My immediate reaction was to throw a wobbly but I thought the poor guy was going to break down in tears as he told me he had been working for the company 2 months, had 2 managers leave in that time and that office staff kept getting sacked ...
...would stress that this is ANGLIAN windows and not Anglican. PLEASE NOTE THIS IS A REVIEW OF CUSTOMER SERVICE NOT THE SALES OR FITTING OR QUALITY OF THE PRODUCT SO PLEASE DON'T LEAVE COMMENTS TELLING ME I HAVN'T TOLD YOU ABOUT PRODUCT CHOICE OR WHAT THE SALESMAN WAS LIKE. We were delighted with the Anglian fitted windows in the house we bought 3 years ago. They had been recently fitted by the previous owner and really went with the look of the house ...

fluffy20 05.05.2006 (23.08.2006) · Read full review
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Review of Anglian Windows

...and one front door from Anglian with £1700. This was after their sales men's discount after discount, the often mentioned sales pitch. When it was installed I found that the windows are not the type what the sales man shown me. I talked to the fitter and he told me that they have two product ranges, and this is the cheaper one and is called "Castle windows".Customer has to specifically require this type to be fitted. It is similar to my 17 years ...
...main frame is not fixed straight but rather curvy. The fitter did not admit it is his improper fitting. I refused to pay the balance because these problems, but now they threaten to take me to court. Avoid Anglian Windows at all cost if you want a peace of mind. ...

chusihai 26.11.2008 · Read full review
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Review of Anglian Windows

Several years ago we were looking to replace our knackered timber framed windows with upvc double glazed units. To keep this review consise I will break down our experience of Anglican. Requirements White UPVC casement units with small andlarge opening casements with or without trickle vents. IMPORTANT: If you home suffers from condensation and black spot mould insist on trickle vents - they should be provided at no extra cost and will help alleviate ...
...in a ground floor flat your choice of window will very important. Ground floor flats are often faced with a conflict between natural ventilation provided by an open window and security. I suggest trickle vents and small high level opening casements with security locks are a must especially during the summer. Budget We had a budget of between £2-3k. Quotes We had quote from several companies including Anglican, which was higher than the rest at ...

tinhead 26.05.2004 · Read full review
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Review of Anglian Windows

Filled my details in on an online website. Within a few hours I was bombarded with calls. I arranged for someone to give me a quote-just a quick simple quote I thought! The salesman arrives and 2 hours later he quotes us £5800 for 6 windows and a front door. He tells us that he can only hold this price until the end of the month. He rings his boss and tells us that we are the first house in the area to contact Anglian. We received no written quote ...
...scrap of paper. The salesman leaves. The next day he rings and says he can drop the price to £3900. Amazing the price can drop by £1900 in one day. We are then bombarded with calls everyday for the next week to the extent to which we didn't answer the phone. Meanwhile we recive a quote from the firm who put our original windows in (£2500)-Less than half the price of the original quote. We tell the salesman we have recieved a quote we are happy with. ...

bagwoman 09.03.2007 · Read full review
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Review of Anglian Windows

...(we are still waiting for Anglian to pay the £230 bill for the cost of reinstallation), they left broken glass everywhere, smears of sealant inside the windows and brown stains on the window sills. We have just had one window replaced but one of the other windows has a scratch through the middle of it, also we have no keys to lock the windows despite several requests, but don't bother complaining as no-one will respond! Please avoid this company ...

MrsRG 16.09.2007 · Read full review
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Review of Anglian Windows

...approaching several companies, I chose Anglian to replace a door, a window and a conservatory. This will be the first of many reviews. The front door arrived, and they fitted it without too much bother, except for the following points. i) They damaged the surrounding structure, which I am waiting for them to come and replace. ii) They screwed a 20 year old door bell onto the new surround without my authority, thereby making the whole thing look ...
...correctly and tends to flap around in the wind. (they are also 'coming' out to replace this) They replaced a window unit for me, which they did quite well, but I suspect that it was because it was a straightforward job of popping the blown unit out and popping in the new one. As for the conservatory, they haven't finished the job yet, but in summary of what's happened so far: The initial dtae came for the installation, so I took a week of work, ...

sledgenoumea 11.05.2007 (16.05.2007) · Read full review
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Review of Anglian Windows

...20 years I have installed Anglian double glazing and or an Anglian porch. As salesmen go Anglian representatives generally are no worse than many others and I have never felt pressurised. This year as in previous years we arranged for a selection of companies to quote for the work we wanted carried out. They are not the cheapest. But some national companies are more expensive and although many of the local smaller firms are less expensive there can ...
...to rectify any faults. Anglian employers its own team of fitters and we have found it useful to try to get the sales representative to recommend a specific team from the local depot to do the installation. The majority we have met are very professional, clean and reliable but we are aware that some do not come up to scratch. We have been very satisfied with the quality of the products and the installation. When a window or door has been jammed or ...

PaulJB 18.10.2002 · Read full review
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Review of Anglian Windows

We wanted to buy windows, French doors and replace the front door. So we contacted Anglican home improvement. The sales man turned up in time for the first appointment and seamed to be keen to sell us a conservatory ( a bargain for £12 - 14,000) instead what we asked for. He did take measurements from windows and doors, could not give us any quote for them, as we wanted turn and tilt windows. Instead he kept on about conservatories. We did say that ...
...replace not just windows etc, but also the kitchen plus extension into the dinner, new bathroom and cloakroom and a new drive way. As he could not give us any quote for the asked items, he told us, to come back again on Saturday 16/09/2006 at 13:00 with the windows and doors quote. He also said that someone from your company would ring us regarding kitchen and drive way. Fact was, that he never been seen or heard again. So the Anglican lost not ...

ManuelaAnna 24.09.2006 · Read full review
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Review of Anglian Windows

I recently had Anglian Windows installed and I have to say that I am extremely pleased with the results. The representative was very knowledgeable and competent and having had 2 previous quotes I knew he was going to be pushy and so I made it very clear to him at the beginning of the appointment that I would not be badgered into signing that night, however, when it came to the price, after some extensive negotiations I did manage to secure what I ...
...work carried out on my property but I was pleasantly surprised to find that the fitters were very courteous and furthermore, they put dust sheets down before commencing work. Needless to say, I will not hesitate to use Anglian if I decide to have a conservatory fitted next year. ...

caroldale 01.12.2007 · Read full review
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Review of Anglian Windows