Home > House & Garden > Pets > Pet Healthcare > Companion care vet (inside pet's at home stores)

Rating Summary

1-15 of 27 reviews Show most helpful reviews first Newest first

 

Stockport

AdvantagesSome vets are good, but others such as Kobus are the worst!

DisadvantagesRude, incompetent, unsympathetic

"I have always had very good experiences with the vets here until today, when I saw Kobus with our syrian hamster Rosie. I have never met such a rude,judgemental, unsympathetic & unprofessional person. Today we found Rosie very unwell and took her to the vets immediately. Kobus could not tell us what was wrong with her and did not want to find out, instead insisting she had not be eating, even though we know this is untrue, to this he would not listen ..." Read review
05.05.2014

Ciao members have rated this review on average: very helpful

Because she's worth it Review with images

AdvantagesQuick and caring

DisadvantagesAs all vets a bit expensive

"...had swollen and immediately phoned companion care at pets at home, we got an appointment for 25 mins time so it was rush rush rush to get organised and on the road. The pets at home store is only a few miles away so we were there in plenty of time and there was actually no need for the rushing, but we were concerned parents. Tasha is a very excitable pup and is quite a handful when we go somewhere new, but the staff at Companion Care are so good ..." Read review
22.11.2006

Ciao members have rated this review on average: very helpful

Caring for your furry Companion....

AdvantagesFriendly staff, excellent brand new equipment

DisadvantagesRelatively new so need to build good reputation over a few years

"...the other reviews written about Companion Care, as I do not currently take any of my animals to this vets. However, over the past 5 months, I have done work experience with Companion Care, the Vets situated inside Pets at Home. I basically wrote to all the vets in my area explaining that I would like to get into Veterinary Nursing and would like to get some work experience. In total, I wrote to 8 vet practices and only Companion Care got back to me. ..." Read review
25.11.2006

Ciao members have rated this review on average: very helpful

lying unsympathetic vet.

Advantagesthere is one nice vet working there

Disadvantagesthe receptionists are very rude. main vet unsympathetic and lies.

"...a pets death. And sadly companion care still chooses to allow him to practice resulting in them getting a bad name in the town I live. ..." Read review
27.06.2014

Ciao members have rated this review on average: very helpful

Community Level 2Bojack

Bojack

Strangely good...

AdvantagesAll round good service.

DisadvantagesIn a pet store... (not too professional and I end up spending on cat toys!)

"...say, I take it back. Companion Care is now my, or my cat's, official vet! I have really been quite impressed. Vets are always expensive, but this one seems to be quite reasonably priced (athough I do not have much to compare it with). The staff at Companion Care treat my cat with respect and always compliment him, which I know is a bit of a silly thing to mention, but I love when they do this! It's good to stick to a vet who can then get to know ..." Read review
15.06.2009

Ciao members have rated this review on average: very helpful

Companion care lacks compitence

Advantagesconvinient, some resonable prices

DisadvantagesRules, staff's incompitence, commission for selling expensive food

"I have done several reviews on here, regarding my pup Laddie. Mainly on the various food's I've tried him on. I thought it time to review the vet I thought I had settled with, for my pets care. This vet is based inside- usually at the back of the 'pets at home' stores- which sell pets and pet products. Firstly they are resonable with their prices, they have always made fast appointments for Laddie to see his regular vet, whom is really kind ..." Read review
25.07.2006

Ciao members have rated this review on average: very helpful

first and last time i go to companion care

Advantagesno

Disadvantagesfind a new vets

"i went in for a consultation price at £16.50 i found the waiting area not to very clean poo can be clearly be seen on the floor throw out the store not just the waiting area waiting times is bad in my opinion even with an appointment. receptionist lady was nice tho and sign are clearly posted After the long waiting time in waiting area with other customer and there pets ,i was called into the room where my 8 week old cavalier king Charles spaniel ..." Read review
06.06.2013

Ciao members have rated this review on average: helpful

Heartbroken

Advantagesmemories to keep

Disadvantagesnot a service that should be offered if they cant deliver

"...injection and check ups at companion care i did not fore see there being a problem. how wrong could i be.i was told it would take up to two weeks before i would have him home,in actual fact it took six weeks. after three attempts they finally got the plaque right on his casket. now i have my little man home with me but all of this has caused so much stress to an already painful time for me and my family and other than the manager saying a very poor ..." Read review
20.02.2013

