Home > Finance > Insurance > Life Insurance > Budget Insurance Company Limited

Rating Summary

Detailed rating

Competitiveness of APR
Product package
Efficiency of service
Value for money

Show only

Quick reviews (2)

1-6 of 6 reviews Show most helpful reviews first Newest first

 

Community Level 1brytaylor

brytaylor

Mr B.Taylor

Advantageswas a reasonable quote previous

DisadvantagesVery rude customer support when complaining

"Bennets renewed my motorcycle insurance even after I wrote to cancel after numerous conversations they agreed to refund ,only after I wrote to dvla for disposal proof but I only got £30 by cheque they said they would pay the remaining back to the credit card,I stated the account had closed but they insisted they would only pay back to the account from which it came otherwise they would be breaking the law,after totally contradicting themselves ..." Read review
09.05.2008

Ciao members have rated this review on average: helpful

Community Level 1mobbz

mobbz

Treats customers like dirt

AdvantagesFine if you NEVER need to contact Customer Services or make a claim

DisadvantagesIncompetent, unhelpful, patronising employees

"...just to warn people that Budget Home Insurance customer service will treat you, the customer, like dirt. In the end I gave up trying to get my policy altered and, with only a month to go on my Budget policy anyway, vowed to go with another company never to return. ..." Read review
05.03.2008

Ciao members have rated this review on average: helpful

Community Level 1manchester46

Quick review of Budget Insurance Company Limited

"re car insurance parked car was hit by another vehicle ..The other vehicle insurance admitted total liability ...yet our our car after over 6 months is still not repaired!! our policy is fully comprehensive,.that not with standing the other party insurance are wanting to have the vehicle repaired . BUT budget have messed around and delayed repairing the vehicle for so long that on the advice of the RAC advised getting the financial ombudsman involved .. the ombudsman is now involved . It is likely the the car will not be repair for at least 12- to 18 .Who's fault will that be Budget in our opinion ... absolute rubbish
28.11.2008

Ciao members have rated this review on average: helpful

Community Level 1mhgreats

mhgreats

BISL - very poor practice & customer service

AdvantagesPost Office fronted insurance product with £50 off first premium

DisadvantagesUnscrupulous and disrespectful outfit

"...by BISL Limited, who operate Budget and Bennetts insurance providers. I received my renewal letter last week, and it stated that a payment will be automatically taken from my credit card account unless I cancel the insurance. I had never come across ths practice before and I considered it to be an unfair one, so I telephoned to inform BISL that I would not be renewing the policy. The attitude of the service representative, Sarah, was very poor and ..." Read review
01.04.2008

Ciao members have rated this review on average: helpful

Community Level 1Cassie270270

Cassie270270

Budget insurance rip off merchants

AdvantagesNone

DisadvantagesEverything

"Dont touch this company. My dad took out house insurance with them, he was paying them monthly through his bank about 8months into the premium he cancelled due to finacial problems. He had payed them about £170 up to this point and not made any claims. He then started recieving letters from them saying he he had to pay a £82 cancellation fee. We contacted them they said it must be payed as its in the small print. My dad is a old age pensioner disabled ..." Read review
21.01.2009

Ciao members have rated this review on average: somewhat helpful

Community Level 1azadtbg

Quick review of Budget Insurance Company Limited

"I think this is standard with most policies that I have. The flip side is, if you are busy/forgetfull etc, your policy will renew and you won't be left uninsured should you forget to renew. If you are on top of things, then there's no problem to cancel, is there?
15.04.2008

Ciao members have rated this review on average: somewhat helpful



Are you the manufacturer / provider of Budget Insurance Company Limited? Click here