Citibank Visa

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1-10 of 10 reviews of Citibank Visa sort by Usefulness | Product rating | Date

 

IS IT ONE TO GET YOUR KNICKERS IN A TWIST OVER?

Advantages: They exploit relationship marketing, on-line application
Disadvantages: Hidden £10 annual fee, no on-line facilities, limited benefits

This company is something of a nonentity in the credit card market, it doesn’t advertise widely but does, as I’ve discovered, have some hidden depths. Their offering is restricted to the world renowned Visa, and their card range has three offerings in the UK: • The Citi / AAdvantage VISA Gold Card that holders points toward American Airline flights for every £1 you spend. These points can be used against offerings from all members of the oneworld ...
...Airways, Iberia and Qantas. However, if you are not a frequent flyer particularly in the transatlantic market and you run a balance on your cards, with a standard APR or 18.3%, then this card probably won’t be that appealing. • The Citi Visa Plus, this is their standard offering, giving 6 months interest free credit on balance transfers, and then a reasonably competitive 13.9% APR on purchases, and 15.3% on cash withdrawals • The Citi Platinum ...

sue.51 19.06.2004 (31.12.2004) · Read full review
Ciao members have rated this review on average: very helpful
Review of Citibank Visa

Competitiveness of APR

Product package

Quality of Customer Ser...

Reward Scheme

Additional Charges

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Ease of Application

Citibank 1% cashback Visa Card

Advantages: Good Cashback rate, online servicing now available
Disadvantages: Poor Product Information, On-line servicing a pain to set up

...that confusion is due to Citibank themselves - maybe that's why it's no longer available because of all the problems that people have had.... The Application process The application was made through a link on the moneysupermarket website. At the time they say they can usually approve you online but for me they had to go away and think about it. About a 2 or 3 weeks later a credit agreement popped through the post and I was granted a reasonable ...
...of a week why does Citibank take so long? In addition the lack of Ts &Cs for the cashback indicates either poor communications with customers or a disorganised dispatch operation... Not very good. Communcations As I've said I had to call them up a few times to clarify that I was on the right product. The key is call during working hours so that you get someone in the UK answering. If you call outside working hours your call will get directed to ...

ucjtckc 01.06.2005 · Read full review
Ciao members have rated this review on average: very helpful
Review of Citibank Visa

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Ease of Application

Citibank Classic Card

Advantages: Overall Good Service
Disadvantages: No On-Line Service

I've been a Citibank customer since the start on them entering the UK credit card business, I started with Associates Classic Card and it has been moved to the Citibank branding www.citicards.co.uk Like many Citibank customers I started with a high apr (32.9%) at present there website www.citicards.co.uk offer 6 months interest free for transfers and a low apr off 13.9% but been warned read your documents to check your apr if you sign up. Although ...
...and used it, I never missed a payment and have found that if you phone and complain about the high apr then they will be more than happy to reduce your apr (I am now on the low 13.9%), if you phone every 6 months you find that they update there systems and make you offers, but YOU have to ask Citicard, they won't offer. Talking off there customer service, I have never had a problem, they are friendly and helpful although they close around 9pm every ...

fjmcguire 22.03.2004 · Read full review
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Review of Citibank Visa

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Citibank visa

Advantages: Can help to repair bad or poor credit History
Disadvantages: can incur high fees if you fail to send payment on time

I guess all of us go through rough times, mine was when I was having my second baby and was on maternity leave. My husband had injured his back and could not work. We had taken out a loan a few years earlier and until that point had never had any problems with repayments. One thing led to another and now we had a bad credit history. At the time we didn't bother to try and obtain credit elsewhere as we decided that if we wanted something we would ...
...get ourselves further into debt. The years passed and our finances were finally managable again. Thats when we decided it was time to get new bedroom furniture for the boys room, we had two sons now and a daughter and although their bedrooms did already have nice furniture it was old. We found what we wanted but we were refused credit when we applied. Gutted! I couldn't understand it, we'd been straight with our money for a few years and had not ...

denbains 10.02.2004 · Read full review
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Review of Citibank Visa

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Transfer balances at 0% APR for 6 months

Advantages: Quick & easy application process. Decision online
Disadvantages: No online facilities once accepted

...recently applied online for a Citibank Platinum Visa card following recommendation from moneysupermarket. I was looking for a new credit card to transfer my existing credit card balances as I wanted to reduce the amount of interest that I was paying. I shopped around on the moneysupermarket web site as this is a great place to compare financial products and gain the best & most competitive deal. After filling in a short questionnaire, moneysupermarket ...
...I was presented with the Citibank Platinum Visa and I was impressed with their current offer of 0% APR on balance transfers and all purchases within the first six months of opening, then 13.9% APR (variable) after that. I decided to apply and this can be done on their website. The application form was nice and easy and not too long. I don't know about you but some of these applications are such a bore! I entered all my details and submitted my application ...

