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Home > Finance > Banking & Personal Finance > Credit Cards > Capital One Platinum
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User Reviews

for Capital One Platinum

Rating Summary based on 21 reviews

  • 5 Stars
    		6
  • 4 Stars
    		3
  • 3 Stars
    		4
  • 2 Stars
    		2
  • 1 Star
    		6

Detailed rating

  • Additional Charges
  • Competitiveness of APR
  • Ease of Application
  • Product package
  • Quality of Customer Service
  		• 2.6
  		• 3.5
  		• 3.6
  		• 3.2
  		• 2.9

Review attribute filters

Previous page Next page Page 1 of 3 | 1 to 10 out of 21 Review(s)
  • 24 of 24 Ciao users found the following review helpful
    Picture of kryptic

    kryptic

    4 Stars Painful application but trouble free usage 10/02/2002
    User recommends the product

    Advantages Advantages Introductory interest rate of 0%, free travel insurance.

    Disadvantages Disadvantages High interest rate on cash advances and transfers

    Wanting to restructure my finances (well more realistically my debts :-) ) I chose to apply for a Capital One Platinum VISA card. This was in its self an interesting experience, the application is done via phone, web or through the post form. Their website was having problems with performance issues, so I chose to use the phone to apply. I spoke to one of their call centre staff who took me through the usual questions: name, address, dob, employer, length of employment, etc. When all the information was passed to the person on the phone there was a 30 second wait and then the reply "I'm afraid ... more
  • 16 of 16 Ciao users found the following review helpful
    Picture of Andy0304

    Andy0304

    5 Stars How Low Can They Go? 15/09/2004
    User recommends the product

    Advantages Advantages Interest Rate, No Fraud Liability, Choice of Statement Dates

    Disadvantages Disadvantages Minimum payment of 3%

    Over the past few years I have become one of those people who won’t stick to credit cards for very long, I like to switch between those that can get me a better offer time and time again. It can be a lot of hassle at times when it comes to the balance transfer and applying to new credit card companies etc but sometimes worth while. It was then, thanks to a flyer through my door I came across the Capital One Platinum card. One which apparently has a very low interest rate that stays low permanently. I had my doubts to begin with but if that was the case as that sounded like too great an offer ... more
  • 28 of 28 Ciao users found the following review helpful
    Picture of sue.51

    Level 7 sue.51

    Member since 20/03/2001

    Reviews written: 275

    3 Stars NO HASSLE CARD WITH INTEREST 18/08/2001
    User recommends the product

    Advantages Advantages 0% on purchases for 6 months

    Disadvantages Disadvantages Hmph - they have raised their standard rate to 15.9%APR at a time when interest rates are falling, 0% on purchases for 6 months, Average balance transfer rate

    From reading some of my ops in this subject area, you may guess that I like to surf - the credit card interest rates that is, being one of those naughty people who doesn't always clear my balance off monthly. I have often seen the Capital One Platinum Card advertised, but being the lazy sort, can't be doing with written application forms, gave it a wide berth, until I stumbled across an on-line application - (God these are dangerous) with an instant decision. THE APPLICATION PROCESS This was straight forward requiring the standard information such as name, address for the last three years ... more
  • 44 of 45 Ciao users found the following review helpful
    Picture of NoLogoGirl

    NoLogoGirl

    4 Stars Put it on Plastic 27/06/2002
    User recommends the product

    Advantages Advantages Great Credit Limits

    Disadvantages Disadvantages Don't Forget to pay the bill!

    Wow, a credit card product. A big of a departure for me; away from the cares of food and toilettries. But then again, how do I pay for all of my tasty snacks and fragrant soaps? Plastic. The age old way to avoid actually handing over cold hard cash. Not that I ever have any of that anyway! But I have had my share of cards over the years. The student Mastercard that to this day won't raise my limit above 500 quid, my bank's Visa that likes to pay my bill using money I would have actually liked to hang onto, and finally, the card in shining armour -literally-, the Capital One Platinum card. Now ... more
  • 11 of 11 Ciao users found the following review helpful
    Picture of casper77

