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Home > Internet > Online Shopping > .com Online Shopping > Blackleaf.com (since 2009)

User Reviews

for Blackleaf.com (since 2009)

Rating Summary based on 7 reviews

  • 5 Stars
    		5
  • 4 Stars
    		0
  • 3 Stars
    		0
  • 2 Stars
    		0
  • 1 Star
    		2

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  		• 3.5
  		• 3.7
  		• 4.3
  		• 4.3
  		• 4.2

Review attribute filters

Previous page Next page Page 1 of 1 | 1 to 7 out of 7 Review(s)
  • 5 of 5 Ciao users found the following review helpful
    Picture of aldronys

    aldronys

    1 Star Awful customer service and poor delivery 09/05/2011

    Advantages Advantages Wide range of items, easy to use site.

    Disadvantages Disadvantages No customer service, no stock, poor delivery, careless mistakes and frustrating to deal with.

    I ordered a pair of shoes in UK size 10 and after two weeks of waiting, a US size 10 turned up at my door. Despite my plea to get this turned around quickly, no one seemed to care that a mistake had been made. It then took a lot of emailing to finally get someone to rectify this. This took a further two/three weeks. They eventually refunded the postage after a lot of arguing. In an attempt to give them a second chance, a couple of months later i ordered another two pairs of shoes. Despite both pairs being in stock on the website, i was told that stock was 3-4 weeks away due to a discrepancy in ... more
  • 1 of 4 Ciao users found the following review helpful
    Picture of mr_loh

    mr_loh

    1 Star Terrible customer service and dishonest tactics. Review with images 15/04/2011

    Advantages Advantages None.

    Disadvantages Disadvantages Wasted time sending wrong item back at my own cost. They refuse to refund.

    Refused to refund return postage after they sent the wrong item. I notified them that the listing I ordered from had two different sub images after receiving the wrong item. I took a screenshot and sent it to them (see attached image). They haven't acknowledged or responded to my emails regarding the photographic evidence and incorrect listing. Since then the listing has been amended and I received a response claiming that I ordered the wrong item, meaning they will not refund me. Speaking as an online retailer myself, I am disgusted by this attitude and service. This is exactly why these ... more
  • 1 of 7 Ciao users found the following review helpful
    Picture of warrencx5

    Level 1 warrencx5

    Member since 18/07/2011

    Reviews written: 6

    5 Stars Brilliant company to deal with 19/07/2011
    User recommends the product

    Advantages Advantages Good customer service, cheapest prices

    Disadvantages Disadvantages none

    After reading reviews I was a bit dubious about using this company, but after a bit of research I found out that most of those reviews were from when Blackleaf was under its old ownership. I'm going on holiday in a few weeks so need some board shorts and normally a TKMaxx bargain hunter I was disappointed with what was on offer so tried some online retailers. Blackleaf was the cheapest by far for what I was after and had the best selection on offer. I decided to call the sales team instead of ordering online, just to make sure there would be no problem with my order and it was all processed ... more
  • 0 of 5 Ciao users found the following review helpful
    Picture of DavidOliverMorris

    Level 1 DavidOliverMorris

    Member since 03/03/2011

    Reviews written: 6

    5 Stars Blackleaf - Great Service, Quick delivery as promised 03/03/2011

    Advantages Advantages Good range, good service, good prices

    Disadvantages Disadvantages No tracking on the slower delivery options

    I have now purchased several items from Blackleaf and felt compelled to write a review. Each time that i have made a purchase the service has been excellent and when i had to return an item (that was a bit tight on the waist) the returns procedure was simple and I quickly received the size i needed. The staff were really helpful when i called and dealt with my query quickly and efficiently. My last purchase was a pair of DC Trainers and they were discounted by £10.01 off the rrp .The delivery guideline was 2 to 3 days and they arrived 2 days after ordering so i was pleased with that. There was ... more
  • 0 of 7 Ciao users found the following review helpful
    Picture of Paders

    Level 1 Paders

    Member since 04/05/2012

    Reviews written: 2

    5 Stars The Amazing CamelBak Groove. filtered water as you drink. 18/06/2012
    User recommends the product

    Advantages Advantages Fast shipping - Quality Products - Good After Sales

    Disadvantages Disadvantages None

    Hi , I purchased this bottle a couple of months back and have been using it everyday since for my water bottle at work. From the first time that i clicked through to Blackleaf.com i could tell that i had come to a website worth bookmarking, its easy to navigate sire made it fast and simple to find the item that i was after. They had a great rang of products that i was to choose from, and in the end going with the larger 750ml CamelBak Groove. I use this for drinking water from at work, giving me a large bottle and filtered water during the day, The bottle itself is solid and i can not fault it ... more
  • 0 of 5 Ciao users found the following review helpful
    Picture of Benn84

    Level 1 Benn84

    Member since 12/03/2013

    Reviews written: 1

    5 Stars Brilliant service, quick delivery - pair of Converse Shoes 12/03/2013
    User recommends the product

    Advantages Advantages Easy to use, quick delivery, cheap prices, great service

    Disadvantages Disadvantages none

    I bought a pair of Converse Shoes a short while back and luckily found Blackleaf.com after a quick search. The site was easy to navigate with clear imagery so it didn't take very long to find the pair in size 8 - the drop down menu shows each available size and plenty of other colour options and styles as alternatives which is handy. After a quick checkout I received prompt email confirmation in regards to my order being processed and after waiting a few short days my order arrived. There was also confirmation of dispatch as well so I knew when they were on the way. I've always worn Converse ... more
  • 0 of 2 Ciao users found the following review helpful
    Picture of ciaobrain

    Level 1 ciaobrain

    Member since 02/05/2012

    Reviews written: 1

    5 Stars Blackleaf rocks 02/05/2012

    Advantages Advantages Great site and amazing brands. Love Vans and Element!! Delivery is Free and Fast too..

    Disadvantages Disadvantages Nothing of note

    Used this website on many occassions and have recommended to all my friends. Loads of comps on their facebook page also and you can follow them on Twitter. Delivery is Free and depending on what you order comes tracked or royal mail. Would like to see some more hardware on the site but apart from that can't fault it. In my opinion one of the best Action Sports stores out there at the moment and will continue to use esepcially this winter when I am off Boarding in Tignes. As for now well summer is around the corner so I will be looking for some rad shorts, pocket Ts and some more Vans ... more
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