...a missing part) and the B&Q ones seem to offer a good blend of quality and price.
Armed with brochures, price sheets and specifications we sat down to decided what we wanted to go where. This may be going a little off point, but bear with me on this, but our old kitchen had quite a few faults. 1) The room wasn’t square (nowhere near, although it was supposed to be) 2) The previous owner had decided to build the kitchen units out of house bricks ... ...these reasons we decided the B&Q option would be best, because we could simply pop down to the store and buy extra units if the one’s we bought were the wrong size.
PLANNING & COST
We didn’t avail ourselves of the in store design consultant, because our measurements were only rough (because of all the bricks and aertex) and it’d be more fun to do it ourselves.
We downloaded the “planning tool” from the B&Q website, which wasn’t much help. It was ...
robert_parnham 03.03.2004
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Ciao members have rated this review on average: very helpful Review of B&Q Flatpack Kitchens
Advantages: Good quality kitchen for a low price Disadvantages: Time spent on poor delivery, shoddy goods, and misinformation
B&Q Kitchens
Dear readers… you are about to embark on a terrifying journey… the terrible story of one man, one kitchen, and an awful lot of hassle…
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Introduction
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B&Q make kitchens. So do Homebase, Ikea etc. My wife and I decided to purchase a kitchen at B&Q as, after working out what units we wanted and what we would need, it worked out at the cheapest deal. We decided to do-it-ourselves. This is HUGELY less ... ...------------------
Styles
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B&Q carry around 20 different styles of kitchen, 3 of which you can buy off the shelf (and which are fairly nasty) and between 5 and 10 of which are usually on “special offer”. The range is good, and there is a wide variety in the pricing from relatively cheap but durable laminate doors to expensive solid wood doors. We chose Modern Cherry, an order only Kitchen, which was 50% off. -----------
Planning
...
iainc 08.09.2004
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Ciao members have rated this review on average: very helpful Review of B&Q Flatpack Kitchens
Advantages: Very modular design, easy to combine units and fixtures together Disadvantages: Let down by the inability of the companies to work together!
...their incompetence, right from The B&Q designer forgetting to order the survey, to the subcontracted woman who completed the survey (5 minutes with a tape measure is NOT a survey!) to the 2 month wait for a delivery. But once work "started" our problems got worse.
It turns out there are 3 or 4 companies all trying to work together but failing miserably. Rok was controlling it, but subcontracted the work out to another company (on a permanent contract ... ...hinges (as Rok claim that B&Q are at fault, and it's not their problem), we need an extra worktop support leg (we had to ask specifically for one in the design stage, but the worktop fitter says two are required to support the weight of the worktop), the pull-out larder unit needs fixing, the fitters split the wall unit when screwing in the pelmet, we need extra plinth for the cooker (which wasn't included in the calculations), and the self-closing ...
Dave_E 16.12.2008
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Ciao members have rated this review on average: very helpful Review of B&Q Flatpack Kitchens
Advantages: Low prices, Kitchen designer help Disadvantages: Delivery is a farce, quality isn't great on the 'it' range
...How it works **
B&Q offer two main types of kitchen. The 'SELECT' range has a smaller choice, but is the higher quality and the 'it' range is the cheaper option. Worktops range in quality from laminate to stone and solid wood. Prices also range accordingly from £40-£1150 depending on your wants and needs.
The way B&Q's kitchens work is probably the closest thing you can get to bespoke in a flat pack. You choose the carcasses/cabinets first which ... ...handles, door/drawer buffers etc.
B&Q also do fitted kitchen appliances and often have offers on appliance packs. We chose a Belling gas hob, electric oven and cooker hood pack at quite a discount on buying separate. We did not necessarily need a cooker hood, but it worked out cheaper to have it with the pack than to buy the oven and hob separately.
Then all you need to do is have B&Q's kitchen designer design your kitchen to how you want it. The ...
Ankes-un-amun 18.06.2006
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Ciao members have rated this review on average: very helpful Review of B&Q Flatpack Kitchens
Advantages: Good value for money. Wide choice of units, styles and accessories. Disadvantages: Planning service, lack of knowledgable staff.
...(approx. 8 square metres) using B&Q "IT" units and appliances. I intended to do all the work myself, and was reasonably experienced, having fitted out 3 or 4 kitchens previously. I purchased the kitchen direct from B&Q's Nursling Branch (a larger branch with the majority of kitchen items in stock) and transported it home and fitted it myself.
The kitchen is a combination of units (wall and floor), with Birch veneer doors and a granite effect worktop. ... ...delivered within a fortnight.
B&Q always seem to have many of their kitchen items on special offer – 20% to 50% reductions on doors and drawer fronts seem common. If your chosen style is not, I would suggest asking whether it is likely to be in future as it may be worth the wait.
Assembly:
All units were easy to assemble and came with clear instructions. However, no kitchen will build itself and considering the challenges inherent in fitting ...
will602 15.09.2006
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Ciao members have rated this review on average: very helpful Review of B&Q Flatpack Kitchens
Advantages: Ability to mix and match Disadvantages: Try to sell you stuff you dont need
...we trudged to our local B&Q in search of our dream kitchen. And that is what it turned out to be- a dream!
We put ourselves at the mercy of the in-store kitchen planning service, who initially tried to sell us about seven grands worth of stuff we did not want.I told them our budget, and when they stopped laughing and got up from the floor, agreed to a home visit to see if there could be any salvation.
