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Community Level 1Dollypetals

Dollypetals

BestPricedBrands UK

AdvantagesSeem to be cheap, but impose massive C.O.D. surcharges on buyers

DisadvantagesDishonest cheats

"AVOID BESTPRICEDBRANDS if you want a trouble-free, transparent internet buying process. This is the dodgiest company I have ever had dealings with - they are plain cheats. There is also doubt as to whether they are genuinely a UK company too. I ordered an Apple iPod from this company on 30 July on the basis of their clearly advertised "all-in" price, asking for delivery by my son's birthday, 6 August. I paid upfront by credit card the entire quoted ..." Read review
29.08.2008

Ciao members have rated this review on average: very helpful

Community Level 1ImpalingVlad

ImpalingVlad

Be Careful with BestPricedBrands

AdvantagesGood Prices & fast delivery once they've dispatched youe item

DisadvantagesNOT a UK company, no gaurantee, NO comunication.

"Here is my experience with BestPricedBrands. Ordered a Nokia N800 from them on Sunday 4th November late evening. Item stated 24-48 hour dispatch. As item not dispatched by Wednesday Evening, I thought I would phone them and see if everything was OK. No contact phone number on the BestPricedBrands site, also no address. Now I was getting conserned. Did a quick Google search for BestPricedBrands, and Google lit up like a Christmas tree with a ..." Read review
10.11.2007

Ciao members have rated this review on average: very helpful

Community Level 1smithdom

smithdom

How to get your money back from Best Priced Brands

AdvantagesCheap

DisadvantagesBranding might not be UK. Warranty may not be valid.

"Best Priced Brands are an American outlet that is portraying itself as a UK based outlet. It's web site shows UK branding for products, and prices in Sterling. However, you will not find any contact details other than an e-mail address. They are able to undercut most genuine UK outlets because they do not have to pay or pass on tax. They blatantly mislabel product packaging in order to deceive HM Revenue & Customs. If HMRC open your package you will ..." Read review
29.03.2008

Ciao members have rated this review on average: very helpful

Community Level 1rayknolly

rayknolly

Bestpicedbrands.co.uk Stay away and buy in the UK

AdvantagesNONE

DisadvantagesAbusive customer services

"STAY CLEAR FROM FOUL MOUTHED CUSTOMER SERVICES After waiting over a week for delivery of a camera , I sent several emails as no phone number on the website. Finally got a reply which said ship next week and no reason for the delay . Not good enough so I kept forwarding the same email about 25 times for a response as to why the delay and needed an explanation. This really annoyed them as I got phone call from a very abusive rep to say that ..." Read review
03.11.2007

Ciao members have rated this review on average: very helpful

Community Level 1jbrancon

jbrancon

Very dishonest

AdvantagesCheaper

DisadvantagesNot sourced from the UK - warranty issues

"They should say that the goods are not sourced from the UK ! I bought a laptop computer a few months ago. Not only is the use of the electrical adapter quite painful as it falls off all the time but most scandalous was the following: My computer had a technical problem that prevented it from turning on. No problem, I thought, I am still under warranty. However as the computer was a US one it couldn't be repaired in Europe but had to be shipped ..." Read review
26.10.2007

Ciao members have rated this review on average: helpful

Community Level 1chisholme

chisholme

Buying a nintendo ds from bestpricedbrands

Advantagesnone

DisadvantagesExpensive,no one to contact,to much worry

"Okay l wanted a nintendo ds for my partner for christmas,my brother in law ordered it and paid £150.00 on his credit card. It can't be said we are asking to be ripped off by going to this site because £150.00 was well over the retail price.l couldn't get one anywhere else.That was on the 10th December on the 23rd l began to panic especially when l looked at the reviews and realised it was an american site not uk as implied. I sent their couriers dozens ..." Read review
09.01.2008

Ciao members have rated this review on average: helpful

Community Level 1KarenRodger

KarenRodger

Not Best Priced Brands

AdvantagesNone

DisadvantagesRead my review

"I ordered two nintendo DS bundles, gold and white and a red nintendo DS on its own at the beginning of December through sheer desperation as no shop in the UK appeared to have any. I was kept up-to-date through email regarding my order status and eventually received a package from UPS on Christmas eve (I was guaranteed delivery before Christmas). Unfortunately we discovered the package, once signed for, only contained one black DS console, one white ..." Read review
10.01.2008

Ciao members have rated this review on average: helpful

Community Level 1RoddyMac

RoddyMac

BEWARE BEST PRICED BRANDS!!

