Comet (Shop) > Reviews

Advantages: It's a good store, wide selection and good value for money! The website is great too.
Disadvantages: The Staff! The Staff! The Staff! I can not emphasise it enough.

...letting a store down, and Comet is no exception. ~ The Plan ~ I wanted a DVD player, no more than £200, and since comet were offering three DVD’s with every DVD player they sell it was obviously the obvious choice. Comet is quite far from where I live, and since I don’t have a car, I looked at Comet’s site on the Internet to see what they had to offer. Now the website is pretty good, great layout, easy to negotiate and quite a wide selection of ... Read review

Advantages: Good prices and layout
Disadvantages: Appaling customer service in every possible way

...off down to his local Comet (well actually it was just the first TV shop he came across) to buy a new one. He wanted a 21 inch Panasonic, since that was what he had before and he liked it. Unfortunately they didn't have such an appliance, so the 'kind' and 'thoughtful' sales assistant offered him a 21 inch Sony TV. He took it, paying extra for delivery. Here's where things get strange. The delivery dudes came as planned, but the TV didn't come with ... Read review

Advantages: Very friendly, polite staff and a well laid out store
Disadvantages: So much choice

...chaffeured hubby to the local Comet store. In my town we have a choice of Comet or Curry's as our major electrical retailers and our stores have quite a lot to choose between them. Whenever, I have the misfortune of entering the Curry's store I am either : Pounced upon by every sales assistant in the store since I am the ONLY customer or ... Desperately trying to catch an assistants eye since they appear to have vanished into thin air ... Read review

Advantages: Great Prices
Disadvantages: Poor Sales Staff

...and thoughts of my local Comet branches located in Crayford and Charlton. I think that this is going to be a long opinion because I am covering my usage of the store over a five-year period. Before I tell you of my experiences, I will tell you what Comet is (as if you didn't know already). Comet is an electrical equipment store that sells a wide range of home electrical equipment. You can pick up most types of item from computers and hi-fi systems, ... Read review

Advantages: Good price and credit deals
Disadvantages: Appalling rates of interest if you don't pay on time, terrible customer service

COMET PRICE - Apparently the cheapest and best electrical dealer, cheapest, probably yes.....best (no swearing allowed), definitely not. Am I experienced to say this? read on....... Three years ago when I bought my first house, I needed a PC, and decided to visit my local Comet. No thanks to the staff in-store (the computer expert only worked two days a week) I found what I wanted, a very nice Siemens Nixdorf machine complete with colour printer, ... Read review

Advantages: Good products, reasonable prices.
Disadvantages: Staff fail to tell you important details of their credit schemes until the last minute.

Comet - good brands of all types of electrical appliances at reasonable prices. I give Comet this much credit, but a word of warning is do not opt for their interest free credit schemes available on most major appliances, unless you really have to. The credit option is run through Time Retail Finance (TRF), as a subsidiary of the Kingfisher Group that owns Comet. Interest free should read more like this; Interest free* *As long as you ... Read review

Advantages: Cheap, efficient, helpful.
Disadvantages: Small range, not enough delivery staff.

I had not visited Comet for some years, mainly as I thought they were a bit 2nd rate, this seemed to be confirmed by reviews I have read here on Ciao and elsewhere. However, when our washer broke we decided to give Comet a try. There is a local store which has ample parking and is situated on a small industrial estate, so that was helpful for a start. We visited on Good Friday, and were pleasantly surprised at both the easy layout of the shop, ... Read review

Advantages: Could find a bargain
Disadvantages: What you see is what they have.

Comet have a Clearance store at a retail park close to me ( its right next to Wembley Stadium actually). There are no elaborate displays, none of the usual inviting colour schemes or layouts, it just looks like an abandoned shop thats being used to clear stock which is basically what it is, just rows of appliances divided up into washing machines, cookers, dishwashers, dryers etc and a section for TVs and other entertainment goods. The products ... Read review

Advantages: Lots of stuff on display...
Disadvantages: ...but nothing in stock.

...He went in to Comet for the second time that day and decided to ask about a stereo. (He had to ask because he had been in twice and no-one had spoken to him despite the fact that he had been staring at the same stereo for ten minutes.) He listened to a stereo that was more expensive than he wanted (he had set a budget of £300 and the one he was looking at was £350). He decided that since he was a prince, he would have the stereo he was looking ... Read review

Advantages: Price, range
Disadvantages: (Almost) complete lack of customer service

...three pages of opinions on Comet on Ciao. One of them seems to be pro-Comet, the rest are getting close to hate mail! I'd just like you all to know that I knew this before buying from Comet, Coventry (Alvis Retail Park, as I think that there are two!) I have been in a lucky position for the last 6 years or so: everytime that I have needed a TV, one of my brothers or parents have been looking to upgrade (its wonderful having a family full of fashion ... Read review

Advantages: Pleasant stores with sometimes knowledgable staff
Disadvantages: Appallingly useless after-sales and extended warranty service

...under warranty, I'll just call comet and they'll send a new one". So, I called comet, got passed around, had to call back because the relevant department was closed, but eventually I got through to someone who said they would send a new cable out to me within 14 days. I waited, nothing received, and about 2-3 weeks later I called and asked what was going on. I was told that they hadn't been able to get the part yet. This is a simple laptop power ... Read review

Advantages: Price I suppose
Disadvantages: Rude, Pathetic customer service.

...had so many problems with Comet I have now decided not to set foot in one of their stores ever again. Over a year ago my oven stopped working and after much searching for one that would fit and was of a reasonable price we ended up in Comet. We chose an oven set which was Oven, Hob and extractor fan as it worked out cheaper to have the lot. Then we asked if they fitted them in. The member of staff (who looked like he was still in nappies) didn't ... Read review