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Home > Finance > Services > Legal Services > Legal Advisors & Solicitors > Countrywide Property Lawyers

User Reviews

for Countrywide Property Lawyers

Rating Summary based on 122 reviews

  • 5 Stars
    		8
  • 4 Stars
    		1
  • 3 Stars
    		2
  • 2 Stars
    		2
  • 1 Star
    		109

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Previous page Next page Page 1 of 13 | 1 to 10 out of 122 Review(s)
  • 30 of 32 Ciao users found the following review helpful
    Picture of coolchanty

    Level 6 coolchanty

    Member since 30/07/2001

    Reviews written: 218

    5 Stars Top Banana 02/09/2004
    User recommends the product

    Advantages Advantages great service, prices were competitive, mail received on time

    Disadvantages Disadvantages None

    When moving home there is so much to consider. You have to deal with so many people and the process can be very stressful, especially when people do not pull their weight or keep in contact throughout the chain. We moved home about a month ago and although it was not as stressful as some moves for various reasons it was still stressful, well for me it was. Anyway onto the review. When moving home you are required to get a solicitor/ lawyer to carry out all the legal work known as Conveyancing. This applies to selling and purchasing. We did so much research in to finding a solicitor. We ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of janetwynn

    janetwynn

    1 Star The experience is making me ill 23/10/2011
    User recommends the product

    Advantages Advantages I can't think of any!

    Disadvantages Disadvantages We used Countrywide

    We sold our house in June 2011 to a first time buyer. We are moving into rented accommodation, so it should have been a straight forward sale. WRONG! Because of Countrywide’s incompetence we are still at it now 17 weeks later. Countrywide sent our first set of questions from our buyers lawyers at the beginning of August. As we were on holiday I could not respond until we returned on 14 August. They received them back by 17th August. It took three telephone calls to them to ask why they had not sent the questions back to the buyers lawyers. I was told they were reviewing them. After a very ... more
  • 24 of 24 Ciao users found the following review helpful
    Picture of JeffFromPoole

    Level 6 JeffFromPoole

    Member since 21/12/2005

    Reviews written: 193

    1 Star Taking incompetance to new heights 13/07/2006
    User doesn't recommend the product

    Advantages Advantages Their name is easy to remember

    Disadvantages Disadvantages Oh my God, where do I start?

    I will do my best to review this company without resorting to bad language, breaking anything or throttling any cats. When we put our house on the market the estate agent persuaded us to use their 'in house' solicitors, who turned out to be Countrywide property Lawyers. THere have been great mistakes in history, let me list a few: King Harold, 1066 : "What Arrows?" Captain Smith of the Titanic 1912 : "What Iceberg?" Captain Cook 1740: "Don't worry, the natives are friendly" JeffFromPoole 2006: "OK, that sounds like a good idea, let's go for it." We were promised weekly updates, by letter and ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of barrie.evans

    Level 1 barrie.evans

    Member since 05/12/2011

    Reviews written: 1

    1 Star Use CWPL at your peril. Abandon hope all ye who appoint them 06/12/2011
    User doesn't recommend the product

    Advantages Advantages The service offered prolongs your life, or is it that it just feels so much longer?

    Disadvantages Disadvantages Not good for your blood pressure or stress levels. They should come with a medical warning

    99% of solicitors give the rest a bad name. CWPL however are in a league of their own for bad service and appauling customer relations. You are just a case number and personally matter nothing to them. The term 'valued client' is not in their heavily scripted call centre manual. Appoint CWPL if you really are in no hurry at all to complete a house sale or purchase and don't mind doing most of the work for searches and chasing up all the information yourself. Be lied to, patronised and never to be able to speak to the same person twice when phoning them to progress your house move. The ... more
  • 10 of 11 Ciao users found the following review helpful
    Picture of Tiger_Dave

    Level 1 Tiger_Dave

    Member since 23/07/2006

    Reviews written: 3

    1 Star Countrywide Property Lawers (you gotta be joking) 25/08/2006

    Advantages Advantages After almost 2 years of dealing I still can't think of any

    Disadvantages Disadvantages I don't think Ciao's computer will be large enough to store the information!

