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User Reviews

for Bestpricedbrands.co.uk

Rating Summary based on 186 reviews

  • 5 Stars
    28
  • 4 Stars
    17
  • 3 Stars
    15
  • 2 Stars
    16
  • 1 Star
    110

Detailed rating

  • Ability to customise
  • Customer service support
  • Frequency of content update
  • Layout & Design
  • Navigation
  • 1.4
  • 1.6
  • 2.5
  • 2.7
  • 3.1

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Previous page Next page Page 2 of 19 | 11 to 20 out of 187 Review(s)
  • 2 of 2 Ciao users found the following review helpful
    Picture of takethe5th

    takethe5th

    User recommends the product

    Advantages Advantages Great prices. Fast delivery

    Disadvantages Disadvantages No contact number or confirmation of order

    Bought a Panasonic Lumix Z3 from bestpricedbrands as It was the best price around.I too thought it was a Uk company .I paid via paypal my money was taken but i had no confirmation of order and could find a uk address or phone number just an email contact.I emailed them 3 times but no reply.This send me to do a search and i was horrified to find this site. I was then sent a message from UPS to say my order was on it's way and was able to track it's every move . It arrived on Wednesday (I ordered late Sunday night) The camera was perfect with an english manual.No english warranty but with ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of futurama51

    futurama51

    User doesn't recommend the product

    Advantages Advantages Low cost

    Disadvantages Disadvantages No UK guarantee

    The site is not a UK site. I assumed a co.uk must be - so I bought. The item a Canon IXUS 70 was the cheapest I could find. The site also mentions better delivety than Royal Mail ! I ordered 31 Dec as the site said 50 in stock. On the 4th Jan I sent an email as I had not received any communication about despatch. I received despatch email on Sat 5th at 8 pm UK time. Seemed a funny time to despatch ! I assumed if it was packed in uk, it would take 2 to 3 days to arrive. It arrived on the 15th - i.e. 15 days after order. On opening I found the item has an American guarantee, and was posted in ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of Nikonsnapper

    Nikonsnapper

    User doesn't recommend the product

    Advantages Advantages Low price

    Disadvantages Disadvantages Not UK based, ne feedback from their support

    I ordered a Canon G9 camera from Best Priced Brands on Jan 7th and payed using Paypal. I was not aware at the time that this company is based in the USA. After I had paid for the item I received an e-mail (on the same day) from their support stating the order had been received. Then I read many reviews about their service and started to get worried. I was concerned that the item would not have a UK guarantee and that I might be liable for import duty. I sent an e-mail asking for tracking information and received nothing. This was followed by a series of 12 other e-mails from me asking for any ... more
  • 22 of 23 Ciao users found the following review helpful
    Picture of fizz9999

    fizz9999

    User recommends the product

    Advantages Advantages low prices, quick fast delivery service despite coming from America

    Disadvantages Disadvantages they don't say that the items are being shipped from America on website

    I have seen alot of negative reviews about BestPricedBrands saying be careful, stay clear etc, but my experience with them has been totally different. I ordered a digital camera from them last week when i found their price for it the cheapest, however, i have to agree when i found out that the item was going to be shipped from America i was a little concerned because it didn't state this on the website, if it did it wasn't clear. When i found out it was being shipped from America i immediately sent them an email to enquire how long the delivery was going to take because the camera was for my ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of UnsatisfiedCustomer99

    UnsatisfiedCustomer99

    User doesn't recommend the product

    Advantages Advantages None.

    Disadvantages Disadvantages No customer support. Ignore emails. You're taking a chance!

    I purchased a DS Lite for my son, which took a couple of weeks to arrive. The packaging declared the item to be a low value "game", so again, if opened by customs I would have been presented with a large import tax bill. Unfortunately, the power supply failed to work. I managed to get through (eventually) to arrange it's replacement. A Fed-Ex van arrived to take the power supply back, but even after a month, I have heard nothing. I have emailed them several times, but to no avail. This item would have been useless if I hadn't gone out and bought a replacement power supply myself. This company ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of Unhappycamera

    Unhappycamera

    1 Star Mr Terry Cox 29/08/2008
    User doesn't recommend the product

    Advantages Advantages Cheap

    Disadvantages Disadvantages Con Artist's AVOID !!!!

