Rating Summary

1-15 of 15 reviews Show most helpful reviews first Newest first

 

A Warming Opinion

AdvantagesAn efficient boiler which provides heating and hot water instantly.

DisadvantagesOnly one hot water tap can be supplied at any one time.

"...manufacturer. I went for Baxi because they specialise in heating – it isn’t simply another string to their bow. They have an excellent reputation, not just amongst people who use their products but amongst the professionals – the heating engineers who install and service the boilers. When my boiler had its first annual service the heating engineer told me that he’s now fit dozens of them and only ever had one problem. Baxi solved that by taking the ..." Read review
22.09.2002

Ciao members have rated this review on average: very helpful

Community Level 3Happymama

Happymama

Baxi Bahama Baloney

AdvantagesCopes well with high pressure feed

DisadvantagesCan't cope at all with dirty water

"We've had our Baxi Bahama for almost 3 years. It supplies 6-7 radiators with ease and due to our very high pressure water, can supply our thermostatic shower during a washing machine fill without much compromise. Our gas bill with this machine dropped by 33% when we ditched our old cast iron hulk, and the paint's peeled off the radiators, 'cos they've never been so HOT! The dust on the pipes under the floors smelled EVER SO cooked for the first week ..." Read review
20.02.2003

Ciao members have rated this review on average: very helpful

Community Level 7randy_edith

randy_edith

This is a lovely boiler that keeps my house warm Review with images

AdvantagesMore energy efficient, constant hot water

DisadvantagesIt's very large

"I have my new Baxi Boiler now and I have had it since 12th February 2012. before that I had had my old one for over 20 years and I was having a lot of problems with it because it wasn’t working at heating all my radiators up properly and it was banging and kettling and the boiler man said eventually I’d need a new one. The last straw came when I had to move in with my daughter when we had our cold snap as the heating went off altogether and I was ..." Read review
12.04.2012

Ciao members have rated this review on average: very helpful

Community Level 1Emablair

Quick review of Baxi Combi Boiler

"I had a Baxi boiler installed in summer 2005, I now sit with it broken for the 2nd time in 2 years!!! The first time it was only 13mths old...3 mths after the 1 year warenty ran out of course, I shall be writing a very crappy letter to them in the morning as I suffer my 2nd morning without being able to wash!!!!! The plumber that came to fix said it is a curcuit board and that Baxi's are second rate appliences!
10.07.2007

Ciao members have rated this review on average: helpful

Community Level 1Oxonian22

Quick review of Baxi Combi Boiler

"We have had a Baxi Bermuda Combi Boiler for 8 years and it has proved to be one of the one unreliable disasters I've ever bought. Breaks down on average three times a year and every part in it has been replaced at least once. Common problems are intermittent hot water followed by no hot water at all. The contractors who I buy breakdown cover from are making a massive loss out of me. If I could afford it I would replace it now!
24.08.2008

Ciao members have rated this review on average: helpful

Community Level 1alfieboy

Quick review of Baxi Combi Boiler

"THE WORST BOILER AND CUSTOMER SERVICE EVER. HAD NOTHING BUT PROBLEMS WITH BOILER - NEARLY EVERY PART HAS BEEN REPLACED - BAXI DON'T CARE AND HAVE NEVER BEEN IN A HURRY TO FIX PROBLEMS. HAVE 2 YOUNG CHILDREN WHO SUFFER FROM ASTHMA AND CHEST INFECTIONS - BAXI COULDN'T CARE LESS. AM NOW HAVING TO REPLACE BOILER AS ANY TIME YOU NEED IT IT JUST BREAKS DOWN AND REFUSE TO SPEND ANY MORE MONEY ON IT. ANY BOILER HAS TO BE BETTER THAN A BAXI!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! AND HOPEFULLY THEIR CUSTOMER SERVICE WILL BE JUST THAT A SERVICE TO HELP CUSTOMERS AND CARE THAT THERE PRODUCTS AFE DEFECTIVE.
02.10.2007

Ciao members have rated this review on average: helpful

Community Level 1Grumpy2009

Grumpy2009

Baxi 105e

AdvantagesComes in white

DisadvantagesUnreliable and expensive to maintain

"Do not buy the Baxi Potterton 105e - trust me, ive got one and im about to rip it out. All Baxi 105e's should be taken to your nearest neighbour with an untaxed car ... that way DVLC will take it away and crush it for free. It is a very unreliable boiler. Plumbers recommend it because its easy for them to fit. This boiler is prone to problems that cost a small fortune to diagnose and a greater fortune to fix. Baxi customer service and backup is ..." Read review
08.02.2009

