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1-15 of 103 reviews Show most helpful reviews first Newest first

 

Shoddy service from start to finish

AdvantagesFlashy website, attractive prices

DisadvantagesLack of customer service, unhelpful staff

"Oh boy, what can I say? I ordered a camera from these guys on August 1st. Their website says next working day delivery, which would have been August 3rd. The day came and went, no delivery. I called to chase and got told there was a backlog of orders and it would be delivered the next day. 4th August, nothing again - another call and another promise of delivery the next day. 5th August, again nothing - another call, asked for a tracking reference ..." Read review
04.04.2011

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Community Level 2patw2000

patw2000

Camerabox.co.uk

AdvantagesGood customer service

DisadvantagesExpensive p&p

"...first and only experience with camerabox.co.uk was in April 2009 when I ordered my first camera after finding it was the cheapest price on the web. The website was very well laid out and simple to use. Down the left hand side of the page the menus were sub divided between Digital SLRS, Digital Cameras, Lenses, Memory, Camcorders, Camera Cases, Batteries, Accessories and Clearance. I was looking for a digital camera, preferably of Panasonic or Canon ..." Read review
30.12.2009

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Community Level 1IainRH

IainRH

CameraBox: Lies, Damn lies and a website...

AdvantagesGood range of products at competitive prices

DisadvantagesMisleading promises and stock levels on website, expensive but poor delivery, unfriendly staff

"I recently wanted to buy some camera equipment for my daughter's birthday and investigated several sites looking for one that offered all the products we wanted at a competitive price. CameraBox came out of our search very well. Not only did it have what we wanted but made some great claims including: - next day delivery if ordered before 4pm weekdays - guaranteed stock availability due to its unique "LiveStock" system - ability to track the ..." Read review
18.02.2010

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Community Level 1webwillow

webwillow

Avoid Camerabox.co.uk, digital-cameras.com and digitalfirst.co.uk

AdvantagesCheap prices

DisadvantagesPoor communication, poor customer service, no refunds, dubious trading practices.

"Please don't just read my review, but check out others on here and also search the internet and on Facebook etc. I only wish I had prior to getting involved with this company. This is a factual timeline of my experiences so far, I still haven't got all that I ordered, and I am resigned to the fact I will not get my other lens or see the cost of replacing this lens. But I hope in writing this review I can help others avoid losing money or having ..." Read review
15.04.2011

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Community Level 1Beenymum

Beenymum

The best shopping experience!!!

Advantagesgood prices, good products & great communications!

DisadvantagesAbsolutely none in my opinion

"What a great internet shopping experience (for a change!!). I found the Camerabox website very informative and extremely easy to navigate. Camerabox offered the best price for the camera I had chosen and in addition to that the website was impressive in that the FAQs were relevant and well-answered (I was very impressed with the detailed information given on the different delivery options provided) and everything was explained very clearly. For someone ..." Read review
18.08.2009

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Community Level 1knightonite

knightonite

Buying a Fujifilm Finepix S1500 & Bundle

AdvantagesBest price on the Net, There web site is easy to use, order process was quick, simple and secure.

DisadvantagesOnly dissapointment - were out of stock of a Hi-Speed SD Reader

"I was looking to buy a digital camera. After much researching, I decided on a Fujifilm Finepix S1500. I found ASDA had discounted it to £127. which seemed a great deal. I was able to go in and try out a demo camera. Then I did a search on the net. Found Camerabox. Read the Ciao reviews. I e-mailed an enquired prior to ordering them. They replied promptly. There web site is easy to use, fast to find what I want, and has Live stock levels. I ..." Read review
29.01.2010

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Community Level 1dennisn

dennisn

Phenomenal service!!

AdvantagesEasy ordering, great delivery.

DisadvantagesDelivery cost

"I used these guys, because my son recommended them. He uses them quite frequently through his business, and speaks very highly of them. The website is very nicely designed, although one thing I did notice, is that the search has to be spot on for it work. For example, if I typed in Canon SX30, the website came back with no results, but if I typed in Canon Powershot SX30 it came up with the result I was after. (If you're reading this Camerabox just ..." Read review
17.04.2011

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Community Level 1B.Morgan

Quick review of CameraBox.co.uk

"Fantastic company to deal with, they were fast and efficient, ordered a bundle on Monday at 11am and was with me Tuesday morning. No problems here at all, they delivered exactly as promised. Website is easy to understand with plenty of range of products and bundle options. This is my second time using the company, my first experience was just as good. I called on my first purchase and was greeted with a friendly and curtius person as well as being very helpful. Thanks very much for continued great service Camerabox, I will be back again and recommending you to my friends and family.
19.08.2008

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Community Level 1Han09

Han09

CameraBox offers first class service!