Ciao members have rated this review on average: helpful

Good, caring AND cheap

AdvantagesCheap prices and friendly, knowledgeable vets

DisadvantagesWaiting area not great especially if lots of dogs are there

"...had great experiences with two Companion Care surgeries. The first was in London. I had recently moved there and my chinchilla had some problems that meant she would need repeated surgery that was likely to eventually kill her. I had to make a horrible decision about whether to put her through that or have her put to sleep. The staff at the surgery could not have handled the situation better. They were very kind and patient, they answered my questions ..." Read review
05.11.2012

Ciao members have rated this review on average: helpful

Community Level 2MistyMoo93

MistyMoo93

total money grabbers

AdvantagesNone whatsoever

Disadvantagesovercharge for everything, very misleading, snotty staff

"I have been using Companion Care on and off for nearly two years now, and I must say they one of the worse vets I have come across. My first experience with them was not a good one. I booked in my new puppy that morning for her vaccinations, and after turning up bang on time, faced a 20 minute wait with a pup who had been extremely carsick. upon gettin her onto the vets table, the vet roughly grabbed my pup without even saying hello to her and stuck ..." Read review
14.12.2011

Ciao members have rated this review on average: helpful

Overpriced Prescriptions, Full Information not given to customer

AdvantagesFriendly Vet

DisadvantagesOverpricing, unclear information given about prescriptions/non prescriptions

"...dog to the vets inside companion care at a branch in Dacorum, Hertfordshire. The vet prescribed an ear cleaner for my dog, of which I asked if it could be purchased elsewhere or was prescription only. I was advised he had not seen it elsewhere, implying it was prescription only. I therefore purchased it at a cost of £24.68, which at the time I felt was rather a lot. I got home looked on the internet to find it could be purchased from many sites ..." Read review
10.05.2014

Ciao members have rated this review on average: helpful

REALLY HORRID TREATMENT

AdvantagesNONE

DisadvantagesZero consideration for customers, no emergency service for pets, very expensive.

"...little persian girl in to COMPANION CARE VETS IN WINCHESTER this morning, she was sadly dead on arrival. The vet took one look and said she had gone. My partner walked out of the building in tears and was CHASED down by a receptionist demanding money for the appointment. They had all of our details. They could have phoned for the payment today, and we could have paid over the phone if it transpired that there was a charge for the "treatment" that ..." Read review
08.05.2014

Ciao members have rated this review on average: helpful

Community Level 2Tomcat7

Tomcat7

Help when we needed it

AdvantagesVets in large store, open 7 days a week

DisadvantagesNot one in every town

"I have nothing but praise for Pets at Home. On Easter Sunday this year my 21 year old cat started fitting. I could not find a vet that was open or who would come out and was starting to panic seeing her in such a state, so I rang the head office of the RSPCA. They told me there was nothing they could do but a local pet shop - Pets at Home - were open on Easter Monday and they had their own vets on the premises. I rang first thing on the Sunday ..." Read review
23.11.2007

Ciao members have rated this review on average: helpful

PLEASE READ!!!!!! PLEASE READ!!!!

AdvantagesDISGUSTED

DisadvantagesDISGUSTED

"TOOK MY 6 MONTH OLD SHITZU TO PETS AT HOME VETS, WITH THE SYPTOMS OF NOT EATING OR DRINKING, 1ST DAY I WAS TOLD SHES GOT A SENSITIVE STOMACH TO PUT HER ON ROYAL CANNIN SENSITIVE FOOD WHICH I DID AND SHE WOULD DRINK WHEN SHE NEEDED ONE, 2 DAYS LATER SHE STARTED BEING SICK AND SAME SYMTOMS AGAIN EATING OR DRINKING, AND JUST BEFORE THE VETS SHE WAS SICK AN OUT COME A LITTLE STONE, SO WE TOOK IT TO THE VETS WITH US TO SHOW THEM, AND WAS TOLD TO TAKE HER ..." Read review
27.11.2013

Ciao members have rated this review on average: helpful

Community Level 1xdebx1

xdebx1

Companion Care experience

AdvantagesBrilliant Staff

DisadvantagesNone

"I am very sorry to hear of your bad experience but mine is totally the opposite. My dog jack took very ill in december last year, he was diagnosed with diabetes. He was admitted the day after and we were very close to losing him, but they pulled him through. We spent a lot of time at the surgery over the next few weeks getting his sugar levels stabilised and learning how to give him his insulin injections. They gave us a lot of support through ..." Read review
05.07.2008

Ciao members have rated this review on average: helpful



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