Ciao members have rated this review on average: helpful

Community Level 1Belazela

Quick review of Baxi Combi Boiler

"A crap boiler! We have had our boiler replaced twice and it is still going wrong every year, without fail. British Gas do not recommend Baxi at all. I think Baxi should be withdrawn altogether.
10.12.2008

Ciao members have rated this review on average: helpful

Community Level 1castiron73

castiron73

Baxi Combi HE Plus : design fault

AdvantagesEasy to use, quiet, powerful

DisadvantagesBreaks down too often

"We were pleased with our Baxi boiler at first. It supplied rads for a four-bed house and lots of instant hot water. Then after 10 months it kept switching off and asking to be reset. Luckily we were still within our 12 month warranty. Baxi's Heat Team plumber had the part in his hand before he even rang the doorbell. It was a rubber seal, which he explained kept breaking on these models. It was a design fault. We rang Baxi to complain and instead ..." Read review
06.12.2006

Ciao members have rated this review on average: somewhat helpful

Baxi Combi 105e - Do Not Buy This Boiler!

AdvantagesIt looks nice

DisadvantagesIt never works... Never!

"...council house which has a Baxi Combi 105e fitted, and if it weren't a council house I'd replace it myself! It is awful! In the 5 years I've lived in the house it has had 4 diaphrams, 3 diverter valves and been rebuilt 6 times! The main problem with it is loosing pressure. One day it could be at 2.0 Bar and the next it could be at 0 Bar! As much as I'm the kind of man who doesn't like to get rid of anything that is still technically working, ..." Read review
01.12.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1Snowdon123

Snowdon123

Baxi Boiler

AdvantagesBaxi's reputation but see disadvantages!

DisadvantagesBroke down after 14 months

"...facts. I bought a Baxi combination boiler thinking that Baxi was a good make and based on their reputation. It had a one year guarantee: it broke down after 14 months. I used a CORGI registered engineer to repair the boiler but Baxi are offering me no explanation as to why it broke down after only 14 months and are offering no goodwill. Baxi now tell me that the circuit board has a diagnostic computer in it - who but a Baxi engineer would have one? ..." Read review
06.10.2006

Ciao members have rated this review on average: somewhat helpful

Community Level 1romperstom...

romperstomper

baxi solo nightmare

Advantagesnoise ,customer care,

Disadvantagesnone

"Had a new baxi solo boiler installed at the cost of about 3K a few months ago ,its been very noisy and now had about 10 different engineers around to try and fix it ,after a long battle they agreed to install a new one . Its sent to my address and waits in my hall for weeks awaiting there engineer,the first appointment is cancelled on the day due to staff sickness and then again on the second and the 3rd they arrive today to tell me my loft is not ..." Read review
27.06.2008

Ciao members have rated this review on average: somewhat helpful

Community Level 1goderich

goderich

Don't buy a Baxi boiler

AdvantagesLearnt never to buy a Baxi

DisadvantagesBreaks down. Poor quality. Expensive to fix

"I bought a Baxi condensing boiler, not a combination, 3 years ago. It it now leaking and cutsout due to the leak in the electrics at least once a day. The independent engineer says this seems to be a design fault with Baxis as he has seen it before. Baxi's excuse for this was that this level of reliability was to be expected in current boilers due the the "large number of moving parts". I pointed out that it was a pity this was not explained in the ..." Read review
29.03.2011

Ciao members have rated this review on average: somewhat helpful

Baxi is the worst nightmare

Advantagesno

Disadvantagesworst customer service ever

"Baxi is a very very bad company. Its customer service is the worst I have ever met. Phoned them thousand of times, cost 3 pence per minute. You can spend 30 minutes to one hour on hold . You can wait for three weeks without heating or hot showers . None of them one cares. They keep canceling your appointment and gave you ridiculous excuse. Baxi is in a partnership with Domestic & General for repair & protection. It is all cheating. They gave your ..." Read review
23.09.2013

Ciao members have rated this review on average: somewhat helpful

Community Level 1AndrewKFle...

AndrewKFletcher

How I fixed my Baxi 100 HE plus Combi Boiler

AdvantagesIt contains some copper and brass that can be weighed in

DisadvantagesSo many problems with this piece of junk I can't list them so made a video

"http://www.youtube.com/watch?v=TgChNhVyA5A This video shows a fitting end for a modern combination boiler! After installing this useless piece of junk (Baxi 100 HE Plus) 5 years ago, we have never been able to get the water warm enough for a bath, we have wasted tonnes of water waiting for the tap to run warm and it broke down just after the guarantee expired (now there's a surprise) The main computer component cost a fortune to replace, a further ..." Read review
30.12.2011

Ciao members have rated this review on average: not helpful

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Baxi Combi HE Barcelona Platinum Potterton Promax Boiler Thermostat 240670

Baxi Combi HE Barcelona Platinum Potterton Promax Boiler Thermostat 240670

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