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Quick reviews (3)

1-15 of 16 reviews Show most helpful reviews first Newest first

 

Community Level 1drkings1

drkings1

Not a good place to buy a car!

AdvantagesPrice of the car was cheap.

DisadvantagesIt took 3 attempts to get car driving properly. Horrible customer service.

"I have just bought a car from CarGiant and found it an extremely stressful and unpleasant experience. Buying a car from Car Giant is not something I would recommend that anyone does. At one stage the “customer service” people were being so unreasonable when I made a request of them that I vowed that I would share how bad my experience had been with the widest possible audience unless they at least considered my request for some sort of refund ..." Read review
18.10.2009

Ciao members have rated this review on average: very helpful

Community Level 1ced123

ced123

Avoid Cargiant like the plague!!!

Advantagesnone

Disadvantagesservice, no test drive, NO WARRANTY, quality of goods

"...of trying to deal with car giant staff! I was told I would not be driving both cars as they were too similar - pick one and they would take me out when there was someone available. The test drive was 3 minutes to the end of the road, couldn't even get it out of 3rd gear. Feeling very uncomfortable with the member of staff I was with who would not talk to me, would not give me any technical spec as this was 'not the kind of place cargiant was' I managed ..." Read review
20.05.2009

Ciao members have rated this review on average: helpful

Cargiant; AA warranty; Pointless Scam

AdvantagesZero

DisadvantagesLess reliable than private sellers and reliable dealers.

"I brought a car from them, I wasn't too concerned with the experience of buying the car, nothing too eventful happened there. I brought a BMW 330d, a nice reliable car as I was going to be doing a lot of miles. Car giant claim to do a 114 point check on each car that comes in, I was happy with this and I was also happy to hear I was able to get a AA warranty to go with this to protect me from any of the risks that go with buying a second hand car. ..." Read review
08.03.2013

Ciao members have rated this review on average: helpful

Community Level 1jamsmith

jamsmith

Cargiant - Steer well clear!

AdvantagesLots of cars to choose from.

DisadvantagesImpersonable, dishonest, inferior cars,

"...of 30 mph). The car drove fine as far as i could tell at that speed. I decided to go ahead with the purchase. When driving at motorway speeds there was a massive amount of road noise. The car was inspected at a garage and both the rear tyres had distorted tread patterns. Also the brakes had excessive corrosion. On speaking to Cargiant they said that the car was inspected and was safe. (NOT TRUE The brakes would fail and MOT and one of the tyres). ..." Read review
09.08.2009

Ciao members have rated this review on average: helpful

car giant scam

Advantagesnone

Disadvantagesmany

"...to explain my dealing with Car Giant I purchased two cars with car giant and was very unhappy with the purchase I first brought a Mercedes A class three months after I purchased this car I had problems with the engine , I took it back to Car giant and they refused to give me my money back or to rectify the problem. To get rid of the car I purchased a more expensive car. They then arranged the loan with a black horse company and made me sign ..." Read review
14.08.2008

Ciao members have rated this review on average: helpful

Community Level 1Focusdriver

Quick review of Car Giant Car Supermarket

"Brilliant - Choice of cars, great deals. I bought a Ford Focus from car giant, and found them to be good value. The Sales people were helpful and I test drove 3 cars before deciding on the blue one. Its a great no frills experiance and I thouroughly recomend it!!.
02.06.2009

Ciao members have rated this review on average: helpful

Community Level 1jwhitlam

jwhitlam

Car Giant - Very Poor Customer Service

AdvantagesPurchased a very low mileage car for a reasonable price including part exchange.

DisadvantagesYou are treated as if you were on a conveyor belt.

"We bought a car from Car Giant in August 07. Although slightly more than we wanted to shell out, the car was a fantastic bargain. They also offered us a reasonable price on our old car. Salesmen didn't appear keen on selling us the car and chose to base themselves behind a desk. The hassle came when we had committed to buying the car. On what appeared to be an average weekday afternoon for them, we waited a stressful 4 hours to buy the car. ..." Read review
04.06.2008

Ciao members have rated this review on average: helpful

Community Level 1Jmilly

Jmilly

Car buying made Easy

AdvantagesWeb site with lots of photos, Lot of cars, low prices helpful staff

DisadvantagesWaiting -

"I went to car giant with my brother in law as he recomended them to me. Personaly i found the whole process really easy. I found my car on thier web site, it had loads of pictures of the car inside and out. I went there, my brother inlaw gave it a once over, we test drove it said yes,they then prepared it ( this did take a few hours) I paid for it and drove off. It took the best part of the afternoon/evening but they had a nice restaurant where we ..." Read review
20.11.2009

Ciao members have rated this review on average: helpful

Community Level 1ianwright39

ianwright39

car giant fantastic deal rock on

AdvantagesBig saving, lots of choice, no pestering, warrenties, resteraunt.

