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Reviews - Business Post

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Super

“Not too Bad!”

published 06/04/2007

Pretty Cheap

Cant always do as they say

--Intro-- The Business Post Group is split into 3 divisions -Parcel Services. UK to UK deliveries & is Business Posts largest revenue maker -UK Mail. Postal services for business customers. A Very new part of the group. -Specialist Services. Same day and pallatised services, UK Today, UK Pallets...

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Not for me

none what so ever

unable to deliver goods less then 10 miles from de...

I ordered 3 items from one company well before Christmas in time for a Christmas delivery. I left instructions that 'if not in leave over garden fence'. I returned from work Thursday before Christmas to a failed delivery card. As I really needed the items for presents I called Business Post and...

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Not for me

None!

Poor customer service - poor service in general - ...

Business post are easily the worst courier 'service' I have had the misforture of being forced to deal with. I have (or rather I havenot ) recently had 2 separate deliveries through business post. The first failed because the driver of the van never left any failed delivery cards so by the time I...

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Not for me

“Next Day Delivery”

published 02/09/2004

None

Slow and poor delivery managment

Here are some details from my Tacking form thing: Collection Date: 27/08/2004 Due Date: 31/08/2004 Cust Group: Prem24 Del Service: Next Day And date now!: 02/09/2004 So yes I paid a premium for next day delivery. Please check out the dates above! I think you can tell they missed the next day...

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Not for me

“Unprofessional”

published 16/04/2001

None

Incompetent uncaring staff

I will never ever use these people. One Christmas, my father sent me a parcel via Business Post. Admittedly, he forgot that I'd moved and sent it to the old address, but as they forward things this wan't a problem. The problem? Business Post *apparently* tried 3 times to gain access (yeah, right...

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Not for me

“Useless Company - AVOID”

published 09/07/2010

Next day delivery, fairly cheap (but for a reason)

Parcels returned to sender, Customer service was u...

The first time I dealt with them, they had posted a card through my door because I wasn't in, telling me that they would deliver tomorrow. The next day, I left a note on my door telling them to leave the parcel with the neighbors if I wasn't home. When I got home from work that day, I saw that...

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Not for me

“AWFUL”

published 30/04/2008

fast delivery

rude delivery drivers, dont take care of the produ...

A business Post arrived outside my house and as my mum works for a coffee company I thought it was the usual box of coffee or tea. So im watching out the window and them man is looking for my package and he is trowing boxes all over the van. Im thinking id hate to be the recipent of one of those...

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Not for me

“Business Post HORROR story.”

published 06/12/2007

None

Unreliable service, Bad Customer Service, Long Pho...

This review is about the courier Business Post. I recently had the misfortune of using their service. I used their 24 hour service to send a package from London to Manchester. I called them beforehand to confirm the service that they provide. I placed an order with them. The service clearly...

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Good

“Okay”

published 09/02/2009

cheap

late collections, we get charged a £5 redelivery f...

I would change from Business Post if I could but all the other couriers I've had quotes from are much more expensive. You just get used to a regular driver arriving on time to collect your parcels and the local depot decide to put a new driver on your route and you end up having to wait 1-2 hours...

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Excellent

published 13/11/2007

I live on the Isle of Man. Ordered hi fi products from Creative Audio in Shrewsbury and paid for delivery. Business Post were the carrier and they delivered bang on the 48 hours as promised, the goods were in excellent order and I can't speak highly enough about their service, especially at the Isle of Man end. Well done on this occasion.

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Not for me

published 23/11/2007

Business Post!! Paid for next day delivery; called in the afternoon - told it was definitely being delivered - today not being over. Waited till 8.30pm. Called next day (day after supposed to be delivered) Was told there was an attempted delivery yesterday. I was open from 8am till 8.30pm - they still insisted an attempt was made to deliver yesterday, but could not tell me what time. - I am still waiting for item!! We have complete server failure, losing business and considering legal action. This outfit is a complete waste of space!!!

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Not for me

published 13/12/2007

Unable to find my address - three times in the space of 10 days. Customer services were useless - they agreed with everything I said to them and then did nothing. I have regular deliveries from all the courier companies and Business Post are far and away the worst of them.

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Not for me

published 20/09/2007

The worse delivery service ever. They don't bother to deliver your parcel, they don't bother to tell you why, they lie to you when you finally get to talk to them on the phone. Only an idiot would use these muppets.

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Super

90-99.5% of ALL deliveries get there on time

It's that 10-.5% which don't.....

Jammers and all, I'm sure my choice of name says it all, though certainly not a 'guru' I'll attempt to explain how next day parcel delivery company's work in this instance. I'm ex TNT, Business Post and currently APC with over 10 years of experience, so i've got a fairly good handle on the...

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Not for me

published 06/12/2007

tOTAL COWBOYS, This company smashed open the parcels I sent, which were perishable, and then refused to deliever or refund, almost closed my business down, utterly unprofessional and possibly crims!! do not use them, I would pay twice as much to use a reputable company, these guys will smash you good up, open parcels and fail to deliver.

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