Bristol Trade Centre Car Supermarket > Reviews

Advantages: None
Disadvantages: Dodgy vehicles sold, appauling customer service, very stressfull

I bought a car from BTC that cost £5000.00. It was only 2 years old with 21,000 miles on the clock. The salesman promised the earth to me. If I left the car with them for two weeks before I collected it they would sort various things out such as filling in a scratch on the paintwork, new wheel covers and a full valet amongst various other things. On collection nothing had been done to the car since I last saw it! and I had made another 3 hour journey ... Read review

Advantages: Very good at making the sale
Disadvantages: Crap after sales

I bought a VW Golf GTi from BTC recently. I was encouraged to part ex my old car and take this one home the same day as the salesman would earn extra commission. This suited me at the time and I arranged to take the car back up (130 mile round trip) to have the cambelt service, valet! etc done then. A courtesy car was provided and the cambelt service and brake discs & pads etc were replaced. As I collected the car, they didn't have time to do the ... Read review

rubbish,rubbish,rubbish pushy sales people get you signing paper work after paper work no time to read it ,they quckly read out bits out they say are important make out they are doing you a favour by throwing in free parts and labour for signing today. get home to find parts and labour has cost over £2000 !!! no after sales service whats so ever!! dont buy a car from here its a rip off!!!

Advantages: Big choice
Disadvantages: Dodgy reputation, hard sell

BTC has had some terrible reviews on ciao, but my experience with them was ok. I bought a Ford Fiesta LX for £6400 (screen price £7000) and it's just gone in for its 1st service since I've had it. Nothing bad to report, the car is fine. I did get a hard sell at the centre, but that's pretty much par for the course with 2nd hand car dealers! As always the trick is to insist on a lower price and stick to your guns, and be prepared to walk away if ... Read review

Reading these reviews does not surprise me because of the way Bristol Trade Centre was ran, the good news is that in August 2007 their was a New Managing Director who taken over and has made drastic changes to a lot of things, there is now vehicles bought from suppliers which are better condition, better mileage and warranties issued to each sale. Professional Sales executives are now in place and there is a better friendly atmosphere. There is now a main aftersales department in which problems are quickly solved. All round Bristol Trade Centre is now a very professional place to buy a decent car at low cost.

Purchased a Renault Clio from BTC in May 2007 for £4000. Since day 1 they have proved unhelpful, taking several weeks to get the MOT certificate to me, then claiming they could not find the service history, which they now claim they never had. Subsequently failed to fix a recurring problem with the car claiming it was not covered by their warranty. Never return phone calls and have been extremely unhelpful at every step of the process. Now stand to lose over £2000 on the sale of this car due to the lack of service history

Advantages: lol NOTHING
Disadvantages: everything

I do wish I'd have read these reviews before I went there and got totally ripped off! The whole set up is a fake! When we wanted to secure a car on finance the salesman laughed at us wanting to borrow from the bank, he assured us if we took finance from them it would be cheaper interest rates than a mortgage! So we chose the car, waited for 3 hours, felt totally knackered, signed our lives away, then got home and realised what a mistake we made. ... Read review

Advantages: Lots of (questionable) choice
Disadvantages: No aftersales service, prone to stealing (allegedly)

I can honestly say I have never had such a hellish car buying experience. I purchased a car in December. Within 1 mile of leaving the showroom the engine management light came on. After repeatedly trying to get them to fix this with no success, I paid to have the problem fixed myself. Cost: £260. Several months later the problem recurred. This time a sensor had failed (around £50). I was still having no success with BTC (who say it is not their ... Read review

Advantages: Let me know if you find any
Disadvantages: Everything

I went to BTC not seeing any reviews - i wish I had. Salesmen were pushy and didnt give me chance to breath! They took £1100 off me as deposit for a car on credit. I changed my mind and cancelled the agreement the next day (hadnt even got the car yet) and they refused to refund the deposit. When I cancelled the salesman was extremely rude and made me feel intimidated as he tried to bully me not to cancel. I tried to complain to the manager but ... Read review

Advantages: None
Disadvantages: Lots

If you are considering buying from these people,DON'T...I got taken in by them and am now bordering on small claims court with them. They will appear to be caring, helpful and extremely efficient when you approach them, they will suck you in, brainwash you and once you've signed and 'accepted' that vehicle you have more chance of becomming pope than of any after sales service...and after service YOU WILL NEED, I can assure you, you will probably also ... Read review

Advantages: Absolutley None
Disadvantages: Cowboys

Not being from the bristol area, we didnt know about BTC's terrible rep,we went down there and seen a £11.000 car, we was offered £5000 for ours and left a £1000 deposit, later to recieve a phone call telling us the car is now £12000 and they can only give us £3500 for our car but wont give deposit back,. The matter was later rectified but they tried there level best to rip us off, the car i bought lasted 3 months until it needed new ANTI ROLL BARS ... Read review

Advantages: non
Disadvantages: ripped off

these people taken £300 off me for doing nothing they should be closed down bad business they was willing to take money from me and not give service, I will never set foot at that place again. I paid a deposit of £300 on an old mercedes but because it was so old I could not get a loan on this, I told them about it, and I was told tuff, I told him that you know that I can not get credit on this car, so why take the money, he told me to get lost, so ... Read review