DisadvantagesSlow due to size.

"...new BMW 320 is great. Sure, Car Giant din't fuss around but what do you expect. I personally hate being pestered by slimy salesmen. I prefer Car Giant's big choice low prices and no fuss. If you want cups of tea and lies go to a main dealer. I want my hard earned cash spent on my car not fancey car fronts. There was a wait for service but there were so many people buying. Same as MacDonald’s except Car Giant didn't make the car BMW did. I saved ..." Read review
02.06.2009

Ciao members have rated this review on average: helpful

Community Level 1samperez

samperez

Stay away from buying a car with Car Giant

AdvantagesNone

DisadvantagesA lot

"I recently bought a Car at Car Giant (White City) with the following problems: 1. Extremely poor after sales service 2. Car with a number of faults. 3. After 3 weeks of buying, car was taken in there repair shop and did not hear anything for 3 days. After numerous calls I was told nothing was wrong. The problem still persists. 4. They manage to lose my car tax disc on Friday evening and I was unable to drive the car all weekend. Also, had to file ..." Read review
03.05.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 0LISA281081

Quick review of Car Giant Car Supermarket

"REALLY REALLY BAD WILL NEVER USE AGAIN WE BROUGHT A 2006 REG CAR. THEY SAID ALL THE CHECKS WERE DONE. IT TOOK TWO WHOLE DAYS TO COMPLETE THE SALE DUE TO THE AMOUNT OF PAPER WORK. WHEN WE DID DRIVE OUT 10 MINUTES DOWN THE ROAD THE CAR BROKE DOWN. WHAT A JOKE I WILL NEVER USE THIS COMPANY THEY DONT CARE ABOUT THE PUBLIC ALL THE WANT TO DO IS BANG OUT CARS AND DONT CARE ABOUT SAFETY.
31.05.2009

Ciao members have rated this review on average: somewhat helpful

Community Level 1gstevevndso

gstevevndso

Car giant

AdvantagesFast efficient , customer service

DisadvantagesBusy place

"...the partexchange offered for my car was resonable considaring that ,IT was going to auction and most likelly would be a sold at a loss, and therefore I got a big chunck of value taken from my new purchase. Second their Finance team was fast efficient and hellpfull, Im a prime customer and got a prime deal with low apr, those who complain on this issue , maybe are subprime customers with dillusions of their finances. Thirdly the salesman 'Bruno', ..." Read review
14.10.2008

Ciao members have rated this review on average: somewhat helpful

Community Level 0james099

Quick review of Car Giant Car Supermarket

"COMPANY OFFERED RIDICOLOUS PRICE FOR MY CAR, WAY UNDER THE MARKET VALUE, ONLY INTERESTED IN MAKING MONEY. SHOULD GIVE A REALISTIC VALUE AND NOT SHORT CHANGE BUYERS.
23.08.2007

Ciao members have rated this review on average: somewhat helpful

Community Level 1Tobin_84

Tobin_84

Fantastic value for money!!!

AdvantagesHuge choice, helpful staff, value for money!

DisadvantagesCouldn't find any!

"...the experience of buying a car so easy & simple. It was my first visit there and only went in to have a browse with a friend who wanted to buy a Passat - couldn't believe the sheer size of the place. I eventually ended up walking out with a car myself! The car has Sat Nav, Leather, Sunroof, 17" Alloys, heated seats... the list goes on, i'd found my dream car, at a very cheap price as well! The salesman who served me was very helpful with all my ..." Read review
09.12.2009

Ciao members have rated this review on average: somewhat helpful

Community Level 1Arafat_ldn

Arafat_ldn

DONT BUY THERE .. DO NOT BUY THERE ... AVOID AT ALL COST CAR GIAN

AdvantagesThey know how to screw you without you feeling it....

DisadvantagesLies followed by lies and lies and lies... DO NOT BUY THERE

"...been specifically told that the car was in mint condition and that I would not have to worry about anything. But before carrying on, I would like to remind you of what your website claims: http://www.cargiant.co.uk/carsupermarket/quality.asp " Cargiant means quality Choice Every Cargiant car has been thoroughly inspected to the requirements of our 114 point mechanical and safety inspection. Giving you peace of mind when choosing your next car. ..." Read review
28.03.2010

Ciao members have rated this review on average: not helpful



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