DavidWilcox 15.10.2003 · Read full review
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Review of Citibank Visa

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Is Citi Card Going Down Hill In Customer Service?

Advantages: Very Easy To Obtain
Disadvantages: India Call Centers, Not understanding issues

Thinking about obtaining a Citi Card credit card at all? After reading this you may not want to. I have been with them since About August 2003, payments were made on time every time. In August 2004 my wages were messed up by my employers payroll company, this meant that instead of living on £1000 a month I was living on £700 a month for 3 months in a row. All my bills to my knowledge were by direct debit so I didn’t really need to worry. I contacted ...
...that my payment had not been made and that a late payment fee was on my account. I spoke to an Advisor, Bhavnit Gokani in the payment processing department on the 22nd December. He took my debit card details for the sum of, £171 of which they received authorisation for. Today I called Citi Card and spoke to Reena ext 1819, I made yet another card payment of , £200 of which they also again received authorisation for. I requested a direct debit be ...

pnixon 29.12.2004 · Read full review
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Review of Citibank Visa

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Customer service, What service!

Advantages: An opinion about their service and not the product.
Disadvantages: Absolutely awful customer service.

...searches on various sites and Citibank appeared in all of them as a company who might help. I duly filled in their online application form. Pretty painless. (I would add at this point that I have never had any ccj's but had just recently had some defaults removed) Unfortunately my application was referred, but a couple of hours later I received an email stating "to continue with your application we will need some further information. We will write ...
...I received a mailing from Citibank which read "you recently applied for one of our products but we were unable to help (my rejection I presume) however please contact your local branch of Citibank who have pre-approved you for a loan of upto £10,000 etc, etc." I threw this straight in the bin. They then took it upon themselves to phone me at work of all places to see if I was interested. NO! You might think this is the end of saga, but alas you ...

billyboy99 05.08.2003 · Read full review
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Master Card - Citi (Shell)

Advantages: Cash Back
Disadvantages: Pay balance in full to take advantage of cash back

I got a city master card from shell. In my experience it offers a good value for money. It is a cash back card and you will get 6% cash back on purchase of shell fuel and purchases from others gives a cash back of 3% upto first 60 days. Thereafter it will give 3% cash back on shell fuel purchases and 1% on purchase of goods and services from others. It is a good idea to use the card and using shell drivers plus card through which you could accumulate ...
...It offers an interest rate of 16.9% APR, interest free period of 50 days, free legal insurance cover upto to £50K, upto 70% off on motor insurance and a 30% off on RAC membership, free travel accident insurance, free extended warranty, free purchase protection, No ANNUAL FEE, price match guarantee, free alerts etc. If you are the person looking into get rewarded for your spending and could pay your balance in full every moth this cash back card ...

bull1 06.12.2007 · Read full review
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Review of Citibank Visa

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Good card to rebuild your credit history

Advantages: easy to obtain, friendly customer service
Disadvantages: high interest rates, low credit limit to start

Citibank visa used to be know as the associates visa card. As I had not been registered on the electoral roll for a few years I had had trouble obtaining a credit card in the past. However I contacted the associates and sent them proof of where I had been living and they allowed me a credit card with a low credit limit (£300). However this came at a cost a £18 annual charge and a higher than normal interest rate (sorry cannot tell you exact %’s). ...
...order they would increase your limit approximately every 6 months. If you made a late payment, were over your limit or a direct debit was refused then you would incur charges of £25. Cash withdrawls were also costly at £5.00 a time. The interest rate on cash withdrawls was also higher than for purchases. If you have had trouble in getting a credit card in the past then this is a good option for you. I would advise you to keep your account in order ...

helen201274 30.04.2003 · Read full review
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Review of Citibank Visa

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As good as a platinum card

Advantages: Excellent APR & benefits, takes US credit history into account
Disadvantages: No online facilities

I first signed up for this card when I received a promotional flyer in the post. I decided to ask for an application although didn’t have too much hope of being approved because I was new to the UK (1 year). I was therefore pleasantly surprised when their application form arrived and I discovered they would take into account my U.S. credit history which was excellent by the way. Sure enough, I was approved. Not only that, they gave me a 13.9% APR, ...
...free low-price guarantee – if within 30 days of purchasing something with the card, you find it cheaper elsewhere, they’ll refund you the difference. You pay a £10 annual fee if you haven't generated any interest but, if like me, you always pay your balance in full, the £10 are well worth it. Calling their customer service is a breeze, they always answer after a couple of rings even if you call late at night. This card is only let down by the lack ...

hlira 22.09.2003 · Read full review
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Review of Citibank Visa

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Quality of Customer Ser...

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Ease of Application

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