Co-op Electrical

...The information on the Co-op website is very clear about what should happen when an item is delivered eg - "This service includes siting your product in the room of your choice. You will be required to inspect the product upon removal of the packaging which our driver will take away for recycling." "Our delivery teams are instructed to unpack your product, if they do not offer this service please remind our drivers that it is part of our delivery ...
...in the middle of the hall together with all the packaging materials.. In conclusion I will never use the Co-op again. Other suppliers were either the same price or very slightly cheaper, but I chose the Co-op because of their values. How they failed to live up to them! ...

A_Mac 11.01.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of Co-op Electrical

Excellent service. Good price, I chose delivery for 2 days after order, I was informed by text message and email of the expected 2.5 hour delivery slot. Everything was just as promised. Delivery men were helpful and careful. Excellent communication from order to delivery. The best experience I have ever had with an internet order. Cannot fault the service I received. Why can't other companies be as efficient? ...

polly91 12.09.2008
Ciao members have rated this review on average: helpful
Review of Co-op Electrical

Ordered a bosch washing machine.I was informed of when it was ordered,when it was dispatched and when it would be delivered.I was given a 2hr window and it came on time.Men delivered,unpacked and went.SUPERB SERVICE can't recomend them enough. I ordered a bosch dishwasher the next week and all the above happened NO TROUBLE at all. I HIGHLY RECOMMEND this company.They had FREE delivery on a Saturday too. ...

voncat 21.07.2008
Ciao members have rated this review on average: helpful
Review of Co-op Electrical

On the positive side, great web-site easy to navigate etc. sadly, from that point onwards, everything then goes downhill. Their promise of 2day delivery 98% of the time, became 2 weeks, but only after interminable phone calls to them. (they just do not communicate or answer e-mails). When the delivery date was finally agreed, the promised e-mail the evening before to give a time slot did not happen. If all that was not bad enough, when my built ...
...a cricket ball in the side of it !! The delivery driver reported this to their customer services, who, (over the phone), promised me a £50 allowance to cover the damage. thus far this hasn`t arrived!!! To sum up, a totally unreliable outfit whos` word cannot be relied upon. The next time I need electrical goods it will be back to the "Big Boys" on the High Street. ( Better the devil you know I say )!! ...

ffoeg 24.01.2008 · Read full review
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Review of Co-op Electrical

I ordered a panasonic dvd home theatre system and was assured it would arrive next working day. Having waited in all day to receive the order i phoned coop customer service to be told that the product was out for delivery but they had no way of contacting the drivers. I was assured i would be contacted the next morning once they had managed to track my order. I was contacted the next day to be told that they couldnt contact the drivers, infact for two whole days the drivers were uncontactable. I was at one point informed that this happens quite regularly. I therefore cancelled my order and one week later I am still waiting for my refund! ...

gid123 20.11.2007
Ciao members have rated this review on average: helpful
Review of Co-op Electrical

An excellent and well established retailer. Cheap prices, fast delivery (free) with no supplement for Saturday. Everything can be sorted via the Inernet and you choose your delivery day. The day before you are given a 3hr time slot. Just purchased a Bosch washing machine which was over £150 cheaper than other stores such as Empire Direct. This transaction has restored my faith after some online retailers just want your money and then don't follow up with either goods or decent customer service. I cannot praise this store too highly and have no hesitation in recommending them to everyone else. Steve ...

Steven1249 08.09.2007
Ciao members have rated this review on average: helpful
Review of Co-op Electrical

Nice set up on their website . You go through the order process and register your details then put in your card details and finally get a message saying that they will call you back within 48 hours to arrange delivery. So you are 2 days down right from the start. They did not call me, so I called them; they said they would call back the following day before 12:30 to arrange delivery. They didn’t call back, so I called them at about 3:30. They ...
...they haven’t asked me about this and as it turns out I am on an airport run, so Saturday is no good. They say they will have to cancel the whole order and resubmit it, and will deliver the following Friday. I tell them no way, cancel the order. Then the fun starts, I am told I have to go their cancellation procedure; I am mighty fed up at this point. Especially when I hear that their procedure involves them trying to talk me out of cancelling ...

stevedrisc 30.04.2003 · Read full review
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Review of Co-op Electrical

Coopelectricalshop.co.uk is a very easy site to use and understand. Everything is laid out so it is easy to find what you are looking for on the site. The information provided on each of the products displayed is sufficient to tell the customer what they need to know. The navigation on the site is very simple and you can’t really get lost. The only thing I don’t like particularly about the navigation is when you go to the phone shop it takes you ...
...the back button on your browser to get back to the main page. The design of the page is simple yet effective and I think it would be easy to use even for someone that has only used the internet a few times. All in all I think coopelectricalshop.co.uk is a very well designed, easy to use website. ...

alexpearce 13.07.2002 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Co-op Electrical

...a site run by the co-op organisation. The layout is very simple and efficient therefore it loads very quickly. The items sold are chosen from the manufacturers renowned for quality and reliability, one such example is BOSCH. Generally speaking most products are at least £30 and as much as £90 cheaper than the CO-OP store prices. The site has great facilities like shopping basket (explained in details later). You have an option dialing a local rate ...
...can be purchased alongside the goods. WHAT IS ON OFFER As the name suggests the COOP Electrical Shop offers electrical household items ranging from Kettles and Trouser Pressers to Audio Music Centers. The items are split in eight Categories: · Laundry & Dishwashers · Cookers & Microwaves · Fridge & Freezers · Household (any household electrical item) · Mobile Phones · TV, Video & DVD · Audio · Books, CD’s & Games Each category has 3 or ...

razmao 07.07.2002 · Read full review
Ciao members have rated this review on average: very helpful
Review of Co-op Electrical

Coop Electrical Shop is an easy to use and helpful online store. Buying is a simple process with clearly labeled deals (on warranty for example) laid out in a logical manner. The inclusion of an option to talk to a sales advisor before completing a purchase is reassuring. With such a well established brand you know that there will be people behind the website. An online search facility would be a considerable improvement to the site's overall ...
...produce so being able to search the whole lot on a keyword would be great. I also like to be able to track my purchases and see what I have bought from the site before and as yet the site doesn't offer these facilities. However, overall a very good site from a solid company with some good deals. Well worth a visit! ...

timmyc 05.07.2002 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Co-op Electrical