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Boots - the Store

Advantages: Quality products all under one roof
Disadvantages: None

...and beauty store! The Boots Company PLC is a chain of high street stores known for their pharmacy and beauty/health products. You can find a Boots on just about every high street in Britain. In fact Boots has approximately 1,500 stores in the UK and abroad. This is the thing I like most about it, you are always guaranteed to find a store wherever you are in the country which makes it easy when you need to buy a repeat brand or just need to pop into ...
...on a weekend away. Boots was founded in Nottingham in 1849 by a gentleman called John Boot, hence the name and turned into a chain by his son Jesse. Boots stores are very easy to spot and recognize on the high street. They include a big blue sign with Boots written on it in cursive white writing. The sign was actually based on a design made by one of Jesse's sign writers in the 1870's. Like I said, Boots were primarily known for their pharmacy ...

Spottydog11 24.09.2008 · Read full review
Ciao members have rated this review on average: very helpful
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Why they think they are leaders I'll never know

Advantages: Good Customer service when it goes wrong
Disadvantages: When it goes wrong it really goes wrong. Expensive

...boots. I thought that because Boots is such a big brand, that it would be fine. I'll set the scene. We had a big social event at and I took loads of great pictures (inc. the board looking sheepish). I decided to get the two rolls of film on a picture CD so we could could put them on the Company website. I took them into Boots on Thursday 1st March and was told that they would take three days, which was longer than I expected but because of the relative ...
...got a call back from Boots saying that they had found my photos, when I went to get them (queuing for 20 minutes) I found they had sent back the pictures of squirrels and had ignored the form I had filled out. It's now May and still no word (although I have been assured that they will continue looking for them for the next year-which does nto bode well) It does mainly seem to be the imcompetence of the processing lab to blame as the staff at Boots ...

o.gerbilpants 09.05.2001 · Read full review
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Boots and the case of the lost film

Advantages: Free upload of film to internet
Disadvantages: They lose your film

...roll of APS film to Boots for next day development (thankfully, the other film I took on my trip was still in my camera). Included in their normal developing service is a free upload of the film to Bootsphoto.com, where you can send the pics and share them to your friends. For the record, this is the only reason that Boots has an edge on its competition, despite their absolute incompetence as a photo developer. The next day, I turned up to Boots ...
...day, I go down to Boots to see if anything is changed. Nothing has. They put their hands up in the air and say they will call. Meanwhile, in their open photo lab behind the counter, a man in his late 40's is sitting in a chair. Doing nothing. Not wearing a lab coat. Just ingratiatingly picking his nose and rubbing his findings on his upper lip. He does this repetitively for at least 2 minutes and I am reminded of aged psychologically disturbed apes ...

buzzy 05.07.2001 · Read full review
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CD programs and 're-buying' photos

Advantages: Good quality
Disadvantages: Cost

Went on a wet camping trip abroad so chose 2 identical disposable cameras. I wanted the option of sharing the photos with friends over the internet so I opted to have them on CD as well, but as the price wasn't great, hence I decided to wait 3 days. On picking up the photos (and waiting in a 20min queue) I was shocked to find one of them cost £1 more than the other, even though they were same size, same amount of photos, and no real difference between ...
...the manager and waiting much longer, she couldn't change it... Now I have the photos and the CDs which are great. I'm surprised at how good quality they are even with some of the night shots and after going through a hurricane! I would like to upload them onto a website, but I have to use their program and it looks like I'd need to 'buy' them again in order for anyone using another computer to view them.... I can't help feeling a little conned, ...

perovenaca 04.09.2007 · Read full review
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Christmas Shopping at Boots!

Advantages: 3 for 2 - GREAT BARGAINS!!
Disadvantages: to difficult to chose from the range.

...focus on my op on Boots stuff, Thanks xx Well, I am probably the most organised member of my family. I have bought everyone’s Christmas present and they are all wrapped and hidden. The only activity I have left to do now is write out Christmas cards - but there is plenty of time for that! The thing I do not believe has plenty of time to do is of course buy presents! People have no one but themselves to blame when they are running around stressfully ...
...As I have mentioned before, Boots have got a Christmas 3 for 2 mega deal which is basically the main reason I love to shop there for presents! The best thing to do, I think, is to purchase 3 items at the same price then get one free. I try to do that so you are not wasting any money and you get the best deal. So basically I bought 3 things at £10 and got one free, bought 3 things at round about £5 and got one free! This would usually be at the price ...

