Advantages: Cheap (ish) Disadvantages: Attempted to get out of their warranty commitments
...reply from someone on the CTX service desk, saying I would have to contact another number. I had asked if they could see any problems getting it replaced under warranty if I couldn`t find the receipt, and they didn`t think it would be a problem - after all, it was only manufactured 2 years ago, and date stamped.
When I contacted Proview by phone, they did their very best to put me off being able to claim under the warranty, insisting that I would ... ...get a copy of the original receipt (that`d be fun !), and despite being able to point out to them that they had already sorted out a problem with a speaker when I first bought it (it came with 2 left hand speakers, and they were even able to name the engineer who had sent a replacement out to me). Luckily my wife found the receipt, and I was able to fax it to them.
They arranged to deliver a replacement monitor within 2 days, which was great, but ...
phoenixbbs 05.03.2001 (26.02.2001)
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Ciao members have rated this review on average: very helpful Review of CTX PX564
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