BMW

I was recommended to L&C BMW when I bought my MINI Cooper (yes, I have written an opinion on my lovely car!) roughly a year ago. Before I go any further, I can say that so far, my dealings with the dealer have been nothing other than pleasureable. I'll explain. STAFF The human aspect of any car dealership is, in my book, one of the most important aspects when looking to purchase a car. When purchasing my MINI, I did in fact intend to buy the car ...
...various sundry items including the BMW Formula 1 range of clothing, toys and books, for the big kid and car afficionado alike! When entering the dealership, there is a wide range of the BMW range of cars to look at; all are clean and tidy, with clear information on each model provided by way of a plaque next to the car. What’s better, they are all unlocked, and you are able to have a look round these cars at your leisure. In fact, staff are only ...

ndf9876 18.12.2002 · Read full review
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Review of BMW

Having recently just purchased a BMW and put it through it's 1st service I thought I would share my experience. Upon changing changing jobs I lost my company car and found myself in the position of needing to buy my own car. To my Mums disappointment, I was not considering buying a Nissian Micra, but wanted something a bit better and with a bit more style. 1st stop - a local VW garage in Portsmouth: After visiting this garage 3 times and still ...
...I agreed to pay Snows BMW a visit. The staff were very helpful and left us alone after we said we were just looking and told us to give them a shout when we needed them. Upon finding a car we liked we arranged a test drive and the sales guy who came out with us was very helpful and very honest - pointing out both good and bad points. On returning to the showroom we spent a long time discussing the pros & cons and money - as I feel in love with the ...

Babe90 11.09.2001 · Read full review
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Review of BMW

...months ago, I purchased a BMW 323ci convertible from Vines of Guildford who are BMW main dealers. The car is 8 years old and had just over 47000 miles on the clock. It was sold with a BMW used car warranty but with certain exclusions due to its age, explained to me after I had paid a deposit on it. In the last couple of weeks, knocking noises have started coming from the engine which have progressively got worse. I've owned three BMWs and I know ...
...both were very late yet BMW UK and Vines of Guildford clearly state on their websites that ''Only BMWs that have been maintained in strict adherence to BMW servicing recommendations can qualify as Approved Used BMWs'. I have now reported the problem to the salesman at Vines and he is arranging for their workshop 'to have a listen to my engine'. I also asked about the service history, it was checked as we spoke on Vines computer, and the last time ...

cravenh 09.11.2008 (24.11.2008) · Read full review
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Review of BMW

...serviced at HR Owen Heathrow BMW in West Drayton and found the overall experience brilliant. I have had numerous BMW's and been to many dealerships but I found them to be very professional and thorough. The pricing was competitive and they advised me on all the extra items my car needed after carrying out a FREE Maintenance Check. The one thing I found unique about them was they offered me a Service While I Fly facility. I dropped my car off to ...
...courteous and professional and they offered a service that was "out of the box" with the service while you fly facility which would benefit anynone with a BMW that needed any work doing to it. I would highly recommend them to all who need their BMW or MINI serviced ...

fashthebash 05.07.2006 · Read full review
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Review of BMW

...BMW, and knowing this information BMW decide only to check the brakes. I know from experience that even Vauxhall dealers would undertake a full (or at least the service that was due based on the vehicle's age) in this situation. They also explained that the fluid levels were not checked during this service, which makes me wonder why I even bothered taking it for a service at all. I could have checked the brakes. The dealer therefore refused to accept ...
...the service booklet says), and appears to provide the bare minimum of customer care since the TLC pack was purchased when the vehicle was new. If you drive a Mini that is out of warranty, beware. I certainly wouldn't consider a BMW when my car is up for renewal.... ...

thpba3 19.06.2009 · Read full review
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Review of BMW

...same car from another UK BMW dealer for £1000 less he asked me why I had wasted his time asking for a quote in the first place and admitted Scotthall was not the cheapest BMW dealer. I decided to go with the other dealer, pay less for the same car and dealt with a salesman who was polite and interested in selling me a car. Accepting that the service department might be better I took my car to Scotthall Cambridge for it’s first service. I took a ...
...Scotthall Cambridge to replace the BMW brush I use to clean my alloy wheels. They told me the only brush sold by BMW was a £20 set and did not recognise my description of my old brush. I went to another BMW dealer who sold me an exact copy of my old BMW brush for under £4. I went back to Scotthall and asked if they could get this cheaper brush. They admitted they could but said their policy was to sell the more expensive version. I already have the ...

rhillside 04.09.2002 · Read full review
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Review of BMW

The Scothall BMW dealership serving Cambrige is situated in the 'village' of Great Shelford. The truth of the matter is that this village is so close to Cambridge city that it might as well be considered as in the main town. The showroom and workshop are clean and of a modern design. At the time of writing they are being modernised further to expand the number of cars that can be displayed, amongst other services. Scothall...actually that might be ...
...a loan to buy a BMW you shouldn't be buying a BMW and as for the additional insurance etc buy the car and then worry about this afterwards. You can nearly always get a better deal afterwards...there's no need to make compulsive decisions on the day...but then that's what they rely on!...all in my honest opinion of course. ...