Gareth113 16.11.2003 · Read full review
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Boots photograph developing and processing

Advantages: can get them done in an hour (so can other places)
Disadvantages: price, quality of photo's

...I took them to Boots to have them developed on the hour processing. They were expensive, but for a special occasion as this, I didn't mind. When I got them back, I was very dissapointed as they were very dark and some of the colours didn't seem true. I complained and they re-developed them free of charge. They were a bit better but still dark. Recently, I wanted something developing quickly and with reservations, I put them into Boots and they ...
...found a couple of people who have used the quick service and have not been happy with the finished results. I would be interested to know if any other members have had this problem, or if their normal 24hr/next day/2 day service results are affected with this problem. Next time I will used Snappy Snaps. ...

anjib 05.02.2001 (25.01.2001) · Read full review
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Boots - the case of the mysterious white dots

Advantages: Good customer service, polite
Disadvantages: Expensive, can go wrong

...popped one film in to Boots for one hour developing. I was surprised to find it very expensive but went ahead all the same, expecting a respected brand to produce good quality photographs. I came back to collect my photos, paid, and left the shop. All good so far. Sitting down to look over the photographs, I discovered that half of them had white spots on them. Against colours, they showed up very clearly, spoiling my photographs. I immediately ...
...poor. I would give Boots the benefit of the doubt. I have only developed one film with them. Due to the politeness of staff, and attempts to solve the problem, I have said yes when asked whether to recommend them, but would advise customers to er on the side of caution. I have to admit I took my other films elsewhere, and was very satisfied with how they came out. ...

pinkpoodle 03.03.2004 · Read full review
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Quick review of Boots

Despite a history of long waits in the queues and previous problems, I continued to use Boots developing because of the convenience and the Advantage points. However, recently I've had a saga stretching over at least a month trying to get various sets of photos developed. The saga is too long to put in detail, but it has involved a lot of wasted time, unnecessary trips to find that the developing wasn't ready, faulty CDs created from SLR film, staff not being able to find where other staff have put things, poor customer service. And that's just part of it. ...

smollan 02.10.2008
Ciao members have rated this review on average: helpful
Review of Boots

Digital developing at Boots

Advantages: Great price
Disadvantages: Poor assistants in some locations

...once compared the prices between boots and Asda and asda were almost 3 times more expensive, and this is one of the cheapest supermarkets? Most of the time they are doing a deal such as 50 digital prints for a fiver on the 24hour service and the second set is still half price. So that's 100 prints for £7.50 (7.5p per print) All you do is give your digital media. They accept all kinds of memory sticks/cards, it takes a couple of minutes to download ...
...reciept and given your digital media back. In some stores they are trialling an infer-red system so you can transmit photos from your phone to get them printed out. Bluewater is one of these sites. The quality of the prints are as good as your camera is at taking them. You give them a good quality photo they will give you a good quality print. Writing a review takes time so please take a minute to rate this review. Thankyou in advance. ...

Mitchmente 13.06.2004 · Read full review
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Boots Photo Developing...

Advantages: None compared to other companies
Disadvantages: Expensive

...set of photos into a Boots store purely because it was close and I didn't have time to shop around. The sales service was good, and the people were friendly, but I found it to cost a little more than other shops which deliver the same results. The photos I ordered were standard size (6"x4" i would guess at) and the quality was fine, with no imperfections. I cannot remember how much it cost, but i know it was more expensive than other shops, for example, ...
...to look out for in boots is any special offers, make sure they are what you want - and worth it- and you are likely to save the most money. *Edit* At a guess I think it cost me around four to five pounds to develop 24 pictures. ...

EmmaL47 15.06.2004 · Read full review
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Poor online customer service

Advantages: There are no advantages
Disadvantages: Poor Customer Service

...placed an order on the Boots online system and completed the full checkout process. I received a confirmation stating the value of my order. However, a day later I received an email stating that my order had been cancelled "as part of their internal procedures to protect customers". "Why?" I asked myself. Card details were ok and I'd received confirmation - so why cancel the order. So I asked by sending an email to their "customer care" email address. ...
...and guess what...No response. I'm very disappointed in Boots - Cancelling my order and not responding to my emails. I'm affraid their online system gets a true thumbs down for me...and I'll be thinking twice about walking into one of their high-street stores. Sorry, Boots but you're Rubbish!!! ...

pmg40 22.09.2009 · Read full review
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