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Home > Finance > Banking & Personal Finance > Accounts > Co-operative Bank Accounts
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User Reviews

for Co-operative Bank Accounts

Rating Summary based on 11 reviews

  • 5 Stars
    		4
  • 4 Stars
    		5
  • 3 Stars
    		1
  • 2 Stars
    		1
  • 1 Star
    		0

Detailed rating

  • Competitiveness of charges/rates
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  • Online - Investment tracking
  		• 3.6
  		• 4.3
  		• 4.6
  		• 4.3
  		• 1.6

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Previous page Next page Page 1 of 2 | 1 to 10 out of 11 Review(s)
  • 52 of 52 Ciao users found the following review helpful
    Picture of nicolemorgan

    nicolemorgan

    5 Stars Good with money 10/08/2008
    User recommends the product

    Advantages Advantages Excellent online banking, easy to open account, great customer service, ethical policies

    Disadvantages Disadvantages I can't think of any

    I have been banking with the Co-operative for just over 3 years now so I like to think I have enough experience of the service to give a fair review. I joined whilst I was working as a debt adviser. Ironic since I had a mountain of debt at the time which is only slightly smaller now! If the people I advised were entering into a debt management plan or an IVA, they were advised to set up a new basic bank account. One of the list of bank accounts we recommended was the Co-Operative Cashminder account. One of my colleagues already had this account and she had nothing but praise for the Co ... more
  • 33 of 34 Ciao users found the following review helpful
    Picture of meday

    meday

    5 Stars Easy to use ISA - updated 17/08/2001
    User recommends the product

    Advantages Advantages good service

    Disadvantages Disadvantages don't know how the interest rate compares

    I have a cash mini ISA with the Co-operative bank. For those of you who don't know, ISA stands for Individual Savings Account. They are a saving incentive by the government, who won't tax you on your interest. There is a maximum you can save and you can only have one mini ISA and one maxi ISA and one has to be cash and one has to be stocks and shares. If, like me, you don't have huge amounts of money to save, then the maximum isn't a problem. I find this particular ISA very useful because I have my current account with the same bank and can easily transfer money from one account to the other ... more
  • 17 of 17 Ciao users found the following review helpful
    Picture of dragonsurge

    dragonsurge

    5 Stars Co-op Basic Bank Account - Poor to Bankrupt Credit History 11/10/2009
    User recommends the product

    Advantages Advantages everything you need to function normally in a financially dependant society

    Disadvantages Disadvantages none

    For a debt riddled society and banking systems that have been quite happy to fuel such a situation I can honestly say that the Co-op basic bank account is definitely one for those who would like to be in complete control of their money i.e those who do not want to or can not live on bank credit. Most people are accepted including bankrupts POSITIVES No annual charges (the account is free), Visa electron card shop online & instore as well as withdraw cash at atms, pay money in via post, post office, at branches, set up direct debits & pay bills online, internet banking, great customer service ... more
  • 18 of 18 Ciao users found the following review helpful
    Picture of ssteele

    ssteele

    4 Stars The Co-op student bank account 07/03/2001
    User recommends the product

    Advantages Advantages Good ethics policy and one of there highest overdraft facilities available to students

    Disadvantages Disadvantages The total overdraft has to be paid back 1 yr. after graduation, otherwise interest will be charged, unlike other banks which reduce the balance yearly

    Hi, I recently graduated and thought I would give my opinions on the Co-op's student bank account, I managed to stay debt free for the first 2 years at university but in the 3rd year had a few financial problems, so I decided to go for a student overdraft, Initially I asked for a short term overdraft on my current account, specifying that it was to pay the rent on my student house. Unfortunately I was not told about the student overdraft facility and as a result incurred charges. When the prospect of a student bank account was brought to my attention I called in the bank to get some more ... more
  • 1 of 1 Ciao users found the following review helpful
    Picture of BNibbles

    Level 7 BNibbles

    Member since 08/10/2000

    Reviews written: 564

    4 Stars Best Mini Cash ISA 24/11/2000
    User recommends the product

    Advantages Advantages Highest interest rate

    Disadvantages Disadvantages None, (within the restraints of a mini cash ISA)

