Advantages: None Disadvantages: Terrible customer service
Bank One are awful. I joined because of the introductory interest rate and for a couple of months everything went smoothly.
Then Bank One forgot to record my payment and charged me huge interest. This in itself was sloopy, but then to sort it out, when they admitted it was their mistake, took three months, 22 phone calls, three letters and countless useless tele service people.
The firm is inept, the service team was unhelpful, there were long ...
LorraineM 08.08.2000
· Read full review
Ciao members have rated this review on average: very helpful Review of Bank One Visa
Advantages: absolutely none Disadvantages: could be hit with unexpected bills or charges
I joined Bank One so that I could make use of their very low rate for card transfer and I was very satisfied with the way my account was handled. Absolutely no problems, the interest was charged as stated, and I have now recently paid off my account.It has been taken over by the Halifax Bank, and I recently received, completely unsolicited, 5 blank cheques and One cheque payable to myself for £500.It was only after reading the small print that I ... ...account and that there was also a handling charge of 1.5% attached to these cheques. It is possible that some people who receive these cheques may be mistaken into thinking that the cheques are a gift to them, especially the one made out payable to them. I feel it is deplorable that any company should send out items like this especially as there is a chance that they could go missing in the mail, and the first anyone would be aware of them is when ...
gander 21.02.2001
· Read full review
Ciao members have rated this review on average: helpful Review of Bank One Visa
|
