Rating Summary

Detailed rating

Competitiveness of APR
Product package
Quality of Customer Service
Reward Scheme
Additional Charges
Security and Privacy
Ease of Application

1-15 of 37 reviews Show most helpful reviews first Newest first

 

Community Level 5nigelblue

nigelblue

What's in your wallet?

AdvantagesOn line application. Good web site.

DisadvantagesNo 0% of transfers

"As I was browsing about the home page looking for a suitable product to review I came across the credit card section. One of my first ops was on Egg and since then I have acquired another. I know some of you may be saying, why 2 cards, well actually I have 3 but that’s another story. I no longer need to but getting a new card means that sometimes you can transfer balances to another card for 0% interest for usually 3 months. Very handy if you need ..." Read review
17.09.2003

Ciao members have rated this review on average: very helpful

Community Level 2casper77

casper77

Build Credit Rating Scoring with just GBP1

AdvantagesThe only card that help one rebuilt credit

DisadvantagesVery high APR

"...many other members have mentioned, Capital One Premier is a good card for people who have no credit history and wish to get a credit card so that their credit performance can be properly recorded. I will keep it brief here due to limited space and for ease of update reason. http://www.mycoupon.freeuk.com/creditscoring.htm The sceneario in UK is very much different from the USA where there are many secured credit cards where one can deposit some ..." Read review
28.10.2001

Ciao members have rated this review on average: very helpful

Community Level 7flashpointz

flashpointz

PAYING THROUGH THE NOSE

Advantagesit's a credit card which lets you get back on the 'staight and narrow'

Disadvantagesexpensive, high interest rates, big fees

"...looking at places other than Capital one to provide your facilities. These are the kind of cards that you get after persistent ‘junk’ mailings. My son was a very naughty lad when he left school and hammered his first credit card so hard and so quickly that it he was blacklisted after just three months! Well, my lad has since had a loan turned down by his bank - not because he is in really dire financial straits, but primariliy because of that first ..." Read review
30.01.2002

Ciao members have rated this review on average: very helpful

Community Level 3LexiJo

LexiJo

BBC Watchdog Special in the making

AdvantagesStill thinking...

DisadvantagesGeneral incompetance of staff and poor product

"...This statement sums up Capital One better than any other I can think of. I have always paid my credit cards on time due to the charges that you incur if you miss a payment. I have found Capital One to be extremely unaccommodating to any requests or problems I have and therefore set up a payment through my bank to make sure that Capital One always got the bare minimum that they required. However, according to a Capital One customer services representative, ..." Read review
18.03.2002

Ciao members have rated this review on average: very helpful

Community Level 4veramck

veramck

CAPITAL ONE PREMIER

Advantagesimproves your credit rating

Disadvantageshigh costs

"...rating. That is until I discovered Capital One, this company specialises in supplying credit cards to those of us who have never had credit or for people with poor credit history's. I applied and was duly accepted for their card, although it comes at a price. The yearly fee is £18 and the Apr is much higher than normal credit card companies, but I suppose this is how they offset their losses when they take on dodgy customers who don't pay their ..." Read review
13.01.2002

Ciao members have rated this review on average: very helpful

Community Level 4nipples

nipples

REBUILD YOUR CREDIT WITH CAPITAL ONE

Advantagesit's a credit card primarily for those people that can't get one elsewhere

Disadvantages£18 annual fee and 29.9% interest rate

"...come through the post from Capital One, for both of my sons who had rather shot themselves in the foot with injudicious use (to put it mildly) of their first credit cards. Fine so they were both 18, had a bit of money to spend, but they both looked upon the credit limits given to them by their Miidland Bank mastercard as a 'bonus'. They forgot that once they'd used it - they had to pay it back. One of them has since had a loan turned down by his ..." Read review
14.03.2001

Ciao members have rated this review on average: very helpful

Community Level 5helen201274

helen201274

Card improves as you improve

Advantageslooks at applictions individually, internet options, variety of cards

DisadvantagesCan start with high APR

"...statements. I’ve used my Capital one card for about 2 years now and would recommend it to anyone. They offer a type of card for everyone with no fee cards, reward cards, poor credit history cards and specific interest cards. If you visit their web site they will take you through a card chooser. I used this card for around 2 years before I applied for another card. By this time I had regular payments showing on my credit file and qualified ..." Read review
30.04.2003