    After being passed from pillar to post and council for licensed conveyancers (governing body) were unable to help. They passed me to the legal services ombudsman who were unable to help too! I sent several emails to Terry Marris who is the Chairman of CPL. He kept fobbing me off and eventually said in a letter that he has closed the file and will ignore any future corredpondance from me. I called their bluff and on 30th April 2007 issued a County Court claim. They had 14 days to respond. Suprisingly enough on the very last day I received a telephone call from CPL admitting liability and that ... more
  • 11 of 11 Ciao users found the following review helpful
    Picture of HouseBuyer

    Level 1 HouseBuyer

    Member since 25/08/2007

    Reviews written: 1

    1 Star House Buyer 27/08/2007
    User doesn't recommend the product

    Advantages Advantages None. AVOID THEM

    Disadvantages Disadvantages Too many to note here. Read review below.

    Everything that everyone here says is true -AVOID THEM. They are the least professional people I have ever had the displeasure of coming across. Examples of incompetence: • Things they have 'sent out' in the post frequently never arrive (often because they have never actually sent them) • Things you send them never seem to get there (ask them to check and double check as often they will find under their noses) • They NEVER keep you informed • They like 'sending' lots of letters to all parties (you, buyers/sellers lawyers) that no one seems to receive time and time again ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of Strongers

    Level 1 Strongers

    Member since 11/01/2012

    Reviews written: 1

    1 Star I should have gone to a proper solicitors 11/01/2012

    Advantages Advantages None

    Disadvantages Disadvantages Incompetent

    I was put onto Countrywide solicitors by Bairstow Eves who were charged with selling my flat. Once the buyers were found I was informed by Bairstow Eves that the management company of the development where my flat is situated are notoriously slow in processing requests for management packs. I also received a text from Countrywide informing me that I would have to pay an extra £252 so that they could request said pack. This was all at the end of September and I was expecting to complete in November as I am using Countrywide’s fast track service. To say I was surprised when, just before ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of fleetway22

    Level 1 fleetway22

    Member since 22/12/2011

    Reviews written: 1

    1 Star DO NOT USE THIS COMPANY 22/12/2011
    User doesn't recommend the product

    Advantages Advantages Could be recommended to your worst enemy as a sort of health time bomb.

    Disadvantages Disadvantages Will screw up your sale/purchase/chain and leave you wound up and broke.

    I have had solicitors who take ages to answer, ask the same question from several angles, are always engaged or out, can't understand basic principals, lose stuff, mis read forms, are just ignorant or rude, but CPL are the absolute worst. They delay, prevaricate, lose stuff, send stuff 2 weeks late, ask the same question 4 or more times, don't understand what is going on, ask a question, get a response then move on bringing the whole lot up again weeks later. They just do not care, or are useless, one or the other or possibly both. If you get involved in a chain with this lot anywhere in it ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of ralphy999

    Level 1 ralphy999

    Member since 28/04/2012

    Reviews written: 1

    1 Star Incompetence is their name 28/04/2012

    Advantages Advantages None

    Disadvantages Disadvantages Everything to do withthis company

    I have had the mis pleasure of having got involved with this company recently. My buyer is getting his motgage through HSBC and they insist on this bunch of jokers checking the paperwork after his solicitor has done it all. Then thay charge him £200 for the pleasure. They have asked for the same document three times now over the last three weeks and have been sent it on each occasion. I have been told by my solicitor that they employ school leavers to check files and they have no idea what they are looking at, so consequently keep sending files back for the same reasons. My buyer is now ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of cookiemonster12

    Level 1 cookiemonster12

    Member since 28/03/2012

    Reviews written: 1

    1 Star nightmare...never ever again! 28/03/2012

    Advantages Advantages none

    Disadvantages Disadvantages plenty

    so bad that i would never buy from anyone who used them, even if it was my dream home....... i find it very bizarre that these days a company like this cannot adjust to the fast changing environment, especially when operating in the sector so highly concentrated on customers and their needs. in my opinion they should review the processes from the operational perspective, improve client facing skills and train the stuff properly so they can handle the cases appropriately, otherwise they will have to outsource someone to deal with the volume of the customers complaints. if they cannot cope with ... more
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