Advantages: 1 and a half days not 10 days Disadvantages: they should get a new Surveyor
...up to date and have central heating. We decided on having gas central heating as thought it cheaper and also we had a gas pipe to the house from about 30 years ago albeit properly cut off.
We rang up our electric supplier and they said they would come and fit a meter and would get someone to check that we still had a gas supply after all these years. We did have, if we had not it would have been about £400 to get it.
The next was to decide who ... ...Would I recommend Norther Gas Central Heating ? The Sales Rep I would recommend. The workers I would recomment. The Surveyor should have known about where to put the boiler as that is what he came out to look at. I think that he is definately in the wrong job and he let Northern Gas down and because of him I could not give all the stars but the firm did it right in the end. and we are more than pleased with the central heating. ...
MAllen400 19.09.2007
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Ciao members have rated this review on average: very helpful Review of Central Heating Installation
Advantages: Nice warm house cheaper gas bills Disadvantages: Substandard overpriced installation
THE BEGINNING
My old back boiler was well past its sell by date and costing a fortune plus the fire was out of the ark and ugly and the water tanks a nd cylinder were taking up loads of room in my attic and airing cupboard.
I decided that it was time that I put my hand in my pocket and forked out for a new heating system.
Where to get one from was my first dillema. Should I go for a cheap local fitter or should I go to a national company.
Rather ... ...phoned Homeserve shortly before Christmas.
Their representative arrived promptly and was very professional talking me through the options available to me and explaining the pros and cons of each type of system. NO HARD SELL..I decided on a combi boiler to be fitted in the space where the old tank was in the airing cupboard and also to have 3 new radiators installed.
First big surprise was that the work could be done at the beginning of January ...
baeswoman 29.08.2007 (09.10.2007)
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Ciao members have rated this review on average: very helpful Review of Central Heating Installation
Advantages: good price, salesman not pushy, installation very good, after sales service good Disadvantages: a little pushy when trying to 'close the deal'
Sales
After getting a quote from British Gas for a new boiler, and being generally unimpressed with the pushy salesman and price (~£4000), we tried Nothern Gas Heating, who quoted ~£2500.
The salesman was polite and not pushy. When we said we only wanted a quote to see how much we would need to save, he asked when they could contact us again, we said next summer, and we heard nothing from them until then. When they did phone, they were obviously ... ...of 12 months interest free, after which we could pay off the balance in full, or pay back the money over a set period (with interest). We took them up on that, though we had to pay a deposit.
Installation They sent round an engineer before the installation date, to plan the installation, after which a few hundred pounds was added to the quote, but we argued that one thing they were offering wasn't necessary and that we wouldn't pay any more than ...
greenmum 06.10.2008
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Ciao members have rated this review on average: very helpful Review of Central Heating Installation
Advantages: Knowledgable sales staff, good back up service, reliable, hard working installers, Professional, long guarantees Disadvantages: None I can think of.
...things, one of them was central heating. Coming from a much warmer climate central heating consisted of a shot of tequila or Sambuca. We bought our house a year ago and didn't think to check the boiler and radiators as we didn't know any better. (This was before the home information packs were a legal requirement) We now face the second winter in our new home and Lo and behold the central heating decided it had had enough. We weren't too worried ... ...with our new boiler and central heating and would highly reccomend Northern Gas. (Items installed were a new Y plan completely pumped system, 5 radiators, new pipes throughout, Potterton boiler, thermostat on the cylinder and a room thermostat. Each radiator has it's own thermostat as well, and a heated towel rail, we kept our water cylinder as this was still in a good condition) ...
1Tank1 16.10.2008
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Ciao members have rated this review on average: very helpful Review of Central Heating Installation
Advantages: Good heating system, Good salesman, Mixer shower now power shower Disadvantages: Lack of communication and also very poor communication, installers didn't care, without heating and hot water and damage to property
...a new boiler for our central heating system as our old back boiler was 20 years old and was on its last legs (if it was an animal it would have been put to sleep years ago). So he came and did a good job of advising us what type of boiler we should get and we settles on the Ideal Isar model. So we decided to go ahead and have it done. We agreed with the installation department that it was going to be fitted on the Thursday 4th March 2004. Now my ... ...find it hard to get holidays when we want so my fiancé was lucky to be able to use one of her holidays to get the time of so they could come to install it. Now on Wednesday 3rd March we had a phone call left to call the installation department back. Now we told them to call on the mobile as no one would be in but to no avail they called the house phone. When we both got in that night we heard the message called the installation department only to ...