Ciao members have rated this review on average: very helpful

Community Level 3Guzman

Guzman

This flexible friend has teeth

AdvantagesUseful for learning money discipline

DisadvantagesPlease see text

"Background In today’s world where 90 percent of your buying power is linked to your credit history if you don’t have some sort of credit card your spending power is extremely limited. As a result I chose to apply for this card after American Express turned me down. To my pleasure I was promptly accepted and given a credit limit £500. This I thought was amanageable amount for a first credit card. About ten months after the issue of ..." Read review
04.05.2001

Ciao members have rated this review on average: very helpful

Community Level 4Zoe_South

Zoe_South

A word in Capital One's defence

AdvantagesCredit card for those with previous problems

DisadvantagesExtortionate APR

"Firstly, Capital One are not perfect. The interest rate is exceptionally high (APR is 29.9%), they are quick to jump on late payers with enormous charges, and the credit limit, to start with, might as well be a few quid cadged from your Dad rather than a serious amount of credit with which to juggle your cashflow. However, after being made redundant six years ago, I ran into severe debt problems because I had chosen not to take out payment protection ..." Read review
23.05.2002

Ciao members have rated this review on average: very helpful

Community Level 4Cici_Ying

Cici_Ying

Answer to bad credit or No credit

AdvantagesBuilds up Credit, No Annual Fee

DisadvantagesNot very appealing card

"...mobile phone. At 6 months, capital one increased my credit limit to £900! Just over 2 years now and I have managed to obtain several more cards and have a decent credit rating. You would get a paper statement every month if you have transactions on the card or you could check your balances online. The general enquiries line is good as the staff seem to knowwhat they are talking about and although it is an automated service, you don't have to wait ..." Read review
20.05.2003

Ciao members have rated this review on average: very helpful

Community Level 6Simoncook1

Simoncook1

Helpful for building decent credit

AdvantagesNot many hidden charges, very responsible company

DisadvantagesHigher interest rates

"...credit limit is not high. Capital One are fairly cautious about raising credit card limits and you will find that you have a low limit for perhaps more than a year. The service Capital One does provide people with the chance to rebuild their credit and is responsible enough to not allow people to get a huge credit limit initially. Through consistent paying and proper use of the credit card you will gain better credit. This will eventually allow ..." Read review
20.03.2001

Ciao members have rated this review on average: very helpful

Community Level 1TOMES

TOMES

Capital One Comes Up Trumps

AdvantagesCan build a good credit rating

DisadvantagesIf upgrading from a classic card you get no additional benefits

"...I received a mailshot from Capital One offering me a Classic Visa card for people with a poor credit rating. Unlike many other cards on the market at the time, Capital One were prepared to give people a second chance and build up a good credit rating, something that so many other banks have neglected to do. I applied for a card and was accepted with a £400.00 credit limit to begin with. Although this if fairly low I was pleased that someone ..." Read review
11.09.2002

Ciao members have rated this review on average: very helpful

Community Level 2felix.ferr...

felix.ferrero

So you want credit, well now you can

AdvantagesGood for rebuilding your credit rating

DisadvantagesHigh charges and interest rate

"...all this bad press about Capital One, but it provides a very good service. If you apply for the Capital One card it should be for only one reason, and that is to rebuild your credit. Capital One is probably the only major bank that actively encourages people with bad credit to apply. They offer you a low credit limit, and charge you high interest. They provide a good service, and they charge high for it, but so do a lot of companies. To start ..." Read review
28.03.2001

Ciao members have rated this review on average: very helpful

Community Level 2nagorski

nagorski

CAPITAL ONE CREDIT CARD

AdvantagesThey will give you a credit card if no one else will!

DisadvantagesBad Customer service/Very high APR

"The Capital One Credit Card is the only company that I could find who would give me one! A few of us in our younger days did a little bit of damage to out credit, Capital one has offered me a £200 credit limit, I have to pay £1.66 each month just to have the card and the APR is 29.7%! So unless you are sure you can be responsible with a credit card, i would leave it well alone orr you could get in to a terrible circle with it. I have had the ..." Read review
01.09.2001

Ciao members have rated this review on average: very helpful

Community Level 2Smith.hall

Smith.hall

If only I had Known

AdvantagesNot a lot

DisadvantagesNot straight with you

"...I received a mailshot from Capital one I thought it may be useful to use the balance transfer facility and so I applied. When I then received a letter asking for confirmation of address I sent it back the same day and waited…and waited…and waited! About a fortnight later I received a letter stating that I was not eligible for their “Platinum card” (I did not ask for it in the first place) but that I had been accepted for their “Normal” MasterCard ..." Read review
04.10.2002

Ciao members have rated this review on average: very helpful



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