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Community Level 1katty73

katty73

WORST INSURANCE COMPANY-AVOID BUDGET

AdvantagesNONE

DisadvantagesEVERYTHING- YOU WILL BE CHARGED FOR THEIR MISTAKES

"...of my new policy with Budget which they claim was in the post...my insurance finished with them on 31 July so to date 9 Aug i have not received my policy with them (me thinks they have not put my door number down again) its so appalling as they are quick to take your cash and whats worse they keep your credit card details on line so can just take the cash out. But when it comes to problems or sending information out they are slow and you get charged ..." Read review
09.08.2008

Ciao members have rated this review on average: very helpful

Community Level 1AnnieB11

AnnieB11

Budget Insurance ? - You get what you pay for

Advantagesnone

DisadvantagesExpensive overall, absolutely no customer service, excessive charges, rude staff

"...but not as much as Budget were offering, they quoted me for the same deal as I was getting but without protecting my no claims and their price was just over £255.00. Well I'm a pretty safe driver, so I decided to go for it...................big mistake....................HUGE mistake. I'll tell you why. I telephoned their freephone number and gave my quote number, they asked a few of the usual questions, and then asked about the security device ..." Read review
13.02.2008

Ciao members have rated this review on average: very helpful

Community Level 1SuperPA

SuperPA

Word of warning - steer clear

AdvantagesCheap

DisadvantagesCheap service, rude staff in SA call centre

"...have been a customer of Budget Insurance for about 5 years and have had two non-fault accidents. the first was dealt with swiftly and efficiently, my car was fixed, a replacement car was given, all with no effort required from me. My second accident however coincided with the renewal of my policy. This meant that at the moment I was being requoted, my policy reflected an accident that had not yet been recorded as a non-fault, so my premium sky-rocketed. ..." Read review
10.04.2007

Ciao members have rated this review on average: helpful

Community Level 2caileag

caileag

Made the best of a bad situation

Advantagesease of use, good quotes

Disadvantagestelephone only

"...Budget! My initial decision to use Budget was based entirely on cost - the quote was approx. £60 cheaper than the competitors. However, when Drake sank (excuse the pun) Budget showed its worth. I have heard from others who lost the remainder of their policy and the premium and were having to to the policyholders protection board (if that is the right name) to look for compensation. Budget, however, after letting us sweat for a while, merely asked ..." Read review
28.11.2000

Ciao members have rated this review on average: helpful

Community Level 1annemarie

annemarie

Torch Motor Policy at LLoyds

AdvantagesCompetitive at the Time

DisadvantagesDid Not Replace the Car New for Old if Written Off within 12 mths

"My partner bought his car insurance through this company for the first time last year. We were unfortunate to be rammed 10 mths later and have our car written off. Three months later we are still waiting for our money. They are sending us pathetic letters, trying to waste as much time as possible, offering us almost £6 k less than we paid 10 mths previously. I am at my wits end, is there anybody out there, that can offer me advice as to whom to contact ..." Read review
05.01.2001

Ciao members have rated this review on average: helpful

Community Level 5leahslad

leahslad

Excellent service and price

Advantageshelpful staff, cheap prices

DisadvantagesNot available online :(

"Budget car insurance is cheap - but the service is outstanding. I haven't been driving long and I had a small accident which wasnt my fault. I had been with Budget only a few weeks but I found they were more than helpful. As a novice I had very little idea what to do, althogh I did make sure I got the other drivers name and details. I phoned them and was rather worried because I didnt have a clue who had to claim or what. Having taken my worries ..." Read review
04.03.2001

Ciao members have rated this review on average: helpful

Community Level 3Lynx101

Lynx101

PANTS !!!!

