BT

...I used to be a BT user a long, long time ago, and stopped the service back then because I thought they where poor in some areas and cable companies offered a better service at that time so I switched. In September due to a move and a few other things I had the decision yet again of which telephone provider to use, and BT offers a wide range of new packages and services which seemed relatively competetive compared to their rival cable companies, ...
...have a DACS line with BT then it means your line is shared with someone else on your street which is fine if you only use your line for voice but if you want to send and receive data then you have problems.) So after talking to customer services who where fairly helpful an Engineer was scheduled to come out. And promptly one arrived on time and checked my line. And hour and an half later he said he could not do anything about the problem because ...

WillKnn 06.02.2001 · Read full review
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Review of BT

...So, I log onto the BT homepage (I'm not allowed by Ciao! to post that link here) - thank heavens for net access at work; not expecting to find what I want. Then I spy it - in the top right-hand corner, there's a link: "Problems with the line?". So I click it, and it gives me the chance to report my fault on-line. Not wanting to leave this to chance; after all I want my fault reported asap, not left to the chance that someone *might* read an email ...
...Apparently if I'm on a BT line I should dial 150 to report my problem (useful if you want to pop to your neighbours to report the problem or down to the local phonebox). There's also numbers for non-BT lines and mobiles to call too. As I'm within an extension-based building, I opt for the non-BT line (incidently a free number). As soon as I ring the number, I'm greeted with a recorded message that my call is cost-free; and advised that if I am calling ...

indiegirl 12.09.2002 (20.09.2002) · Read full review
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Review of BT

BT has been in for a fair amount of critism over the past.... well since it's inception really. In the early 1980s, they made so much money that the embarrassed owners (the Tory government of the time) ordered them to reimburse some of the lucre to subscribers (as they were called pre-privatisation) before selling the whole thing off to willing investors. BT was highly profitable throughout the 80s and early 90s, but I think it would be fair to ...
...- clearly I have left BT - so why? Well, NTL, the cable company who supply my broadband (1mb - so faster than BTs) and TV service basically bribe me to be a telephone customer by not charging any line rental. I'm loyal to BT, but not to the tune of £15 a month! In my last house, we had BT and they never failed to impress me with their level of service which is streets ahead of that of NTL and other rivals. 1. Telephone calls are answered immediately ...

andyev 27.05.2004 · Read full review
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Review of BT

...is to my knowledge that BT used to be quite affordable and efficient but nowadays, the quality of the services BT are offering have plummeted drastically. Unfortunately, in the UK, BT landline is an essential for anyone to be able to subscribe to the broadband serivces available. For those who are not aware, it costs a whooping £125 to get your BT landline activated nowadays. I think it only used to be £50 so i am not sure why the sudden 250% rise ...
...to come and activate the BT box in your house or along the corridor. It could be as simple as pushing the right button (no wiring or networking involved).This is a real problem for someone who moves around the country frequently e.g. myself. Even though you are given the option of keeping the number when you move, you still face the possibility of having to pay another activation charge at the new place. Anyway, this doesn't really bother me that ...

Infinityplus 07.11.2007 · Read full review
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Review of BT

...a few pennies. The BT website is well laid out and easy to get around. Well worth a look. So far my expereince of BT has largely been positive - they did try to let us keep our old number when we moved house (although it turned out not to be technically possible, but there you go.) We've had no trouble with bills or payments. We get a monthly breakdown of calls - not a long list as neither my partner nor uses the phone heavily - some months we ...
...services. If all you want is a phone line, then BT are a good call in my opinion. There are some really good deals if you want a whole range of technology, but if you are a simple soul like me, this will probably suit you very well. ...

Bryn_Pearson 19.07.2001 · Read full review
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Review of BT

...I had been with with BT before when i first moved into my house and basically I just had a landline then and later added BT Broadband. My television service was from sky, the invoices that i was receiving at that particular time were equating to over £100 a month, thats why i left initially. I received some literature in the post from BT advising of their new phone, broadband and television package which was all for a flat fee of £30 per month and ...
...a free BT Homehub which i thought was a fantastic deal so my first thought was to get it changed as soon as possible. It advised on the literature to take advantage of the offer please ring a certain 0880 number which i did. I was on hold for 10 minutes before i actually got through and once i got through i went through the motions of advising that i wanted to come back and she took all my details from me to get it set up. I was then advised that ...

blondgem 22.09.2007 · Read full review
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Review of BT

...i decided to switch to BT as they were offering BT Surftime, which allowed me to pay £14.99 a month for which i would recieve the following services: Phone Line Rental, Free answering service, itemised billing and unlimited internet surftime all evenings (after 6pm) and weekends. At the time my cable company were charging £10 a month for the above with the exception of the unlimited free internet access which would cost me an additional 1p per minute ...
...desktop and everything was rosy! Bt Internet also enables access to my email remotely from BTOpenworld, which is handy when i'm at work or on my holidays. The access number which you dial to get onto the internet has never given me problems, and their remote server (the computer which connects your computer and phone line to the internet) has always been up and running. I feel my £14.99 a month is worth it, especially considering the amount of ...

mbmb11 05.09.2001 · Read full review
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Review of BT

BT was the first place I looked when deciding to get a second phone line. I wanted to be able to surf the internet without the worry of people not being able to get through or my parents wanting to use the phone. This restricted my surfing time and I felt I was wasting my money paying for access to the internet that was not always available to me, so I rang BT, free. I was pleased to be told that a new phone line installation would cost me £49.50. ...
...person I spoke to at BT was extremely helpful and friendly and nothing was too much trouble. They understood exactly what I wanted. I was quite pleased to know that I would not have to wait too long either, only about 13 days before an engineer would call to install it. I was soon sent a letter confirming my requirements and with my new phone number. BT has a large range of services that can really save you money, time or just make life easier. ...