DrC 27.07.2000 · Read full review
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Review of BMW

I have visited BMW Sytner a few times over the last 3-4 years & I have to say, they have the best customer service i have experienced at any dealership, bar none. I am not your typical kind of guy you would see in a BMW showroom, I am 27 years old but look like I am 17, I probably go there looking a bit rag tag aswell (I think i do it on purpose, i am not fond of face value). But I always feel that they treat me with the same courtesy as all of their ...
...repaired under the supervision of BMW sytner. The whole claim has been a nightmare & I have become very disgruntled with my insurance company (admiral) & will not be using them again, but BMW Sytner have been a shining star. All communications were rapid & informative. After initially contacting them, for anything that had to do with Sytner, i barely had to lift a finger. They dealt with the insurance companies directly & kept in constant contact ...

krslim 23.04.2009 · Read full review
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Review of BMW

...me having it repaired at BMW Ocean at Falmouth Cornwall, after this all took 4 weks to setup. It needed a new wing and full lazer wheel and steering setup and test to see if anything was bent or twisted. After all the hassle with the assessor and insurance i finally got a repair date, so i booked the car in and waited. The day i dropped the car off i was told "it wasn't today it was tomorrow" so ileft the car knowing i had the right day and came ...
...time i was informed by BMW that it would cost £250 + vat. The MOT testing station appologised and sad they would do the work it needed because they missed something so i arranged to have the car transported back the 40 miles and have it repaired upon telling BMW this i was met with an appology as the fault was not as bad as first thought and it would not fail the MOT. So i ate humble pie with the local garage and cancelled the transport back and ...

zrxsheep 26.09.2005 · Read full review
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Review of BMW

Honesty is the value of speaking truth and creating trust in minds of others. This includes all varieties of communication, both verbal and non-verbal. Honesty implies a lack of deceit. A statement can be strictly true and still be dishonest if the intention of the statement is to deceive its audience. Similarly, a falsehood can be spoken honestly if the speaker actually believes it to be true. Honesty can be displayed to others,to oneself, and ...
...virtuous behavior, and has strong positive connotations in most situations. A principal reason for this may be that honesty simplifies communication, in that honest statements can be trusted at face value, not necessarily as true, but as genuinely believed. Additionally, honesty helps to form bonds of trust in human relationships. Conversely, dishonesty can be defined simply as behavior that is performed with intent to deceive. Lying, lying by omission, ...

Honestyisnotalottoaskfor 26.04.2009 (29.04.2009) · Read full review
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Review of BMW

Hexagon BMW are hopeless. I had my car serviced at the Kentish Town site in December and they ordered a part for me that needed to be fitted. Have tried to contact the service contact (AR) there on 3 separate occasions during January to get the work done - he won't call back. No-one else I have spoken to seems to have any idea what is going on with this repair. I also visited their sales showroom on great north road recently to look at swapping my ...

m1000 14.01.2009 · Read full review
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Review of BMW

...put my 7 yr old BMW 3-series tourer in for a routine service at Scotthall Ruislip. The car was serviced when I bought it over a year ago but had only done 4000 miles since then. I was advised a routine oil service was all that was required so I left the car with them on the Thurs am. I received a phone call later in the day to advise me of several faults they had found. (The car had been MOTd in May) One I reported was a faulty electric window. They ...
...wiper needed replaced, anti roll bar link was missing, handbrake needed adjusting (£25) etc. I had no option but to have springs replaced but asked to see the old ones as evidence. I gave the go ahead for some of the work in addition to the service since I was being given 50% discount on labour and 10% on parts. They quoted me £700 incl VAT. When I collected the car on Fri pm it had also done 123 mls and had more fuel than when I left it with them ...

ianmr 07.08.2007 · Read full review
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Review of BMW

...time I have used 2 BMW main dealers - one in Coventry, and one in Birmingham. I also used a non 'main-dealer' BMW specialist in Tysley in Birmingham called NCB Autokraft. My conclusion over this period was that the non 'main dealer' NBC Autokraft garage were 100% better in tearms of value for money every time than the main dealerships. I have many examples where the main dealer recommended replacing parts, and/or carrying out work which was simply ...
...an electrical fault in 6 days of having the car in the Garage. I'll give you the best example: The car went in for brake disks front and rear, and for a sump gasket replacement due to an oil leak. So,... the service chap took me around the back after having a look and calmly advised me that all the disks needed replacing aswell as the pads, the sump gasket, and the front cover gasket (Which required the removal of the Head Gasket). The work apparently ...

shiftcomputers 11.05.2001 · Read full review
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Review of BMW

Barons BMW is located on the A3 near the devils punch bowl at Hinehead. A modern airy building, it is staffed by willing and resorsful people who always do everything in your intrest. They are willing to sacrifice custom for reputation - I was trying to find a rear tyre for my M5. They checked the computer and found they had one for £200. When I said that was a bit expensive they serched through rival dealers and said that First Front had one for ...
...went to First Front in Wimbledon. I then asked them to check my tyre to see if it was road legal, they agreed and said it was illegal, so my car was put on a trailer and towed to Wimbledon fifty miles up the road - and all for free! Now that is an example of good service. With a good selection of used cars, espesially Tourers, it is a good place to go when looking for a clean BM. I would recomend them to anyone who asked me, as they truly are exellent. ...

wally 19.06.2000 · Read full review
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Review of BMW

...I am very familiar with BMW dealerships. Often I found the majority a little rude and cold, maybe my sense of dress needed improving who knows! All I know is that dealers do vary, and its not so much the dealership per sae but the sales representative who deals with you. I was in the market for my 3 series coupe, I had decided clearly on a car, colour, spec etc, now it was a question of who wanted my business. My first visit was a recon operation, ...
...in and out! I will hopefully be returning to Sytner for my next car, from my experience, this has to be one of the best BMW dealers in the country. Very little fault and excellent service. None of the usual stuffiness that is associated with other BMW dealers. ...

davwan 29.04.2005 · Read full review
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Review of BMW