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1-15 of 24 reviews of CIS - Motor Insurance sort by Usefulness | Product rating | Date

 

A co-operative quote from a co-operative company

Advantages: Reliable home service, quick and easy website and quote facility.
Disadvantages: none that I can think of.

...used to work for the CIS Ltd (which stands for Co-operative Insurance Society) I worked for them for 9 years, since I left school but I left them when I pregnant, 3 years ago and never returned. I used to insure everything through them just because it was easy for me to get quotes and immediate cover, and to deal with people I knew. Now most of the people I used to work with have left so I thought I would look on the Internet to get a quote that ...
...was all right. The CIS deal through local agents and they have many district offices scattered around the country, which these agents work through. The agents are supposed to come to see you but you can deal with the company direct at the district office, which is where I used to work. Back to the website, well they even make a helpful suggestion at the start by asking you to have certain documents at hand, like your driving licence, latest insurance ...

princesssoapy 21.08.2001 · Read full review
Ciao members have rated this review on average: very helpful
Review of CIS - Motor Insurance

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cis strung out claim

Advantages: cheap
Disadvantages: the worst customer service

i have been with cis for over 10 years and never made claim when i did however it was strung out over two months as the person who was dealing with the claim was never there,sent car keys to them month ago and i still havnt got it back,i had my car stolen,got it back 2 weeks later but with bang on wing and no stereo system, they wouldnt pay a penny,as they said that i could have done that myself,they like to make it very difficult to claim,they hate ...

beefart1 28.11.2009 · Read full review
Review of CIS - Motor Insurance

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co-operative? they certainly were

Advantages: cheap, helpful, face to face service, trustworthy, no hassle
Disadvantages: none

MY EXPERIENCE. My experience of this company is a very good one, ive been with this company for about 6 or 7 years now and never had any problems, theyve always been courteous, fast and efficient. When i first started out with this company, i called and asked for a quote, which they couldnt give me immediately due to computer problems (the wonders of modern technology), instead of keeping me hanging on the phone for ages, the operator said they ...
...30 minutes later, with an apology for not being able to give me my quote there and then. To my amazement the quote was the cheapest id had by over £100, i said i was happy with the quote, and the woman said an agent needed to call at my house to fill in the forms and for me to sign the documentation. The agent called at my house on time as arranged, he was fast and efficient, but most of all courteous and polite. We had abit of a laugh to pass ...

leicesterfan 20.05.2004 · Read full review
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Review of CIS - Motor Insurance

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permantly listening to a recorded message

Advantages: meant to be good value
Disadvantages: cannot get through to get a quote!

...going to be insuraed with CIS next year! There is no facility for them to take a phone number and come back to you, and no indication what so ever about where you are in the queue. This results in frustration and I have not the time nor the inclination to find out how long it takes. My suggestion is that the CIS chairman tries to ring his own helpline occasionally to discover what his service is like! This would lead to him discovering how difficult ...

emmahancock99 19.04.2001 · Read full review
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CIS - Ticket to freedom

Advantages: CHEAP CHEAP CHEAP!
Disadvantages: dodgy? who said that? I'm slightly deaf in this ear.

Any normal 17 year old wants to drive, it's always been something I wanted to do and it certainly gave me the freedom that I'd wanted, freedom to drive yourself places, or just to enjoy the experience. The control of a vehicle. But as with most things there is always a catch and have certainly found there to be more than one with driving. Road tax, petrol prices etc etc goes on and seemingly on. But oh yes, I have been driving for two years now ...
...of my life, the one thing that burns a consistanly large hole in my pocket- the insurance. The sting in the tail of early motoring. Cars are cheap, fuel isn't too bad,(although still extortionate compared to the US prices) but insurance for the young driver is through the roof, and I wasn't a happy bunny. Can't we make it any better for younger, SAFE drivers? Although no one believes it we are safer than some other groups of drivers. People I know ...

glidercwh 11.03.2003 · Read full review
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Insurance with the personal touch

Advantages: Cheap, friendly
Disadvantages: Unable to buy online

...the internet for insurance quotes CIS provided me with the cheapest quote by far. My insurance costs me just over £45 a month. Compared to other quotes I am saving (on average) £50 a month. I am 17 driving a K-reg 1.1 Rover Metro. My dad is the main driver, he has had a license for more years than he'd care to remember but due to him having his own car is unable to gain a no-claims bonus. This is where CIS are particularily goo - they give you an ...
...always polite and friendly. The salesman himself was exceptionally helpful and polite. He only took 20 minutes to sort out the quote and print a cover note intantly. Personally I would recommend CIS for their swift and friendly service - and of course most important of all their cheap price. ...

jimmydagod 13.10.2001 · Read full review
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CIS - The overlooked insurance

Advantages: Very competetive, payment terms available. Excellent customer service.
Disadvantages: No real problems

...would not even quote, the CIS insured it at normal rates, and these rates are very competetive. Also, if you do happen to have an accident, I understand that they are very efficient in settling, and this comes not from personal experience, but from a friend in the motor trade who repairs cars, and who often has trouble with other 'all singing, all dancing' companies, who when push comes to shove, literally, don't fulfil their obligations to the customer. ...

trimpex 25.08.2000 · Read full review
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Good prices, average service

Advantages: Good premiums, low excess, esp for young drivers
Disadvantages: Call centre can be slow, and you have to do most things through the local agent

I changed to CIS a few years ago, and at the time saved about £200 and substantially reduced my excess (over 100% less as I recall). I have found that it sometimes takes a while for calls to be answered at the call centre (from 3-20 mins). It's also difficult to get quotes for changes to an existing policy - for a change of drivers near my renewal date, the call centre never did manage to get me a requote (even after a week, and after I phoned on ...
...have no insurance in a few hours), and I eventually had to phone my local agent at his home in the evening, who then sorted something out to get me covered. The call centre is only able to issue cover notes out of working hours. This caused a problem when my local agent was on holiday and I changed vehicles, because the area office would not answer the phone (I tried for 2 days), and it took several attempts to convince the call centre that I really ...