    This opinion refers directly to the SMILE.CO.UK online account that I have. Having scoured the Sunday papers for best interest rate to be had in a Mini Cash ISA, the one that consistently tops the list is SMILE, which was, at the time, paying 7.25% tax free. UPDATE Mid FEB 2001. In common with all other banks, the recent reduction in the bank rate has reduced this to 6.75% but I'm confident that this will still leave Smile at the top of the pile. You are currently allowed to put from £1 to £3000 into Mini Cash ISAs, and this looks like being extended into a third year, before it drops to £1000 ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of louise3233

    louise3233

    3 Stars Current account is just too expensive 06/12/2000
    User doesn't recommend the product

    Advantages Advantages Good telephone & internet banking sevices.No cash machine charges.Strong ethical policy.

    Disadvantages Disadvantages Very high overdraft set up and monthly charges.Not enough branches.

    I only opened a current account with the Co-operative Bank when I started working for them a few years ago, and before this I had heard little about them. They have strong ethical policies regarding how customers money is used, for example they won't support cruelty to animals or any company involved with pollution and I whole heartly agree with this and this was one of the main reasons I decided to stay with them even after changing my job. Until recently I was quite happy with my account. I found it convienient to do my banking by phone and occasionally via the internet and both ways work ... more
  • 14 of 14 Ciao users found the following review helpful
    Picture of ashtonian

    ashtonian

    2 Stars Basic Bank Account for Pensioners 22/01/2004
    User doesn't recommend the product

    Advantages Advantages Available to all

    Disadvantages Disadvantages Delays of epic proportions

    The basic bank account which the government is trying to persuade pensioners to take up rather than collecting pensions from the post office may be available to all without credit check - but unfortunately the Co-op Bank seems to be floundering hopelessly. I took an elderly relative in to a branch on 3 November 2003, with all the required identification and a completed application form. The ID was photocopied and we were told that the documentation would be forwarded to the relevant department and the account would be open in about 2 weeks. 3 weeks later, we rang the new account department, to ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of jonm2001

    jonm2001

    4 Stars 25 percent interest for 13-18 year olds 24/03/2001
    User recommends the product

    Advantages Advantages Free tenner, free wallet :-)

    Disadvantages Disadvantages The Co-op are rubbish, to be frank

    If you're between 13 and 18, the Co-op bank Bonus account will give you the 25% interest on £50!!! Here's the deal: If your average account balance over the year exceeds £50, they'll pay you a bonus of £10 on the anniversary of you opening your account - which is of course equivalent to 20% interest. Plus, on top of that, they will pay you the normal interest rate, which is 5.25% at the time of writing. Don't get me wrong; I'm not suggesting you use them for your normal banking. Please read the other opinions to find that out, and they've given my dad a hard time with his business account. But ... more
  • 11 of 11 Ciao users found the following review helpful
    Picture of Arnie7

    Arnie7

    4 Stars Co-op bank - excellent but watch their rates 28/10/2005
    User recommends the product

    Advantages Advantages excellent service

    Disadvantages Disadvantages reduce rates and increase charges regularly

    I've been with the co-op over 10 years and echo the earlier review that their service is excellent. Their internet bank (smile.co.uk) is even better. However, whilst I trust them as a bank, I don't trust them to maintain conditions on their accounts. As an example (and I could take examples from all of their accounts), the Pathfinder account was truly excellent when they introduced it in the early 90s with interest around 6% and low charges for cash withdrawals abroad. Since then, they've added minimum charges for overseas withdrawals of £2, increased the rate from 1.5% to 2% and reduced the ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of joe_pesci

    joe_pesci

    5 Stars Honest Review 28/11/2005
    User recommends the product
    I have a student account with the bank, having previously had one with Barclays, and am writing of my own experiences of this in particular. At Barclays, I found them to treat you as just a number, and I found that they were inflexible when I needed to increase my overdraft. Also, when my wallet was stolen, it took them 2 weeks to send me a replacement card. This, coupled with the fact that I was receiving statements only every three months was enough. I chose to move to the co-op as the student account overdraft limits were far more generous than those offered on the Barclays account. Also, I ... more
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