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User Reviews

for Bristol Trade Centre Car Supermarket

Rating Summary based on 17 reviews

  • 5 Stars
    2
  • 4 Stars
    0
  • 3 Stars
    1
  • 2 Stars
    2
  • 1 Star
    12

Detailed rating

  • Efficiency
  • Price
  • Service
  • 1.6
  • 1.7
  • 1.6

Review attribute filters

Previous page Next page Page 1 of 2 | 1 to 10 out of 17 Review(s)
  • 2 of 2 Ciao users found the following review helpful
    Picture of loops456

    loops456

    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Everything!

    I wish I had read the reviews on here before I purchased a car from Bristol Trade Centre. I am so streesed and upset by the experience I am starting to feel ill! I have had the car 3 months, it has been back to them 3 times for the same problem and its still not fixed. The car is at present sat on my drive completely useless! I have written to the manager requesting a refund. They offered me an exchange but when i went to look for something else this too was faulty and they wanted me to start a whole new crdit agreement not taking into account what I have already paid. They have said i'm not ... more
  • 14 of 14 Ciao users found the following review helpful
    Picture of chilcott1

    Level 6 chilcott1

    Member since 09/04/2005

    Reviews written: 102

    User doesn't recommend the product

    Advantages Advantages Some of their cars are not that bad

    Disadvantages Disadvantages Run by ruthless, lying, arrogant management

    I must be honest, we are delighted with our new Vectra and it is running very well, however the experience getting there has been somewhat stressful. We were offered £2000 part exchange, which we were not happy with so we walked away. A salesman actually chased us out to our car and offered us the £3000 that we were looking for, so we agreed to go ahead with £2500 deposit and £2000 finance. After being pushed to leave a deposit, we returned the next day to sign the paperwork and collect the car. We were surprised that this whole process only took 30 minutes, and left feeling quite pleased, as ... more
  • 18 of 18 Ciao users found the following review helpful
    Picture of papafall

    papafall

    1 Star unhappy 27/07/2005
    User doesn't recommend the product

    Advantages Advantages 0000,00

    Disadvantages Disadvantages all

    I would like to inform you about BRISTOL TRADE CENTRE. Few weeks ago I bought a car from them, and basically, I can say that is my worse experience as a customer since I am living in this country. as I discover in the internet that I am not the only one who is not happy about them. To be honnest I was very naive, I just trusted them thinking that they were honnest. BTC sold me a car with lot of problems, firstly I had to wait a week before taking the car. problem of battery, windscreen wiper, no MOT, radio not working, problem of code etc...the first day I took the car I arrived at home and as ... more
  • 18 of 21 Ciao users found the following review helpful
    Picture of Louise24

    Louise24

    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Dodgy vehicles sold, appauling customer service, very stressfull

    I bought a car from BTC that cost £5000.00. It was only 2 years old with 21,000 miles on the clock. The salesman promised the earth to me. If I left the car with them for two weeks before I collected it they would sort various things out such as filling in a scratch on the paintwork, new wheel covers and a full valet amongst various other things. On collection nothing had been done to the car since I last saw it! and I had made another 3 hour journey for no reason whatsoever. It was also missing several things such as a manual and a jack and a toe rope loop etc. So, I went back down to the ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of CSJC

    CSJC

    User doesn't recommend the product

    Advantages Advantages Very good at making the sale

    Disadvantages Disadvantages Crap after sales

    I bought a VW Golf GTi from BTC recently. I was encouraged to part ex my old car and take this one home the same day as the salesman would earn extra commission. This suited me at the time and I arranged to take the car back up (130 mile round trip) to have the cambelt service, valet! etc done then. A courtesy car was provided and the cambelt service and brake discs & pads etc were replaced. As I collected the car, they didn't have time to do the valet (car was clean on the outside when bought but disgustingly filthy on the inside) and noone had looked at the poor acceleration issue until i ... more
  • 1 of 1 Ciao users found the following review helpful
    1 Star Quick review of Bristol Trade Centre Car Supermarket by niksmith 10/07/2007
    rubbish,rubbish,rubbish pushy sales people get you signing paper work after paper work no time to read it ,they quckly read out bits out they say are important make out they are doing you a favour by throwing in free parts and labour for signing today. get home to find parts and labour has cost over £2000 !!! no after sales service whats so ever!! dont buy a car from here its a rip off!!!
  • 5 of 5 Ciao users found the following review helpful
    Picture of majick123

    majick123

    User doesn't recommend the product

    Advantages Advantages Big choice

    Disadvantages Disadvantages Dodgy reputation, hard sell

    BTC has had some terrible reviews on ciao, but my experience with them was ok. I bought a Ford Fiesta LX for £6400 (screen price £7000) and it's just gone in for its 1st service since I've had it. Nothing bad to report, the car is fine. I did get a hard sell at the centre, but that's pretty much par for the course with 2nd hand car dealers! As always the trick is to insist on a lower price and stick to your guns, and be prepared to walk away if you don't get what you want, even if they tell you they can't possibly go any lower. I think I could have got more off than I did - I'd say aim for 10 ... more
  • 28 of 33 Ciao users found the following review helpful
    5 Stars Quick review of Bristol Trade Centre Car Supermarket by frenchie0101 22/02/2008
    Reading these reviews does not surprise me because of the way Bristol Trade Centre was ran, the good news is that in August 2007 their was a New Managing Director who taken over and has made drastic changes to a lot of things, there is now vehicles bought from suppliers which are better condition, better mileage and warranties issued to each sale. Professional Sales executives are now in place and there is a better friendly atmosphere. There is now a main aftersales department in which problems are quickly solved. All round Bristol Trade Centre is now a very professional place to ... more
  • 31 of 41 Ciao users found the following review helpful
    1 Star Quick review of Bristol Trade Centre Car Supermarket by BarneyButterell 06/05/2008
    Purchased a Renault Clio from BTC in May 2007 for £4000. Since day 1 they have proved unhelpful, taking several weeks to get the MOT certificate to me, then claiming they could not find the service history, which they now claim they never had. Subsequently failed to fix a recurring problem with the car claiming it was not covered by their warranty. Never return phone calls and have been extremely unhelpful at every step of the process. Now stand to lose over £2000 on the sale of this car due to the lack of service history
  • 5 of 7 Ciao users found the following review helpful
    Picture of JULIAN1976

    JULIAN1976

    User doesn't recommend the product

    Advantages Advantages lol NOTHING

    Disadvantages Disadvantages everything

    I do wish I'd have read these reviews before I went there and got totally ripped off! The whole set up is a fake! When we wanted to secure a car on finance the salesman laughed at us wanting to borrow from the bank, he assured us if we took finance from them it would be cheaper interest rates than a mortgage! So we chose the car, waited for 3 hours, felt totally knackered, signed our lives away, then got home and realised what a mistake we made. They added over 1000.00 in extra charges for CarGuardX and other things they hid in the small print, charged us almost 30% interest! the finance dept ... more
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