TheNutter 25.09.2001 · Read full review
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CIS - Great Service!

Advantages: Great service, Extremley cheap cover
Disadvantages: Bit slow on claims

CIS insurance is the cheapest insurer i have found to insure both of my cars. Bearing in mind i am 19, male and own a 1.6 16v Vauxhall Astra, I still got covered for only £391 a year, this was on my dads policy but his no claims bonus got transferred into my name. (you will have to ask them about this) THE SERVICE - Second to none in my book... Firstly i got a quote through the website, which was really easy to use, then once getting the quote i ...
...accident prone! OVERALL - CIS is the best insurance company i have come into contact with, great service, cheap. What more do you want!? Anyway i hope this has helped you in your decision, or at least given you a better understanding of how good they are. Thanks for reading. ...

philip666punk 03.07.2006 · Read full review
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Very efficient insurer

Advantages: ethical company
Disadvantages: not the cheapest

I was insured by co-op insurance for several years, I never had any problems with them as I luckily didn't need to contact them. When i did need their help, after being rear ended by a 4x4, the acted very quickly, I had a courtesy car within 24 hours, they came and collected my damaged car, and took it to be repaired. They gave me all the details of the garage, who were based in chingford and very helpful. The crash happened a week before xmas, so ...
...wasn't a chore to wait for it as the courtesy was perfectly ok. The reason I left however, was that the premium seemed very high, even with a maximum no claims discount.. I did some research and found an insurer who only charged about half what the co-op wanted. If you are an ethical consumer, they have great ethical policies, but alas they are not the cheapest. To be fair to them, I didn't ask if they would match the cheaper quote, they may have ...

evilfran 12.05.2006 · Read full review
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Racing ahead of the competition

Advantages: Cheap reliable and fully insured - looking for a good quote?
Disadvantages: cannot fault

I have been insured with the C I S for nearly 7 years and i have always found them to be the best for my car insurance. When i got my first quote from them over the phone it took hardly any time at all and they cut my insurance cover from another competitor and saved me well over £200 in the first year i was well and truly stoked. When phoning for a quote i always found it quicker to get through first thing in the morning about 8 am or the last ...
...during the day but hey it's when ever really. When you think this is the right insurance for you that you want to pay they then ask you when you want the cover to start from and hey presto your covered and even young drivers will find it exceptionally cheap and as a bonus when first taking insurance with them they give you a 45% discount i really couldn't believe it when i first took out my insurance with them but sure thing it was very hard to ...

philipoo 18.03.2005 · Read full review
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Cheap but Nasty

Advantages: Cheaper than the rest by about £30 over the year.
Disadvantages: As above.

...out my motor insurance with CIS as it was the cheapest quote - however after paying my first instalment by cheque to the agent (in June), the company kept failing to take any direct debits from me with the result that 3 payments were taken off in September - not on the 1st as stated but on the 29th. Their staff have been completely unhelpful and uncommunicative and I would not recommend them to anyone. The staff in the local office are the rudest ...

Banjo 04.10.2000 · Read full review
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cis verses chaos

Advantages: Quick to sort quote and cover over phone / internet
Disadvantages: they seldom put their phone number clearly on header mail addresses

My experience with the co-op had been good if it was to the offices and not my broker. He was hard to get hold of, had no answer machine to leave messages and would send out odd bills of around £10. with no explanation as to what it was for. Then unfortunately I had a car crash, the other person took responsibility (it was their fault and I am sure not deliberate). It took the co-op over three months to pay out £950. (not that much really) This ...
...and more than once i was told the cheque was in the post. In the meantime I had been loaned an older style car by my partner, I transferred the remaining few months insurance to this car had to pay an increase as it was a bigger engine (fair enough). Then came the renewing of the insurance, my eyes popped out of my head, there was an increase of 24% (APPROX.) When i phoned to ask about this they explained to me that despite them Knowing the accident ...

distilledwit 06.03.2004 · Read full review
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Quick review of CIS - Motor Insurance

I had this product for about 2 years and the price was quite cheap as compared to other insurers I got on the internet. Their registration process was quite good and quick. The document policy is presented in a nice wasy which mas if authentic. I only cancelled the policy when I sold my car. The cancellation process was quite straight forward as compared to the one I had with AA. ...

Izzy67 20.01.2008
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Review of CIS - Motor Insurance

CIS - no dodgy letters please!

Advantages: good website
Disadvantages: awful customer service

At first, CIS offered my partner and I a clear website to get our car insurance. CIS offered us a competitive price and I read some reviews and asked some people who they recommended. As no other option presented itself we decided to get CIS. Once we made the agreement it went a bit crazy. We started getting letters saying they were conplying with our queries to change our terms and conditions, adjusting our policy, changing the price we were paying! ...
...them each time by telephone. Spending a few minutes, then 10 then 20 then 30 waiting to be answered. Not to be told we were 4th or 2nd in a queue but listening to dodgy musak! Ahh! We ending up cancelling our policy after a few weeks because it got too much! Once we finally got through that is! We spoke to a woman who told us we were within our cancellation period and we would not be charged - BONUS - or so we thought! After a few days we recieved ...

littlemissaimz 07.08.2006 · Read full review
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