PeterFarrell 18.08.2001 · Read full review
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Review of BT

...have read several ops on Bt services within ciao and more or less 80% of the customers on ciao are happy with their bt service, well it must be the other 20% that call me up and moan and generally make my working week one big head ache!!! Only joking, luckily I am one of those people who was blessed enough to be be born wanting to help other people. Ok admitably not on the scale of mother Teresa but I like chatting to people and generally helping ...
...write an op on the BT service because a. I work for BT and therefore know all the latest offers and info, b. I am also a Bt customer and can comment on the service and c. well, I’m kinda running outta things to write ops about!!!! Ok, so what do you think of when I say British Telecom? When we where asked this at work the main respnse was the bt piper (you know the dude blowing a horn on the front of the phone book, telephone booth) This is a familiar ...

KarmababyUK 28.02.2002 · Read full review
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Review of BT

...have had several problems with BT in the past and again recently. The first major incident was with the billing that we were receiving. We had received a bill that was unusually high and after a closer inspection noticed some very odd numbers and destinations. We were being charged for phone calls overseas to places like Ghana, Nigeria and other far off countries that we have no connection with whatsoever, and these were calls of some considerable ...
...by them, this time involving BT internet and the bill. Aproximately 9 months ago we enquired about joining surf unlimited on the net and filled out some forms online. After some usuccesful attempts due to the bad design of the site we did not complete the registration process so we decided to go with Telewest. We phoned them that day to ask that we do not be put down for BT internet as we did not wish to subscribe to it and cancel any application ...

Nick.A 17.07.2001 · Read full review
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Review of BT

...I was a very happy BT customer (and many of my family still are I might add). I found them to be a trustworthy company (I used to love Busby...am I that old?) who did what they said they would do and I had no complaints. Then we bought our first house and we wanted cable television - something which BT couldn't provide. So reluctantly I gave in to my husband's suggestion that we got Telewest (then Virgin Media) installed. I have to say that despite ...
...to take over the existing BT line and explore the world of BT phones, broadband and their BT Vision. Initially all seemed to be well. My husband called BT and they confirmed that we had a functioning line in the new house so we just needed to switch it over on the day we moved in and we had given them 2 working days to do this so all would be fine. We were then told that a week after the phone was switched on our broadband would be ready and then ...

Suzela 14.11.2008 · Read full review
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Review of BT

BT Answer, a FREE service, yes, FREE. Have you thought of buying an answering machine? Answering machines are really useful, and we have used one for years, but ours finally went wrong a couple of months ago. Faced with a bewildering choice of new machines, we did nothing, which in retrospect was the right thing to do! So, when I logged on to BT.com and saw their new service, BT Answer, advertised as a free service, I decided to give it a try. ...
...doubtful initially, as I thought BT never give anything for free, but logically it is in their interests, because if a caller leaves a message, or even if they just listen to BT’s answer greeting, they are paying for the time spent on the call. Incidentally, you would still pay for the call with a traditional answering machine too. The BT Answer cuts in after seven rings, so if you know the person you are calling has BT Answer, and you don't ...

Lynda04 21.09.2001 (29.09.2001) · Read full review
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Review of BT

Since the mid 1980s, BT has been my landline supplier, in those days we had little choice in the matter (other than take it or leave it!!) but in recent years the choice of phone suppliers has increased considerably. I've never really had many problems with BT in the past, once my phone line was cut off & it took the company 15 days to rectify a broken wire, however they did adequately compensate me for the loss of a phone line. Recently however ...
...bombarded with sales material from BT on broadband & I decided on their top of the range package. I logged onto their website, once again checking if it was possible to get broadband in my area & they confirmed it was, they even checked both my computers for compatibility. The offer at the time was if you signed up for it on-line I would receive a free router with cables & filters. I signed up, was given an activation date (09/06/06) & a delivery ...

ScottishWestie 29.10.2007 · Read full review
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Review of BT

...increasing the 'GAIN' on my BT telephone line could make a difference. Now, don't ask me what that means as I haven't got a clue! Neither had the person who told me about it, but it sounded like a good idea, so I thought I would give it a try. Apparently each BT phone line has a GAIN setting which by default is set to 0. If it is increased to 4, your internet connection speed is also increased. I was told that you just had to ring BT and ask them ...
...I rang a BT number, which I found in my update leaflet and to begin with I got nowhere. The lady I spoke to didn't have a clue and tried to sell me a BT highway package. It didn't help that I was waffling on about something I didn't really understand either! Next I tried 150 (the BT customer service number). To my relief, this time the customer service assistant knew exactly what I meant and put me through to the correct section. This change was ...

jpass 30.08.2001 (12.09.2001) · Read full review
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Review of BT

BT has ET and now they have me, as a customer. But the problem lies in the fact that BT paid ET (or at least whoever owns the rights to ET) a small fortune. Which is exactly what I’ve had to fork out to join the penny-pinching network. As I’ve previously written in my NTL op I had to leave NTL recently and was left with the choice of BT or no phone line. Neither were overly exciting options. I took option number one. Time will tell if ...
...3. So I call BT and ask when the engineer is turning up. “Next Tuesday sir”. Oh bloody brilliant. Not only does it turn out that no call was ever arranged for the Friday but they’ve arranged a time I’m not even home. I hang up. Saturday Morning and I receive my new contract for the first line, with my name spelt incorrectly. So I ring up to correct it and just to check that both lines are bring installed at 1pm Tuesday, which ...

holland 04.04.2001 · Read full review
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Review of BT