Carpet Right Retail Outlet

...trauma of ever buying a carpet from these cowboys. I did and have about two hundred grey hairs to show for the experience. Truthfully I experienced the worst customer service ever and downright abuse, A month ago I ordered a carpet for my daughter's bedroom, I paid £223.40on the day and was told the carpet would be delivered in approximately two weeks time. True to their word I had a phone call two weeks later to tell me that the carpet had arrived ...
...a phone call, it's the carpet fitters, they have my carpet on their van and will be with me at midday - hurrah result, but guess what midday comes and goes and i'm waiting and waiting, so I phone the store and speak to the assistant manager Vince Valentine (i'm sure he's probably a porn star with a name like that) and i'm really mad but surprisingly calm and I ask when is my carpet going to be fitted, in a very rational manner, which is not how i'm ...

vickyrc 29.04.2005 · Read full review
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Review of Carpet Right Retail Outlet

I needed a carpet for my hallway and stairs and I saw all the sale prices advertised so visited Carpet Right in Bristol which said they had 50% off and then an extra 20% until Wednesday. I was thinking that I would get a real bargain! Rubbish Customer Service: What actually happened is that I asked for advice from behind the counter and was grunted at a bit. He gave me a quote for fitting the carpet (including a £30 charge for delivery even though ...
...to wonder how these marvellous carpet shops must make a profit if they are supplying carpets at 70% less than their list price and I started to get suspicious. I decided to shop around and visit some of the local carpet shop in my area of Bristol (Bedminster). They weren't having sales so I expected the prices to be 50%-70% higher for an equivalent carpet. It was quite a challange to compare because I discovered that the likes of Carpet Right change ...

kittenwarrior 10.01.2008 · Read full review
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Review of Carpet Right Retail Outlet

...the very bad reviews about Carpet Right I was almost convinced not to buy from them. But since they are the only carpet dealer in my area, I decided to go to the shop and take a look at what they had anyway. I went there 1 month ago, the choice was good and they were having their summer sales. Everything had about 20-50% discount and the carpets not on sale were clearly marked as such. The carpet I liked was 100% wool, neutral colour £34.99 per ...
...2 weeks to order the carpet from the manufacturer and that somebody would give me a call once the carpet had arrived. I got a call just over a week later and the lady on the phone advised the fitters would come around 4 days later and punctually at 10am they turned up. Initially I was a bit worried because the fitters looked very young, like under 20. So I thought "oh right, this won't be a job well done" but they were actually very fast and in under ...

Lola_G 15.09.2005 · Read full review
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Review of Carpet Right Retail Outlet

...first moved to our house carpet right fitted all of my carpets for me. My living room is 22foot long by 12 foot wide, i had a short pile carpet with fleece backing from carpet right for £920 without fitting or grippers. My bedroom carpet was the same carpet just in a different colour which cost me £460 without fitting or grippers. I had rubber backed bathroom carpet which cost £280 My smallest bedroom which is 10 foot square cost me £600 because ...
...plus all extras like fitting, carpet grippers and underlay. I didnt realy know a lot about carpets at the time and thought this was reasonable but after about 6 months my livingrom carpet had gone flat and started to bobble, i wasnt impressed but put it down to having a lot of wear, the bedroom carpet which was exactly the same carpet when the same a short time later, the bathroom carpet used to hold too much water and started to smell moldy after ...

danniell 25.09.2008 · Read full review
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Review of Carpet Right Retail Outlet

...peril, my mother had a carpet supplied and fitted, they did not follow our instructions carpet was damaged they offered new carpet or carpet of choice we wanted refund they refused i went to carpetright where the store manage was rude and abusive and refused to sign paper regarding refund, sent 10 email with no response they said verbally we can have refund but will not type it on offical paper as it would be incriminating, with fought for 5 weeks ...

pichard 25.09.2008 · Read full review
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Review of Carpet Right Retail Outlet

...for some ideas. A particular carpet caught both myself and the wifes eyes. We looked but a price of £40 per Sq Metre put us off. A sale price offering all these weird and wonderful discounts baffled us so we brought in the prowling sales man who had been hovering around us waiting for the kill. He worked out the price and the carpet was £17 per mtr but he told us the sale was only for another day. We chewed the situation up and went back the next ...
...the carpet and found it to be 100% Polypropylene to which was something we had never come in contact with. Im more and axminster 80/20 wool and nylon.He told us the sale will end this day. We decided to go for it and after we gave him measurments of the room he worked out a price of £420 inc underlay and fitting. Ok we said, I shall send a carpet measurer out today. After giving the salesman £100 cheque no sooner we got home the measurer arrived ...

denn_wanderer 29.12.2006 · Read full review
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Review of Carpet Right Retail Outlet

...your branch to be told carpet loaded ready to go. On questioning my AM appointment told times are not guaranteed see opening paragraph? Questioned why I was not informed by phone told to busy. On questioning fitter arrival time he could not say original fitter called in sick, see 1? 3. Called branch 3.00 told 1½ hour 4. Called branch 5.00 told 1 hour 5. Fitter arrived 5.45. Fitter informed me he had my order at 8am as the other fitter had reported ...
...staff’s lack of civility. 6. The house is totally empty I sat in my car from 8.30 until 5.45 waiting on a lie. Yours Faithfully Mr T, Terry Directors reply a 10% voucher towards any future purchases, for a home now fully carpeted by Carpet Right? ...

twentyfour 04.09.2009 · Read full review
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Review of Carpet Right Retail Outlet