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1-4 of 4 reviews Show most helpful reviews first Newest first


Hotels can prevent poor visitor reviews on Booking,com

Advantagesreal time availability

Disadvantages'booking' is misleading - you are paying up front

"...stayed, paid whatever), and then Booking.com do not send you a feedback form, and if you ask for one, Booking.com will not send you one, unless you kept your signed receipt (if you remembered to keep it and sign it). On a recent tour of Sri Lanka, this happened to me twice - the only two disappointing hotels on the whole 10-day trip, both reported me as 'no show', though I did arrive at both, and stayed at 1 (the other was too bad, so I did not stay). I ..." Read review

Ciao members have rated this review on average: helpful

Community Level 1Ttk371


Booking.com deserves an okay

AdvantagesGood rates by comparison

DisadvantagesTheir "top" properties aren't the best

"...addressed upon arrival directly with booking.com customer service. Speaking of booking.com, their "top" properties are not necessarily the best. Therefore, I check several sources before I book anything. One thing to keep in mind: the technology booking.com uses allows a property to offer accommodation at truly least expensive rate (in terms of minimizing marketing expenses). So, I give an "ok" to them. ..." Read review

Ciao members have rated this review on average: somewhat helpful

Community Level 1peterboss


You can get a better price

Advantagesbig choice

Disadvantageshigh price comparing to local providers

"...was 30% cheaper than on booking.com - and I even haven't asked for a discount... Next time I was planning my trip to Chishinau - I just searched online for a local website providing hotel reservations and got a better price again. Since that time I always try to find a reliable local website to book hotels and apartments. My advice would be to go and search local providers online. ..." Read review

Ciao members have rated this review on average: not helpful

Community Level 1AirportCar...


Slightly better than average...

Advantageseasy to use

Disadvantagesyou can find cheaper deals elsewhere

"Booking.com has a sophisticated hotel booking engine that pulls data from several sources to give you a competitive rate on most hotel bookings. Be aware that booking.com is only a middle man suffice to say that you can find better deals elsewhere. Booking.com doesn’t only offer hotel reservation facilities but it also offers a white label solution for smaller travel related websites to use their booking engine. This allows the participant to ..." Read review

Ciao members have rated this review on average: not helpful

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