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User Reviews

for Blackcircles.com

Rating Summary based on 11 reviews

  • 5 Stars
    3
  • 4 Stars
    2
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Star
    5

Detailed rating

  • Cost of service
  • Ease of use
  • How useful was it?
  • Look and Feel
  • 3.5
  • 3.3
  • 3.1
  • 3.5
Previous page Next page Page 1 of 2 | 1 to 10 out of 11 Review(s)
  • 6 of 6 Ciao users found the following review helpful
    Picture of randeep.panjabi

    randeep.panjabi

    User doesn't recommend the product

    Advantages Advantages Easy to navigate website, pleasant phone operator

    Disadvantages Disadvantages Will try to sell you whatever makes them most £££

    Recently I discovered that the tyres of me VW Golf 1.8 were badly worn and that replacement was urgently needed. According to the manual, I required four 195/65/15. Continental, it appears, is the recommended choice of Volkswagen. However, I was need of new tyres and didn’t really bother what brand. I had a look around my local town and came back with three quotes, ranging from Kwick-Fit to my local tyre dealer. Kwick-Fit came out most expensive, a staggering £85.67 per tyre (Continental Premium Contact 2) and Euromaster recommended me a Michelin Energy E3A for an equally heavy £88.45. My ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of mojobob

    mojobob

    User recommends the product

    Advantages Advantages Very easy to use, very good prices, very straightforward.

    Disadvantages Disadvantages None for me.

    I passed my driving test at the grand old age of 24, bought my first car, and thought I was all set for the world of motoring. Everyone tells you that having a car is expensive, but you don't quite believe them until it happens! So, amongst other things, it was recommended to me that I needed a set of new tyres on the back of my car. I decided to shop around on the net, being an avid internet shopper, convinced that I could find a good deal. I tried all the obvious choices, including KwikFit, Event Tyres and National Tyres but then I found BlackCircles.com. The site looked of good quality ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of jp7541

    jp7541

    User recommends the product

    Advantages Advantages Competitive, all-inclusive prices

    Disadvantages Disadvantages Not always the cheapest

    If i ever need a tyre replaced this is one of the very first places I look. Their prices are very competitive and their customer service is fantastic. The website is easy to use. It has lots of helpful information to assist you in selecting the correct tyre for your vehicle. When you search for tyres, you will normally be presented with the options for Mid-Range or Premium tyres. Usually by clicking on the tyre type, you get a further review of the tyre. The prices quoted on their site are 'all-in' which is also more helpful than what you often get quoted when contacting garages (whereby you ... more
  • 18 of 18 Ciao users found the following review helpful
    Picture of Adavies344

    Adavies344

    User recommends the product

    Advantages Advantages Quote all in costs up front, local fitting

    Disadvantages Disadvantages Prices vary depending on sizes

    I have been meaning to rewrite this review for a long time, now I have the time spare to do it. This company is the first independent I have found who will sell you tyres via the internet. By independent I mean somewhere other than ATS, Kwik Fit etc, you get the picture. When you first open the site you are faced with a very user friendly home page, the theme is tyre related and is mainly black with helpful links top & bottom. I'd recommend anyone who is sceptical to scroll to the bottom and click on the customer comments link. I agree with what they say. Slap bang in the middle of the page is ... more
  • 1 of 1 Ciao users found the following review helpful
    Picture of mgfreak

    mgfreak

    User recommends the product

    Advantages Advantages Blackcircles make an additional donation to fight Polio

    Disadvantages Disadvantages Hard to think of one

    Without doubt one of the best - and lowest cost internet providers of Tyre Services. They even provide an extra 5% discount AND make a furtherr donation to Rotary International towards the worldwide elimination of Polio when purchases are made via www.rotarytyres.co.uk - TRY THEM TODAY - you will be pleasantly surprised! All you need to do is to log onto www.rotarytyres.co.uk and then click on to the Blackcircles logo. This will take you to the page providing the Promotion Code to gain the additional 5% discount over their already heavily discounted price Click once more and you are onto their ... more
  • 1 of 4 Ciao users found the following review helpful
    Picture of briansavage1

    Level 1 briansavage1

    Member since 21/02/2013

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages NONE

    Disadvantages Disadvantages Will Not stand by Poor quality tyres!

    I bought 4 Premium Bridgestone Potenza RE050A tyres from BLACKCIRCLES.com as recommended by their online order system at total price of over £700.00. After less than 6,000 miles, the rear tyres (which were from a different batch number than the front tyres) were totally smooth - completely illegal to drive on. The front tyres were only worn by 1mm over the same period (i.e. 7mm tread left). I sent the rear tyres back asking for an explanation. The Manufacturer said that "HIGH MILAGE is not recognised as being the main criteria of this tyre". BlackCircles replied that "the total mileage does ... more
  • 1 of 2 Ciao users found the following review helpful
    Picture of soni24

    soni24

    User doesn't recommend the product

    Advantages Advantages good value but false economy

    Disadvantages Disadvantages dangerous; poor complaints handling service; unreliable

    My partner ordered two new tyres for our car and went to a garage in Milton Keynes to have them replaced. The new tyres were installed on the front wheels of the car. Less than one week later, one of the front tyres became flat - whilst I was driving the car by myself on the motorway. This could have been an extremely dangerous situation if other drivers on the motorway had not allowed me to get from the outside lane over to the hard shoulder and quickly. The RAC recovery guy inspected the wheel before he put the emergency wheel on and told me that one of the alloy wheel nuts was missing too ... more
  • 1 of 4 Ciao users found the following review helpful
    Picture of Imago0

    Imago0

    User doesn't recommend the product

    Advantages Advantages Simple and straightforward

    Disadvantages Disadvantages Incompetent and unhelpful in dealing with the results of their incompetence.

    I ordered a tyre through Blackcricles and had it fitted by their local fitter. the site seemed very professional and straightforward, with a good choice and the product I wanted; a Uniroyal rainsport 2 tyre. No problem, but at high speed the car vibrated quite badly. I thought there must have been a problem with the fitting and had no problem arranaging for the fitter to inspect it. However, they found no problem with the fitting and concluded that the tyre was faulty. Normally they said this wouldn't have been a problem and they could have replaced it from a 'normal' supplier. However with ... more
  • 1 of 8 Ciao users found the following review helpful
    Picture of MichaelwelchCEO

    MichaelwelchCEO

    User recommends the product

    Advantages Advantages Independent

    Disadvantages Disadvantages Various, but we listen to our customers and make change happen

    My name is Michael Welch, I am MD and Founder of Blackcircles.com. I am writing this review in response to the 'not too independent' review posted recently. I can guarantee all customers and non-customers that we are in fact very independent. Furthermore I can also confirm WE DO NOT incentivise our sales staff on certain products, I should know, I sign off the salaries. Our business has been created to do away with 'favoured' brands unlike the high street operators, meaning we can offer more products across the complete range catering for all customers based on their preference. I can only ... more
  • 0 of 4 Ciao users found the following review helpful
    Picture of steve.-e

    Level 1 steve.-e

    Member since 16/08/2012

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages competitive price

    Disadvantages Disadvantages cost of new wheel much more than any saving.

    I think you all need to read paperwork and do not sign for condition of wheels as you are signing away your rights. I had 2 tyres fitted and wheel rim mysteriously had two large dents in after tyre was fitted. Despite never being curbed and only driven by 2 drivers and 20,000 miles on. Garage who fitted them lied to black circles about damage saying it was present before fitting but strangely their signature on sheet shows no damage before or after fitting, as obviously I would have challenged them. The pink sheet I refer to has spaces for signatures for condition of wheel both before and ... more
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