Bradford & Bingley Building Society > Reviews

Advantages: Good range of accounts. Competitive. Offshore Accounts
Disadvantages: Quality of service declined recently.Not many branches in the South

...had accounts with the Bradford & Bingley Building Society since 1979 when I obtained my very first mortgage with them and was required to open a savings account. That was in Yorkshire and,of course,there are a lot of branches of B&BBS in that county. I have long since paid off the mortgage but I still have two accounts with this Building Society,one in England and another offshore in the Isle of Man. B&BBS has converted to a bank and I,along with ... Read review

I recently tried to open an e-saver account with Bradford and Bingley. It was a terrible experience. The opening details were supposed to come in the post: they never arrived. I was sent all sorts of emails demanding that I should put an opening balance into the account or it would be closed, but was unable to do so because of not having an account log-in. The call centre number was never answered. I have now given up and am trying Alliance and Leicester!

Advantages: Great service,firendly people
Disadvantages: no card system and long queues

...have had an account at Bradford and Bingley now for 9 years,but never really paid much attention to it until last December when £650 was so kindly injected into it (i am ever grateful to the vote of the shareholders!) After this surge of cash,i decided to get acquainted with my bank as i was going to be spending a lot of time there! However,now its been a year and i feel as if iam constantly in queues in the B&B waiting to draw out quite embarrassing ... Read review

Very poor customer service. On opening a savings on line account it took 5 weeks longer than quoted which cost me loss of interest. When eventually opened erros made.Causes due to 1) failure to respond to communications (3 occassions) 2)Failure to send out promised documents(3 occassions) 3))Lost documents (2 occassions) 4)And when finally opened Failure to act on written instructions casusing funds to be removed which will cause alot of paper work to recover. Generally a company to avoid unless you want a headache.These errors or rather a lack of customer care occurred opening a single account. Significant contravention of the FSA regulations

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bradford and bingley is being sold off to the dogs, and memebers will get a slice of the action via a windfall - but the question on most people's lips is "what should i do" - do i keep the shares forever, for a while or get rid on day one! Well, like anything else, there is no right or wrong answer - it depends on your timescales, priorities and otehr needs. generally of course shares do well in the long term - but ask yourself this - why should ... Read review

Advantages: none
Disadvantages: lots, as listed

Lifetime saver with BBBS and my mortgage through them . They must now be the most uncompetitive operator??. Waited oner 12 months, getting savings rates of less than 4% whilst waiting to hear of their windfall rates, which ended up measly. Quickly then moved savings out. Moved house insurance away from mortgage, found it less than half price elsewhere. Then complained about mortgage rate last year. Got 1% disc for 5 years but with redemption penalty ... Read review

Advantages: Look out for good offers from December
Disadvantages: Organisation busy demutualising

Bradford and Bingley is dominated by its forthcoming float, which should be in December. Long standing members will get shares to the value of around £700, but its too late for new members to join. This situation rather raises the question as to why anyone should join Bradford and Bingley. There are some good answers. The simplest one is that it is broadly similar to other banks and building societies, and if it happens to be convenient as a High ... Read review