Twilight_Rain 13.03.2004
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Ciao members have rated this review on average: very helpful Review of Central Heating Installation
Advantages: Cheap Disadvantages: Have to choose the installer carefully
I’ve been a heating engineer for 23 years now. Know all the tricks of the trade, all the scams, where people are ripped off etc. This little bit of information will, hopefully, help you get a decent system at a decent price. First of all, avoid British Gas. I was employed by them for 21 years, and made a good living out of them. They could afford it! British Gas systems and boiler exchanges are hideously expensive. Yet they are usually no better ... ...they ARE the local firm down the road, having been contracted out. Interesting when the locals, in one example, offered exactly the same system for 40% less, if bought direct! Once upon a time British Gas could justify its prices because it had massive overheads, as a state owned lumbering giant, with all the land and buildings it had to maintain. But these have all disappeared, so all the profit now goes to the shareholders and the chairman and ...
botmission 18.03.2002 (12.06.2003)
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Last year after having lots of problems with our bolier we decided it was time to but a new one. We had used tradesmen from newspapers in the past and found them to be sometimes unreliable. This time we were determined to buy the best bolier possible from a large company in case we had any problems. We contacted various companies including Powergen and British gas and eventually decided to go for Northern Gas. We asked for the best bolier that they ... ...other large companies. The salesperson assured me that we were getting the best bolier we could. He wrote out a quote. When he came back to arrange the sale we had decided to go for BAXI A class instead of potterton. It was £100 more expensive - he had to write out another invoice. After he had gone I noticed he had missed dome things out from the original quote - I called him and he told me to tell the surveyor when he came. The surveyor came and ...
amyabc 20.06.2006
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Ciao members have rated this review on average: very helpful Review of Central Heating Installation
Advantages: Good money, good hours, fun to watch Disadvantages: grimy, can be dangerous, dealing with stupid punters
I could not believe my eyes. My boyfriend who has been a heating engineer for years has been telling me all about the nasty people he comes across whilst doing his job.
It was about the same time our journalism lecturer demanded an observational piece and that's when the bulb above was switched on.
Of course I did not believe my boyfriend Andrew, who contracts for BG Group, until he suggested I use some journalistic subterfuge and go along for ... ...Here is the story on one of the days,guaranteed truth, but not for those with weak stomachs:
How much longer will we have to stand outside this door with the British Gas badge pressed against the spy hole? There is no doubt about it; I can see the glistening eye on the other side looking at me in terror. What is it? Never seen a female heating engineer? That reminds me why I hate this part of Fulham so much. I smile, maybe this will convince them ...
aggapimou 11.09.2002
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Ciao members have rated this review on average: helpful Review of Central Heating Installation
Advantages: Quick quote on the day. Finance packages. 5yr guarantee to boilers.... Disadvantages: May take about a week for Sales Consultant to visit.
...I learnt a lot about central heating on the day of the installation. Also I do remember receiving details of my interest free credit when the provider approved it, so there were no hiccups after installation. My boiler works great, A potterton 28HE. Took a while for me to get used to the digital wireless thermostat. Also the 5 year guarantee to boiler is second to none!!!**
However, I would advice you to conside this company to get a quote ONLY ...
staka46 13.03.2008
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Ciao members have rated this review on average: helpful Review of Central Heating Installation
Advantages: Sorry there no advantages Disadvantages: From start to finish the installation by Noerthern Gas Heating was a joke
My review has taken the form of a list as ther have been so many problems with Northern Gas Heating that I can't think to put it into a more prosaic form. So please bear with my details.
29/5/04
Northern Gas crew arrived under the supervision of P.Oliver of Northern Gas heating. We were lead to believe that he was the head fitter. This was done as we had complained so much about the mess ups with times for instalation prior to this date. The crew ... ...were satisfied with the installation as it went very smoothly and was completed in one day apart from the installation of the heated towel rail which had been damaged. This was to be installed later by the inspector. The original header tank was not removed and hole for original boiler vent was not sealed in. We paid the balance less £120. May04
Home care plan/quality check towel rail Towel rail fitted, inspection done. Old boiler vent hole sealed ...
