Coventry Building Society > Reviews

Advantages: small, friendly yet efficient staff and service, competitive interest rates, easy to contact own branch directly!!
Disadvantages: not many branches (though anyone in Uk can open accounts via post, phone or website you do NOT need to visit the branch)

...TLC not PLC is Coventry Building society’s motto, and they’re right! Even though I’ve only had the pleasure of being with Coventry BS for a year now I am happy to admit they really are one of the more friendlier building societies left! Throughout this opinion I will refer to Coventry TLC as they do treat their customers with the up most respect and tender loving care (TLC!) This is an opinion submitted under "customer/general ... Read review

Advantages: Small, very efficient and caring, good interest rates!
Disadvantages: Mainly located in the West Mids area.

...if it goes bust! The Coventry certainly meets this criterion. 2. Is it making good annual growth in its money turnover, numbers of members, and its overall net assets rising year-on-year? Again, the Coventry is showing excellent growth. 3. Is it big enough to be trusted with my money, and is it NOT too big, with the result that I become just another member and an account number? I believe the Coventry is just about the perfect size in this respect. ... Read review

Advantages: Good cost mortgage
Disadvantages: None

...mortgage broker, was recommended a Coventry Mortgage. Having been with Britannia for years, I was a bit wary of moving to one without a branch within easy reach. I need not have worried. Everything has been as smooth as anyone would wish. If there are any queries, the helpline is answered quiuckly and always sorts things out straight away. Confirmation then follows quickly in the post. Issues that they have resolved for me include changing the ... Read review

Advantages: A mutual with good customer care
Disadvantages: No branches near me

I have a basic internet savings account, and I have been impressed with what I have experienced so far. The customer service is very good and very prompt. When I completed an application it was very simple and when I posted documents on a Sunday, they were back in my hand on the Tuesday - so credit to Royal Maill too. Whenever I have had the need to call I have spoken to a helpful person. I fund my account by a regular direct debit, tbough ... Read review

Advantages: they were local to us, had a good rate at the time.
Disadvantages: debits were never taken on time, staff were not always very helpful

I have had a Coventry Building Society account all of my life. When I was small, they gave you a little blue money box in the shape of a house, and it had a funny silver key, they were brilliant. The interest didn't seem too bad either. I kept up a savings account with them, and when we were looking around at lenders when we moved house, the best deal at the time was the Coventry Building Society. We had a debit set up with them on a set day ... Read review