Car Giant Car Supermarket

I have just bought a car from CarGiant and found it an extremely stressful and unpleasant experience. Buying a car from Car Giant is not something I would recommend that anyone does. At one stage the “customer service” people were being so unreasonable when I made a request of them that I vowed that I would share how bad my experience had been with the widest possible audience unless they at least considered my request for some sort of refund for ...
...that anyone who buys from Car Giant does so with their eyes wide open. I’m posting this review in as many places as possible in the hope that everyone who needs to see it will see it and avoid the error that I made. I had read a few poor reviews of Car Giant before I bought, but not enough to dissuade me. I hope that this adds to the information out there to allow people to make an informed choice. My basic advice would probably be – don’t. My experience ...

drkings1 18.10.2009 · Read full review
Ciao members have rated this review on average: very helpful
Review of Car Giant Car Supermarket

...of trying to deal with car giant staff! I was told I would not be driving both cars as they were too similar - pick one and they would take me out when there was someone available. The test drive was 3 minutes to the end of the road, couldn't even get it out of 3rd gear. Feeling very uncomfortable with the member of staff I was with who would not talk to me, would not give me any technical spec as this was 'not the kind of place cargiant was' I ...
...you going to but the car or not?' Definitely no one was in a hurry to help me. The slightly cheaper than normal prices attracted me - but you pay for this - most of the cars are flawed on the outside and I saw three in half an hour that would not start! If you think by going to a car supermarket you will be getting great service and someone that can help - forget cargiant! I was expecting great things - being the largest! It is interesting that ...

ced123 20.05.2009 · Read full review
Review of Car Giant Car Supermarket

...of 30 mph). The car drove fine as far as i could tell at that speed. I decided to go ahead with the purchase. When driving at motorway speeds there was a massive amount of road noise. The car was inspected at a garage and both the rear tyres had distorted tread patterns. Also the brakes had excessive corrosion. On speaking to Cargiant they said that the car was inspected and was safe. (NOT TRUE The brakes would fail and MOT and one of the tyres). ...
...out any work that isn't absolutely essential. (In this case work that was essential). I have now spent an additional £350 to bring up to scratch. Bringing cost nearer to main dealer prices! THE FINANCE: I was told by two people that the loan rate would be 8%. I made clear that i would not purchase if the rate was higher. Checking my paperwork i now find it is over 14.5% (I will be letting the FSA know about this). SUMMARY: Do not go there! Too big, ...

jamsmith 09.08.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of Car Giant Car Supermarket

...to explain my dealing with Car Giant I purchased two cars with car giant and was very unhappy with the purchase I first brought a Mercedes A class three months after I purchased this car I had problems with the engine , I took it back to Car giant and they refused to give me my money back or to rectify the problem. To get rid of the car I purchased a more expensive car. They then arranged the loan with a black horse company and made me sign all ...
...it good to buy the car there and then but they trick you with insurances (gap) that does not cover your car at all , they sell you a faulty car and you wont get a refund . They arrange a loan for you that has thousand of hidden charges. My suggestion is if you brought a car from this comany and arranged a loan ask for the credit agreement straight away you will see what I mean. Many of my friend also lost money due to this car company . Just be aware ...

gov25 14.08.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of Car Giant Car Supermarket

Brilliant - Choice of cars, great deals. I bought a Ford Focus from car giant, and found them to be good value. The Sales people were helpful and I test drove 3 cars before deciding on the blue one. Its a great no frills experiance and I thouroughly recomend it!!. ...

Focusdriver 02.06.2009
Ciao members have rated this review on average: helpful
Review of Car Giant Car Supermarket

We bought a car from Car Giant in August 07. Although slightly more than we wanted to shell out, the car was a fantastic bargain. They also offered us a reasonable price on our old car. Salesmen didn't appear keen on selling us the car and chose to base themselves behind a desk. The hassle came when we had committed to buying the car. On what appeared to be an average weekday afternoon for them, we waited a stressful 4 hours to buy the car. We continuously ...

jwhitlam 04.06.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of Car Giant Car Supermarket

...BMW 320 is great. Sure, Car Giant din't fuss around but what do you expect. I personally hate being pestered by slimy salesmen. I prefer Car Giant's big choice low prices and no fuss. If you want cups of tea and lies go to a main dealer. I want my hard earned cash spent on my car not fancey car fronts. There was a wait for service but there were so many people buying. Same as MacDonald’s except Car Giant didn't make the car BMW did. I saved a ...
...a good deal and want Car Giant to be there when I change it. The salesman I chose to buy from (there are 62) told me that they sell thousands. When I read the bad reviews I think people should know the benefits. The more they sell the cheaper they will be. . A bit slow process but definately worth buying there How many people bother to write a good review out of the thousands that buy.. Rock on Car Giant. ...

ianwright39 02.06.2009 · Read full review
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Review of Car Giant Car Supermarket

REALLY REALLY BAD WILL NEVER USE AGAIN WE BROUGHT A 2006 REG CAR. THEY SAID ALL THE CHECKS WERE DONE. IT TOOK TWO WHOLE DAYS TO COMPLETE THE SALE DUE TO THE AMOUNT OF PAPER WORK. WHEN WE DID DRIVE OUT 10 MINUTES DOWN THE ROAD THE CAR BROKE DOWN. WHAT A JOKE I WILL NEVER USE THIS COMPANY THEY DONT CARE ABOUT THE PUBLIC ALL THE WANT TO DO IS BANG OUT CARS AND DONT CARE ABOUT SAFETY. ...

LISA281081 31.05.2009
Ciao members have rated this review on average: somewhat helpful
Review of Car Giant Car Supermarket

...the partexchange offered for my car was resonable considaring that ,IT was going to auction and most likelly would be a sold at a loss, and therefore I got a big chunck of value taken from my new purchase. Second their Finance team was fast efficient and hellpfull, Im a prime customer and got a prime deal with low apr, those who complain on this issue , maybe are subprime customers with dillusions of their finances. Thirdly the salesman 'Bruno', ...
...finance the car and other products, such as Warranties and Gaps. I bought my new car a lovelly audi A6, with a warranty that covers me for all major mechanical and eletrical components, and Asset Protection. which makes perfect sense to protect my purchase fully mechanically and financially.. I loved my cargiant experience .......annyone who goes there and purchases a vehicle and doesnt purchase Warranties and the gap is an idiot. Your spending ...

gstevevndso 14.10.2008 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Car Giant Car Supermarket

COMPANY OFFERED RIDICOLOUS PRICE FOR MY CAR, WAY UNDER THE MARKET VALUE, ONLY INTERESTED IN MAKING MONEY. SHOULD GIVE A REALISTIC VALUE AND NOT SHORT CHANGE BUYERS. ...

james099 22.08.2007
Ciao members have rated this review on average: somewhat helpful
Review of Car Giant Car Supermarket