And I must admit, this was amazingly quick. ... ...much research, I decided the B&Q units were of good quality at a reasonable price. The only broken unit was the sink, so this HAD to be replaced, but all I am going to do is change the doors and draws on the others, and by the time I put new Cornice and valances around them, one would never know the difference.
I am looking on ebay for the new cooker and sink, but I think I will probly get the oven and hob from B&Q, as they do an oven/grill for ...
andyjay5712 26.11.2005 (09.12.2005)
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Ciao members have rated this review on average: very helpful Review of B&Q Flatpack Kitchens
Advantages: attractive Disadvantages: can be damaged
...dropped in the warehouse. B&Q were more than happy to exchange the goods however and we returned to finish the kitchen. My dad who fitted the kitchen said they can be a bit of a problem as the holes where the hinges are to go to are not in a standard place, obviously to encourage sale of their own carcuses, however my dad did go on to drill holes and move the hinges to fit our carcuses, This did seem to be a bit of a pain, however we were working ...
gnose 28.06.2007
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Ciao members have rated this review on average: helpful Review of B&Q Flatpack Kitchens
Advantages: D I Y Disadvantages: TAKE'S A WHILE TO DO
B&Q are nice places to walk round, it gives you ideas for your property and one things that helps alot is the Kitchen section, now most / all of B&Q's range are flatpack, which means you pay they deliver and then off you go putting together your new kitchen.
The range I bought was a pretty much simple range design and was basic. I went for the carcase option in countryways, this limed oak style kitchen takes on a truely individual character. Product ... ...to British Standards requirements.
Lipping - 0.4mm taped edge.
Hinges - All metal, to BS standards.
Service Ducts & Base Units included.
All the units I had the option of factory assembled at an additional cost because i had to wait about 3 to 4 weeks for my kitchen.
PUTTING THE THING TOGETHER
AHHHHHHH, maps, instructions I do not do, but on this occassion I thought follow the instructions and to be honest they were very clear and easy to use. ...
KH206cc 16.09.2004
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Quick review of B&Q Flatpack Kitchens
B&Q kitchens are very good value for money considering the excellent quality.
Their design and orderirng service is also extremely good.
BUT their delivery service and customer service is absolutely atrocious and for this reason I strongly advise other potential customers to avoid them like the plague.
I will not bore you with the details as this would turn into a novel but suffice it to say do not plan on receiving your kitchen on time,as one complete delivery or undamaged!!
If you want your kitchen within a reasonable time scale - of under 3months- do not touch them with a barge pole. ...
penton1110 23.11.2007
Ciao members have rated this review on average: helpful Review of B&Q Flatpack Kitchens
Advantages: Not many Disadvantages: customer service, ordering system, delivery, staff competence
...level of customer service from B&Q and to put simply, don't buy a kitchen from them unless you enjoy lots of grief and items not turning up on time.
The product itself is not bad and fairly easy to put together. Their range is pretty good and once installed you should be fairly happy with the results. But its getting to that point which is the problem.
I chose to fit the kitchen myself, since I've already done a few previoulsy and it removing the ... ...case I found the design service very poor and shoddy, the ordering process messy and complicated and the delivery didn't occur on the date stated. Thanks to B&Q messing up the order and not delivering when agreed I've had to move into the house without the new kitchen fitted. ...
masklin 18.01.2008
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Ciao members have rated this review on average: helpful Review of B&Q Flatpack Kitchens
Advantages: They were so disorganised they gave us a load of free appliances in error Disadvantages: Everything else
Never, ever, EVER again.
Bought a Select kitchen, allegedly one of their better ranges, which they don't actually stock in the stores. Sales person good but that was where the decent service ended. Appalling thereon. Several non-deliveries, items missing but not informed, took another 2 months to supply, then 3/8 wall units and the sink were damaged. Took another month to replace. Lost our builders had to wait 3 more months. Useless at resolving ...
thesimplethings 19.07.2007
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Ciao members have rated this review on average: somewhat helpful Review of B&Q Flatpack Kitchens
I ordered a b&q flat pack kitchen and have nothing but praise for the efficient way someone came out to my home and showed me designed on the computer I chose which I required the items were then ordered for me and delivered within the time scale I required all items were delivered and were easy to assemble by my husband and myself the instructions were easy to understand we changed our mind on the work surface and had no problems changing it they ... ...we did not want we had some side panels we did not need as he units were white sand we had no problems in returning these for a refund all in all we were very pleased with the service we got and are happy with our new kitchen. ...
maddianelewis 25.05.2008
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Ciao members have rated this review on average: somewhat helpful Review of B&Q Flatpack Kitchens
I bought a door for a kitchen unit from B & Q Glasgow on the 6th november, as I was intending to buy a complete kichen and wished to compare the colour with a unit I already had, the price was £15. I spoke to an assistant who said if I bought the complete kitchen on Wednesday I would receive pensioners discount, I explained that I could not come the following Wednesday as I do voluntary work at the local hospital, but could make it the next week, ... ...in stock.
Having priced the kitchen from the catalogue I had picked up from the store on the 6th November. I went along on wednesday 18th November and purchased the complete kitchen. However when I checked my receipt I found that the prices of all the cabinet doors had DOUBLED, for example the door I had purchased on the 6th nov. for £15 was now £31.
The assistant I had spoken to never mentioned a price increase was pending.
How can B & Q increase ...
angrypensioner 25.11.2009
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Ciao members have rated this review on average: somewhat helpful Review of B&Q Flatpack Kitchens