Budget Insurance Company Limited

...of my new policy with Budget which they claim was in the post...my insurance finished with them on 31 July so to date 9 Aug i have not received my policy with them (me thinks they have not put my door number down again) its so appalling as they are quick to take your cash and whats worse they keep your credit card details on line so can just take the cash out. But when it comes to problems or sending information out they are slow and you get charged ...

katty73 09.08.2008 · Read full review
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Review of Budget Insurance Company Limited

...but not as much as Budget were offering, they quoted me for the same deal as I was getting but without protecting my no claims and their price was just over £255.00. Well I'm a pretty safe driver, so I decided to go for it...................big mistake....................HUGE mistake. I'll tell you why. I telephoned their freephone number and gave my quote number, they asked a few of the usual questions, and then asked about the security device ...
...Next I wrote to Budget and made a formal complaint. Three weeks later I got a letter from them saying they had looked into my complaint and more or less said as I had not provided the required information or had an alarm fitted, they were not prepared to do anything about the catalogue of errors. Well I really had had enough of this company. I got in touch with the Insurance Ombudsman, and made a formal complaint. Gave them all the details with ...

AnnieB11 13.02.2008 (15.02.2008) · Read full review
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Review of Budget Insurance Company Limited

...have been a customer of Budget Insurance for about 5 years and have had two non-fault accidents. the first was dealt with swiftly and efficiently, my car was fixed, a replacement car was given, all with no effort required from me. My second accident however coincided with the renewal of my policy. This meant that at the moment I was being requoted, my policy reflected an accident that had not yet been recorded as a non-fault, so my premium sky-rocketed. ...
...found an 0800 number for Budget on a 'say no to 0870' website and got through to a customer services rep in the UK who, in a 10 minute conversation, sorted out what has taken me 10 months to do previously, which is commendable. One more thing (sorry, I know this is long) but if you ever try to call their SA customer services and ask for the person you had previously been talking to, they will suddently begin to tell you that the line is breaking ...

SuperPA 10.04.2007 · Read full review
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Review of Budget Insurance Company Limited

...My initial decision to use Budget was based entirely on cost - the quote was approx. £60 cheaper than the competitors. However, when Drake sank (excuse the pun) Budget showed its worth. I have heard from others who lost the remainder of their policy and the premium and were having to to the policyholders protection board (if that is the right name) to look for compensation. Budget, however, after letting us sweat for a while, merely asked for the ...
...of the term, underwritten by Budget itself. I understand that the circumstances were beyond Budgets control, but they dealt with them quite well, certainly better than other brokers. A little more communication during the proceedings would have been welcome, but I am very happy with the eventual outcome and will consider using Budget again. Though perhaps I will pay monthly this time! ...

caileag 28.11.2000 · Read full review
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Review of Budget Insurance Company Limited

My partner bought his car insurance through this company for the first time last year. We were unfortunate to be rammed 10 mths later and have our car written off. Three months later we are still waiting for our money. They are sending us pathetic letters, trying to waste as much time as possible, offering us almost £6 k less than we paid 10 mths previously. I am at my wits end, is there anybody out there, that can offer me advice as to whom to contact ...
...able to deal with our personal injuries claims. The Insurance company asked us to send them private adverts for the same car with same mileage etc. I sent them cars from garages as I was unable to find the same model privately for sale, and they are refusing them. I am at my wits end, and appreciate any advice similar readers that ended up in our situation can offer me. Did anybody else have a difficult time with this Company Many thanks ...

annemarie 05.01.2001 · Read full review
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Review of Budget Insurance Company Limited

Budget car insurance is cheap - but the service is outstanding. I haven't been driving long and I had a small accident which wasnt my fault. I had been with Budget only a few weeks but I found they were more than helpful. As a novice I had very little idea what to do, althogh I did make sure I got the other drivers name and details. I phoned them and was rather worried because I didnt have a clue who had to claim or what. Having taken my worries ...
...to do and assured me that I wasnt at fault. I was told I didnt have to claim anything and that they would even deal with his company to ensure I recieved the correct amount etc.. should I encounter any troubles! Thankfully the mess is now sorted and my car repaired (only minor repair was needed to a rear light which was hit). It wasn't a claim case, but it was comforting to know they were there to advise me even when it wasn't really anything to ...

leahslad 03.03.2001 · Read full review
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Review of Budget Insurance Company Limited

I had been with Budget insurance for a few years after I was tempted in by getting a good quote. This insurance policy cost never changed since I had the policy. I found it ok to pay month but a bit anoying receiving a new certificate every month. I phoned them, to get a quote and they quoted my cheaper. I questioned them why the policy I already had with them had neverf fallen and they basically gave me a rubbish excuse about why it worked out like ...

Lynx101 18.07.2000 · Read full review
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Review of Budget Insurance Company Limited

This is how easy insuring your car should be. Make a phone call, give some details, get insurance. Life is already too hectic without having to run about chasing up quotes. I have learned over the years that this is the most reasonably priced insurance service about. They will deal with everything over the phone and by post and tale your payments by Direct Debit. I made a claim once and thought Uh-oh here we go. No, even that was sinplicity itself ...