    casper77

    4 Stars Credit reference and high-hand tactics 28/03/2001
    User doesn't recommend the product

    Advantages Advantages Low APR, 0% offer, cash back

    Disadvantages Disadvantages May use high hand tactics to increase their profits

    Capital one is the largest credit card issuer in the USA and is actively pursuing the UK market. One thing alarming according to BBC watchdog is that they are not a member of any UK Banking society and hence is not obliged to comply with any of these code of practise. During application, the information they collect for credit rating is not as complete as some other provides and hence may not actually reflect one's circumstances - which is unfair. Then, they started to offer the so-called "personally priced" credit card offers which charged an staggering interest rate of 20-30%. Also, in such ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of Andrew.Self

    Andrew.Self

    5 Stars Capital One is a good thing 28/09/2001
    User recommends the product

    Advantages Advantages 0% for first 6 months, also sensible credit limits.

    Disadvantages Disadvantages The 6 months has to end sometime :-)

    There's obviously mixed feelings in this area about Capital One. I've had no problems with the Capital One Platinum Card. They appealed to me to start with because of the 0% interest for the first six months, also because of the low rate on balance transfers. In fact, they offered me a free CD player walkman thing if I transferred over £1000 onto the card along with the application form. I promptly received my credit card, telephoned the 0800 number to activate it and then a few days later, I got my CD player. I promptly then paid the card off with cash at the bank and I got charged about £7 ... more
  • 23 of 23 Ciao users found the following review helpful
    Picture of Rubber

    Rubber

    5 Stars Check your APR 21/10/2001
    User recommends the product

    Advantages Advantages Good long term low interest rate

    Disadvantages Disadvantages None

    I have had a Capital one card for approximately three years and have found their Capital One Platinum Product very good. Back in 1998 I had accrued approximately £2000 in debt and was signed up to a Royal Bank of Scotland Mastercard. As well as paying approximately 20% in annual APR charges I was also paying an annual fee for the privilege of having the card. The world of banking is now moving very fast with the advances in the net, advertising, and it is no longer frugel to stay with the same bank all your life. I evaluated my APR and would advise you all to do the same. Lost money is dead ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of Barry123

    Barry123

    1 Star Putting your trust in CapitalOne 21/10/2001
    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Many

    This article was written on 15th October when the remarks as stated were factual. On the 27th September my wife attempted to purchase articles at her local clothing store but her Capital One Platinum credit card was retained as having been reported lost. She ascertained that Capital One had accepted a telephone call from a person representing herself as my wife, who had stated the card had been lost and that she had changed her address. On the basis of that call, a new credit card was issued to the newly advised and registered address and this was followed by a separate letter advising that ... more
  • 36 of 37 Ciao users found the following review helpful
    Picture of monstermuncher

    monstermuncher

    5 Stars Capital effort 21/08/2002
    User recommends the product

    Advantages Advantages Fantastic fraud protection

    Disadvantages Disadvantages Easy to run up debts

    Now, I'm sure that you all know about credit cards - the range of APRs, balance transfer offers and standing charges. However, what I'd like to discuss today is something that I've just learnt about Capital One - it's not specific to this one type of card, and it covers all of the products they supply. Capital One have this fabby new fraud detection system, which apparently is why their fraud rates are only around 4% when the industry average is about 9%. I've never really worried much about fraud on my card - that is until my dad's house was broken into two weeks ago. Whilst he was on holiday ... more
  • 9 of 10 Ciao users found the following review helpful
    Picture of Pitva

    Pitva

    1 Star Check your rate very carefully... 27/05/2001
    User doesn't recommend the product

    Advantages Advantages Appears to be a good APR - initially

    Disadvantages Disadvantages Incorrect rates set, very poor customer service, lack of customer empathy and concern

    Having previously worked for a bank and having tried a number of credit cards I found Capital One's Platinum card to be a very interesting experience. Firstly I was offered an introductory rate of 4.9%, fixed for the life of balance transfers when I eventually got a call back from someone authorised to open the account [rather than the telesales person] the rate jumped 1% to 5.9%. The account was duly opened I transfered a balance over and all seemed well, until I got the first statement - the interest figure seemed very high and was actually more like 14.9% APR. There followed a long sequence ... more
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