    DO NOT USE, US COMPANY USING A UK WEB ADDRESS. Ordered an expensive camera, eventually arrived stuffed in a box with no protection. Although it amazingly still worked. Customs declaration on box said 'Game', luckily they didn't check. Realised it was a US co, Not UK, so warranty void. Worried because of packaging it would sooner or later develop a fault. Decided to return for a full refund. After 2 weeks of e mailing (the only means of contact) they agreed for me to return and sent a prepaid label. Based in L.A USA . Package returned unused as received. Although i eventually got a refund,they ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of kikimiki

    kikimiki

    User doesn't recommend the product

    Advantages Advantages NONE

    Disadvantages Disadvantages SELL FAULTY EQUIPMENT, NO REPLY TO CUSTOMERS AFTER PURCHASE, US BASED, SCAM

    DO NOT BUY FROM BESTPRICEBRANDS.CO.UK - BIG SCAM COMPANY This is a company that presents itself as a UK company but in fact it's in US. They sell FAULTY EQUIPMENT and once you receive the goods they don't reply to you emails (no telephone number). I purchased a Sony Vaio laptop for £800. Once it has arrived I realized it was for US market only, it had plug with a cheap adaptor and a guarantee valid in US only. This was not shown on the website anywhere and the prices on the site were all in pounds. As if that wasn't enough, very soon, a month later, my laptop started behaving funny, constantly ... more
  • 7 of 8 Ciao users found the following review helpful
    Picture of BCDASHW

    BCDASHW

    User doesn't recommend the product

    Advantages Advantages Apparently The Price

    Disadvantages Disadvantages You will be involved in criminal activity if you buy from this company

    A Fraudulant Company that puts the buyer at risk of criminal prosecution: Please see this text from the HM Customs Website: Note: Some unscrupulous overseas suppliers openly advertise on the internet, or on their websites that they will deliberately either misdescribe items or underdeclare their value in order to evade customs charges that are legally due on importation. You should be aware that although the foreign sender may have completed the customs declaration form on the parcel you are regarded (in law) as the importer of the goods and responsible for the information on the declaration ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of nji1970

    nji1970

    User recommends the product

    Advantages Advantages Hugely competitive price and accurate courier shipping information

    Disadvantages Disadvantages Lack of UK warranty

    Well, I can only speak as I find, and this has to be one of the smoothest internet purchases I have made in a long time. I made the purchase before reading what others thought of this company, and immediately blocked my credit card payment thinking I was going to be the victim of a scam. How wrong could I be (payment now sent). Camera (Canon S5 Powershot) ordered very late on Saturday evening and arrived safely via UPS on the following Wednesday morning. Camera is in A1 new unused condition, complete with all accessories and then even sent me a mains adaptor (even though this camera works off ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of m_cantafio

    m_cantafio

    1 Star WARNING 29/07/2007
    User doesn't recommend the product

    Advantages Advantages NONE

    Disadvantages Disadvantages NON-UK GOODS, SUPPLIER IS UNCONTACTABLE, UK CUSTOMS IMPORT TAX AND VAT, SHIPPING CLAIMS MISLEADING

    WARNING. This company conceals the fact they are selling NON-UK SPEC merchandise, which DOES NOT HAVE UK WARRANTY OR HARDWARE. 1. Ordered Canon IXUS 70, have received a USA version in wrong colour. 2. Supplied with aftermarket UK adaptor plug so slimline Cannon charger with fold away prongs is no longer slimline or compact. I have to pack a bulky adaptor if I travel. 3. Warranty is USA Canada only. 4. "Ships within 48hrs" is misleading - final payment confirmation page says 3 -4 business days if you pay £5 express delivery or 5 - 7 days on standard free delivery and package arrived 5 business ... more
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