AdvantagesNone

DisadvantagesEverything

"I had been with Budget insurance for a few years after I was tempted in by getting a good quote. This insurance policy cost never changed since I had the policy. I found it ok to pay month but a bit anoying receiving a new certificate every month. I phoned them, to get a quote and they quoted my cheaper. I questioned them why the policy I already had with them had neverf fallen and they basically gave me a rubbish excuse about why it worked out like ..." Read review
18.07.2000

Ciao members have rated this review on average: helpful

Community Level 1Patrice

Patrice

SO EASY

AdvantagesSimple and Quick

Disadvantagesnone

"This is how easy insuring your car should be. Make a phone call, give some details, get insurance. Life is already too hectic without having to run about chasing up quotes. I have learned over the years that this is the most reasonably priced insurance service about. They will deal with everything over the phone and by post and tale your payments by Direct Debit. I made a claim once and thought Uh-oh here we go. No, even that was sinplicity itself ..." Read review
28.07.2000

Ciao members have rated this review on average: helpful

Community Level 1Oscar_uk

Oscar_uk

WARNING

AdvantagesCheap , but nasty

DisadvantagesYou get mugged at renewal time

"...time. As others have pointed out, Budget (BISL Ltd) automatically take payment to renew your insurance unless you specifically tell them not to, this was NOT mentioned when i took out the insurance over the phone, so when you receive what you expect to be "would you like to renew you insurance with us " letters, they are really "we are going to renew unless you cancel" letters. Don't throw them in the bin unopened, like i did. When i received ..." Read review
09.12.2006

Ciao members have rated this review on average: helpful

Community Level 1nigelcross

nigelcross

Budget for a great deal!

Advantagesgood site

Disadvantagesnone

"Budget has a range of insurance products available. I will be concentrating on Budget Car Insurance as they are the insurers I have at the minute. When I bought my new car (a Porsche Boxster) I was worried about getting insurance as the car is group 17 and Im only 25. Although as a woman I thought I would get it a bit cheaper I found this wasn't the case. I used various online search sites to find the best cover but found confused.com to be ..." Read review
29.05.2009

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Community Level 1MrYou

MrYou

They live up to their name.

AdvantagesCheapest for me

DisadvantagesNone yet

"...insurance companies, banks, supermarkets, etc, Budget lived up their name and came up with the best deal at £390! Nearly £200 saved! I obtained the quote from their web site. Although you can obtain a quote from Budget on the web, you cannot actually buy your insurance online. You need to call them. I did initially have trouble getting through to them and just seemed to be stuck in a queue. On their web site you can request them to telephone you, ..." Read review
03.06.2004

Ciao members have rated this review on average: helpful

Community Level 4CatK

CatK

Budget by name but not by nature

AdvantagesNo advantages

DisadvantagesHigh rates and low service

"I was with Budget for 6months, and the main reason why I went with them was I did not have the chance to phone around and get a better quote. I had just purchased a car of which I was due to collect the next day, so I needed insurance fast. I was a new driver (of 21yrs at the time) with an old car ('E' reg Metro) so I was charged around £700apr. I accepted that £700 was the average amount I would be charged for 'Third Party, Fire & Theft' insurance. ..." Read review
08.01.2003

Ciao members have rated this review on average: helpful

Community Level 1heather26

heather26

great service

Advantageson the internet and telephone

Disadvantagesnone i can think of

"...renewal fast approaching applied to budget online (through money supermarket)and they gave me the cheapest quote by £40 with a £100 excess fee. cheapest excess for windscreens and audion equipment. the service i received was great, allowed the option of monthly direct debits over 10 months and to be taken out a different account from my credit card account. Documents were sent the next day from me signing up with them which was good seen as how ..." Read review
16.11.2006

Ciao members have rated this review on average: helpful

Community Level 1juliean

juliean

Conned People Budget

AdvantagesCheap

DisadvantagesToo many

"Smart people DONOT budget. Be prepared to do all the work yourself, they dont fill in forms, they dont call you back and they couldnt find your policy if they were holding it in front of their face. My car was stolen, but wont have a hire car as my "stolen" car wasnt being repaired in the garage (eh) customer service speak very poor english and be prepared for a huge phone bill, i've got 6 different numbers and none of them recognise the claim ..." Read review
19.05.2008

Ciao members have rated this review on average: helpful

Community Level 1equaliser

equaliser

** WARNING - PLEASE READ **

AdvantagesCheap initially

Disadvantages** Dodgy business practices - please read **

"...is a warning about Budget Insurance www.budgetinsurance.com I took out some fully comprehensive insurance a year ago due to them being competitive and having friendly staff. My girlfriend had an accident this year and to Budget's credit they sorted everything out relatively easily, the car was written off and they paid up quite quickly (at least their underwriters did anyway) but the car was only £300 so it wasn't like it broke the bank or ..." Read review
03.11.2004

Ciao members have rated this review on average: helpful



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