AdvantagesGood price and fast delivery once despatched from Company

DisadvantagesNot a UK company, no UK warranties - no comeback when things go wrong

"BEWARE THIS TRADER! I purchased a Panasonic DMC TZ3 camera - thought I was buying from a UK company, but subsequently found out it was coming from the US. Best Priced Brands says delivery in 24-48 hours, but I had to wait one week, and that was after prompting them with an e-mail. When the camera arrived, it was a Japanese version, Japanese box, manuals (not a word of English) & warranty, not valid in the UK. I had to change camera language ..." Read review
10.11.2007

Ciao members have rated this review on average: helpful

Community Level 1rocco2505

rocco2505

BEST PRICED BRANDS, AVOID AT ALL COSTS, THIEVES!!!

AdvantagesNONE

DisadvantagesEverything!!!

"Avoid this site at all costs. I purchased a Nintendo DS Lite from them for my daughter. It was well over priced but it was xmas time so I had little choice as they were sold out everywhere. The item arrived on time as stated. I was concerned when the shipping invoice stated the value was $25 for DS Software (obviously to avoide custom tax). The item was faulty and I emailed them as that is their only method of contact. They replied within 2 days ..." Read review
21.04.2008

Ciao members have rated this review on average: helpful

Community Level 1paynie

paynie

Bestpricedbrands contact details, stay clear! cont

Advantagesnone

DisadvantagesLooks like a British company but isnt, normally cant contact them, lucky if you get order

"Well after complaining about this company a miracle happened! I got a reply form my many e-mails I had sent (they probably got fed up with their in-box being bombarded by me), They promised to send out my missing game or refund me and to my amazement I was refunded the full amount of the game very quickly. This might have had something to do with my last e-mail accussing them of theft and that I was willing to get the police involved, So all in all ..." Read review
25.12.2007

Ciao members have rated this review on average: helpful

Community Level 1takethe5th

takethe5th

No problem with these guys

AdvantagesGreat prices. Fast delivery

DisadvantagesNo contact number or confirmation of order

"Bought a Panasonic Lumix Z3 from bestpricedbrands as It was the best price around.I too thought it was a Uk company .I paid via paypal my money was taken but i had no confirmation of order and could find a uk address or phone number just an email contact.I emailed them 3 times but no reply.This send me to do a search and i was horrified to find this site. I was then sent a message from UPS to say my order was on it's way and was able to track it's ..." Read review
06.02.2008

Ciao members have rated this review on average: helpful

Community Level 1futurama51

futurama51

Bestpricedbrands not co uk

AdvantagesLow cost

DisadvantagesNo UK guarantee

"The site is not a UK site. I assumed a co.uk must be - so I bought. The item a Canon IXUS 70 was the cheapest I could find. The site also mentions better delivety than Royal Mail ! I ordered 31 Dec as the site said 50 in stock. On the 4th Jan I sent an email as I had not received any communication about despatch. I received despatch email on Sat 5th at 8 pm UK time. Seemed a funny time to despatch ! I assumed if it was packed in uk, it would take ..." Read review
17.01.2008

Ciao members have rated this review on average: helpful

Community Level 1Nikonsnapper

Nikonsnapper

Poor service from Best Priced Brands

AdvantagesLow price

DisadvantagesNot UK based, ne feedback from their support

"I ordered a Canon G9 camera from Best Priced Brands on Jan 7th and payed using Paypal. I was not aware at the time that this company is based in the USA. After I had paid for the item I received an e-mail (on the same day) from their support stating the order had been received. Then I read many reviews about their service and started to get worried. I was concerned that the item would not have a UK guarantee and that I might be liable for import duty. ..." Read review
18.01.2008

Ciao members have rated this review on average: helpful

Community Level 3fizz9999

fizz9999

no problems with BestPricedBrands

Advantageslow prices, quick fast delivery service despite coming from America

Disadvantagesthey don't say that the items are being shipped from America on website

"I have seen alot of negative reviews about BestPricedBrands saying be careful, stay clear etc, but my experience with them has been totally different. I ordered a digital camera from them last week when i found their price for it the cheapest, however, i have to agree when i found out that the item was going to be shipped from America i was a little concerned because it didn't state this on the website, if it did it wasn't clear. When i found out ..." Read review
25.03.2008

Ciao members have rated this review on average: helpful

Community Level 1Unsatisfie...

UnsatisfiedCustomer99

Very poor service when things go wrong.

AdvantagesNone.

DisadvantagesNo customer support. Ignore emails. You're taking a chance!

"I purchased a DS Lite for my son, which took a couple of weeks to arrive. The packaging declared the item to be a low value "game", so again, if opened by customs I would have been presented with a large import tax bill. Unfortunately, the power supply failed to work. I managed to get through (eventually) to arrange it's replacement. A Fed-Ex van arrived to take the power supply back, but even after a month, I have heard nothing. I have emailed them ..." Read review
03.06.2008

Ciao members have rated this review on average: helpful



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