Bristol Trade Centre Car Supermarket

I wish I had read the reviews on here before I purchased a car from Bristol Trade Centre. I am so streesed and upset by the experience I am starting to feel ill! I have had the car 3 months, it has been back to them 3 times for the same problem and its still not fixed. The car is at present sat on my drive completely useless! I have written to the manager requesting a refund. They offered me an exchange but when i went to look for something else this too was faulty and they wanted me to start a whole new crdit agreement not taking into account what I have already paid. They have said i'm not ... more

I must be honest, we are delighted with our new Vectra and it is running very well, however the experience getting there has been somewhat stressful. We were offered £2000 part exchange, which we were not happy with so we walked away. A salesman actually chased us out to our car and offered us the £3000 that we were looking for, so we agreed to go ahead with £2500 deposit and £2000 finance. After being pushed to leave a deposit, we returned the next day to sign the paperwork and collect the car. We were surprised that this whole process only took 30 minutes, and left feeling quite pleased, as ... more

I would like to inform you about BRISTOL TRADE CENTRE. Few weeks ago I bought a car from them, and basically, I can say that is my worse experience as a customer since I am living in this country. as I discover in the internet that I am not the only one who is not happy about them. To be honnest I was very naive, I just trusted them thinking that they were honnest. BTC sold me a car with lot of problems, firstly I had to wait a week before taking the car. problem of battery, windscreen wiper, no MOT, radio not working, problem of code etc...the first day I took the car I arrived at home and as ... more

I bought a car from BTC that cost £5000.00. It was only 2 years old with 21,000 miles on the clock. The salesman promised the earth to me. If I left the car with them for two weeks before I collected it they would sort various things out such as filling in a scratch on the paintwork, new wheel covers and a full valet amongst various other things. On collection nothing had been done to the car since I last saw it! and I had made another 3 hour journey for no reason whatsoever. It was also missing several things such as a manual and a jack and a toe rope loop etc. So, I went back down to the ... more

I bought a VW Golf GTi from BTC recently. I was encouraged to part ex my old car and take this one home the same day as the salesman would earn extra commission. This suited me at the time and I arranged to take the car back up (130 mile round trip) to have the cambelt service, valet! etc done then. A courtesy car was provided and the cambelt service and brake discs & pads etc were replaced. As I collected the car, they didn't have time to do the valet (car was clean on the outside when bought but disgustingly filthy on the inside) and noone had looked at the poor acceleration issue until i ... more

BTC has had some terrible reviews on ciao, but my experience with them was ok. I bought a Ford Fiesta LX for £6400 (screen price £7000) and it's just gone in for its 1st service since I've had it. Nothing bad to report, the car is fine. I did get a hard sell at the centre, but that's pretty much par for the course with 2nd hand car dealers! As always the trick is to insist on a lower price and stick to your guns, and be prepared to walk away if you don't get what you want, even if they tell you they can't possibly go any lower. I think I could have got more off than I did - I'd say aim for 10 ... more

I do wish I'd have read these reviews before I went there and got totally ripped off! The whole set up is a fake! When we wanted to secure a car on finance the salesman laughed at us wanting to borrow from the bank, he assured us if we took finance from them it would be cheaper interest rates than a mortgage! So we chose the car, waited for 3 hours, felt totally knackered, signed our lives away, then got home and realised what a mistake we made. They added over 1000.00 in extra charges for CarGuardX and other things they hid in the small print, charged us almost 30% interest! the finance dept ... more