Al22 25.10.2006
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Ciao members have rated this review on average: helpful Review of Central Heating Installation
Advantages: Professional, Sound advice, Good Salesman, Quality products Disadvantages: none
...with regards to replacing my central heating system. I made the enquiry through a web site, which contacted this company. They were very efficient in calling me back, unlike the other companies. I made the appoinment to suit my busy work and children schedule. After this I came across some bad reviews about the company, which gave me some concern. but I thought I would give them the benefit of the doubt. The salesman arrived on time and gave me some ... ...and also recommended the correct system to suit my usage and property. I thought that I new what I wanted, but it was a case of what I needed instead. The local plummer just priced me on what I asked for, rather than what I needed. Northern Gas also saved me money doing it the way that they recommended. I was so happy that Iplaced my order as I was completely satisfied with everything that the salesman had explained and more so the price. On the ...
cozytoes1279 20.04.2007
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Ciao members have rated this review on average: helpful Review of Central Heating Installation
Advantages: None Disadvantages: Trouble getting deposits back
On 9th October 2009 a Salesman came from Northern Gas and quoted us a price for a new boiler, and as we had been without heat and water for two weeks waiting for quotes, and as we are both in our seventies, he said he would try to arrange installation the following week. On 12th October their Surveyor came to assess the work involved and said installation could not start until three weeks. He said the boiler quoted could not be installed as quoted ... ...the roof, adding another approx. three hundred pounds to the quote.
The salesman had quoted one thousand seven hundred and eighty-five pounds and took a deposit of three hundred and fifty-seven pounds. In view of the extra cost of the flue going through the roof we decided to cancel the order. We sent an email to them and also letter in the post on 12th October. After numerous telephone calls to Northern Gas we are stil trying to get our deposit ...
joydale 23.10.2009
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Ciao members have rated this review on average: helpful Review of Central Heating Installation
Advantages: Affordable quality central heating Disadvantages: None
...a winter with an old central heating system, I made a promise to myself that it would be the last and so Ive just had a new complete central heating system installed.
I got quotes from a few different companies from the local yellow pages and I finally went with Nothern Gas Heating.
Obviously the cost was a big influencial factor in my decision and I found Northern Gas to be very competitive. However what made them stand out from other people that ... ...me on the type of central heating system that was most suitable for my house and lifestyle.
The service was fantastic and installation was quick and easy with very little disruption - they even cleaned up after themselves!
Plus they installed a high energy efficiency boiler and looking on other price comparison websites Im looking to save at least a few hundred pounds a year on my heating bills.
All in all, after what I thought was going to be ...
Brearleys 17.04.2007
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Ciao members have rated this review on average: helpful Review of Central Heating Installation
Advantages: Can't think of any Disadvantages: poor workmanship; missold; not fit for purpose
BEWARE OF NORTHERN GAS HEATING
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Absolu tely terrible organisation - please learn from my mistakes and do not use them. I live near London and it took ten man days to install a boiler which leaks, is not powerful enough to run a hot bath and trips the electric fuse about once a week. I have attempted to get them to make good on their botch job but all they do is quote their "terms and conditions", ... ...something and it screws everything else up, it is not their fault.
I feel I was misled into buying a combination boiler which is not pwoerful enough - friends of mine live in bigger houses which run fine with combi boilers but ours being 28KW is apparently not up to the job,
They did give me one laugh though. They said it took so long to install the boiler because "pipes in London are very different from ones in the Midland". Please. ...
mikeaboud 26.01.2009
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Ciao members have rated this review on average: helpful Review of Central Heating Installation
Advantages: Don't need British Gas Disadvantages: A little bit of space lost in the garden.
...sacrafice the luxuries such as CENTRAL HEATING and DOUBLE GLAZING, in order to get a roof over my head.
After the move and I had settled down a little and more importantly saved some cash, the time was upon me to get central heating (after double glazing).
As there is no mains gas supply in the village where I live the options I had were either OIL, LPG (bottled gas), or SOLAR.
As tempting as the solar option was, I simply couldn't afford it or ... ...would mean a huge gas tank or an oil tank somwhere in my garden. As there are minimum distances the LPG tank has to be from property boundaries I decided to investigate into oil.
There were no guidelines as to where the oil tank is placed, so it went at the bottom of the garden (which will be covered by trellis ONE DAY). The Combi boiler has been put into a small room I had uner the stairs and never used apart from hoarding stuff. In all i have ...
honestlyopen 12.05.2004
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Ciao members have rated this review on average: helpful Review of Central Heating Installation