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User Reviews

for Computer Planet

Rating Summary based on 125 reviews

  • 5 Stars
    85
  • 4 Stars
    9
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Star
    30

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 4.7
  • 4.6
  • 4.6
  • 4.6
  • 4.7

Review attribute filters

Previous page Next page Page 2 of 13 | 11 to 20 out of 125 Review(s)
  • 10 of 10 Ciao users found the following review helpful
    Picture of ckrage

    ckrage

    User doesn't recommend the product

    Advantages Advantages none really

    Disadvantages Disadvantages workmanship, time, not trustworthy, aftersales, support, cheap but costs your more in long run.

    Computer Planet Well what can I say. I would rather pay the £1400 I paid them to a bunch of chimps next time to build my pc. Bought pc on 6th June. After alot of failed motherboards and HDD I contacted them and was told the motherboard ( ASUS M3A32-MVP DELUXE/WIFI and Thermaltake 1000w )and power supply will not work together. Fun as thier pre build ati amd 790FX crossfire machine has them. I contacted 5 other retailers and computer reviewers and was told that was utter rubbish. Plain and simple CP lied to me. I was also told pc was ready, past all testing and will be shipped, yet following ... more
  • 1 of 1 Ciao users found the following review helpful
    Picture of David3213

    David3213

    5 Stars Awesome!!! 16/05/2011

    Advantages Advantages Custom, inexpensive, great customer service

    Disadvantages Disadvantages none

    I never write a review for something that I buy but I will make an exception in this case I was looking for a desktop to connect to my 72" flat-screen tv. I'm an electronics junkie and didn't want anything pre-packaged from a big box store. A fair amount of research led me to choose http://www.computerplanet.co.uk/ to build my custom computer. The unit and specs I picked were quite reasonably priced for a custom built computer. My computer offered solid graphics performance with a generously sized hard drive. Great computer. Easy to type on and the number pad is a big plus compared to my ... more
  • 15 of 15 Ciao users found the following review helpful
    Picture of Sarah_asha

    Sarah_asha

    4 Stars Not too shabby 18/03/2008
    User recommends the product

    Advantages Advantages Great prices. Good website. Excellent range

    Disadvantages Disadvantages Took a while. Email responses are awful

    Ordered a new PC with computerplanet on 18th Feb 08. The website was well laid-out, informative, and most importantly easy to track spending with their relatively unique price bar that lets you know what your spending. I got a couple of quotes, then paid for the one i wanted with mastercard. The money was taken out of my account straight away (bit worrying!) and a confirmation email was sent. After 3 days I was informed that my PC was at 'parts picked' stage. Great I thought, It'll be here for next Saturday! Well it stayed at 'parts picked' for another 11days with no movement and no contact ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of Arithmeticae

    Arithmeticae

    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages A dogs dinner of a job, low quality parts

    Computer Planet Sucks. I ordered a machine to my design confident that choosing professionals to build it was worth the extra, since checking parts and returns are time consuming. After about a month I took delivery expectant of an excellent build and upon first examination looked good, apart from an inadequate cooler fitted despite my original instructions to not vary the order without consent, but I thought they must know better. Not so, the cpu seriously overheated to shutdown with warnings of probable serious damage, using only a popular program that worked fine on my old pc. The pc was ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of UnreliableNarrator

    UnreliableNarrator

    User recommends the product

    Advantages Advantages Easy to use, lots of component options, quick delivery time.

    Disadvantages Disadvantages Customer services leaves a bit to be desired.

    Site is very well laid out and very easy to use. The interface utilised to help you build your own system is the best i've seen around, and the constant updates on the various processes your system is going through is extremely helpful. There were one or two issues along the way but I guess this is to be expected with a custom-built PC. Only problem I had was the lack of depth and time it took for customer services to respond to questions/emails. Having read a few reviews beforehand, however it seems this is the one problem most people tend to have. Overall though, I'd recommend Computer ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of tayloran9

    tayloran9

    User recommends the product

    Advantages Advantages Dedicated staff, great level of customisability, reasonable prices, trustworthy

    Disadvantages Disadvantages May be some delays with production

    I' d read some mixed reviews about Computer Planet's service and after much tooing and froing, I decided to go for it. I was building an expensive machine, just shy of £3000 so I didn't want any hassle. I emailed them a few times before committing to it to get a feel for them and they came across as very dedicated, professional, trustworthy and knowledgeable. Tom was especially helpful and quick at replying. It took about a week more than expected but I didn't mind too much, in the end I got exactly what I wanted, actually they did give me a different wireless network card to what I had ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of Cujo69

    Cujo69

    User doesn't recommend the product

    Advantages Advantages Good range of products, easy to use website

    Disadvantages Disadvantages Worst service, no decent support, terrible customer service, overall not worth it

    Let me start of by saying that Computer planet has great pc part up for offer and a really good website. But that is where the good stops. I have spent over a £1700 on a cusom pc from them and regret it up to this day. They seem really great and helpfull a they agree to every request I made....but the fact is they never followed through on mos of their promises. The good reviews you read online is the ones who bought a pre-built pc and received it in working order. The problem with CP comes when something is wrong and they need to fix it. The servie and customer support is terrble and I had to ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of allanparis

    allanparis

    User recommends the product

    Advantages Advantages affordable, nice specs

    Disadvantages Disadvantages you must be at least knowledgeable about computers

    Computer Planet is another one of those online shops allowing customers to build their own computers. I always liked ordering from those sites since I always have control over the specifications and the price. The site was very helpful and precise, listing the prices together with the specs. It can be quite a lot though, for people who are not really well versed when it comes to computer parts and assembling. So I asked my friend to help me out and it took us less than 10 minutes to pick the processor, then the memory and the other components. The site was helpful since it gave brief ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of jackvance_gamer

    jackvance_gamer

    User recommends the product

    Advantages Advantages low price and great custom options

    Disadvantages Disadvantages none

    When I started looking to purchase my 2nd pc,I decided I would rather build to order,the pc of my choice,rather than just get a deal so I looked at many,alienware was hot,and got hot on price too,my privious pc was a tiny,and was hot at the time,but was a pakage deal,that was ok,but I didn't want to pay for all sorts of things I was never going to use so I found these guys! I priced it up on alienware, dell and a few others coming in at £2500 on dell but at computer planet it was £2100 for the same specification! made up! I put my order in and very impressed with the order process I could see ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of Marc3l

    Marc3l

    User recommends the product

    Advantages Advantages The whole experience

    Disadvantages Disadvantages NON

    Well, when people are saying about giving 1 star, then i dont know where they are coming from! I had a couple of problems to my build, but Andy was always there to give it a helping hand, and for the wait i even got sent a load of freebies, that were actualy very useful. I would recommend, and have done, Computer Planet to anyone thinking about buying a new pc. Yes Dell and so on may give you everything, but if you want gaming there rubbish. Computer Planet is basically a custom made pc without you having to fret about where to put everything, so when you do know how to put pc's together you ... more
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