Home > Internet > Online Shopping > .com Online Shopping > Blackleaf.com (since 2009)

Rating Summary

Show only

Reviews with images (1)

1-7 of 7 reviews Show most helpful reviews first Newest first

 

Community Level 1aldronys

aldronys

Awful customer service and poor delivery

AdvantagesWide range of items, easy to use site.

DisadvantagesNo customer service, no stock, poor delivery, careless mistakes and frustrating to deal with.

"I ordered a pair of shoes in UK size 10 and after two weeks of waiting, a US size 10 turned up at my door. Despite my plea to get this turned around quickly, no one seemed to care that a mistake had been made. It then took a lot of emailing to finally get someone to rectify this. This took a further two/three weeks. They eventually refunded the postage after a lot of arguing. In an attempt to give them a second chance, a couple of months later i ..." Read review
09.05.2011

Ciao members have rated this review on average: helpful

Community Level 1mr_loh

mr_loh

Terrible customer service and dishonest tactics. Review with images

AdvantagesNone.

DisadvantagesWasted time sending wrong item back at my own cost. They refuse to refund.

"Refused to refund return postage after they sent the wrong item. I notified them that the listing I ordered from had two different sub images after receiving the wrong item. I took a screenshot and sent it to them (see attached image). They haven't acknowledged or responded to my emails regarding the photographic evidence and incorrect listing. Since then the listing has been amended and I received a response claiming that I ordered the wrong item, ..." Read review
15.04.2011

Ciao members have rated this review on average: somewhat helpful

Brilliant company to deal with

AdvantagesGood customer service, cheapest prices

Disadvantagesnone

"After reading reviews I was a bit dubious about using this company, but after a bit of research I found out that most of those reviews were from when Blackleaf was under its old ownership. I'm going on holiday in a few weeks so need some board shorts and normally a TKMaxx bargain hunter I was disappointed with what was on offer so tried some online retailers. Blackleaf was the cheapest by far for what I was after and had the best selection on offer. ..." Read review
19.07.2011

Ciao members have rated this review on average: somewhat helpful

Blackleaf - Great Service, Quick delivery as promised

AdvantagesGood range, good service, good prices

DisadvantagesNo tracking on the slower delivery options

"I have now purchased several items from Blackleaf and felt compelled to write a review. Each time that i have made a purchase the service has been excellent and when i had to return an item (that was a bit tight on the waist) the returns procedure was simple and I quickly received the size i needed. The staff were really helpful when i called and dealt with my query quickly and efficiently. My last purchase was a pair of DC Trainers and they were ..." Read review
03.03.2011

Ciao members have rated this review on average: somewhat helpful

The Amazing CamelBak Groove. filtered water as you drink.

AdvantagesFast shipping - Quality Products - Good After Sales

DisadvantagesNone

"...that i clicked through to Blackleaf.com i could tell that i had come to a website worth bookmarking, its easy to navigate sire made it fast and simple to find the item that i was after. They had a great rang of products that i was to choose from, and in the end going with the larger 750ml CamelBak Groove. I use this for drinking water from at work, giving me a large bottle and filtered water during the day, The bottle itself is solid and i can ..." Read review
18.06.2012

Ciao members have rated this review on average: somewhat helpful

Brilliant service, quick delivery - pair of Converse Shoes

AdvantagesEasy to use, quick delivery, cheap prices, great service

Disadvantagesnone

"...while back and luckily found Blackleaf.com after a quick search. The site was easy to navigate with clear imagery so it didn't take very long to find the pair in size 8 - the drop down menu shows each available size and plenty of other colour options and styles as alternatives which is handy. After a quick checkout I received prompt email confirmation in regards to my order being processed and after waiting a few short days my order arrived. There ..." Read review
12.03.2013

Ciao members have rated this review on average: somewhat helpful

Blackleaf rocks

AdvantagesGreat site and amazing brands. Love Vans and Element!! Delivery is Free and Fast too..

DisadvantagesNothing of note

"Used this website on many occassions and have recommended to all my friends. Loads of comps on their facebook page also and you can follow them on Twitter. Delivery is Free and depending on what you order comes tracked or royal mail. Would like to see some more hardware on the site but apart from that can't fault it. In my opinion one of the best Action Sports stores out there at the moment and will continue to use esepcially this winter when I am ..." Read review
02.05.2012

Ciao members have rated this review on average: somewhat helpful



Are you the manufacturer / provider of Blackleaf.com (since 2009)? Click here