Very poor communication and a feel that you are talking to people who do not care. Junk mail
"I chose Churchill because of good price. Unfortunately there customer care for me is non-exsitent they lost the original letter confirming my no claims bonus I sent a copy enclosing the fact that I have written to Ecar who I would like to point out although they are email only they are quick to reply and reply to what you have written. I sent the new orginal recorded delivery I kept Churchill in the full picture. On the occasions I have tried to phone ..."
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