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Budget Insurance Company Limited

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1-6 of 6 reviews of Budget Insurance Company Limited sort by Usefulness | Product rating | Date

 

Mr B.Taylor

Advantages: was a reasonable quote previous
Disadvantages: Very rude customer support when complaining

Bennets renewed my motorcycle insurance even after I wrote to cancel after numerous conversations they agreed to refund ,only after I wrote to dvla for disposal proof but I only got £30 by cheque they said they would pay the remaining back to the credit card,I stated the account had closed but they insisted they would only pay back to the account from which it came otherwise they would be breaking the law,after totally contradicting themselves ...

brytaylor 09.05.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of Budget Insurance Company Limited

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Treats customers like dirt

Advantages: Fine if you NEVER need to contact Customer Services or make a claim
Disadvantages: Incompetent, unhelpful, patronising employees

...people that Budget Home Insurance customer service will treat you, the customer, like dirt. In the end I gave up trying to get my policy altered and, with only a month to go on my Budget policy anyway, vowed to go with another company never to return. ...

mobbz 05.03.2008 · Read full review
Ciao members have rated this review on average: helpful
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Quick review of Budget Insurance Company Limited

re car insurance parked car was hit by another vehicle ..The other vehicle insurance admitted total liability ...yet our our car after over 6 months is still not repaired!! our policy is fully comprehensive,.that not with standing the other party insurance are wanting to have the vehicle repaired . BUT budget have messed around and delayed repairing the vehicle for so long that on the advice of the RAC advised getting the financial ombudsman involved .. the ombudsman is now involved . It is likely the the car will not be repair for at least 12- to 18 .Who's fault will that be Budget in our opinion ... absolute rubbish ...

manchester46 28.11.2008
Ciao members have rated this review on average: helpful
Review of Budget Insurance Company Limited

BISL - very poor practice & customer service

Advantages: Post Office fronted insurance product with £50 off first premium
Disadvantages: Unscrupulous and disrespectful outfit

...by BISL Limited, who operate Budget and Bennetts insurance providers. I received my renewal letter last week, and it stated that a payment will be automatically taken from my credit card account unless I cancel the insurance. I had never come across ths practice before and I considered it to be an unfair one, so I telephoned to inform BISL that I would not be renewing the policy. The attitude of the service representative, Sarah, was very poor ...
...started talking very loudly and aggressively. I asked to speak to her supervisor and a man called Jeremy came on the line to tell me that they had plenty of other customers and that the practice of taking automatic payments was an FSA guideline. He concluded the conversation by telling me that the convresation was being recorded and getting me to state whether or not I would be renewing the policy. I told him that I would not be renewing. I would ...

mhgreats 01.04.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of Budget Insurance Company Limited

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Budget insurance rip off merchants

Advantages: None
Disadvantages: Everything

Dont touch this company. My dad took out house insurance with them, he was paying them monthly through his bank about 8months into the premium he cancelled due to finacial problems. He had payed them about £170 up to this point and not made any claims. He then started recieving letters from them saying he he had to pay a £82 cancellation fee. We contacted them they said it must be payed as its in the small print. My dad is a old age pensioner disabled ...
...the box on the online application. They then started sending threatning letters from a debt collecting agency. They sent sent another letter yesterday saying the agency are calling at his house he is worried sick. They are bullies. Many other people on these sites I have since found out have had similar experiences. Staff are rude and very unhelpfull. ...

Cassie270270 21.01.2009 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Budget Insurance Company Limited

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Quick review of Budget Insurance Company Limited

I think this is standard with most policies that I have. The flip side is, if you are busy/forgetfull etc, your policy will renew and you won't be left uninsured should you forget to renew. If you are on top of things, then there's no problem to cancel, is there? ...

azadtbg 15.04.2008
Ciao members have rated this review on average: somewhat helpful
Review of Budget Insurance Company Limited

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