Patrice 28.07.2000 · Read full review
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Review of Budget Insurance Company Limited

Budget has a range of insurance products available. I will be concentrating on Budget Car Insurance as they are the insurers I have at the minute. When I bought my new car (a Porsche Boxster) I was worried about getting insurance as the car is group 17 and Im only 25. Although as a woman I thought I would get it a bit cheaper I found this wasn't the case. I used various online search sites to find the best cover but found confused.com to be the best. ...
...for that. After deciding on Budget I put my partner on (thinking it would sent it shooting up - man aged 27) It didn't, it brought it down by £100. I was amazed! Budget sent the documents out very quickly and when they didn't recieve my no claims proof from my previous insurer they rang them themselves and sorted it out. I thought this was excellent customerr service - instead of making me chase the compary they sorted it straight away. I really ...

nigelcross 29.05.2009 · Read full review
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Review of Budget Insurance Company Limited

...As others have pointed out, Budget (BISL Ltd) automatically take payment to renew your insurance unless you specifically tell them not to, this was NOT mentioned when i took out the insurance over the phone, so when you receive what you expect to be "would you like to renew you insurance with us " letters, they are really "we are going to renew unless you cancel" letters. Don't throw them in the bin unopened, like i did. When i received a letter ...
...request or require the insurance renewing as the vehicle had been off the road a couple of months. They pointed out the small print about automatic renewals on the back of page 10 (of 16) of the original documentation & said that they could cancel, but they would charge for a months cover. Fortunately for me, they were unable to take payment as they had got my credit card number mixed up with somebody else. To cut a long story short, they still ...

Oscar_uk 09.12.2006 · Read full review
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Review of Budget Insurance Company Limited

...insurance companies, banks, supermarkets, etc, Budget lived up their name and came up with the best deal at £390! Nearly £200 saved! I obtained the quote from their web site. Although you can obtain a quote from Budget on the web, you cannot actually buy your insurance online. You need to call them. I did initially have trouble getting through to them and just seemed to be stuck in a queue. On their web site you can request them to telephone you, ...

MrYou 03.06.2004 · Read full review
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Review of Budget Insurance Company Limited

I was with Budget for 6months, and the main reason why I went with them was I did not have the chance to phone around and get a better quote. I had just purchased a car of which I was due to collect the next day, so I needed insurance fast. I was a new driver (of 21yrs at the time) with an old car ('E' reg Metro) so I was charged around £700apr. I accepted that £700 was the average amount I would be charged for 'Third Party, Fire & Theft' insurance. ...
...a new car ('S' reg Micra)and found out otherwise. I spent at least 30minutes trying to get through to Budget's call centre only to discover that they wanted me to pay £1'500apr for fully comprehensive insurance. Needless to say I cancelled my policy with them (of which I had to pay to do) and went to Direct Line. Direct Line were charging me around £650 a year for fully comprehensive insurance... which was even less than the £700 I was paying for ...

CatK 08.01.2003 · Read full review
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Review of Budget Insurance Company Limited

Smart people DONOT budget. Be prepared to do all the work yourself, they dont fill in forms, they dont call you back and they couldnt find your policy if they were holding it in front of their face. My car was stolen, but wont have a hire car as my "stolen" car wasnt being repaired in the garage (eh) customer service speak very poor english and be prepared for a huge phone bill, i've got 6 different numbers and none of them recognise the claim ...
...of my claim and hung up on whilst waiting. You wont get your premiums back if you have paid for the year even if you dont have the car anymore and you will have to pay a lump sum if you have paid by installments or cancel early. However you are invited to insure your new car with them under that policy - I dont think thats going to happen somehow. This company should come with a warning. ...

juliean 19.05.2008 · Read full review
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Review of Budget Insurance Company Limited

...renewal fast approaching applied to budget online (through money supermarket)and they gave me the cheapest quote by £40 with a £100 excess fee. cheapest excess for windscreens and audion equipment. the service i received was great, allowed the option of monthly direct debits over 10 months and to be taken out a different account from my credit card account. Documents were sent the next day from me signing up with them which was good seen as how i ...
...7 days of me getting the policy. i has called there centre and they were very pleasant and co-operative knowing exactly when all docuemtns were sent out. would recommend anyone to get a quote with them and youll be plesantly surprised. oh and they also provide a courtesy car should anything happen. ...

heather26 16.11.2006 · Read full review
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Review of Budget Insurance Company Limited

...is a warning about Budget Insurance www.budgetinsurance.com I took out some fully comprehensive insurance a year ago due to them being competitive and having friendly staff. My girlfriend had an accident this year and to Budget's credit they sorted everything out relatively easily, the car was written off and they paid up quite quickly (at least their underwriters did anyway) but the car was only £300 so it wasn't like it broke the bank or anything, ...
...They have charged my credit card for renewing the insurance without even asking me if I wanted it renewing. I no longer own the car and have no use for the insurance so obviously I don't want it. I phoned up and got put through to their customer services department in Cape Town, South Africa. They were very unfriendly and said they had sent me a renewal letter, which is quite frankly irrelevant as they took the money WITHOUT my authorisation. I told ...

equaliser 02.11.2004 · Read full review
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Review of Budget Insurance Company Limited