AdvantagesVery fast service with competitive prices.

DisadvantagesI didn't experience any.

"I chose Camerabox to buy my new camera because I was impressed by the next day delivery service that it has to offer. It was 4pm when I placed my order and this was the only site I could find that offered next day delivery this late in the day. I placed it, albeit a little sceptical whether it would be processed in time but true to their word at around half five I received a shipping confirmation email to tell me that my camera had been dispatched. ..." Read review
16.03.2009

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Community Level 1turbo4132000

turbo4132000

top notch service!

AdvantagesPrice and speedy delivery.

DisadvantagesNone that I could see.

"I ordered a Sony fit Metz flashgun from camerabox on the 15th of June at 3.30pm and it was at my door next day on the 16th at 9.30am! After much trawling around on the net, I found this place and it had the best price for my particular item, which was unavailable elsewhere , due to low stocks. Turns out that camerabox was a real gem anyway and I was pretty glad I came across it. I placed my order with them, which was very straight forward and in no ..." Read review
16.06.2009

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Community Level 1ianxxx99

ianxxx99

DO NOT USE THIS COMPANY

AdvantagesNon

DisadvantagesMany - read the review

"Despite buying items on the internet for many years I have never come across a company as bad as this. Having decided on which camera to purchase I contacted them to confirm that it would be a UK model and received confirmation via email that it would be. I therefore placed an order and despite the 2-4 day deliver period quoted it took over 1 week to arrive. The camera unfortunately was not the UK model promised but a South American model with all ..." Read review
05.07.2011

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Community Level 1JoFletcher

JoFletcher

Superb service from Camerabox when buying a Casio Exilim EX-733

AdvantagesFast, well priced, and with an excellent selection

DisadvantagesNone that I came across

"I spent two days researching cameras and suppliers - I had a specific need, and time enough to look properly, which is not always the case. Once I had narrowed down to choice of camera (that alone was a task and a half these days), I looked at suppliers. It quickly became clear that buying from online auction sites rarely included any sort of warranty, and that when it did, the price was considerably higher than from specialist outlets. I settled ..." Read review
04.02.2010

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Community Level 1b33k34

b33k34

Good prices but for a reason.

AdvantagesLooks like good prices and warranty

DisadvantagesGoods not as advertised and shoddy customer service doesn't bode well if something goes wrong.

"I wish I'd read a few reviews first. They're clearly advertising the Panasonic Lumix LX5 camera as being UK stock. It's not - what they sent to me is US stock with an adaptor plug shoved in and a manual that refers to 'US and Puerto Rico" Rude staff on the end of the phone ask me to send it back so they can 'investigate' and offer to exchange for European stock with a euro plug. Still doesn't sound like the UK stock they are advertising for sale. ..." Read review
11.04.2011

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Community Level 1Camerabox_...

Camerabox_Tell_Lies

Lies, Lies, Lies, Late Delivery

Advantagesthere are none. Unless you enjoy "Frank Senatra" on hold music for 15-30min a call.

DisadvantagesLies, Lies, Lies, No delivery. Verging on Fraud ?????

"Ill kep it short. Ordered the camera for a birthday present. Required it to be be instock and delivered on time. Paid in full for the camera which was slightly cheaper than most other sellers but also offered the 5yr warrenty. Go an email the next morning telling me that my package had been picked up by the courior for delivery. Great :) I then called camerabox to confim the courior and get the tracking number incase there was a problem. I ..." Read review
14.04.2011

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Community Level 1ricardfred

ricardfred

Fast service and no problems

AdvantagesSpeed and prices

Disadvantagesnone

"I had ordered from Camerabox before I read any reviews of them. They had the best price on a web search. So I jumped straight in. I must say they were great. I ordered the Panasonic TZ7 bundle in red. The bundle consisted of the camera in a jazzy red colour, a samsonite case (black), a spare battery, and a 16gb sd card class 6. Ordering online was effortless and they showed that they had plenty in stock. I got email confirming my order and yesterday ..." Read review
09.06.2009

Ciao members have rated this review on average: helpful



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