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User Reviews

for Chelsea Building Society

Rating Summary based on 5 reviews

  • 5 Stars
    1
  • 4 Stars
    1
  • 3 Stars
    2
  • 2 Stars
    0
  • 1 Star
    1

Detailed rating

  • Competitiveness of charges/rates
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  • Online - Investment tracking
  • 4.0
  • 4.0
  • 2.5
  • 3.5
  • 1.5

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  • 11 of 11 Ciao users found the following review helpful
    Picture of notionlogic

    notionlogic

    User recommends the product

    Advantages Advantages Efficient

    Disadvantages Disadvantages Lack of support for older accounts

    A few years ago now I opened a CLASSIC account with the Chelsea BS since, at the time, it had one of the best rates going. Everything was great for a while but of course, time passed slowly and, like most people, I lost track of the interest rates paid on this account as they went up and down. Imagine my surprise when I checked a few weeks ago and found that the latest (almost) equivalent account from the Chelsea (CALL DIRECT) pays almost three (yes 3!) times the interest rate of the original account I had opened all those years ago. Now, I realise that it is not in their best interest (no pun ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of richardclarke

    richardclarke

    User recommends the product

    Advantages Advantages Mutual - Therefore could pay windfalls to members

    Disadvantages Disadvantages Introduced a signaway for new members

    The Chelsea Building Society faced a vote earlier in the year by members wishing to vote on the prospect of demutualisation of the society. There was a distinction made in that the board believed that the memebrs where not asking for a demutualisation of the society but instead asking the board to consider demutualisation. This is true except that by asking the board to consider demutualisation I believe that the members were asking for a serious vote on conversion of the society. I beleive the board are arrogant if they cannot listen to the voice of their membership in requesting such a vote ... more
  • 23 of 31 Ciao users found the following review helpful
    3 Stars Quick review of Chelsea Building Society by talonneur 04/11/2008
    The Chelsea Building Society is fine if you are able to use a branch service and if you are prepared to keep an eye on changes to savings rates etc. Personally have not needed to use postal or telephone services so cannot comment on these. Absence of an internet banking/svings service is a pain but the website information service is useful. Current savings offerings are competitive, for example fixed rate bonds, and I have always found it easy to switch accounts to a better offering
  • 5 of 13 Ciao users found the following review helpful
    Picture of Aquila

    Aquila

    User doesn't recommend the product

    Advantages Advantages Old fashioned slow speed of life

    Disadvantages Disadvantages Hasn't woken up to the 21st century

    This is an organisation that has not kept up with the changes in our speed of life. Branches are empty - but you can still wait for ever for service. Computers go down - and the response is come back later. Postal use of an account is not a particularly good idea. They take forever to get round to cashing a check (with loss of interest) and they don't acknowldge. If you want to be reminded of a gentler and less hurried age the Chelsea is just right. If you want service go elsewhere. Products are unremarkable, and while their ISA isn't bad there's nothing else i can see that sparkles. ... more
  • 1 of 2 Ciao users found the following review helpful
    Picture of trojan9

    trojan9

    User recommends the product
    so, here we are, the chelsea building society is alive and kicking -but who knows about it? A well run society, but few people in the uk use it because they may have heard of it but don'tv have "sight" of it as there is no branch near them. This is a pity because chelsea has a great postal and telephone service that menas you can use them whereever you live! Take a minute or two to look at some "best rate" tables - you will see that chelsea offers very attractive rates, and you can get at your money easily too - just phone then and it can be transferred via bacs direct to your bank account ... more
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